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Helplines & Crisis Lines — Free Phone, Text and Chat Support, Worldwide

Chapter 2 of 18 in Notbroken's Free Metabolic & Mental Health Help Directory: 629 listings in 18 categories, each carefully checked. Open the full directory of 2299 listings.
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Last Updated: November 1, 2026 • For Educational Purposes Only • Not Medical Advice • Created by Nathan Leary
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Helplines & Crisis Lines — Free Phone, Text and Chat Support, Worldwide
629 listings · 18 categories
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Helplines & Crisis Lines — Free Phone, Text and Chat Support, Worldwide
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Helplines & Crisis Lines — Free Phone, Text and Chat Support, Worldwide

If you or someone else is in danger right now, call your local emergency number — 000 in Australia, 111 in New Zealand, 999 or 112 in the UK, 112 or 999 in Ireland, 112 across the European Union, 911 in the US and Canada. This chapter gathers 629 free helplines, crisis lines, text lines and web chats for the hard moments people living with illness, recovery or caring may meet: suicidal thoughts, a mental-health crisis, violence or abuse, a child or young person at risk, a new baby, alcohol, drugs or gambling, an eating disorder, a poisoning or an urgent health question, a long-term condition, caring, grief, money or housing trouble, or a crisis abroad, a scam, a crime, a flood or a storm. They are run by governments, national health services and long-established charities, grouped by situation and, inside each group, by country (Australia, New Zealand, the UK, Ireland, the US, Canada, then the rest of the world) — use the Region filter to see your country. On a phone, the buttons call or text the number directly. Every number was copied from the service's own website and checked again independently against that page; for all but two services (whose websites block automated visits) the page was then opened a third time to confirm the number is still shown (October 2026). Hours, call costs and who can call are given as each service states them; a note says when a line is not a crisis line or has limited hours. Services do change: if a number does not connect, try the worldwide directories in the last group, or your local emergency number. Each listing links to the service's own website, which has its latest details.

In an Emergency — Emergency Numbers, Text and Relay Access, and Free Interpreters

Triple Zero (000) — call 000 from any phone, or 112 from a mobile, for police, fire or ambulance (Australia)

https://www.infrastructure.gov.au/media-communications/phone/triple-zero
Call 000Call 112 (mobile phones only)
Free ('Triple Zero calls are free'). Note: Emergencies only; 000 cannot be reached by SMS, 112 works only from mobiles, and with no mobile coverage on any network you cannot reach 000 by mobile.
What It Does
Say which service you need — police, fire or ambulance — and tell the operator exactly where to send emergency services (an address or location). Stay calm, speak slowly and clearly, and stay on the line. Call 000 from a landline, pay phone, mobile or satellite phone; 112 works from mobiles only and reaches the same services. You cannot contact 000 by SMS.
Who It Helps
Anyone in Australia when someone is seriously injured or needs urgent medical help, when life or property is in immediate danger, or after witnessing a serious accident or crime.
Free ('Triple Zero calls are free'). Note: Emergencies only; 000 cannot be reached by SMS, 112 works only from mobiles, and with no mobile coverage on any network you cannot reach 000 by mobile.
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106 Text Emergency Relay and National Relay Service — TTY 106 or SMS Relay 0423 677 767 to reach 000 (Australia)

https://www.accesshub.gov.au/media/159
TTY: dial 106SMS Relay 0423 677 767 (emergency)Voice Relay 1800 555 727NRS Helpdesk
Hours: TTY 106 'is available 24/7'. NRS: 24 hours a day except Video Relay (Mon–Fri 7am–6pm, Sat 8am–12pm AEST; not national public holidays). NRS Helpdesk: Mon–Fri 8am–6pm AEST, closed national public holidays (infrastructure.gov.au says 9am–5pm)
Free. TTY 106 'is free to call' and 'The NRS is free and confidential' (as the services state). Note: 106 works only from a TTY; Video Relay has limited hours and its emergency calls cannot be prioritised, so use another NRS option.
What It Does
A relay officer calls police, fire or ambulance for you and relays your messages. TTY users dial 106 and type PPP, FFF or AAA; SMS Relay users text 0423 677 767; Voice Relay users call 1800 555 727; NRS Chat and the NRS app have a 'Call 000' button. TTY 106 calls get priority over other NRS calls; Video Relay emergency calls can't be prioritised and are not recommended for emergencies.
Who It Helps
People in Australia who are Deaf, hard of hearing or have a speech communication difficulty. 106 works only from a TTY — not from standard phones or by SMS.
Free. TTY 106 'is free to call' and 'The NRS is free and confidential' (as the services state). Note: 106 works only from a TTY; Video Relay has limited hours and its emergency calls cannot be prioritised, so use another NRS option.
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TIS National — call 131 450 for a phone interpreter to talk with services in your language, 24/7 (Australia)

https://www.tisnational.gov.au/Non-English-speakers/Interpreting-services
Call 131 450
Hours: Immediate phone interpreting: 24 hours a day, every day of the year; the organisation you want to reach may only answer in its business hours
'The majority of TIS National interpreting services are free to non-English speakers'; the organisation you contact generally accepts the charges. Calls to 131 450 cost a local call; mobile and overseas calls may cost more. Note: An interpreting service that connects you to an organisation, not a counselling or crisis line; most interpreting is free to you but not all, and calls from mobiles or from outside Australia may cost more.
What It Does
An automated prompt asks which language you need; you then give the operator your name and the name and phone number of the organisation you want to contact. TIS National connects you, an interpreter and the organisation on one call. Operator-assisted phone interpreters are available in over 150 languages. Call 131 450.
Who It Helps
People in Australia who need an interpreter to speak with an organisation such as a government agency or service; open to 'any individual or organisation in Australia'.
'The majority of TIS National interpreting services are free to non-English speakers'; the organisation you contact generally accepts the charges. Calls to 131 450 cost a local call; mobile and overseas calls may cost more. Note: An interpreting service that connects you to an organisation, not a counselling or crisis line; most interpreting is free to you but not all, and calls from mobiles or from outside Australia may cost more.
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111 Emergency Services — call 111 for Police, Fire or Ambulance; free, even with no mobile credit (New Zealand)

https://www.police.govt.nz/call-111
Call 111
Free. '111 calls are free' and can be made from a mobile even if it is out of credit (as Police state). Note: Emergencies only; Police list a separate 105 non-emergency service for non-urgent matters.
What It Does
The operator asks which service you need — Police, Fire or Ambulance — and connects you. If you need Police but can't speak for fear of harm, you will be asked to press keys for emergency assistance. If you can't decide whether it is a real emergency, call 111 and ask the operator. Call 111.
Who It Helps
Anyone in New Zealand in an emergency: people injured or in danger, a serious or imminent risk to life or property, or a crime happening now. People with hearing or speech difficulties can register for 111 TXT.
Free. '111 calls are free' and can be made from a mobile even if it is out of credit (as Police state). Note: Emergencies only; Police list a separate 105 non-emergency service for non-urgent matters.
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111 TXT — emergency texts to 111 for Deaf, hard of hearing or speech-impaired people; register first (New Zealand)

https://www.police.govt.nz/welcome-111-txt
Text 111 (registered phones only)Register for 111 TXT
Free service; text costs depend on your phone plan (the 111 TXT pages do not state a charge). Note: You must register your mobile first — texts from unregistered phones won't get through — and Police warn texts can be delayed on the network.
What It Does
Registered users text 111 to reach Fire, Ambulance or Police in an emergency. Say where you are, what is happening and how long ago it happened; Police text back, may ask questions and will tell you when to stop. If Police don't text back within 2 minutes, contact 111 another way.
Who It Helps
People who are deaf, hard of hearing or speech impaired (registration confirms this). There is no age limit, and you can register family members' phones under your own name.
Free service; text costs depend on your phone plan (the 111 TXT pages do not state a charge). Note: You must register your mobile first — texts from unregistered phones won't get through — and Police warn texts can be delayed on the network.
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999 or 112 — UK emergency numbers for police, ambulance, fire and coastguard (UK)

https://www.gov.uk/guidance/999-and-112-the-uks-national-emergency-numbers
Call 999Call 112
Free from any telephone, including a locked mobile with no credit (as police guidance states). Note: Emergencies only – for urgent medical help that is not life-threatening, call NHS 111 (NHS 24 111 in Scotland).
What It Does
Call 999 or 112 in an emergency – for example a life-threatening illness or injury such as a serious road accident, stroke or heart attack. A BT call handler answers 'Emergency, which service?' and connects you to police, ambulance, fire or coastguard. 112 is the pan-European equivalent of 999 and works in the UK. A mental-health emergency should be taken as seriously as a physical one.
Who It Helps
Anyone in the UK in an emergency. Deaf, hard of hearing or speech-impaired people can use Relay UK (18000), emergencySMS or 999 BSL – see the separate listing.
Free from any telephone, including a locked mobile with no credit (as police guidance states). Note: Emergencies only – for urgent medical help that is not life-threatening, call NHS 111 (NHS 24 111 in Scotland).
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Relay UK 18000, emergencySMS and 999 BSL — 999 access for Deaf, hard of hearing and speech-impaired people (UK)

https://www.relayuk.bt.com/how-to-use-relay-uk/contact-999-using-relay-uk.html
Relay call to 999: dial 18000Text 999 (register first)999 BSL video call
Hours: 999 BSL: 24 hours a day, 7 days a week, 365 days a year; hours for Relay UK 18000 and emergencySMS not stated on the page
999 BSL is 'completely free of charge'; the Relay UK service itself is free – you pay only normal call charges (as the services state). Note: emergencySMS works only after you register your mobile and is slower than a voice or Relay 18000 call – use it only if you have no other option.
What It Does
Dial 18000 (or tap 999 in the Relay UK app, or use a textphone) to reach 999 with a Relay Assistant who relays your typed conversation. emergencySMS lets you text 999 once your mobile is registered: text 'register' to 999 and reply 'yes'. BSL users can video-call 999 through a BSL interpreter with the 999 BSL app or website – no registration needed.
Who It Helps
Deaf, hard of hearing or speech-impaired people in the UK who need police, ambulance, fire or coastguard. Register for emergencySMS now – don't wait until you need it.
999 BSL is 'completely free of charge'; the Relay UK service itself is free – you pay only normal call charges (as the services state). Note: emergencySMS works only after you register your mobile and is slower than a voice or Relay 18000 call – use it only if you have no other option.
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Emergency services 112 or 999 — call free for Garda, Ambulance, Fire or Coast Guard (Ireland)

https://112.ie/
Call 112Call 999
Free. 112.ie says the call is free of charge to the caller. Note: Emergencies only; for non-urgent support use the helplines in this chapter.
What It Does
Calls to 112 or 999 are answered by Ireland's Emergency Call Answering Service. A trained Emergency Operator asks which service you need (Garda, Ambulance, Fire or Coast Guard), confirms where you are and connects you. If you hear a queue message, do not hang up. 112 and 999 work the same way in Ireland, and 112 also works across the EU.
Who It Helps
Anyone in Ireland in an emergency: life at risk, a crime taking place, someone injured or a fire. Deaf, hard-of-hearing or speech-impaired people can text 112 or use Real-Time Text (separate listing).
Free. 112.ie says the call is free of charge to the caller. Note: Emergencies only; for non-urgent support use the helplines in this chapter.
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Emergency SMS to 112 and Real-Time Text — for Deaf, hard-of-hearing or speech-impaired people (Ireland)

https://112.ie/emergency-sms-service/
Text 112 (emergency SMS)How to text 112Real-Time Text (RTT) to 112/999
Free. ECAS says SMS messages to the service are free, but your phone might need to be in credit. Note: Text is slower than a voice call and your location may not be sent automatically. No registration needed; you can pre-submit your details on 112.ie.
What It Does
Text 112 and your message goes to the Emergency Call Answering Service: the operator contacts the Garda, Ambulance, Fire or Coast Guard, reads them your message and texts you back. Say which service, what is wrong, your county and exact location (Eircode if you have it). If no reply within 3 minutes, send again. Real-Time Text calls can go to 112 or 999.
Who It Helps
Primarily for people who are deaf, hard of hearing or speech impaired, but available to anyone who cannot make a voice call. SMS works only from phones on Irish mobile networks, not foreign phones or when roaming.
Free. ECAS says SMS messages to the service are free, but your phone might need to be in credit. Note: Text is slower than a voice call and your location may not be sent automatically. No registration needed; you can pre-submit your details on 112.ie.
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911 — call 911 for police, fire or medical emergencies; text 911 where available (United States)

https://www.911.gov/calling-911/frequently-asked-questions
Call 911Text 911 (where available)
Free service; call costs depend on your phone plan. Note: Text-to-911 is not available everywhere (911.gov cites 2021 data that more than half of 911 centres accept texts) — call if you can, text if you can't.
What It Does
Call 911 for police, fire or emergency medical help. Some 911 centres also accept texts: 911.gov says it is always best to call 911 if you can, and text if you can't. If text-to-911 is not available where you are, your mobile provider sends an immediate bounce-back message saying the text was not delivered.
Who It Helps
Anyone in the United States facing an emergency. Deaf and hard-of-hearing callers can still call 911 directly by TTY, or text 911 where the local 911 centre accepts texts.
Free service; call costs depend on your phone plan. Note: Text-to-911 is not available everywhere (911.gov cites 2021 data that more than half of 911 centres accept texts) — call if you can, text if you can't.
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711 Telecommunications Relay Service — dial 711 from any phone to reach a relay assistant for TTY calls (United States)

https://www.fcc.gov/consumers/guides/711-telecommunications-relay-service
Dial 711
Free (the FCC describes 711 relay as free). Note: Not for emergencies — TTY users should call 911 directly; 711 dialling does not work for video relay, IP relay or captioned-telephone services.
What It Does
Dial 711 from any phone, anywhere in the US, to be connected automatically to a relay communications assistant who relays the call between a TTY user and a voice user. The FCC calls it 'fast, functional and free'. In an emergency, TTY users should call 911 directly rather than through 711. 711 does not reach video relay, IP relay or captioned-telephone users.
Who It Helps
People who use a TTY (for example Deaf, hard-of-hearing or speech-disabled people) and anyone who wants to phone them, anywhere in the United States.
Free (the FCC describes 711 relay as free). Note: Not for emergencies — TTY users should call 911 directly; 711 dialling does not work for video relay, IP relay or captioned-telephone services.
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9-1-1 — call 9-1-1 for police, fire or ambulance; Text with 9-1-1 for registered Deaf, hard-of-hearing or speech-impaired people (Canada)

https://crtc.gc.ca/eng/phone/911/can.htm
Call 9-1-1Text with 9-1-1 (register first)
Hours: 24 hours, 7 days
Free service; the CRTC page does not state call costs, but says 9-1-1 can be dialled from a cellphone even without a service subscription. Note: 9-1-1 is not available in Nunavut (local numbers are used there); Text with 9-1-1 needs prior registration and a compatible phone, and is not in every area.
What It Does
Dial 9-1-1 in an emergency for police, fire or ambulance. The CRTC says you can still dial 9-1-1 from a cellphone that has no service plan. Text with 9-1-1 lets Deaf, hard-of-hearing and speech-impaired people text with the 9-1-1 centre in most areas, but you must first register with your wireless provider and have a compatible cell phone, and a voice call to 9-1-1 starts the session.
Who It Helps
Anyone in Canada facing a life-threatening emergency. Text with 9-1-1 is only for registered Deaf, deafened, hard-of-hearing or speech-impaired people.
Free service; the CRTC page does not state call costs, but says 9-1-1 can be dialled from a cellphone even without a service subscription. Note: 9-1-1 is not available in Nunavut (local numbers are used there); Text with 9-1-1 needs prior registration and a compatible phone, and is not in every area.
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SAMU 192 — free emergency medical service, call 192 from any fixed or mobile phone, 24 hours, 7 days (Brazil)

https://www.gov.br/saude/pt-br/composicao/saes/samu-192
Call 192
Hours: 24 hours a day, 7 days a week
Free. 'O serviço é gratuito' and 'A ligação é gratuita, para telefones fixo e móvel' (as the Ministry states).
What It Does
Dial 192 for urgent medical help — for example heart or breathing problems, accidents with injuries, or any situation risking death, lasting harm or intense suffering. A call-taker records the first details and passes you to a regulating doctor, who gives first-aid guidance and sends an ambulance with a trained crew when needed.
Who It Helps
Anyone in Brazil facing a medical emergency, for themselves or someone else.
Free. 'O serviço é gratuito' and 'A ligação é gratuita, para telefones fixo e móvel' (as the Ministry states).
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112 — the single EU emergency number for police, ambulance and fire, free from fixed and mobile phones (European Union)

https://digital-strategy.ec.europa.eu/en/policies/112
Call 112
Free. The Commission states 112 is 'available everywhere in the EU, free of charge'. Note: Text or SMS access for Deaf and speech-impaired people works differently in each country; the page does not list each country's options.
What It Does
Call 112 from a fixed or mobile phone anywhere in the EU to reach any emergency service. Operators in many countries can also answer in English or French. EU rules require people with disabilities to have equivalent access — for example real-time text or SMS — and the Commission notes 112 is also used outside the EU, for example in Switzerland and South Africa.
Who It Helps
Anyone in an EU country — residents, travellers and people roaming on a mobile — facing a life-threatening emergency, fire, accident or crime in progress.
Free. The Commission states 112 is 'available everywhere in the EU, free of charge'. Note: Text or SMS access for Deaf and speech-impaired people works differently in each country; the page does not list each country's options.
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Urgence 114 — free emergency contact by SMS, chat, video or app for Deaf, hard-of-hearing and aphasic people, 24/7 (France)

https://info.urgence114.fr/
SMS 114Urgence 114 app and info
Hours: 24 hours a day, 7 days a week
Free. 'Le 114 est le service public gratuit' (as the service states). Note: Reserved for people who cannot use a voice call; others should call 15, 17, 18 or 112.
What It Does
114 is France's single national emergency number for people who are Deaf, deafblind, hard of hearing or aphasic. Contact it by video, chat, images or SMS, or through the Urgence 114 app. Deaf and hearing agents handle your alert in direct contact with the nearest emergency service — SAMU, fire brigade, police, gendarmerie or emergency housing.
Who It Helps
Deaf, deafblind, hard-of-hearing and aphasic people in France, including the overseas territories, who are victims of or witnesses to an emergency.
Free. 'Le 114 est le service public gratuit' (as the service states). Note: Reserved for people who cannot use a voice call; others should call 15, 17, 18 or 112.
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Hong Kong emergency — call 999 for police, fire and ambulance; SMS 992 for registered speech- or hearing-impaired users (Hong Kong)

https://www.gov.hk/en/nonresidents/visitinghk/usefulinfo/emergency.htm
Call 999SMS 992 (registered users only)
Free service; call costs depend on your phone plan. Note: 992 works only for speech- or hearing-impaired people who have registered with the police in advance; everyone else should dial 999. Call costs are not stated on the page.
What It Does
Dial 999 for help from the police, the Fire Services Department or an ambulance anywhere in Hong Kong. People with a speech or hearing impairment can call for help by SMS to 992, but only after registering with the Hong Kong Police Force (free, online or in person at a police station or registration organisation).
Who It Helps
Anyone in Hong Kong — residents and visitors — in an emergency.
Free service; call costs depend on your phone plan. Note: 992 works only for speech- or hearing-impaired people who have registered with the police in advance; everyone else should dial 999. Call costs are not stated on the page.
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Emergency Response Support System — dial 112 for police, fire, ambulance and women's safety, or use the 112 India app (India)

https://112.gov.in/
Call 112
Free service; call costs depend on your phone plan. Note: The site does not state call costs, and each State or Union Territory runs its own emergency response centre, so how older numbers connect may vary.
What It Does
112 is India's single emergency number; the older police (100), fire (101), ambulance (108) and women and child (181) numbers are being integrated into it. You can call 112, make a panic call (press a smartphone's power button 3 times quickly, or long-press 5 or 9 on a feature phone), send an SOS via your state's ERSS website or email, or use the 112 India app.
Who It Helps
Anyone in India facing an emergency. For women and children, the app's SHOUT feature also alerts registered volunteers nearby.
Free service; call costs depend on your phone plan. Note: The site does not state call costs, and each State or Union Territory runs its own emergency response centre, so how older numbers connect may vary.
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Japan emergency — 110 police, 119 fire/ambulance; Japan Visitor Hotline 050-3816-2787 in English, Chinese, Korean, 24/7 (Japan)

https://www.japan.travel/en/plan/hotline/
Call 110 (police)Call 119 (fire/ambulance)Call 050-3816-2787 (visitor help)
Hours: Japan Visitor Hotline: 24 hours a day, 365 days a year
Free service; call costs depend on your phone plan. Note: The visitor hotline offers language help and assistance only in English, Chinese and Korean; to send police, fire or ambulance, dial 110 or 119 directly.
What It Does
Dial 110 for the police or 119 for fire or an ambulance. JNTO's Japan Visitor Hotline (050-3816-2787, or +81-50-3816-2787 from overseas) gives support in English, Chinese and Korean after accidents, illness or natural disasters, plus general tourist information. For police information in English the page lists (03) 3503-8484.
Who It Helps
Visitors and other people in Japan who need emergency help or language support; anyone in Japan can dial 110 or 119.
Free service; call costs depend on your phone plan. Note: The visitor hotline offers language help and assistance only in English, Chinese and Korean; to send police, fire or ambulance, dial 110 or 119 directly.
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Singapore Civil Defence Force — call 995 for fire, rescue or emergency ambulance; SMS 70995 if deaf, hard of hearing or speech-impaired (Singapore)

https://www.scdf.gov.sg/
Call 995SMS 70995 (deaf/speech-impaired)
Hours: SCDF states its Emergency Medical Services run 24 hours; hours not otherwise stated (995 is the emergency number)
Free service; call costs depend on your phone plan. SCDF says an SMS to 70995 costs only normal telco SMS charges. Note: SMS 70995 is meant for deaf, hard-of-hearing and speech-impaired people; others should call 995, and police emergencies go to 999.
What It Does
Call 995 for a fire, a rescue or a medical emergency that needs an emergency ambulance. SMS 70995 is SCDF's emergency text line for people who are deaf, hard of hearing or speech-impaired; SCDF asks everyone who can speak to call 995. SCDF is withdrawing its 1800 280 0000 hotline (from 21 Dec 2026) and its 1777 non-emergency ambulance line (from 1 Jan 2027).
Who It Helps
Anyone in Singapore facing a fire, rescue situation or medical emergency.
Free service; call costs depend on your phone plan. SCDF says an SMS to 70995 costs only normal telco SMS charges. Note: SMS 70995 is meant for deaf, hard-of-hearing and speech-impaired people; others should call 995, and police emergencies go to 999.
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Singapore Police Force — call 999 for police emergencies, or SMS 70999 if it is not safe to talk (Singapore)

https://www.police.gov.sg/
Call 999SMS 70999
Free service; call costs depend on your phone plan. Note: For fire or medical emergencies call 995; the page does not state call costs.
What It Does
Call 999 for immediate police assistance. If it is not safe to talk — for example if someone is nearby who could hurt you — send an SMS to 70999. For non-urgent crime information the page lists the Police Hotline 1800-255-0000, and the ScamShield Helpline 1799 helps 24/7 with scams.
Who It Helps
Anyone in Singapore who needs urgent police help, including people in danger at home who cannot speak safely.
Free service; call costs depend on your phone plan. Note: For fire or medical emergencies call 995; the page does not state call costs.
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UAE emergency numbers — 999 police, 998 ambulance, 997 civil defence (fire), from anywhere in the UAE (United Arab Emirates)

https://u.ae/en/information-and-services/justice-safety-and-the-law/Safety/handling-emergencies
Call 999 (police)Call 998 (ambulance)Call 997 (civil defence/fire)SMS 5999 (Abu Dhabi, disability)
Free service; call costs depend on your phone plan. Note: The page does not state call charges; the SMS 5999 service is for people of determination in Abu Dhabi only.
What It Does
Call 999 for police, 998 for an ambulance or 997 for the fire department (civil defence) from anywhere in the UAE; 996 is the coastguard. In Abu Dhabi, people of determination can text 5999 for a medical emergency, giving the incident, the location and a contact number. To report violence or abuse of women and children, the Ministry of Interior has a toll-free hotline, 116111.
Who It Helps
Anyone in the United Arab Emirates facing an emergency — the numbers work from anywhere in the UAE.
Free service; call costs depend on your phone plan. Note: The page does not state call charges; the SMS 5999 service is for people of determination in Abu Dhabi only.
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Suicide & Mental-Health Crisis Lines

Lifeline Australia — call 13 11 14, text 0477 13 11 14 or chat online, 24/7 crisis support (Australia)

https://www.lifeline.org.au/get-help/services/crisis-support
Call 13 11 14Text 0477 13 11 14Chat online
Hours: 24/7 (phone, text and online chat are each listed as 'Available 24/7')
Free ('Free and confidential help for anyone in Australia').
What It Does
A trained Lifeline Crisis Supporter will listen without judgement, explore what you're going through and help you find a way forward; they won't tell you what to do. Call 13 11 14, text 0477 13 11 14 (a few optional questions first) or chat online. If life is in danger, call 000.
Who It Helps
Anyone in Australia who is feeling overwhelmed or having difficulty coping.
Free ('Free and confidential help for anyone in Australia').
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Suicide Call Back Service — call 1300 659 467 or use online chat and video counselling, 24/7 (Australia)

https://www.suicidecallbackservice.org.au/
Call 1300 659 467Online chat & video counselling
Hours: 24 hours a day, 7 days a week (phone and online chat); video counselling must be scheduled
Free ('a free nationwide service').
What It Does
Professional counsellors give immediate telephone counselling and support in a crisis, by phone, online chat or video. No referral is needed, and eligible callers can have free multi-session counselling. Call 1300 659 467. If it is an emergency, dial 000.
Who It Helps
People living in Australia aged 15 or older who are feeling suicidal, worried about someone, bereaved by suicide, or having emotional or mental health issues (18+ for video).
Free ('a free nationwide service').
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1737 Need to Talk? — free call or text 1737 to talk with a trained counsellor, 24/7 (New Zealand)

https://1737.org.nz/
Call 1737Text 1737
Hours: 24/7 (call or text); 1737 Peer Support by phone, daily 2pm–10pm
Free ('free, confidential 24/7 support', as the service states).
What It Does
Call or text 1737 any time for brief emotional support from trained counsellors and peer support workers. Between 2pm and 10pm you can choose 1737 Peer Support (phone only) to talk with someone who has been through similar challenges. If someone is in immediate danger, call 111.
Who It Helps
Anyone in New Zealand who needs to talk — the service offers 'free, confidential 24/7 support for anyone in New Zealand'.
Free ('free, confidential 24/7 support', as the service states).
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Lifeline Aotearoa — call 0800 543 354 or text 4357, 7am–midnight daily (New Zealand)

https://lifeline.org.nz/services/lifeline-helpline
Call 0800 LIFELINE (0800 543 354)Text HELP (4357)
Hours: 7.00am – midnight, seven days per week (helpline and text, per Lifeline's 6 November 2025 notice); no service between midnight and 7.00am
Free. 'Calls to our helplines are free and confidential' (Lifeline). Note: Not 24/7: because of funding limits Lifeline says its lines run 7am–midnight, with no service from midnight to 7am (1737 is open overnight).
What It Does
Trained staff and volunteers answer calls and texts and give confidential support with suicidal thoughts, emotional distress, relationship and whānau problems, domestic violence, and work or money worries. Call 0800 LIFELINE (0800 543 354) or text HELP (4357). If you are in immediate danger, call 111.
Who It Helps
Anyone in New Zealand who is struggling with their mental health or in distress; Lifeline says text support suits people who may not feel safe speaking aloud.
Free. 'Calls to our helplines are free and confidential' (Lifeline). Note: Not 24/7: because of funding limits Lifeline says its lines run 7am–midnight, with no service from midnight to 7am (1737 is open overnight).
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Suicide Crisis Helpline (TAUTOKO) — call 0508 828 865, 7am–midnight daily (New Zealand)

https://lifeline.org.nz/services/suicide-crisis-helpline
Call 0508 TAUTOKO (0508 828 865)
Hours: 7.00am – midnight, seven days per week (per Lifeline's 6 November 2025 notice; the service page says 'available 7 days a week')
Free ('A free, nationwide service', as Lifeline states; 'Calls to our helplines are free'). Note: Not 24/7: Lifeline says the line runs 7am–midnight, with no service from midnight to 7am — call or text 1737 overnight, or 111 in an emergency.
What It Does
A free, nationwide helpline for people thinking about suicide, answered by trained and experienced social service practitioners who have had suicide prevention training. Call 0508 TAUTOKO (0508 828 865). If you or someone you know is in immediate danger, call 111.
Who It Helps
Anyone in New Zealand who is thinking about suicide.
Free ('A free, nationwide service', as Lifeline states; 'Calls to our helplines are free'). Note: Not 24/7: Lifeline says the line runs 7am–midnight, with no service from midnight to 7am — call or text 1737 overnight, or 111 in an emergency.
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New Zealand Samaritans — call 0800 726 666, 24/7 confidential listening line (New Zealand)

https://www.samaritans.org.nz/
Call 0800 726 666
Hours: 24 hours a day, 7 days a week, 365 days a year
Free service; call costs depend on your phone plan. Note: A volunteer listening service, not counselling or an emergency response; if someone's life is in danger call 111.
What It Does
Volunteers answer and listen in confidence, without judgement, to anyone in emotional distress, including people who feel depressed, lonely or are thinking about suicide. Callers can stay anonymous. Call 0800 726 666 at any time.
Who It Helps
Anyone in New Zealand in emotional distress who wants to talk to someone.
Free service; call costs depend on your phone plan. Note: A volunteer listening service, not counselling or an emergency response; if someone's life is in danger call 111.
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NHS 111 mental health option — call 111 and select the mental health option for urgent help, 24/7 (England)

https://www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/
Call 111 (mental health option)Get help from 111 online
Hours: 24/7 (NHS England)
Free (NHS England describes it as 'a free universal package of support'). Note: England only. The NHS page says 'select the mental health option' and does not give an option number – listen to the menu.
What It Does
If you need urgent help for your mental health, call 111 and select the mental health option, or use 111 online. You may be able to speak to a trained mental health professional, and 111 will tell you the right place to get help. Call 999 or go to A&E if someone's life is at risk – for example after serious self-injury or an overdose – or if you cannot keep yourself or someone else safe.
Who It Helps
People of all ages in England, including children, and anyone worried about someone else.
Free (NHS England describes it as 'a free universal package of support'). Note: England only. The NHS page says 'select the mental health option' and does not give an option number – listen to the menu.
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NHS 111 Wales — call 111 and press 2 for urgent mental-health support, 24/7 (Wales)

https://111.wales.nhs.uk/AboutUs/callnhsdirectwales
Call 111, then press 2
Hours: Press 2 mental-health support: 24 hours a day, 7 days a week, 365 days a year; hours for other 111 Wales services are not stated on this page
Free: 'free to call from a landline or mobile, even if you have no credit left'. Note: Wales only. In a life-threatening emergency call 999.
What It Does
Call NHS 111 and select option 2 to be placed in direct contact with a mental health worker in your area if you need to talk urgently about your mental health or are worried about a family member. For other urgent health problems, stay on the line: a call handler can put you through to a nurse adviser, health information adviser or dental health adviser.
Who It Helps
People of all ages in all areas of Wales.
Free: 'free to call from a landline or mobile, even if you have no credit left'. Note: Wales only. In a life-threatening emergency call 999.
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Samaritans — call 116 123 free, 24/7; Welsh Language Line 0808 164 0123 in the evenings (UK)

https://www.samaritans.org/how-we-can-help/contact-samaritan/talk-us-phone/
Call 116 123Welsh line 0808 164 0123
Hours: 116 123: 24 hours a day, 365 days a year; Welsh Language Line: every day 7pm–11pm
Free from landlines and mobiles, including pay-as-you-go with no credit (as Samaritans states). Note: Samaritans' UK email service has closed and its web chat is a small pilot not yet open to everyone – phone is the main route. Welsh line evenings only.
What It Does
A trained volunteer answers ('Samaritans, can I help you?') and listens without judging or telling you what to do, whatever you are going through. Calls go to volunteers at more than 200 branches across the UK and Ireland. Call 116 123 any time; emotional support in Welsh on 0808 164 0123.
Who It Helps
Anyone in the UK or Ireland who needs to talk, including people having thoughts of suicide and people worried about someone else.
Free from landlines and mobiles, including pay-as-you-go with no credit (as Samaritans states). Note: Samaritans' UK email service has closed and its web chat is a small pilot not yet open to everyone – phone is the main route. Welsh line evenings only.
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Shout 85258 — text SHOUT to 85258 for free, confidential text support, 24/7 (UK)

https://giveusashout.org/get-help/how-shout-works/
Text SHOUT to 85258
Hours: 24/7
Free; messages won't appear on your phone bill (as Shout states).
What It Does
Text the word SHOUT to 85258. After four automated messages you are connected to a trained Shout Volunteer who listens and helps you reach a calm, safe place, with a plan for next steps and links to further support. You can text about anything – anxiety, loneliness, relationships, bullying, self-harm or suicidal thoughts.
Who It Helps
Anyone in the UK who is struggling to cope. If your life is at imminent risk, call 999.
Free; messages won't appear on your phone bill (as Shout states).
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CALM — call 0800 58 58 58, webchat or WhatsApp, 5pm–midnight every day (UK)

https://www.thecalmzone.net/suicide-prevention-helpline
Call 0800 58 58 58Chat onlineMessage on WhatsApp
Hours: 5pm–midnight every day
Free (CALM: 'Free • Confidential • Anonymous'). Note: Open 5pm–midnight only and for over-18s; outside these hours call Samaritans (116 123), or 999 in an emergency.
What It Does
CALM's suicide prevention helpline is answered by paid, professionally qualified staff who talk things through without judgement and give practical advice if you are struggling with suicidal thoughts, have lost someone to suicide, or are worried about someone. All calls are answered if you hold. Translation is available.
Who It Helps
Anyone over 18 affected by suicide or suicidal thoughts, including people bereaved by suicide and those worried about someone.
Free (CALM: 'Free • Confidential • Anonymous'). Note: Open 5pm–midnight only and for over-18s; outside these hours call Samaritans (116 123), or 999 in an emergency.
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C.A.L.L. Mental Health Helpline — call 0800 132 737 free, 24/7 (Wales)

https://callhelpline.org.uk/about-us/
Call 0800 132 737Email call@helpline.wales
Hours: 24 hours a day, 7 days a week, 365 days a year
Free: 'All calls are free and confidential'. Note: Wales only. The email service is not for emergencies – for urgent help call 111 and press 2, or 999.
What It Does
C.A.L.L. is the all-Wales mental health helpline. Trained staff give emotional support and a listening ear to people with mental-health issues or concerns about suicide or self-harm, and to their family, friends and carers, and signpost to local and national services from a large database. Free self-help leaflets by post. Bilingual (English and Welsh).
Who It Helps
Anyone living in Wales, including friends, family and carers of someone with mental-health concerns.
Free: 'All calls are free and confidential'. Note: Wales only. The email service is not for emergencies – for urgent help call 111 and press 2, or 999.
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Lifeline — call 0808 808 8000 free, crisis response helpline, 24/7 (Northern Ireland)

https://www.lifelinehelpline.info/
Call 0808 808 8000
Hours: 24 hours a day, 7 days a week
Free ('Calls are free'). Note: Northern Ireland only. If someone is at immediate risk, call 999.
What It Does
Calls are answered by trained counsellors, who can offer an initial assessment, help to de-escalate the crisis and signposting to other services; follow-up calls and short-term crisis counselling may be offered. Textphone 18001 0808 808 8000; British and Irish Sign Language users can use the SignVideo app; translators available.
Who It Helps
People of every age in Northern Ireland who are in distress or despair (Lifeline is Northern Ireland's crisis response helpline).
Free ('Calls are free'). Note: Northern Ireland only. If someone is at immediate risk, call 999.
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Samaritans Ireland — call 116 123 free, day or night, 365 days a year (Ireland)

https://www.samaritans.org/ireland/samaritans-ireland/
Call 116 123Email jo@samaritans.ie
Hours: Day or night, 365 days a year (phone); email replies may take several days
Free. Samaritans says 116 123 is free from landlines and mobiles, including pay-as-you-go with no credit, and emailing is free. Note: From 9 November 2026, calls from withheld or private numbers will not be connected: show your number before calling 116 123 (volunteers still cannot see it).
What It Does
A trained Samaritans volunteer answers and listens. They won't judge or tell you what to do. You can talk about whatever is troubling you, including thoughts of suicide, or about someone you are worried about. Call 116 123 free, any time. If you live in the Republic of Ireland you can also email jo@samaritans.ie, which suits d/Deaf callers; replies may take several days.
Who It Helps
Anyone in Ireland who is having a difficult time, struggling to cope or feeling suicidal, and people worried about someone else.
Free. Samaritans says 116 123 is free from landlines and mobiles, including pay-as-you-go with no credit, and emailing is free. Note: From 9 November 2026, calls from withheld or private numbers will not be connected: show your number before calling 116 123 (volunteers still cannot see it).
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Pieta 24-Hour Crisis Helpline — call 1800 247 247 or text HELP to 51444, 24/7 (Ireland)

https://www.pieta.ie/how-we-can-help/helpline/
Call 1800 247 247Text HELP to 51444
Hours: 24 hours a day, 365 days a year
Free. Pieta describes free therapeutic support; standard text message rates apply to texts to 51444. Note: Texts to 51444 are charged at standard rates; the service covers the Republic of Ireland.
What It Does
Qualified, experienced therapists answer calls and texts and give crisis intervention support to anyone having suicidal thoughts or self-harming. They also support people bereaved by suicide and those supporting a loved one in crisis. Call 1800 247 247 or text HELP to 51444.
Who It Helps
Anyone in the Republic of Ireland experiencing suicidal thoughts or self-harm, people bereaved through suicide, and family or friends supporting someone in crisis.
Free. Pieta describes free therapeutic support; standard text message rates apply to texts to 51444. Note: Texts to 51444 are charged at standard rates; the service covers the Republic of Ireland.
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988 Suicide & Crisis Lifeline — call or text 988, or chat online, 24/7 (United States)

https://988lifeline.org/
Call 988Text 988Chat online
Hours: 24/7/365
Free. 'Your conversations are free and confidential' (as the service states).
What It Does
Call, text or chat to reach a trained 988 Lifeline counsellor for suicide prevention and mental-health crisis support — whether you're facing mental-health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, for yourself or someone you care about. When you call you hear options: press 1 for the Veterans Crisis Line, press 2 for Spanish, or stay on for your local 988 centre.
Who It Helps
Anyone in the United States who is struggling or worried about someone. Spanish speakers can press 2 or text AYUDA; phone interpreters cover more than 240 other languages. The site says the LGBTQ+ youth 'Press 3 option' has been restored.
Free. 'Your conversations are free and confidential' (as the service states).
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988 Lifeline in Spanish (Línea 988) — call 988 and press 2, or text AYUDA to 988, 24/7 (United States)

https://988lifeline.org/es/servicios-de-traduccion/servicios-en-espanol/
Llama al 988 y presiona 2Envía AYUDA al 988Chatea en línea (elige Español)
Hours: Las 24 horas del día, los 7 días de la semana (24 hours, 7 days)
Free ('servicios gratuitos en español', as the service states).
What It Does
Spanish-language crisis support from the 988 Lifeline. Call 988 and press 2 to be transferred to a trained Spanish-speaking counsellor, text the word AYUDA to 988, or choose 'Español' on the website and open the chat. The counsellor listens, supports you and shares resources; you can also call about a loved one you're worried about.
Who It Helps
Spanish speakers anywhere in the United States — 'No tiene que hablar inglés para recibir ayuda' (you don't need to speak English to get help).
Free ('servicios gratuitos en español', as the service states).
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988 Lifeline for Deaf and hard of hearing people — videophone 988, TTY via 711 then 988, text or chat, 24/7 (United States)

https://988lifeline.org/deaf-hard-of-hearing-hearing-loss/
Videophone: call 988 from a VPTTY: dial 711 then 988Text 988Chat online
Hours: 24/7
Free (the 988 Lifeline says conversations are free and confidential).
What It Does
Deaf, hard of hearing and hearing-loss users can reach a 988 counsellor by videophone (call 988 from a videophone number), by TTY (use your preferred relay service, or dial 711 then 988), by sending any text message to 988, or by online chat. Veterans and service members can text 838255 for the Veterans Crisis Line.
Who It Helps
People in the United States who are Deaf, hard of hearing or have hearing loss and are struggling, or worried about someone. You don't need to reveal your condition unless you choose to.
Free (the 988 Lifeline says conversations are free and confidential).
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Crisis Text Line — text HOME to 741741, 24/7 (United States)

https://www.crisistextline.org/
Text HOME to 741741Chat online
Hours: 24/7
Free ('24/7, free, confidential', as the service states); message and data rates may apply.
What It Does
Text HOME to 741741 (or HOLA for Spanish) and a live, trained volunteer Crisis Counselor will reply, listen and help you move from a 'hot moment' to a calmer place. You can also start a web chat or use WhatsApp from the website.
Who It Helps
Anyone in the United States who would rather text than talk. Spanish speakers can text HOLA to 741741.
Free ('24/7, free, confidential', as the service states); message and data rates may apply.
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Disaster Distress Helpline — call or text 1-800-985-5990, 24/7 (United States)

https://www.samhsa.gov/find-help/helplines/disaster-distress-helpline
Call 1-800-985-5990Text 1-800-985-5990
Hours: 24/7, year-round
Toll-free (as the service states); standard text and data rates apply when texting from mobiles.
What It Does
Year-round crisis counselling for emotional distress related to any natural or human-caused disaster. Trained counsellors from a network of US crisis call centres listen with patience and without judgement and link you to support. For Spanish, call or text 1-800-985-5990 and press 2; interpreters cover over 100 languages.
Who It Helps
All residents of the US and its territories experiencing emotional distress related to a disaster. Deaf and hard-of-hearing ASL users can call or text using their preferred relay provider.
Toll-free (as the service states); standard text and data rates apply when texting from mobiles.
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9-8-8: Suicide Crisis Helpline — call or text 9-8-8, 24/7 (Canada)

https://988.ca/
Call 9-8-8Text 9-8-8
Hours: 24 hours, 7 days (24/7/365), call or text
Calling 9-8-8 is toll-free (free from anywhere in Canada). Texting is free with an unlimited text plan; you may be charged if you go over a monthly text limit.
What It Does
Call or text 9-8-8 to reach a trained crisis responder who will listen without judgement and can tell you about helpful resources. Choosing the First Nations, Inuit and Métis option connects you to Hope for Wellness. 9-8-8 says it involves emergency services only if you are at risk of dying or seriously harming yourself. If your safety is at risk right now, call 9-1-1.
Who It Helps
Anyone in Canada thinking about suicide, or worried about someone else. Available in English and French, other languages may be available by phone via an interpreter; Deaf and hard-of-hearing people can text or use Canada VRS, TTY or IP relay.
Calling 9-8-8 is toll-free (free from anywhere in Canada). Texting is free with an unlimited text plan; you may be charged if you go over a monthly text limit.
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Línea Nacional de Orientación y Apoyo en la Urgencia de Salud Mental — call 0800-999-0091 free, 24/7 (Argentina)

https://www.argentina.gob.ar/salud/hospitalbonaparte/hospital-en-red/dispositivo-0800
Call 0800-999-0091
Hours: 24 hours, 365 days a year
Free and confidential (as the service states). Note: The service says it does not replace in-person assessment, hospital emergency departments or emergency medical services; information is in Spanish.
What It Does
Trained professionals listen, guide and assess risk and, when needed, activate local emergency services and refer you on; for significant but not imminent risk they may arrange a referral and contact you again within 24–48 hours. It covers emotional crisis, intense anxiety, hopelessness, thoughts of death or self-harm, suicide risk, substance-use crises, violence, abuse and trauma. Call 0800-999-0091.
Who It Helps
Anyone in Argentina going through a mental-health emergency, and family members, friends, institutions and health teams who need guidance to help someone in crisis. Calls from children and adolescents have their own procedures.
Free and confidential (as the service states). Note: The service says it does not replace in-person assessment, hospital emergency departments or emergency medical services; information is in Spanish.
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Telefonseelsorge Österreich — Notruf 142, free and confidential, around the clock (Austria)

https://www.telefonseelsorge.at/
Call 142Chat online
Hours: Phone 0–24 every day; chat daily 16:00–23:00; email reply within 48 hours
Free ('kostenlos'); calls do not show on your phone bill.
What It Does
Call 142 at any hour to talk confidentially with a counsellor who is bound by confidentiality. Calls are free and do not appear on your phone bill. There is also an instant chat every evening, a messenger and email counselling.
Who It Helps
Anyone in Austria in crisis or emotional difficulty.
Free ('kostenlos'); calls do not show on your phone bill.
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Zelfmoordlijn 1813 — call 1813, 24/7, anonymous and free; evening chat and email (Belgium, Dutch-speaking)

https://www.zelfmoord1813.be/
Call 1813Chat online
Hours: Phone 24/7; chat every day 17:00–24:00 (Wednesday from 12:00); email reply within 5 working days
Free ('Elk gesprek is anoniem en gratis'). Note: Dutch-language service; French speakers can call the Centre de Prévention du Suicide on 0800 32 123.
What It Does
Someone is ready to talk with you at the Zelfmoordlijn 1813, and every conversation is anonymous and free. Call 1813 at any time, chat in the evenings, or email. The site also has self-help advice, guidance if you are worried about someone, and support after losing someone to suicide.
Who It Helps
Dutch-speaking people in Belgium thinking about suicide, people worried about someone, and people bereaved by suicide.
Free ('Elk gesprek is anoniem en gratis'). Note: Dutch-language service; French speakers can call the Centre de Prévention du Suicide on 0800 32 123.
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CVV – Centro de Valorização da Vida — call 188, free, 24 hours a day; chat and email too (Brazil)

https://cvv.org.br/
Call 188Chat onlineEmail support
Hours: Phone 188: 24 hours a day; chat and email as shown on the site
Free. Calls to 188 have no call cost ('sem custo de ligação').
What It Does
Volunteers offer emotional support and suicide prevention, free and in confidence, to anyone who feels lonely or needs to talk without judgement. Call 188 from anywhere in Brazil at any hour with no call cost, or use chat, email, or face-to-face support at some locations.
Who It Helps
Anyone in Brazil who is struggling, lonely or thinking about suicide.
Free. Calls to 188 have no call cost ('sem custo de ligação').
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Salud Responde — call 600 360 7777 (option 2) for mental-health support, 24/7; suicide-prevention line *4141 (Chile)

https://saludresponde.minsal.cl/que-es-salud-responde/
Call 600 360 7777About Salud Responde
Hours: 24 hours, 365 days (phone); digital channels Mon–Thu 09:30–17:00, Fri 09:30–16:00; *4141 hours not stated on a page we could open
Free service; call costs depend on your phone plan. Note: The option-2 menu choice and *4141 come from MINSAL's suicide-prevention guide; the *4141 page itself could not be opened, so its hours are unconfirmed. Spanish.
What It Does
The Ministry of Health's national phone line, answered by doctors, psychologists, nurses, midwives and other health professionals. Its services include mental-health counselling and support in crisis situations. Call 600 360 7777; MINSAL's suicide-prevention guide lists option 2 for this and the separate suicide-prevention line *4141 (dial *4141). Chilean Sign Language service is also offered.
Who It Helps
Anyone in Chile who needs health guidance, including people in emotional distress or crisis and those worried about someone at risk of suicide.
Free service; call costs depend on your phone plan. Note: The option-2 menu choice and *4141 come from MINSAL's suicide-prevention guide; the *4141 page itself could not be opened, so its hours are unconfirmed. Spanish.
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Beijing Psychological Aid Hotline — 800-810-1117 from landlines, 010-82951332 from mobiles, free, 24/7 (China)

https://www.crisis.org.cn/lists/44.html
Call 800-810-1117 (landline)Call 010-82951332 (mobile)
Hours: 24 hours a day, 365 days a year
Free (the centre calls it a free hotline); mobile call costs depend on your phone plan. Note: Chinese-language pages; landline and mobile callers use different numbers.
What It Does
A free psychological crisis intervention hotline run by the Beijing Psychological Crisis Research and Intervention Center since 2002 and designated the Beijing Psychological Aid Hotline in 2010. From a landline dial 800-810-1117; from a mobile dial 010-82951332.
Who It Helps
People in psychological crisis; the hotline is run from Beijing and the page sets no other eligibility rules.
Free (the centre calls it a free hotline); mobile call costs depend on your phone plan. Note: Chinese-language pages; landline and mobile callers use different numbers.
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Linka první psychické pomoci — call 116 123, free and anonymous crisis support for adults, nonstop (Czechia)

https://www.linkapsychickepomoci.cz/
Call 116 123
Hours: Nonstop (at night it runs in standby mode). Chat Tue–Thu 1pm–6pm; Fri–Mon and public holidays 8am–1pm
Free (zdarma) by phone and chat (as the service states). Note: Czech or Slovak only; not a replacement for psychiatric or psychotherapeutic care.
What It Does
Crisis workers listen, support and advise adults who cannot manage a situation alone — panic, anxiety, depression, thoughts of ending it all, bereavement, an accident, assault or rape, relationship breakdown or domestic violence — and people close to them. Call 116 123 from anywhere in Czechia; chat is available at set hours.
Who It Helps
Adults in Czechia and those close to them. The only condition is being able to talk in Czech or Slovak.
Free (zdarma) by phone and chat (as the service states). Note: Czech or Slovak only; not a replacement for psychiatric or psychotherapeutic care.
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Livslinien — call 70 201 201 every day 09:00–05:00; anonymous suicide-prevention counselling (Denmark)

https://www.livslinien.dk/
Call 70 201 201
Hours: Phone every day of the year 09:00–05:00; chat Mon–Fri 17:00–21:00 and Sat–Sun 13:00–17:00
Free service; call costs depend on your phone plan. Note: Closed 05:00–09:00, and the page does not state call costs.
What It Does
If you are in crisis or thinking about suicide, call Livslinien on 70 201 201 or use the chat; you are always anonymous. Relatives and people bereaved by suicide can also get advice. It can be hard to get through at busy times; if you are at acute risk of suicide, call 112.
Who It Helps
Anyone in Denmark in crisis or with suicidal thoughts, and relatives or people bereaved by suicide.
Free service; call costs depend on your phone plan. Note: Closed 05:00–09:00, and the page does not state call costs.
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MIELI Crisis Helpline — call 09 2525 0111, every day, 24 hours a day, in Finnish; Swedish service too (Finland)

https://mieli.fi/tukea-ja-apua/kriisipuhelin/
Call 09 2525 0111
Hours: Every day, 24 hours (Finnish); the line also has Swedish-language shifts
The call costs only what your phone operator charges; MIELI does not charge for conversations (as stated). Note: Normal call charges apply, and the page notes some Finnish operators no longer include landline calls in free packages.
What It Does
Call 09 2525 0111 for one-off support talking through a crisis, anonymously and in confidence. Crisis-work professionals and trained volunteers help you look for ways to ease your situation and find your own strengths. If you need help from the authorities, call 112 instead.
Who It Helps
Anyone in Finland going through a crisis who needs someone to talk to.
The call costs only what your phone operator charges; MIELI does not charge for conversations (as stated). Note: Normal call charges apply, and the page notes some Finnish operators no longer include landline calls in free packages.
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Centre de Prévention du Suicide — listening line 0800 32 123, free, anonymous, 24/7 (French-speaking Belgium)

https://www.preventionsuicide.be/la-ligne-decoute-0800-32-123
Call 0800 32 123
Hours: 24 hours a day, 7 days a week
Free ('anonyme, gratuite'). Note: Not an emergency service; French-language line for French-speaking Belgium.
What It Does
A specialist suicide-prevention listening line. Trained, supervised volunteers take calls one by one from people in suicidal crisis, helping them get through moments of extreme tension. The line is in high demand — if it is busy, call again. It is not an emergency service: in immediate danger call 112.
Who It Helps
French speakers in Belgium in suicidal crisis, and people worried about someone close to them.
Free ('anonyme, gratuite'). Note: Not an emergency service; French-language line for French-speaking Belgium.
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TelefonSeelsorge — free crisis and emotional support day and night, call 0800 1110111, 0800 1110222 or 116 123 (Germany)

https://www.telefonseelsorge.de/
Call 0800 1110111Call 0800 1110222Call 116 123Chat online
Hours: Day and night ('Tag und Nacht'); chat and email times not stated on the home page
Free. 'Ihr Anruf ist kostenfrei' (your call is free). Note: German-language service; the home page does not give chat or email hours.
What It Does
Talk anonymously with a trained volunteer about anything weighing on you — crisis, loneliness, grief or thoughts of suicide. Call 0800 1110111, 0800 1110222 or 116 123; you can also email, chat or visit a local centre.
Who It Helps
Anyone in Germany who is struggling and wants to talk.
Free. 'Ihr Anruf ist kostenfrei' (your call is free). Note: German-language service; the home page does not give chat or email hours.
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Klimaka Suicide Intervention Line — call 1018, 24 hours, 7 days, from anywhere in Greece (Greece)

https://www.klimaka.org.gr/kentro-imeras-gia-tin-prolipsi-tis-autoktonias/
Call 1018
Hours: 24 hours, 7 days a week
Free service; calls from mobiles or landlines are charged at the local call rate, as the service states. Note: Calls are charged at the local call rate; the page is in Greek and does not state other languages.
What It Does
Mental-health professionals answer calls anonymously and in confidence. If the line rings without a busy signal, the service asks you to keep trying, as staff may be on another call. The line is part of Klimaka's Day Centre for Suicide Prevention, which also offers assessment, therapy, crisis intervention and groups for people bereaved by suicide. Call 1018.
Who It Helps
People thinking about suicide, people who have attempted suicide or self-harm, and people coping with a loss or worried about someone close to them, anywhere in Greece.
Free service; calls from mobiles or landlines are charged at the local call rate, as the service states. Note: Calls are charged at the local call rate; the page is in Greek and does not state other languages.
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The Samaritan Befrienders Hong Kong — 24-hour emotional support hotline 2389 2222; English line 2389 2223, weekday evenings (Hong Kong)

https://sbhk.org.hk/
Call 2389 2222 (24 hours)Call 2389 2223 (English, Mon–Fri eve)Call 2319 1177 (family & friends)
Hours: 24-Hour Emotional Support Hotline 2389 2222: 24 hours. English Emotional Support Hotline 2389 2223: Monday to Friday 6:30pm–10pm. Relatives and friends consultation line 2319 1177: Mon–Fri 9am–1pm and 2pm–6pm; Sat, Sun and public holidays 9am–1pm
Free service; call costs depend on your phone plan. Note: The English line is open only Monday to Friday, 6:30pm–10pm; the relatives' line 2319 1177 is for consultation only — for emotional support SBHK points to the 24-hour line 2389 2222.
What It Does
Call 2389 2222 at any hour to talk with a hotline volunteer if you are distressed or thinking about suicide. The English Emotional Support Hotline, 2389 2223, is open Monday to Friday, 6:30pm–10pm. Relatives and friends of someone at risk of suicide can call the consultation line 2319 1177 in daytime hours, and there is a peer line, 2389 2227 or WhatsApp 5779 7356.
Who It Helps
Anyone in Hong Kong in emotional distress or suicidal crisis, and the family and friends of someone at risk.
Free service; call costs depend on your phone plan. Note: The English line is open only Monday to Friday, 6:30pm–10pm; the relatives' line 2319 1177 is for consultation only — for emotional support SBHK points to the 24-hour line 2389 2222.
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Suicide Prevention Services (生命熱線) — call 2382 0000, 24-hour suicide prevention hotline (Hong Kong)

https://www.sps.org.hk/
Call 2382 0000
Hours: 24 hours (the page says '24小時預防自殺熱線', 24-hour suicide prevention hotline)
Free service; call costs depend on your phone plan. Note: The page does not state which languages the hotline uses (the website is mainly in Chinese).
What It Does
A 24-hour emotional support and suicide prevention phone line. Trained volunteers answer, listen without judging, and aim to ease the caller's distress and reduce the risk of suicide, so no one has to carry it alone. Call 2382 0000.
Who It Helps
Anyone in Hong Kong who feels hopeless, distressed or is thinking about suicide. The website is mainly in Chinese and does not say which languages the hotline uses.
Free service; call costs depend on your phone plan. Note: The page does not state which languages the hotline uses (the website is mainly in Chinese).
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Lelki Elsősegély 116-123 — free emotional first-aid line, 24 hours, from all networks (Hungary)

https://sos116-123.hu/
Call 116-123
Hours: 24 hours a day (0–24h)
Free (térítésmentesen) from every domestic network (as the service states). Note: Mainly in Hungarian; English-language help is by email (englishhelp@gmail.com, reply within 72 hours), as the page lists.
What It Does
Hungary's federation of emotional first-aid (lelki elsősegély) telephone services answers people who need someone to talk to. Call 116-123 free from any domestic network at any time. The federation also lists numbers that can be called from abroad and email addresses, including one for English.
Who It Helps
Anyone in Hungary who is struggling and needs someone to talk to.
Free (térítésmentesen) from every domestic network (as the service states). Note: Mainly in Hungarian; English-language help is by email (englishhelp@gmail.com, reply within 72 hours), as the page lists.
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Tele-MANAS — call 14416, free 24x7 national mental-health helpline in multiple languages (India)

https://jipmer.edu.in/Tele-MANAS
Call 14416
Hours: 24x7 (as stated)
Free. The page calls 14416 a 'Toll-Free Mental Health Helpline Number' and the service 'free, 24x7'. Note: The page does not list which languages are available or say who answers; in an emergency dial 112.
What It Does
Call the toll-free number 14416 for confidential, professional counselling about any mental-health concern, with referral to further support if needed. The service is available from anywhere in India in multiple languages, and there is a Tele MANAS app.
Who It Helps
All citizens, anywhere in India, who want support with their mental health.
Free. The page calls 14416 a 'Toll-Free Mental Health Helpline Number' and the service 'free, 24x7'. Note: The page does not list which languages are available or say who answers; in an emergency dial 112.
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ERAN — emotional first aid, call 1201 or WhatsApp 052-8451201, anonymous, 24/7 (Israel)

https://www.eran.org.il/services/
Call 1201WhatsApp 052-8451201
Hours: 24/7 (phone and online)
Free. ERAN's English page says it offers 'free and anonymous emotional support'; call costs depend on your phone plan. Note: ERAN says its services are not a substitute for professional treatment; in immediate danger call emergency services.
What It Does
Call 1201 to talk anonymously with an ERAN volunteer about any distress or crisis, at any age. You can also reach ERAN on WhatsApp (052-8451201) or by chat, email and SMS through its website. Dedicated lines serve groups such as young people, soldiers, new immigrants (with an English line) and Holocaust survivors.
Who It Helps
Anyone in Israel, from every community and of any age, in emotional distress; support is offered in several languages.
Free. ERAN's English page says it offers 'free and anonymous emotional support'; call costs depend on your phone plan. Note: ERAN says its services are not a substitute for professional treatment; in immediate danger call emergency services.
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Telefono Amico Italia — call 02 2327 2327 every day; WhatsApp Amico 324 011 72 52 daily 18:00–21:00 (Italy)

https://www.telefonoamico.it/cosa-facciamo/come-contattarci/
Call 02 2327 2327WhatsApp 324 011 72 52
Hours: Phone: every day — the contact and home pages say 24 hours a day, but other pages on the same site still say 10:00–24:00 or 9:00–24:00; WhatsApp: every day 18:00–21:00
The service is free; the call costs what your operator charges for a national landline call (as the service states). Note: Night-time cover is uncertain: the contact page says 24 hours, but other pages on the site say 10:00–24:00 and an April 2026 appeal said the lines went quiet at night; calls cost a normal landline call.
What It Does
Volunteers trained in active listening take calls from anyone in emotional crisis, lonely or thinking about suicide, anonymously and in confidence. Call 02 2327 2327 any day, use WhatsApp Amico (324 011 72 52) daily 18:00–21:00, or write through the Mail@micaTAI form. In imminent danger, call 112 or 118.
Who It Helps
Anyone in Italy in emotional distress, crisis or loneliness.
The service is free; the call costs what your operator charges for a national landline call (as the service states). Note: Night-time cover is uncertain: the contact page says 24 hours, but other pages on the site say 10:00–24:00 and an April 2026 appeal said the lines went quiet at night; calls cost a normal landline call.
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TELL Lifeline — free English-language phone and chat support, call toll-free 0800-300-8355 (Japan)

https://telljp.com/lifeline/
Call 0800-300-8355Check phone and chat hours
Hours: Phone (JST): Mon 05:30–23:00; Tue–Fri 09:00–16:00 and 19:30–23:00; Sat 09:00–23:00; Sun 05:30–23:00. Chat: Mon–Thu 16:00–23:00; Fri 16:00–02:00; Sat–Sun 16:00–05:30 (TELL's weekly schedule; it may change at short notice)
Free. The number is toll-free and the chat service is free (as TELL states). Note: Not 24/7 — phone and chat hours differ by day and may change at short notice, so check TELL's hours page before calling.
What It Does
Trained Lifeline Support Workers give confidential emotional support in English by phone or chat to people living in Japan — you don't have to be suicidal to reach out. The phone line is toll-free and chat is free (age 13+). If you have already taken steps to end your life or cannot stay safe, call 119 (ambulance) or 110 (police).
Who It Helps
English speakers living in Japan, and people in Japan worried about someone else.
Free. The number is toll-free and the chat service is free (as TELL states). Note: Not 24/7 — phone and chat hours differ by day and may change at short notice, so check TELL's hours page before calling.
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Inochi no Denwa — free-dial 0120-783-556 daily 16:00–21:00; volunteer suicide-prevention listening line in Japanese (Japan)

https://inochinodenwa.org/
Call 0120-783-556 (free dial)Call 0570-783-556 (Navi Dial)
Hours: Free dial 0120-783-556: every day 16:00–21:00, and on the 10th of each month from 08:00 to 08:00 the next day; Navi Dial 0570-783-556: 10:00–22:00 every day of the year
Free service. The 0120 free-dial line has no call charge; the 0570 Navi Dial line is charged and excluded from mobile free-call plans (as the page states). Note: Japanese-language service; the free line is open only 16:00–21:00 on most days and the Navi Dial line costs money to call.
What It Does
Trained volunteers listen to anyone who needs to talk, anonymously and in confidence; Inochi no Denwa centres in 53 places across Japan take calls, and email counselling is also offered. The free-dial number costs nothing to call; Navi Dial calls are charged and are not covered by mobile free-call plans.
Who It Helps
Anyone in Japan who is struggling, lonely or thinking about suicide; people bereaved by suicide can also find sharing groups.
Free service. The 0120 free-dial line has no call charge; the 0570 Navi Dial line is charged and excluded from mobile free-call plans (as the page states). Note: Japanese-language service; the free line is open only 16:00–21:00 on most days and the Navi Dial line costs money to call.
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Skalbes crisis line — call 116123, state-funded 24-hour crisis line for psychological first aid (Latvia)

https://www.skalbes.lv/
Call 116123Call +371 67222922
Hours: 24 hours (diennakts)
116123 is described as state-paid (valsts apmaksāts); the page does not state call costs for the +371 numbers. Note: The page does not state which languages the crisis line works in.
What It Does
Skalbes answers people in emotional crisis around the clock and offers psychological first aid. Call 116123; Skalbes also lists +371 67222922 and +371 27722292 as crisis numbers. The organisation also runs free support for crime victims (116006) and for people whose relative has cancer.
Who It Helps
Anyone in Latvia in emotional crisis.
116123 is described as state-paid (valsts apmaksāts); the page does not state call costs for the +371 numbers. Note: The page does not state which languages the crisis line works in.
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Embrace National Lifeline — call 1564, 24/7 emotional support and suicide prevention (Lebanon)

https://embracelebanon.org/what-we-do/the-national-lifeline/
Call 1564
Hours: 24 hours a day, 7 days a week
Free service; call costs depend on your phone plan. Note: The page does not state which languages the line uses.
What It Does
Lebanon's National Lifeline for emotional support and suicide prevention. Operators give immediate emotional support and crisis intervention through active listening, assess suicide risk, point callers to community services near them, and can dispatch national mobile crisis teams in mental health emergencies in Beirut, Tripoli and Tyre. Calls are anonymous (recorded for quality).
Who It Helps
Anyone in Lebanon in emotional distress or thinking about suicide, and people bereaved by suicide. The page does not state which languages are used.
Free service; call costs depend on your phone plan. Note: The page does not state which languages the line uses.
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Befrienders KL — 24-hour free emotional support helpline +603-7627 2929 (Malaysia)

https://befrienders.org.my/
Call +603-7627 2929
Hours: 24 hours a day, every day
Free service (as stated); it is a Kuala Lumpur landline number, so call costs depend on your phone plan. Note: A Kuala Lumpur-based charity line rather than a government national service; normal call charges may apply.
What It Does
Trained volunteers offer a free, confidential and non-judgemental listening ear to anyone feeling lonely, overwhelmed or having thoughts of suicide. Call +603-7627 2929 at any time; people worried about someone, and those who have lost someone to suicide, can also call.
Who It Helps
Anyone in Malaysia who is lonely, in distress or thinking about suicide, and people supporting them.
Free service (as stated); it is a Kuala Lumpur landline number, so call costs depend on your phone plan. Note: A Kuala Lumpur-based charity line rather than a government national service; normal call charges may apply.
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Consejo Ciudadano Línea de Seguridad y Chat de Confianza — call or WhatsApp 55 5533 5533, emotional support 24/7 (Mexico)

https://consejociudadanomx.org/asi-te-ayudamos/contencion-emocional
Call 55 5533 5533WhatsApp Chat de Confianza
Hours: 24 hours, 7 days
Free (the service says 'Servicio gratuito'); call costs depend on your phone plan. Note: Run from Mexico City (a 55 number); the page is in Spanish and does not state other languages.
What It Does
A psychology team gives free psychological first aid by phone or WhatsApp chat to people with anxiety, depression, stress or grief, or who have thought about ending their life. Call or message 55 5533 5533 (Línea de Seguridad y Chat de Confianza). The same line also gives legal guidance and help with reporting a crime.
Who It Helps
Anyone who needs emotional support; the council says it helps everyone who needs it, free, 24/7 and 'sin fronteras' (without borders).
Free (the service says 'Servicio gratuito'); call costs depend on your phone plan. Note: Run from Mexico City (a 55 number); the page is in Spanish and does not state other languages.
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113 Zelfmoordpreventie — call 113 free or chat anonymously, 24 hours a day (Netherlands)

https://www.113.nl/heb-je-nu-hulp-nodig/hulplijn
Call 113Chat online
Hours: 24 hours a day (phone and chat)
Free ('Bel gratis 113').
What It Does
If you are thinking about suicide, call 113 free or start an anonymous chat, day or night. You only need to give a first name, which can be made up. Helpers listen and help you share or interrupt your thoughts; when it is very busy calls may be kept shorter. In life-threatening danger, call 112.
Who It Helps
Anyone in the Netherlands thinking about suicide, and people worried about someone else.
Free ('Bel gratis 113').
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Kirkens SOS — crisis line 22 40 00 40, open day and night every day; SOS chat too (Norway)

https://www.kirkens-sos.no/
Call 22 40 00 40SOS chat
Hours: Phone: 24 hours a day, every day, including weekends, holidays and public holidays; chat and written-message hours not stated
Free service. Calls cost the same as calling an ordinary landline number — free on some phone plans, a small cost on others (as Kirkens SOS states). Note: Calls are charged like a landline call, and because of demand each person can have up to three calls per 24 hours; for acute suicide risk Kirkens SOS says to contact the legevakt (out-of-hours doctor) or call 113.
What It Does
Call 22 40 00 40 to talk to a volunteer about whatever is hard — someone always answers, every day and night, including holidays. You can also write through SOS chat or send an SOS message.
Who It Helps
Anyone in Norway in crisis, despair or with thoughts of suicide.
Free service. Calls cost the same as calling an ordinary landline number — free on some phone plans, a small cost on others (as Kirkens SOS states). Note: Calls are charged like a landline call, and because of demand each person can have up to three calls per 24 hours; for acute suicide risk Kirkens SOS says to contact the legevakt (out-of-hours doctor) or call 113.
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Centrum Wsparcia — free 24/7 psychologist line 800 70 2222 for people in mental crisis (Poland)

https://centrumwsparcia.pl/centrum-wsparcia/
Call 800 70 2222Email porady@centrumwsparcia.pl
Hours: Psychologist: 24 hours, 7 days a week; psychiatrist, lawyer, social worker and other specialists on set duty hours
Free ('LINIA JEST BEZPŁATNA'). Note: The site states Ministry of Health funding but does not name the organisation operating the line.
What It Does
Call 800 70 2222 free to talk to a psychologist at any time if you feel constantly low, overwhelmed, in a 'no way out' situation, are facing violence or no longer want to live. They listen and help you find specialist services in your region. Chat and email are also offered.
Who It Helps
Anyone in Poland in emotional or mental crisis.
Free ('LINIA JEST BEZPŁATNA'). Note: The site states Ministry of Health funding but does not name the organisation operating the line.
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SOS Voz Amiga — call 213 544 545 or 912 802 669, daily 3:30pm–12:30am, emotional support and suicide prevention (Portugal)

https://www.sosvozamiga.org/contactos
Call 213 544 545Call 912 802 669Call 963 524 660Call 930 712 500
Hours: Daily 15:30–00:30
Free service; calls are charged as normal calls to a Portuguese landline (213 544 545) or mobile (other numbers), as the service indicates. Note: Not open 24 hours (daily 15:30–00:30) and calls are charged at normal landline or mobile rates; Portuguese-language service.
What It Does
Volunteers from a specialised team listen anonymously and in confidence to people suffering from loneliness, anxiety, depression or at risk of suicide. You can also call if you are worried about a friend or family member. Call 213 544 545 (landline) or 912 802 669, 963 524 660 or 930 712 500 (mobile numbers).
Who It Helps
Anyone in Portugal in emotional distress or having suicidal thoughts who wants to talk, and people supporting someone at risk.
Free service; calls are charged as normal calls to a Portuguese landline (213 544 545) or mobile (other numbers), as the service indicates. Note: Not open 24 hours (daily 15:30–00:30) and calls are charged at normal landline or mobile rates; Portuguese-language service.
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Línea PAS — call 1-800-981-0023 for crisis counselling and emotional support, 24/7 (Puerto Rico)

https://lineapas.assmca.pr.gov/
Call 1-800-981-0023VRS (Deaf/hard of hearing) 787-615-4112
Hours: 24 hours a day, 365 days a year
Free (ASSMCA says 'libre de costo las 24 horas'). Note: Website in Spanish; the page does not state other languages.
What It Does
Counsellors offer a chance to talk things through, crisis counselling and emotional support, an initial psychosocial screening, help arranging psychiatric or psychological assessment, and referrals. Call 1-800-981-0023 (ext. 988) or use live chat on the Línea PAS website; video relay on 787-615-4112.
Who It Helps
People in Puerto Rico with suicidal thoughts or behaviour, depression, anxiety, domestic violence or other mental-health problems, and those worried about them.
Free (ASSMCA says 'libre de costo las 24 horas'). Note: Website in Spanish; the page does not state other languages.
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Samaritans of Singapore — 24-hour hotline 1767 or WhatsApp CareText 9151 1767 for emotional and crisis support (Singapore)

https://www.sos.org.sg/
Call 1767WhatsApp CareText 9151 1767
Hours: 24 hours (hotline and CareText)
Free service; call costs depend on your phone plan.
What It Does
Call the 24-hour hotline 1767 or message the 24-hour CareText service on WhatsApp at 9151 1767 to reach trained volunteers for emotional support or crisis-related concerns, including thoughts of suicide. If you or someone else is in immediate harm, call 995 or go to the nearest A&E.
Who It Helps
Anyone in Singapore thinking about suicide or in emotional crisis, people worried about someone, and people who have lost someone to suicide.
Free service; call costs depend on your phone plan.
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National mindline 1771 — call 1771 or WhatsApp +65-6669-1771, round-the-clock mental-health helpline and textline (Singapore)

https://www.mindline.sg/
Call 1771WhatsApp +65-6669-1771
Hours: 24 hours (round-the-clock)
Free service; call costs depend on your phone plan.
What It Does
Singapore's first national mental-health helpline and textline, running since 18 June 2025. Call 1771, WhatsApp +65-6669-1771 or use the webchat on mindline.sg to talk with trained counsellors about any mental-health worry; they can also refer you on to other services.
Who It Helps
Anyone in Singapore who wants mental-health support or information.
Free service; call costs depend on your phone plan.
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Krízová linka pomoci IPčko — call 0800 500 333, free and anonymous crisis help from psychologists, nonstop (Slovakia)

https://ipcko.sk/
Call 0800 500 333Chat onlineEmail poradna@ipcko.sk
Hours: 24 hours a day, 7 days a week, 365 days a year
Free (bezplatne) and anonymous (as the service states). Note: Lines are often busy — the page asks callers to try again.
What It Does
Psychologists give crisis psychological help to people in difficult life situations — feeling alone, in pain or not knowing how to go on — by phone, chat or email. Call 0800 500 333; lines can be busy, so try again if you cannot get through.
Who It Helps
Anyone in Slovakia going through a crisis or a difficult time.
Free (bezplatne) and anonymous (as the service states). Note: Lines are often busy — the page asks callers to try again.
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SADAG Suicide Crisis Helpline — call 0800 567 567, 24-hour toll-free (South Africa)

https://www.sadag.org/
Call 0800 567 567Call 0800 456 789 (mental health)SMS 31393 (mental health)
Hours: 24 hours (listed under '24-HOUR TOLL-FREE EMERGENCY HELPLINES')
Free. Listed as toll-free.
What It Does
Call 0800 567 567 if you are thinking about suicide or worried about someone. SADAG also lists the 24-hour toll-free Cipla Mental Health Helpline (0800 456 789, or SMS 31393), and you can ask online for a counsellor to call you back. Its office line (011 234 4837) is open 8am–8pm.
Who It Helps
Anyone in South Africa in suicidal crisis or emotional distress, and family or friends supporting them.
Free. Listed as toll-free.
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Suicide prevention counselling line 109 — Ministry of Health and Welfare, open 24 hours (South Korea)

https://www.kfsp.or.kr/
Call 109Call 1577-0199 (mental-health crisis)
Hours: 24 hours ('24 HOURS OPEN')
Free service; call costs depend on your phone plan. Note: The page is in Korean and does not state call costs or which languages are supported.
What It Does
Call 109, the Ministry of Health and Welfare's suicide prevention counselling line, at any hour if you are thinking about suicide. The mental-health crisis counselling line 1577-0199 is also listed. The foundation also runs 마들랜 (Madeullaen), an online space for real-time chat with suicide-prevention counsellors.
Who It Helps
Anyone in South Korea having thoughts of suicide or in a mental-health crisis.
Free service; call costs depend on your phone plan. Note: The page is in Korean and does not state call costs or which languages are supported.
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Línea 024 — suicide-behaviour support line, free, confidential, 24 hours, 365 days a year (Spain)

https://www.sanidad.gob.es/linea024/home.htm
Call 024Chat online
Hours: 24 hours a day, 365 days a year
Free ('gratuito', as the Ministry states).
What It Does
Call 024 if you have suicidal thoughts or are worried about a family member or friend. 024 professionals listen and offer emotional support, encourage contact with health services and pass emergencies to 112. Online chat and sign-language video interpretation are available. It does not replace in-person care; in an imminent emergency call 112.
Who It Helps
People in Spain with suicidal thoughts or behaviour, and the families and friends of people at risk or bereaved by suicide.
Free ('gratuito', as the Ministry states).
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Sumithrayo — call 011 2696666, 011 2692909 or 011 2683555, 9am–8pm every day (Sri Lanka)

https://sumithrayo.org/the-organization/
Call 011 2696666Call 011 2692909Call 011 2683555
Hours: Every day (365 days a year), 9.00am–8.00pm
Free of charge (as the service states); call costs depend on your phone plan. Note: Not 24 hours (9am–8pm), and the page does not state which languages are used.
What It Does
Confidential emotional support from trained volunteers for people feeling distressed or in despair, including feelings that may lead to suicide. Sumithrayo listens and befriends; you can also visit or write to the centre at 60B Horton Place, Colombo 07. The service is non-religious, non-political and free of charge.
Who It Helps
Anyone in Sri Lanka feeling distressed, despairing or suicidal. The page does not state which languages are used.
Free of charge (as the service states); call costs depend on your phone plan. Note: Not 24 hours (9am–8pm), and the page does not state which languages are used.
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Självmordslinjen — call 90101 or chat, open around the clock every day of the year (Sweden)

https://mind.se/hitta-hjalp/sjalvmordslinjen/
Call 90101Chat online
Hours: Open around the clock, 365 days a year (phone and chat)
Calls are free apart from your operator's connection fee (as Mind states). Note: Calls may carry your phone operator's connection fee; in acute suicide risk call 112.
What It Does
Call 90101 or chat anonymously with Mind's volunteers if you are having thoughts of suicide. Both phone and chat are open day and night, every day of the year.
Who It Helps
Anyone in Sweden with thoughts of suicide, and people close to someone who has such thoughts.
Calls are free apart from your operator's connection fee (as Mind states). Note: Calls may carry your phone operator's connection fee; in acute suicide risk call 112.
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Die Dargebotene Hand / La Main Tendue — call 143, round the clock; English line 0800 143 000, 6–11 pm (Switzerland)

https://www.143.ch/hilfesuchende/hilfesuchende-kontakt/
Call 143Call 0800 143 000 (English)
Hours: Phone 143: around the clock, 365 days a year; chat daily 10:00–22:00; email reply within 48 hours; English line 6–11 pm
Services are free; depending on your phone provider, charges may apply (as stated). Chat and email have no charge. Note: 143 and 0800 143 000 work only in Switzerland and Liechtenstein; English support is evenings only.
What It Does
Talk to someone by phone, chat or email, anonymously and in confidence, about anything weighing on you. Call 143 day or night in German, French or Italian; English support is on 0800 143 000 in the evenings. If you reach a region that does not speak your language, you can be transferred.
Who It Helps
Anyone in Switzerland or Liechtenstein in emotional difficulty or crisis.
Services are free; depending on your phone provider, charges may apply (as stated). Chat and email have no charge. Note: 143 and 0800 143 000 work only in Switzerland and Liechtenstein; English support is evenings only.
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1925 Peace of Mind Line (安心專線) — free 24-hour psychological counselling, call 1925 (Taiwan)

https://dep.mohw.gov.tw/DOMHAOH/cp-4906-54077-107.html
Call 1925
Hours: 24 hours
Free (toll-free, as the Ministry states). Note: The Ministry's page is in Chinese and does not state which languages are offered; in an emergency call 110 (police) or 119, as the Ministry's national helpline list gives them.
What It Does
The Ministry of Health and Welfare's national counselling line for anyone under psychological stress or emotional distress. Call 1925 any time of day for free psychological counselling. The Ministry's list of national helplines also gives Lifeline 1995 and Teacher Chang 1980.
Who It Helps
Anyone in Taiwan feeling psychological pressure or emotional distress.
Free (toll-free, as the Ministry states). Note: The Ministry's page is in Chinese and does not state which languages are offered; in an emergency call 110 (police) or 119, as the Ministry's national helpline list gives them.
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Department of Mental Health hotline 1323 — free mental-health counselling, 24 hours (Thailand)

https://dmh.go.th/
Call 1323Book a 1323 callback
Hours: 24 hours
Free (as the service states). Note: The Department's pages are in Thai and do not state which languages the hotline offers.
What It Does
The government's mental-health hotline gives free, confidential counselling to ease stress, worry, sadness and loss, with an emphasis on listening. Call 1323. The Department also runs an online system where you can register and book a time for a psychologist to call you back.
Who It Helps
Anyone in Thailand with stress, anxiety, low mood, grief or other mental-health worries; the callback service says it serves all ages.
Free (as the service states). Note: The Department's pages are in Thai and do not state which languages the hotline offers.
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Samaritans of Thailand — call 02-113-6789 (press 1; press 2 for English call-back), 12pm–10pm daily (Thailand)

https://www.samaritansthai.com/contactus/
Call 02-113-6789Call 098-815-9011 (Chiang Mai)
Hours: Bangkok centre (press 1): every day 12.00–22.00; English line (press 2): leave a message and they call you back, hours not stated; Chiang Mai centre: every day 19.00–22.00
Free service; call costs depend on your phone plan. Note: Not 24 hours (Bangkok 12pm–10pm, Chiang Mai 7pm–10pm); the English line is a leave-a-message call-back service with no stated hours.
What It Does
A befriending telephone service whose main aim is to prevent suicide. Volunteers from many walks of life take turns to listen to whatever you want to talk about. Call 02-113-6789 and press 1 for the Bangkok centre. For English, press 2 and leave a message in the call system; they will call you back. The Chiang Mai centre answers 098-815-9011 in the evenings.
Who It Helps
Anyone in Thailand who needs someone to listen.
Free service; call costs depend on your phone plan. Note: Not 24 hours (Bangkok 12pm–10pm, Chiang Mai 7pm–10pm); the English line is a leave-a-message call-back service with no stated hours.
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Línea de Prevención del Suicidio — call 0800 0767 or *0767, 24/7 (Uruguay)

https://www.gub.uy/ministerio-salud-publica/salud-mental
Call 0800 0767
Hours: 24 hours, every day
Free (the Ministry says the lines are 'Gratuitas'). Note: Spanish; the pages do not state other languages.
What It Does
A free, confidential suicide prevention line answered by professionals. Call 0800 0767 or *0767. The same Ministry page lists 0800 1920 for emotional support and *1020 for problem drug use.
Who It Helps
Anyone in Uruguay having thoughts of suicide, and people worried about someone else.
Free (the Ministry says the lines are 'Gratuitas'). Note: Spanish; the pages do not state other languages.
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3114 — national suicide prevention number, free, 24/7, across France

https://3114.fr/
Call 3114
Hours: 24 hours a day, 7 days a week
Free ('gratuitement', as the service states).
What It Does
If you are in distress or having suicidal thoughts, or want to help someone who is suffering, call 3114. A healthcare professional specifically trained in suicide prevention will listen and help. The service also supports people affected by a suicide.
Who It Helps
Anyone in France — people in suicidal crisis, worried family and friends, and people affected by a suicide.
Free ('gratuitement', as the service states).
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Mental-Health Support & Information Lines

Beyond Blue Support Service — call 1300 22 4636 or chat online with a counsellor, 24/7 (Australia)

https://www.beyondblue.org.au/get-support/talk-to-a-counsellor
Call 1300 22 4636WebchatEmail support
Hours: 24/7 (phone and webchat)
Free, confidential counselling ('local call costs apply' for phone calls, as the service states); webchat is free.
What It Does
A counsellor answers your call or chat, listens, points you in the right direction and can support you to take the next steps. Call 1300 22 4636, use webchat, or email (a counsellor replies within 24 hours). If you're at risk of harming yourself right now, call 000 for an ambulance.
Who It Helps
Everyone in Australia — 'No matter who you are, or how you're feeling'.
Free, confidential counselling ('local call costs apply' for phone calls, as the service states); webchat is free.
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SANE Support Services — call 1800 187 263 or webchat, weekdays, for people with complex mental health needs (Australia)

https://www.sane.org/get-support/sane-support-services
Call 1800 187 263Webchat (via SANE site)
Hours: Monday to Friday, 10am–8pm (Melbourne/Sydney time), excluding public holidays (phone and webchat)
Free (government-funded). SANE says the 1800 number is generally free from mobiles, though some smaller or older plans may charge. Note: Not a crisis service ('not designed for acute mental health crises'); weekdays only; callers must be identifiable by phone number and calls are recorded.
What It Does
The support line helps you navigate SANE's free psychosocial, recovery-focused services and find mental health information and resources. It does not provide counselling, assessment, diagnosis or prescriptions. Callers must be identifiable by phone number and calls are recorded. Since 10 August 2026, calls to Griefline's number also connect here.
Who It Helps
Adults (18+) with complex mental health needs, and their family, friends and carers; also people with intellectual disability, autism or acquired brain injury seeking mental health support. No referral or diagnosis needed.
Free (government-funded). SANE says the 1800 number is generally free from mobiles, though some smaller or older plans may charge. Note: Not a crisis service ('not designed for acute mental health crises'); weekdays only; callers must be identifiable by phone number and calls are recorded.
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Medicare Mental Health phone service — call 1800 595 212 to find local mental health services, weekdays (Australia)

https://www.medicarementalhealth.gov.au/phone-service
Call 1800 595 212
Hours: 8:30am to 5:00pm weekdays (excl. public holidays); time zone not stated on the page
Free ('The phone service is free'). Note: Not a crisis or emergency service and open weekday business hours only; for urgent help call Lifeline 13 11 14 or 000.
What It Does
A trained professional and a peer worker work with you to understand your situation and needs, then connect you to local services, such as your nearest Medicare Mental Health Centre or another trusted mental health provider. The line can also book an appointment at a Medicare Mental Health Centre (or a Head to Health Clinic in Victoria).
Who It Helps
Anyone in Australia seeking mental health support or guidance, including family members and carers.
Free ('The phone service is free'). Note: Not a crisis or emergency service and open weekday business hours only; for urgent help call Lifeline 13 11 14 or 000.
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MensLine Australia — call 1300 78 99 78 or chat online with a professional counsellor, 24/7 (Australia)

https://mensline.org.au/phone-and-online-counselling/
Call 1300 78 99 78Online & video counselling
Hours: 24/7 (phone and online chat); video counselling by appointment
Free ('The service is free').
What It Does
Free professional counselling for men by phone, online chat (sessions up to 30 minutes) or booked video. Calls are answered by qualified professional counsellors, social workers, mental health nurses or psychologists. Call 1300 78 99 78. If it is an emergency, call 000 immediately.
Who It Helps
Men in Australia aged 15 and over with concerns including mental health, relationships, anger, family violence, stress and suicidal thoughts; video counselling is for ages 18 and over.
Free ('The service is free').
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1300 MH CALL (1300 642 255) — Queensland's mental health access line, 24/7 (Queensland, Australia)

https://www.qld.gov.au/health/mental-health-and-wellbeing/how-to-get-help/1300-mh-call
Call 1300 MH CALL (1300 642 255)
Hours: 24 hours a day, 7 days a week
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Queensland only; the page does not state call costs.
What It Does
The main entry point to Queensland's public mental health services. Clinicians triage your call and give support, information and advice — including in a mental health emergency or crisis — and can refer you to acute care teams. Calls go to your nearest Queensland public mental health service. In an emergency always dial 000.
Who It Helps
Queenslanders who think they may need mental health support, especially if they have not used a mental health service before. Interstate callers are directed to their local provider or healthdirect (1800 022 222).
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Queensland only; the page does not state call costs.
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NSW Mental Health Line — call 1800 011 511 for mental health advice, assessment and referral, 24/7 (NSW, Australia)

https://www.health.nsw.gov.au/mentalhealth/Pages/Mental-Health-Line.aspx
Call 1800 011 511
Hours: 24/7
Free ('It is a free service'). Note: NSW statewide service, provided in English only (use TIS National on 131 450 for an interpreter).
What It Does
Trained mental health professionals give advice, do a brief assessment and recommend the right care, including referral to NSW Health mental health services. You can call about yourself or someone else. The line is in English; for an interpreter call TIS on 131 450 and ask them to ring 1800 011 511. If someone is at immediate risk of harm, call 000.
Who It Helps
Anyone in NSW, of any age, worried about their own or someone else's mental health; health professionals, NGO workers and first responders can also call.
Free ('It is a free service'). Note: NSW statewide service, provided in English only (use TIS National on 131 450 for an interpreter).
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Mental Health Triage Service — call 13 14 65 in a mental health crisis, 24/7 (South Australia)

https://www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/SA+Health+Internet/Services/Where+to+get+care/healthcare+options/Mental+health+support
Call 13 14 65
Hours: 24 hours a day, 7 days a week
Free (as SA Health states). Note: South Australia only.
What It Does
A trained mental health professional provides immediate advice and support and connects you with immediate and ongoing care. Call 13 14 65 if you're experiencing a mental health crisis or need urgent support. In a life-threatening emergency, call 000 or go to your nearest emergency department.
Who It Helps
People in South Australia experiencing a mental health crisis or needing urgent support.
Free (as SA Health states). Note: South Australia only.
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Mental Health Emergency Response Line — call 1300 555 788 (Perth metro) or 1800 676 822 (Peel), 24/7 (Western Australia)

https://www.mhc.wa.gov.au/getting-help/helplines/mental-health-emergency-response-line
Perth metro: 1300 555 788Peel: 1800 676 822Rurallink (country): 1800 552 002
Hours: Metro line: 24 hours a day. Rurallink (regional and remote WA): 4.30pm to 8.30am weeknights, and 24 hours at weekends and public holidays
Free service; Healthy WA lists the 1300 metro number as a local call and the 1800 Peel and Rurallink numbers as free from a landline only. Note: WA only; Rurallink runs only outside weekday business hours; 1800 numbers are free from landlines only.
What It Does
Trained mental health clinicians provide assessment, crisis support, crisis planning and brief intervention, help navigating the mental health system, and information and advice. Rurallink offers an equivalent service for country WA overnight and on weekends. The line is not an emergency service — in an emergency call 000.
Who It Helps
People in WA in a mental health crisis who feel they need urgent help, families and carers, members of the public who witness a crisis, health professionals and community welfare providers.
Free service; Healthy WA lists the 1300 metro number as a local call and the 1800 Peel and Rurallink numbers as free from a landline only. Note: WA only; Rurallink runs only outside weekday business hours; 1800 numbers are free from landlines only.
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Access Mental Health — call 1800 332 388 for mental health support, 24/7 (Tasmania, Australia)

https://www.health.tas.gov.au/contact-us
Call 1800 332 388
Hours: 24 hours a day, 7 days a week
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Tasmania only; the Department's page gives few details about what the line offers or call costs.
What It Does
Tasmania's Department of Health line for anyone seeking mental health support, delivered in partnership with Lifeline Tasmania. Call 1800 332 388 at any time; the same number is listed for Tasmania's public Mental Health Services. In an emergency, always dial 000 or go to your nearest hospital emergency department.
Who It Helps
People in Tasmania seeking mental health support.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Tasmania only; the Department's page gives few details about what the line offers or call costs.
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Access Mental Health — call 1800 629 354 for mental health advice and referral, 24/7 (ACT, Australia)

https://www.canberrahealthservices.act.gov.au/services-and-clinics/services/access-mental-health
Call 1800 629 354
Hours: 24 hours a day, 7 days a week
Free call. Note: ACT only; phone-only line.
What It Does
The Access Mental Health team gives information and advice, suggests next steps and refers you on — for example to the Home Assessment and Acute Response Team, Access Comprehensive, other Canberra Health Services mental health services or a GP. If they are worried about your immediate safety, they will contact police or ambulance. In a life-threatening emergency dial 000.
Who It Helps
People of any age in the ACT concerned about their mental health; carers, family, friends, GPs, health professionals and members of the public can also call for advice or to refer someone.
Free call. Note: ACT only; phone-only line.
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Northern Territory mental health line — call 1800 682 288 (NT, Australia)

https://nt.gov.au/wellbeing/mental-health/24-hour-mental-health-hotlines
Call 1800 682 288
Hours: Listed on the NT Government's '24 hour mental health hotlines' page; no other hours detail is given
Free service; call costs depend on your phone plan (the page does not state call costs). Note: NT only; NT Government pages list the number but give no details of hours, staffing or what the line provides.
What It Does
NT Government pages list this as the 'Northern Territory mental health line'; its suicide-prevention page says 'For help over the phone now call the NT mental health crisis line on 1800 682 288'. NT pages give no further detail about the service. In an emergency where there is a risk to life or personal safety, call 000.
Who It Helps
People in the Northern Territory who need mental health help.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: NT only; NT Government pages list the number but give no details of hours, staffing or what the line provides.
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Depression Helpline — call 0800 111 757 or text 4202 to talk with a trained counsellor, 24/7 (New Zealand)

https://www.depression.org.nz/get-help
Call 0800 111 757Text 4202
Hours: 24/7 ('Call the helpline to talk to a trained counsellor 24/7')
Free ('FREE CALL NOW', 'FREE TEXT NOW'; 'we have options available free, 24/7').
What It Does
Trained counsellors offer free support by phone, text or the website's email form, day or night. Call 0800 111 757 or text 4202. If it is an emergency, call 111 or go to your closest emergency department.
Who It Helps
Anyone in New Zealand struggling with depression or anxiety who needs to reach out. The site says this support is only available within Aotearoa New Zealand.
Free ('FREE CALL NOW', 'FREE TEXT NOW'; 'we have options available free, 24/7').
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Rural Support Trust — call 0800 787 254 (8am–6pm) for free, confidential support for rural people (New Zealand)

https://www.rural-support.org.nz/
Call 0800 787 254
Hours: 8am – 6pm (days not stated on the page)
Free ('a free, always confidential chat'; 'Call our freephone number'). Note: Phone line staffed 8am–6pm only (days not stated); it routes you to a local trust. For urgent help after hours use 1737, or 111 in an emergency.
What It Does
Your call is directed to your local Rural Support Trust, where rural people who know the pressures of rural life offer a free, confidential chat and help with stress and wellbeing, financial pressure, employment issues and adverse events such as weather events, including linking you to agencies like Civil Defence.
Who It Helps
Farmers, growers and other rural New Zealanders — and anyone worried about someone rural who is doing it tough.
Free ('a free, always confidential chat'; 'Call our freephone number'). Note: Phone line staffed 8am–6pm only (days not stated); it routes you to a local trust. For urgent help after hours use 1737, or 111 in an emergency.
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Asian Helpline (Asian Family Services) — call 0800 862 342 or text 832, weekdays, 8 languages (New Zealand)

https://www.asianfamilyservices.nz/services
Call 0800 862 342Text 832
Hours: Phone Monday to Friday 9am–8pm; text Monday to Friday 9am–5pm
Free. The service describes the helpline as 'nationwide free and confidential'. Note: Not a crisis helpline (as it states) and weekday hours only; some other Asian Family Services counselling is fee-paying.
What It Does
Counsellors and operators give confidential emotional support, information on gambling harm, depression and anxiety, and help finding your way around New Zealand's health and social systems, in English, Mandarin, Cantonese, Korean, Vietnamese, Japanese, Thai and Hindi. Call 0800 862 342 or text 832.
Who It Helps
Asian people living anywhere in New Zealand, and their families, who would like support in their own language.
Free. The service describes the helpline as 'nationwide free and confidential'. Note: Not a crisis helpline (as it states) and weekday hours only; some other Asian Family Services counselling is fee-paying.
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Breathing Space — call 0800 83 85 87 or webchat, weekday evenings and weekends (Scotland)

https://www.breathingspace.scot/
Call 0800 83 85 87Webchat
Hours: Monday to Thursday 6pm to 2am; Friday 6pm until Monday 6am (phone and webchat)
Free ('A free, confidential phone and web based service'). Note: For people not in immediate crisis (NHS 24) – in a crisis phone 111 (Mental Health Hub) or 999. Evenings and weekends only; Scotland only.
What It Does
A free, confidential phone and webchat service. Advisors listen and give information and advice if you are feeling low, stressed, anxious or depressed, at times when family, friends or GPs may be unavailable, and can tell you about helpful resources in your area.
Who It Helps
Anyone in Scotland over the age of 16.
Free ('A free, confidential phone and web based service'). Note: For people not in immediate crisis (NHS 24) – in a crisis phone 111 (Mental Health Hub) or 999. Evenings and weekends only; Scotland only.
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Mind Infoline 0300 123 3393 and Support line 0300 102 1234 — mental health information and support, weekdays (England and Wales)

https://www.mind.org.uk/information-support/helplines/
Infoline 0300 123 3393Support line 0300 102 1234
Hours: 9am to 6pm, Monday to Friday (except bank holidays)
Calls from UK landlines are charged at local rates; charges from mobiles vary (as Mind states). Note: Not a crisis service (as Mind states); weekdays only; England and Wales; calls may cost.
What It Does
The Infoline gives information on mental-health problems, treatment options, advocacy and finding local help. The Support line offers a confidential space to talk about your mental health, emotional support and help working out next steps. Ask for Language Line for an interpreter; Relay UK users dial 18001 first.
Who It Helps
People in England and Wales (Mind's helplines operate there; Mind points people in Scotland to SAMH).
Calls from UK landlines are charged at local rates; charges from mobiles vary (as Mind states). Note: Not a crisis service (as Mind states); weekdays only; England and Wales; calls may cost.
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Rethink Mental Illness Advice Service — freephone 0808 801 0525, weekdays (England)

https://www.rethink.org/advice-and-information/about-our-advice-service/contacting-the-advice-service/
Call 0808 801 0525Webchat
Hours: Normally 9.30am to 4pm, Monday to Friday, excluding bank holidays; webchat hours subject to change
Free ('Freephone 0808 801 0525'; 'Our service is free'). Note: Advice and information only – not a crisis or emotional-support line; England only; weekday daytime hours.
What It Does
Advisors – real people, not chatbots – give practical advice and information on mental illness, diagnosis and treatment, mental health law and carers' rights, by phone, webchat and letter. They do not provide emotional support, counselling, crisis support or form filling.
Who It Helps
Adults 18+ in England with a diagnosis or symptoms of mental illness, and their carers, loved ones and professionals.
Free ('Freephone 0808 801 0525'; 'Our service is free'). Note: Advice and information only – not a crisis or emotional-support line; England only; weekday daytime hours.
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SANEline — call 0300 304 7000, 4pm–10pm every day, out-of-hours mental health support (UK)

https://www.sane.org.uk/how-we-help/emotional-support/saneline-services
Call 0300 304 7000Call Back service 0300 124 7900
Hours: 4pm to 10pm, 365 days a year
SANE does not charge, but your phone provider may (0300 number, charged like a call to an 01/02 number). Note: Evenings only (4pm–10pm); lines can be busy; calls may cost under your phone plan.
What It Does
Trained helpline volunteers offer specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers – particularly at a moment of crisis. For ongoing support, leave a voicemail on 0300 124 7900 with your first name and number and SANE will call back within a few days (the Call Back service is not a crisis line).
Who It Helps
Anyone aged 16 or over in Great Britain and Northern Ireland affected by mental illness, including carers.
SANE does not charge, but your phone provider may (0300 number, charged like a call to an 01/02 number). Note: Evenings only (4pm–10pm); lines can be busy; calls may cost under your phone plan.
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310 Mental Health Support — call 310-6789 (no area code), 24/7 (British Columbia, Canada)

https://www.crisiscentre.bc.ca/get-support/crisis-lines/
Call 310-6789 (no area code)
Hours: 24 hours, 7 days (crisis responders 'available around the clock, every day of the year')
Free service; call costs depend on your phone plan. Note: B.C. only; for thoughts of suicide, call or text 9-8-8.
What It Does
Call 310-6789 from anywhere in B.C. — no area code needed — for emotional support, information and resources about mental health, or if you are experiencing a mental health crisis. Crisis responders listen without judgement. For thoughts of suicide, the same pages say to call or text 9-8-8.
Who It Helps
Anyone in British Columbia.
Free service; call costs depend on your phone plan. Note: B.C. only; for thoughts of suicide, call or text 9-8-8.
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Text About It (50808) — text HELLO to 50808 or message on WhatsApp, free and anonymous, 24/7 (Ireland)

https://www.textaboutit.ie/
Text HELLO to 50808Message on WhatsAppText HELLO to 086 1800 280
Hours: 24/7
Free on all major Irish networks and on WhatsApp; standard SMS rates may apply to 086 1800 280. Note: It says it is not a crisis intervention or clinical treatment service; in an emergency call 112 or 999.
What It Does
A trained volunteer, supervised by trained professionals, texts with you about anything on your mind, such as anxiety, stress, loneliness, self-harm or suicidal thoughts, until you feel calmer. You talk to a person, not a chatbot. If someone is at imminent risk, the team will contact emergency services. Text HELLO to 50808 (the home page also says 'Text TALK').
Who It Helps
Anyone who wants to talk something through by text. Customers of 48, An Post and Clear Mobile should use WhatsApp or text HELLO to 086 1800 280.
Free on all major Irish networks and on WhatsApp; standard SMS rates may apply to 086 1800 280. Note: It says it is not a crisis intervention or clinical treatment service; in an emergency call 112 or 999.
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HSE Your Mental Health information line — freephone 1800 111 888, any time (Ireland)

https://www2.hse.ie/mental-health/services-support/your-mental-health-information-line/
Call 1800 111 888
Hours: Any time (the HSE says it is 'a phone service you can call any time'; the page summary says 24/7)
Free. The HSE lists it as Freephone 1800 111 888. Note: Information and signposting only, not a counselling service; in a crisis call Pieta (1800 247 247) or 112/999.
What It Does
A member of the HSE team tells you what mental health supports and services are available to you and how to access HSE services and services the HSE funds. It is an information line, not a counselling service. Freephone 1800 111 888.
Who It Helps
Anyone in Ireland looking for mental health services or supports, for themselves or for someone else.
Free. The HSE lists it as Freephone 1800 111 888. Note: Information and signposting only, not a counselling service; in a crisis call Pieta (1800 247 247) or 112/999.
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Aware Support Line — freephone 1800 80 48 48 for depression, bipolar disorder and anxiety (Ireland)

https://www.aware.ie/support/support-line/
Call 1800 80 48 48
Hours: 7 days a week, 10am to 10pm
Free. Aware says calls to the Support Line are free of charge; from outside Ireland use +353 1 676 6166, which is not a freephone number. Note: Adults 18+ only, 10am–10pm; volunteers are not counsellors or therapists. For crisis support, Pieta is 24/7.
What It Does
Trained Aware volunteers offer a listening ear, support and information to people affected by anxiety, depression or bipolar disorder, whether for themselves or a loved one. The volunteers are not counsellors or therapists. Call 1800 80 48 48, 10am to 10pm, every day.
Who It Helps
Anyone aged 18 or over seeking support and information. Under-18s are directed to Childline on 1800 66 66 66.
Free. Aware says calls to the Support Line are free of charge; from outside Ireland use +353 1 676 6166, which is not a freephone number. Note: Adults 18+ only, 10am–10pm; volunteers are not counsellors or therapists. For crisis support, Pieta is 24/7.
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NAMI HelpLine — call 1-800-950-NAMI (6264) or text NAMI to 62640, Mon–Fri 10am–10pm ET (United States)

https://www.nami.org/nami-helpline/
Call 1-800-950-NAMI (6264)Text NAMI to 62640Email helpline@nami.org
Hours: Monday–Friday, 10:00 AM–10:00 PM ET; closed on federal holidays
Free ('a free, confidential nationwide service', as NAMI states). Note: Not a crisis line — NAMI says it is 'not a hot line, crisis line, or suicide prevention line'; in a crisis call or text 988. Weekday hours only.
What It Does
Trained HelpLine Specialists offer one-on-one emotional support, mental-health information and help finding resources for you, your family or friends, by phone, text, email or post. There are specialist services for family caregivers, for teens and young adults (answered by young people with lived experience) and in Spanish (Línea de Ayuda de NAMI).
Who It Helps
Anyone in the US affected by mental-health conditions — people living with them, family members, caregivers and friends.
Free ('a free, confidential nationwide service', as NAMI states). Note: Not a crisis line — NAMI says it is 'not a hot line, crisis line, or suicide prevention line'; in a crisis call or text 988. Weekday hours only.
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Physician Support Line — call 1-888-409-0141, free peer support for physicians and medical students (United States)

https://www.physiciansupportline.com/
Call 1-888-409-0141
Hours: Mon–Fri 8:00am–11:00pm ET (except federal holidays)
Free (as the service states). Note: Only for physicians and medical students; weekdays only. Outside these hours, in a crisis call or text 988.
What It Does
Volunteer psychiatrists offer free, confidential and anonymous peer support to US physicians and medical students about any personal or professional issue, not only crises. No appointment needed: call 1-888-409-0141.
Who It Helps
Physicians and medical students in the United States.
Free (as the service states). Note: Only for physicians and medical students; weekdays only. Outside these hours, in a crisis call or text 988.
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Kamatsiaqtut Nunavut Helpline — call 1-800-265-3333 or 867-979-3333, 24/7 (Nunavut, Canada)

https://nunavuthelpline.ca/helpline
Call 1-800-265-3333 (toll-free)Call 867-979-3333 (Iqaluit)
Hours: 24 hours a day, every day
Toll-free (the page says the help line is toll-free). Note: Answered by volunteers; the About page says Iqaluit volunteers take calls 6–11 pm and the Distress Centre of Ottawa answers at other times.
What It Does
Trained volunteers listen to anyone who needs to talk — about suicidal thoughts or emotional distress, loneliness, problems at home, work or school, or drugs and alcohol — anonymously and confidentially. They help you find your own answers in a safe, non-judging space. Call 1-800-265-3333 (toll-free) or 867-979-3333 in Iqaluit. Family and friends worried about someone can also call.
Who It Helps
Anyone in Nunavut and the North. All volunteers speak English and many speak Inuktitut and French.
Toll-free (the page says the help line is toll-free). Note: Answered by volunteers; the About page says Iqaluit volunteers take calls 6–11 pm and the Distress Centre of Ottawa answers at other times.
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Télé-Accueil — call 107, free and anonymous listening line, 24/7 (Belgium, French-speaking)

https://tele-accueil.be/
Call 107
Hours: 24 hours, 7 days
Free (as the service states). Note: A volunteer listening service supervised by professionals; not a clinical or emergency service.
What It Does
Trained volunteer listeners, supervised by professionals, take turns to answer day and night so anyone who is struggling has someone to talk to, anonymously and confidentially. Call 107 from anywhere in Belgium; the site also offers a chat.
Who It Helps
Anyone in Belgium who needs someone to talk to. The service's website is in French.
Free (as the service states). Note: A volunteer listening service supervised by professionals; not a clinical or emergency service.
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Línea 106 — call 106 free, 24 hours, 7 days, to be listened to and supported (Bogotá, Colombia)

https://www.saludcapital.gov.co/Paginas2/llamanos_Linea106.aspx
Call 106Email linea106@saludcapital.gov.co
Hours: 24 hours a day, 7 days a week (phone); email hours not stated
Free from any mobile, landline or Avantel phone (as the service states). Note: A Bogotá city service — the page does not say whether 106 connects from elsewhere in Colombia; a national line could not be confirmed. Spanish.
What It Does
A team of professionals from Bogotá's health department listens and gives psychological support and guidance on anything troubling you — including sadness, loneliness, relationships, bullying, sexual abuse, drugs and suicide. Dial 106 from any mobile, landline or Avantel phone, or email linea106@saludcapital.gov.co.
Who It Helps
Children, adolescents and adults of all ages in Bogotá, and carers; the line has separate pages for children, adolescents and carers.
Free from any mobile, landline or Avantel phone (as the service states). Note: A Bogotá city service — the page does not say whether 106 connects from elsewhere in Colombia; a national line could not be confirmed. Spanish.
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18111 Mental Health Support Hotline (Hong Kong Government) — call or WhatsApp 18111, 24 hours (Hong Kong)

https://www.shallwetalk.hk/en/get-help/mental-health-support-hotline-18111/
Call 18111
Hours: 24 hours a day, all year round (phone and WhatsApp)
Free service; call costs depend on your phone plan.
What It Does
Government-funded one-stop mental health support line. Dedicated staff answer the phone and WhatsApp 24 hours a day, give immediate support and counselling, and refer callers to the most suitable of about 20 partner organisations. You can also book a callback. Call 18111, or WhatsApp (852) 18111 (texts, photos, audio and video clips; no WhatsApp calls).
Who It Helps
Anyone in Hong Kong of any age or background with mental health needs, and carers. Support in 12 languages: Cantonese, Mandarin, English, Hindi, Nepali, Urdu, Punjabi, Bahasa Indonesia, Tagalog, Vietnamese, Bengali and Thai.
Free service; call costs depend on your phone plan.
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Hjálparsíminn 1717 (Red Cross helpline) — call 1717 or web chat, free and anonymous support, 24/7 (Iceland)

https://www.raudikrossinn.is/verkefni/innanlandsverkefni/heilbrigdi-og-velferd/hjalparsiminn-1717-og-netspjallid/
Call 1717
Hours: 24 hours, every day of the year (phone and web chat)
Free — you do not even need credit on your phone (as the service states). Note: Not a substitute for professional treatment. For safety reasons 1717 can no longer be called from a hidden number.
What It Does
Trained volunteers offer active listening, psychological support and information about services available in Iceland — no problem is too small or too big. Call 1717 or use the web chat on the same page. All conversations are anonymous and confidential.
Who It Helps
Anyone in Iceland who needs someone to talk to or information about where to get help.
Free — you do not even need credit on your phone (as the service states). Note: Not a substitute for professional treatment. For safety reasons 1717 can no longer be called from a hidden number.
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Yorisoi Hotline (よりそいホットライン) — call 0120-279-338, press 2 for foreign languages, 10am–10pm (Japan)

https://www.since2011.net/yorisoi/en/
Call 0120-279-338Call 0120-279-226 (Fukushima)Chat (secure form)
Hours: Foreign-language service every day 10am–10pm (languages vary by time); hours of the Japanese line are not stated
Free (toll-free number, as the page states). Note: Foreign-language help runs 10am–10pm and the languages available vary by time of day.
What It Does
A free helpline for any worry about daily life. After the recorded guidance, press 2 for help in English, Tagalog, Korean, Chinese, Spanish, Portuguese, Thai, Vietnamese, Nepali, Indonesian and other languages — about visas, nationality, family, work, discrimination, domestic violence, confinement or human trafficking. The Japanese menu also covers DV, LGBT concerns and people who feel like dying.
Who It Helps
Anyone in Japan, including foreign residents who need help in their own language. 0120-279-226 is the line for callers in Fukushima prefecture.
Free (toll-free number, as the page states). Note: Foreign-language help runs 10am–10pm and the languages available vary by time of day.
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Vilties Linija — call 116 123, free and anonymous emotional support for adults, 24/7 (Lithuania)

https://www.viltieslinija.lt/
Call 116 123Email laiskai@viltieslinija.lt
Hours: 24 hours, 7 days a week
Free from any network (as the service states). Note: The page does not state which languages are available.
What It Does
Professional counsellors and trained volunteers give anonymous emotional support to adults dealing with loneliness, anxiety, relationship problems, depression, addictions, health problems or crisis. Call 116 123 at any time, write to laiskai@viltieslinija.lt (answered within 3 working days) or use the live chat on the site.
Who It Helps
Adults living anywhere in Lithuania.
Free from any network (as the service states). Note: The page does not state which languages are available.
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SOS Détresse — call 45 45 45, free and anonymous listening line, daily 11am–11pm (Luxembourg)

https://454545.lu/notre-offre/telephone/
Call 45 45 45
Hours: Every day 11am–11pm; Fridays and Saturdays until 3am. English line Wed, Sat and Sun 11am–11pm. Chat Mon and Thu 5pm–9pm
Free support (as the service states); call costs depend on your phone plan. Note: Not 24/7; you may have to wait to be connected. In an acute emergency call 112.
What It Does
Trained volunteers listen without judgement to anyone going through a difficult time, anonymously and confidentially; calls are not recorded. Call 45 45 45 (+352 45 45 45 from abroad). Chat and email are also offered, but the service says to phone in a crisis.
Who It Helps
Anyone in Luxembourg who needs to talk. An English-language line runs three days a week.
Free support (as the service states); call costs depend on your phone plan. Note: Not 24/7; you may have to wait to be connected. In an acute emergency call 112.
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Macao Social Welfare Bureau (社會工作局) — 24-hour counselling line 2826 1126 and family violence line 2823 3030 (Macau)

https://www.ias.gov.mo/zh/swb-services/other-services/hotlines
Call 2826 1126 (counselling)Call 2823 3030 (family violence)Call 2852 5222 (Caritas Life Hotline)
Hours: 24 hours (all three lines, as listed)
Free service; call costs depend on your phone plan. Note: The page does not state which languages the lines use (the page is in Chinese).
What It Does
The Macao Government's welfare bureau runs two 24-hour lines. On the counselling line (2826 1126) social workers or counsellors give immediate emotional support, counselling or guidance to people in distress. On the family violence line (2823 3030) social workers help people who are, or may be, facing domestic violence. The bureau also lists Caritas Macau's 24-hour Life Hotline (2852 5222).
Who It Helps
Anyone in Macau in emotional distress, in despair, or affected by family violence, and their family members. The page (in Chinese) does not state which languages are used.
Free service; call costs depend on your phone plan. Note: The page does not state which languages the lines use (the page is in Chinese).
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Rozan Counseling Help Line — toll-free 0800-22-444, Mon–Fri 9:30am–5pm (Pakistan)

https://rozan.org/rozan-counseling-helpline/
Call 0800-22-444 (toll-free)Call 0304-111-1741Email helpline@rozan.org
Hours: Monday–Friday 9:30am–5:00pm (Ramadan: 9:30am–3:00pm)
Toll-free on 0800-22-444; the mobile number 0304-111-1741 is charged at regular rates (as the page states). Note: Weekday office hours only.
What It Does
Confidential, non-judgemental telephone and email counselling about emotional health, sexual and reproductive health, violence against women and girls, and child sexual abuse. Counsellors can refer callers to a trained network of lawyers, psychiatrists, psychologists and doctors in cities including Islamabad, Rawalpindi, Lahore, Karachi and Peshawar.
Who It Helps
Young people, women and children in Pakistan, and since 2010 people of any age and gender.
Toll-free on 0800-22-444; the mobile number 0304-111-1741 is charged at regular rates (as the page states). Note: Weekday office hours only.
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Línea 113 Salud — call 113 free and choose option 5 for mental health and psychology, 24 hours (Peru)

https://www.gob.pe/555-linea-113-salud-recibir-orientacion-e-informacion-en-salud
Call 113, then option 5WhatsApp 955557000Email infosalud@minsa.gob.pe
Hours: 24 hours (phone line); WhatsApp, Telegram and email hours not stated
Free from any landline or mobile nationwide (as the service states). Note: A health guidance line, not an emergency service — MINSA lists SAMU 106 for medical emergencies; the menu and page are in Spanish.
What It Does
The Ministry of Health's national health line. Dial 113 from any landline or mobile and choose option 5 (Salud mental y psicología) for mental-health support from its team, which includes psychologists. Other options cover medical advice, SIS health insurance and more. You can also message 955557000 or 952842623 on WhatsApp or Telegram, or email infosalud@minsa.gob.pe.
Who It Helps
Anyone in Peru — the page says the service is for everyone and asks people to use the line responsibly so those who most need it can get through.
Free from any landline or mobile nationwide (as the service states). Note: A health guidance line, not an emergency service — MINSA lists SAMU 106 for medical emergencies; the menu and page are in Spanish.
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National Mental Health Helpline (Hamad Medical Corporation) — call 16000, free, Sun–Thu 8am–6pm (Qatar)

https://www.hamad.qa/EN/Hospitals-and-services/HMC-Mental-Health-Service/Pages/Home1.aspx
Call 16000
Hours: Sunday–Thursday, 8am–6pm
Free (as the page states). Note: Office hours only (Sunday–Thursday 8am–6pm); not a 24-hour crisis line.
What It Does
Qatar's primary access point for psychological support, treatment and care. Calling 16000 gives free, confidential phone consultations with HMC's Mental Health Service, which runs specialist clinics, outpatient services and community mental health care across Qatar.
Who It Helps
People in Qatar who need mental health support. The page does not state which languages are used.
Free (as the page states). Note: Office hours only (Sunday–Thursday 8am–6pm); not a 24-hour crisis line.
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National Mental Health Helpline 1926 (National Institute of Mental Health) — call 1926 (Sri Lanka)

https://nimh.health.gov.lk/
Call 1926
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: The NIMH page gives only the number — it does not state hours, languages or what the line offers.
What It Does
Sri Lanka's National Institute of Mental Health lists 1926 as the National Mental Health Helpline. NIMH is the government mental health institute at Mulleriyawa; its page also lists a separate Dementia Hotline (+94113140844).
Who It Helps
People in Sri Lanka looking for mental health help. The page does not describe the service or its languages.
Free service; call costs depend on your phone plan. Note: The NIMH page gives only the number — it does not state hours, languages or what the line offers.
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Teacher Chang Foundation (張老師) — call 1980 for telephone counselling (Taiwan)

https://www.1980.org.tw/
Call 1980Email 1980@1980.org.tw
Hours: Mon–Sat 9:00–12:00, 14:00–17:00, 18:00–21:30; Sun 9:00–12:00, 14:00–17:00 (local times may vary with staffing)
Free service; call costs depend on your phone plan. Note: Not a 24-hour crisis line — set daytime and evening hours only, which may vary by area.
What It Does
Telephone counselling on the short number 1980. Counsellors help callers deal with emotions and everyday adjustment problems and can respond to immediate issues. Email counselling is also offered. The page says free face-to-face counselling is currently paused.
Who It Helps
Anyone in Taiwan who wants to talk through emotional or life difficulties. The page is in Chinese and does not state other languages.
Free service; call costs depend on your phone plan. Note: Not a 24-hour crisis line — set daytime and evening hours only, which may vary by area.
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Línea de apoyo emocional — call 0800 1920, free emotional support line, 24/7 (Uruguay)

https://www.asse.com.uy/home
Call 0800 1920
Hours: 24 hours, every day
Free (the page says 'Gratuita'). Note: Spanish; the pages do not state other languages.
What It Does
A free, confidential emotional support line answered by professionals, for when you need to talk. Call 0800 1920. For thoughts of suicide, the suicide prevention line is 0800 0767; for drug use, *1020.
Who It Helps
Anyone in Uruguay who is struggling emotionally and wants to talk to a professional.
Free (the page says 'Gratuita'). Note: Spanish; the pages do not state other languages.
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Domestic & Family Violence, Sexual Assault & Abuse

1800RESPECT — call 1800 737 732 or text 0458 737 732, 24/7 domestic, family and sexual violence support (Australia)

https://1800respect.org.au/contact-us
Call 1800 737 732Text 0458 737 732Chat online
Hours: 24 hours a day, 7 days a week (phone, text and online chat)
Free to call from a landline, payphone and most mobile phones; some mobile companies charge, so check with your provider. 1800RESPECT is free, but your network may charge for text messages. Note: Works only from within Australia; texting is in English only, and texts and chats are recorded. Call 000 if you are in immediate danger.
What It Does
A counsellor listens and supports you, helps you work out what you can do, and helps you find the right services or support. Call 1800 737 732, text 0458 737 732 or chat online. Interpreter: TIS 13 14 50. National Relay Service: 1800 555 677. If you are in danger now, call 000.
Who It Helps
Anyone in Australia experiencing, or at risk of, domestic, family or sexual violence, and people supporting someone they know. The phone, text and chat services only work from within Australia.
Free to call from a landline, payphone and most mobile phones; some mobile companies charge, so check with your provider. 1800RESPECT is free, but your network may charge for text messages. Note: Works only from within Australia; texting is in English only, and texts and chats are recorded. Call 000 if you are in immediate danger.
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DVConnect Womensline — call 1800 811 811, 24/7 domestic and family violence helpline (Queensland, Australia)

https://www.dvconnect.org/womensline/
Call 1800 811 811
Hours: 24 hours, 7 days
Free (DVConnect describes Womensline as a free helpline). Note: Queensland only. DVConnect webchat was shown as currently unavailable when checked.
What It Does
Womensline can provide information and referrals, safety planning, specialist crisis counselling, emergency transport, crisis accommodation and more. Call 1800 811 811 at any time. If you are in danger, call 000.
Who It Helps
People in Queensland experiencing domestic and family violence. Non-binary or gender-fluid people can call whichever DVConnect line they feel most comfortable with; men can also call DVConnect Mensline on 1800 600 636.
Free (DVConnect describes Womensline as a free helpline). Note: Queensland only. DVConnect webchat was shown as currently unavailable when checked.
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DVConnect Mensline — call 1800 600 636, 9am–midnight 7 days, for men affected by family violence (Queensland, Australia)

https://www.dvconnect.org/mensline/
Call 1800 600 636
Hours: 9am – midnight, 7 days
Free (as DVConnect states). Note: Queensland only, and not 24 hours (9am to midnight).
What It Does
A free, confidential helpline that can help men find safety or change abusive behaviours, including safety planning for men experiencing abuse and referrals to specialist behaviour change programs. Call 1800 600 636. If you are in danger, call 000.
Who It Helps
Men in Queensland who are using, or experiencing, abuse in intimate partner, ex-partner or family relationships. Non-binary or gender-fluid people can call the DVConnect line they feel most comfortable with.
Free (as DVConnect states). Note: Queensland only, and not 24 hours (9am to midnight).
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Safe Steps Family Violence Response Centre — call 1800 015 188, 24/7 family violence crisis line (Victoria, Australia)

https://safesteps.org.au/contact/
Call 1800 015 188Live chatEmail a support worker
Hours: 24/7, every day of the year including public holidays (phone); emails answered as soon as possible; live chat hours not stated
Free (Safe Steps states it is a free service for all people experiencing family and domestic violence). Note: Victoria only; email is not for emergencies.
What It Does
Victoria's 24/7 family and domestic violence crisis response phone line. Call 1800 015 188, use live chat, or email safesteps@safesteps.org.au and a support worker will reply as soon as possible. You do not need a referral. If you, a child or a family member are threatened or afraid, call 000.
Who It Helps
All people in Victoria experiencing family and domestic violence.
Free (Safe Steps states it is a free service for all people experiencing family and domestic violence). Note: Victoria only; email is not for emergencies.
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NSW Domestic Violence Line — call 1800 65 64 63, 24/7 counselling and referral for women (New South Wales, Australia)

https://dcj.nsw.gov.au/children-and-families/family-domestic-and-sexual-violence/domestic--family-and-sexual-violence-support-contacts/nsw-domestic-violence-line.html
Call 1800 65 64 63
Hours: Available 24/7 — any time, day or night
Free call (as the NSW Government states). Note: For women in New South Wales; men are directed to other services.
What It Does
A trained female caseworker listens without blame and can help with counselling and referrals, a safety plan, emergency accommodation and transport for you and your children, AVOs, and dealing with police, courts and lawyers. Call 1800 65 64 63; interpreters available; hearing impaired: NRS 133 677. In danger, call 000.
Who It Helps
Women in NSW experiencing domestic and family violence, including Aboriginal women, women from other cultures and women in rural and remote areas. The page points men to other services.
Free call (as the NSW Government states). Note: For women in New South Wales; men are directed to other services.
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Domestic Violence Crisis Line (Women's Safety Services SA) — call 1800 800 098, 24 hours (South Australia)

https://womenssafetyservices.com.au/contact/
Call 1800 800 098
Hours: 24 hours
Free call, 24 hours (as the SA Commissioner for Victims' Rights page states; the operator's page does not mention cost). Note: South Australia only; callers are asked to leave a message for a call-back rather than hold, and the service cannot attend emergencies.
What It Does
Phone counselling for domestic and family violence, safety strategies, help to reach safe accommodation for you and your children, and referrals to housing, police, legal, counselling and financial supports. Because of call volumes, you are asked to leave a message rather than stay on hold; a specialist counsellor returns your call at a safe time you nominate. In danger, call 000.
Who It Helps
People in South Australia experiencing domestic and family violence; Women's Safety Services SA supports women and their children.
Free call, 24 hours (as the SA Commissioner for Victims' Rights page states; the operator's page does not mention cost). Note: South Australia only; callers are asked to leave a message for a call-back rather than hold, and the service cannot attend emergencies.
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WA Women's and Men's Domestic Violence Helplines — call 1800 007 339 or 1800 000 599, 24/7 (Western Australia)

https://www.wa.gov.au/organisation/department-of-communities/family-and-domestic-violence-helplines-and-support-services
Women's line 1800 007 339Men's line 1800 000 599
Hours: 24 hours a day, seven days a week (both lines)
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Western Australia only; calls are answered by a Department of Communities child protection worker.
What It Does
Women's Domestic Violence Helpline (1800 007 339): support for Western Australians, including women with or without children, experiencing family and domestic violence, including referral to women's refuges. Men's Domestic Violence Helpline (1800 000 599): information and referral for men worried about their own violence and for male victims.
Who It Helps
People in Western Australia affected by family and domestic violence. If you need an interpreter, first call TIS on 13 14 50.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Western Australia only; calls are answered by a Department of Communities child protection worker.
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Safe at Home Family Violence Response and Referral Line — call 1800 633 937, 24/7 (Tasmania, Australia)

https://www.safeathome.tas.gov.au/services/police-emergency-services
Call 1800 633 937
Hours: Available 24 hours a day, 7 days a week
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Tasmania only; it is a police-operated referral line rather than a counselling line.
What It Does
An information and referral line for family violence. If your safety is at risk, the call is transferred to police radio dispatch for an immediate police response; if not, you are actively transferred to a counselling or support service. Call 1800 633 937. In an emergency call 000.
Who It Helps
Anyone in Tasmania affected by family violence, including people calling about someone they know.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Tasmania only; it is a police-operated referral line rather than a counselling line.
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Domestic Violence Crisis Service (DVCS) — call 02 62 800 900, 24/7 crisis line (ACT, Australia)

https://www.dvcs.org.au/
Call 02 62 800 900Email crisis@dvcs.org.au
Hours: 24 hours a day, 365 days a year; if you can't get through, leave a message if it is safe and DVCS will call you back as soon as possible
Free (DVCS says it provides free and specialist support). Note: ACT region only; if the line is busy, leave a message (if safe) and DVCS calls back. In an emergency call 000.
What It Does
A domestic and family violence practitioner listens, assesses any risks and works with you on a safety plan, and can connect you with other ACT services or help you find a safe place to stay in an emergency. You do not need to give your name. Call 02 62 800 900; if you cannot call safely, email crisis@dvcs.org.au. In an emergency call 000.
Who It Helps
Anyone living in the ACT region affected by domestic and family violence — children, young people and adults.
Free (DVCS says it provides free and specialist support). Note: ACT region only; if the line is busy, leave a message (if safe) and DVCS calls back. In an emergency call 000.
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National Disability Abuse and Neglect Hotline — call 1800 880 052 to report abuse or neglect of a person with disability (Australia)

https://www.health.gov.au/topics/disability-and-carers/funding/help-and-support
Call 1800 880 052
Hours: Hours not stated on the current government page
Free (a free, independent and confidential service, as the department states). Note: Hours are not stated on the current government page (the hotline's own page now redirects); in immediate danger call 000.
What It Does
A free, independent and confidential service for reporting abuse and neglect of people with disability. The Hotline works with callers to find appropriate ways of dealing with reports of abuse or neglect through referral, information and support. Call 1800 880 052.
Who It Helps
Anyone in Australia who wants to report abuse or neglect of a person with disability — people with disability, family, friends, workers and services.
Free (a free, independent and confidential service, as the department states). Note: Hours are not stated on the current government page (the hotline's own page now redirects); in immediate danger call 000.
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1800 ELDERHelp elder abuse phone line — call 1800 353 374 to reach your state or territory service (Australia)

https://www.health.gov.au/contacts/elder-abuse-phone-line
Call 1800 353 374
Hours: Hours vary across states and territories (as the page states)
Free call (as the Department of Health, Disability and Ageing states). Note: Not a crisis service; opening hours depend on your state or territory.
What It Does
A free call number that automatically redirects you to the elder abuse phone service in your state or territory for information and advice on elder abuse. Elder abuse phone lines are not crisis support services, and hours and services vary across states and territories. In an emergency or life-threatening situation, call 000. Call 1800 353 374.
Who It Helps
Anyone in Australia seeking information and advice on elder abuse.
Free call (as the Department of Health, Disability and Ageing states). Note: Not a crisis service; opening hours depend on your state or territory.
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NSW Sexual Violence Helpline (Full Stop Australia) — call 1800 424 017 or webchat, 24/7 (New South Wales, Australia)

https://fullstop.org.au/get-help/nsw-sexual-violence-helpline
Call 1800 424 017
Hours: 24 hours a day, 7 days a week (phone and webchat)
Free ('A free confidential Helpline'). Note: New South Wales only; the site header also shows Full Stop's general number 1800 385 578, but the helpline's own number is 1800 424 017.
What It Does
Trauma-specialist counsellors give free, confidential counselling and practical support by phone or webchat: information on your rights and options (including reporting to police), safety planning, support while you wait for other services, and referrals to medical, legal and counselling services. Counsellors cannot give legal advice. Call 1800 424 017.
Who It Helps
Anyone of any age impacted by sexual violence in NSW — victim-survivors, supporters and professionals — regardless of visa status or cultural background.
Free ('A free confidential Helpline'). Note: New South Wales only; the site header also shows Full Stop's general number 1800 385 578, but the helpline's own number is 1800 424 017.
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Sexual Assault Helpline (DVConnect) — call 1800 010 120, 7.30am–11.30pm, 7 days (Queensland, Australia)

https://www.dvconnect.org/sexual-assault-helpline/
Call 1800 010 120
Hours: 7.30am – 11.30pm, 7 days a week
Free ('Queensland's dedicated free helpline'). Note: Queensland only; for people over 14 (parents, carers or professionals can call about a younger child); not 24/7 (7.30am–11.30pm); webchat showed 'Currently Unavailable' when checked.
What It Does
Specialist counsellors listen, believe you and help with counselling, information, general advice and referrals, including your options for medical care, forensic examination and reporting. Calling does not mean you have to report to police. Family and friends can call too. An interpreter can be arranged, or call TIS on 131 450. If you are in immediate danger or injured, call 000.
Who It Helps
People over 14 who have experienced sexual assault, any gender or sexuality, who are in Queensland (any visa status) or were assaulted there and now live interstate; also family and friends. For a child under 14, parents, carers or professionals can call.
Free ('Queensland's dedicated free helpline'). Note: Queensland only; for people over 14 (parents, carers or professionals can call about a younger child); not 24/7 (7.30am–11.30pm); webchat showed 'Currently Unavailable' when checked.
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Sexual Assault Crisis Line (SACL) — call 1800 806 292, 24/7 counselling support (Victoria, Australia)

https://www.sacl.com.au/
Call 1800 806 292After-hours crisis: 1800 577 011
Hours: 1800 806 292: '24/7 counselling support'. SACL itself runs 5pm–9am weekdays and 24 hours on weekends and public holidays; in business hours you are directed to your local CASA. 1800 577 011: 5pm–9am weekdays, 24 hours weekends and public holidays
'The 1800 number is a free-call from landlines, but not from a mobile'; from a mobile you can ask the worker to call you back. Note: Victoria only; SACL is an after-hours service (business-hours calls go to your local Centre Against Sexual Assault), and 1800 calls are not free from mobiles.
What It Does
Trained counsellor/advocates give confidential phone crisis counselling, information and referrals after past or recent sexual assault; you can stay anonymous. After a recent assault SACL coordinates the after-hours crisis care response, including help to get a forensic medical exam and advocacy with police and doctors. 1800 577 011 is for recent assaults, police and health professionals.
Who It Helps
Anyone in Victoria affected by sexual assault or abuse, recently or many years ago, of any gender, sexuality or background; also parents, partners, family, friends and professionals supporting someone.
'The 1800 number is a free-call from landlines, but not from a mobile'; from a mobile you can ask the worker to call you back. Note: Victoria only; SACL is an after-hours service (business-hours calls go to your local Centre Against Sexual Assault), and 1800 calls are not free from mobiles.
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Yarrow Place Rape and Sexual Assault Service — call 1800 817 421, 24/7 after a recent assault (South Australia)

https://www.wchn.sa.gov.au/our-network/yarrow-place
Call 1800 817 421Email (business hours)
Hours: 24/7 for urgent enquiries after a recent sexual assault (up to 10 days); non-urgent enquiries Monday–Friday, 9am–5pm
Free ('free, gender inclusive, confidential support'); 1800 817 421 is 'Toll-free in SA'. Note: South Australia only, for people aged 16+ at the time of the assault; the 24/7 line is for assaults within the last 10 days.
What It Does
South Australia's lead health agency for sexual assault. After a recent assault (up to 10 days), call any time for a 24-hour response: support from a social worker, medical care by a doctor or nurse, and collection of forensic evidence if you are considering legal action. Trauma counselling and advocacy are also offered. Appointments are needed before visiting. In an emergency, call 000.
Who It Helps
Anyone living in South Australia who was aged 16 or over at the time of the rape or sexual assault, of any gender, and their support people.
Free ('free, gender inclusive, confidential support'); 1800 817 421 is 'Toll-free in SA'. Note: South Australia only, for people aged 16+ at the time of the assault; the 24/7 line is for assaults within the last 10 days.
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Sexual Assault Resource Centre (SARC) — call 1800 199 888 or (08) 6458 1828, 24/7 after a recent assault (Western Australia)

https://www.kemh.health.wa.gov.au/Other-Services/SARC
Freecall 1800 199 888 (landlines)Call (08) 6458 1828
Hours: Crisis Line: 24 hours, 7 days for recent sexual assaults (last 2 weeks); crisis counselling 8.30am to 11pm, 7 days. Counselling appointment requests: 8.30am to 4.30pm on (08) 6458 1828
Free service; 1800 199 888 is 'freecall from landlines'. Note: Western Australia; in-person crisis care is for Perth and Peel residents, the 24-hour line is for assaults in the last two weeks, and it is for ages 13+.
What It Does
A free service in Perth. After a sexual assault in the last two weeks, call the 24-hour Crisis Line for crisis counselling and, for people in Perth and Peel, crisis medical care and forensic evidence collection by SARC doctors. SARC is not connected to the police and respects your decision about reporting. It also offers counselling for recent or past sexual assault or abuse (waitlist may apply).
Who It Helps
People of all sexualities and gender identities aged 13 and over. Crisis medical care is for people living in Perth and Peel; people in regional WA are advised to see a local doctor or hospital.
Free service; 1800 199 888 is 'freecall from landlines'. Note: Western Australia; in-person crisis care is for Perth and Peel residents, the 24-hour line is for assaults in the last two weeks, and it is for ages 13+.
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Sexual Assault Support Service (SASS) — call 1800 697 877, 24/7 crisis helpline (Tasmania, Australia)

https://www.sass.org.au/contact
Call 1800 697 877Non-urgent: 03 6231 0044
Hours: 24/7 helpline; outside business hours a messaging centre takes your details and a counsellor calls back within 15 minutes. Office: 9am to 5pm Monday to Friday
Free and confidential service (SASS); the page does not state call costs, so they depend on your phone plan. Note: Tasmania; after hours it is a call-back service through a messaging centre (counsellor rings back within 15 minutes).
What It Does
Confidential crisis support, guidance and a listening ear for anyone affected by sexual violence. Outside business hours a messaging centre asks for a name (first name only or anonymous is fine) and number, and a SASS counsellor calls you back within 15 minutes. If the violence happened in the past seven days, call 1800 697 877 for urgent support. In immediate danger, call 000.
Who It Helps
Adults, children and families in Tasmania affected by sexual violence, and the friends and family supporting them.
Free and confidential service (SASS); the page does not state call costs, so they depend on your phone plan. Note: Tasmania; after hours it is a call-back service through a messaging centre (counsellor rings back within 15 minutes).
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Canberra Rape Crisis Centre — call (02) 6247 2525, 7am–11pm every day (ACT, Australia)

https://crcc.org.au/our-services/crisis-support/
Call (02) 6247 2525Email crisis@crcc.org.au
Hours: 7am to 11pm, every day of the week, including weekends and public holidays
Free ('all crisis and clinical services are completely free of charge'); it is an ordinary Canberra (02) number, so call costs depend on your phone plan. Note: ACT and surrounds; not 24/7 (7am–11pm), and at busy times you may need to leave a message for a call-back.
What It Does
One call connects you to free, confidential support from professional counsellors who are experts in sexual violence. They support you in the moment, help you work out what to do next, and handle intake for CRCC counselling, SAMSSA (for male-identifying survivors), ISVA and police-reporting support. If busy, leave a name and number. Outside hours the page points to 1800RESPECT and Lifeline (13 11 14).
Who It Helps
Anyone impacted by sexual violence, recently or in the past — people of all genders; adults, young people and children — plus family, partners, friends, witnesses and professionals, in the ACT and surrounds.
Free ('all crisis and clinical services are completely free of charge'); it is an ordinary Canberra (02) number, so call costs depend on your phone plan. Note: ACT and surrounds; not 24/7 (7am–11pm), and at busy times you may need to leave a message for a call-back.
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Sexual Assault Referral Centres — Darwin 08 8922 6472 or Alice Springs 08 8955 4500, 24 hours (Northern Territory, Australia)

https://nt.gov.au/wellbeing/hospitals-health-services/sexual-assault-referral-centres
Darwin: 08 8922 6472Alice Springs: 08 8955 4500Katherine: 08 8973 8524Tennant Creek: 08 8962 4361
Hours: Darwin and Alice Springs: 24 hours a day for recent incidents of sexual assault. Katherine and Tennant Creek: hours not stated on the service's page
The page does not state cost; these are ordinary 08 numbers, so call costs depend on your phone plan. Note: Four regional centres, not one helpline: only Darwin and Alice Springs are stated as 24-hour and the page does not mention cost; 1800RESPECT covers the whole NT.
What It Does
NT Government centres offering counselling for adults and children sexually assaulted at any time in their life, support for non-offending parents, family and partners, and support through legal processes. Darwin and Alice Springs also give 24-hour medical help after a recent assault, including STI and pregnancy prevention, forensic evidence collection and drug screening where drink spiking is suspected.
Who It Helps
Adults and children in the Northern Territory affected by sexual assault, and their non-offending parents, family members and partners.
The page does not state cost; these are ordinary 08 numbers, so call costs depend on your phone plan. Note: Four regional centres, not one helpline: only Darwin and Alice Springs are stated as 24-hour and the page does not mention cost; 1800RESPECT covers the whole NT.
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Men's Referral Service (No to Violence) — call 1300 766 491 or chat online, 24/7 (Australia)

https://mrs.org.au/about/about-mrs/
Call 1300 766 491Chat with a counsellor
Hours: 24 hours, 7 days a week (phone and online chat)
Free and confidential (as the service states).
What It Does
A national counselling, information and referral service for men who have used abusive or controlling behaviour, or are at risk of using violence, and want to change. Counsellors listen with respect, offer short-term strategies and refer you to local services. You can stay anonymous. Call 1300 766 491 or chat online.
Who It Helps
Men using or at risk of using family violence; family members affected by a man's abusive behaviour; friends, colleagues and professionals supporting someone.
Free and confidential (as the service states).
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Blue Knot Helpline — call 1300 657 380 (press 1), counselling for adult survivors of childhood trauma, 9am–5pm daily (Australia)

https://blueknot.org.au/survivors/blue-knot-helpline/
Call 1300 657 380, press 1Email the Helpline
Hours: 9am–5pm AEST/AEDT, 7 days a week (including public holidays)
Free (Blue Knot says Helpline sessions are free of charge); calls to 1300 numbers may cost a little from some landlines or mobile plans, as its FAQ explains. Note: Not a crisis service (Blue Knot directs crisis calls to Lifeline 13 11 14 or 000); calls are recorded unless you opt out; no voicemail.
What It Does
Trauma-specialist counsellors give brief, single-session phone counselling (one session a week), information, support and referrals for adults living with complex trauma from abuse in childhood, and for people supporting them. Email and webchat give information and referral only. Press 2 instead for the Redress Support Service. Call 1300 657 380.
Who It Helps
Adults affected by complex trauma from abuse in childhood, and partners, family, friends and professionals supporting them.
Free (Blue Knot says Helpline sessions are free of charge); calls to 1300 numbers may cost a little from some landlines or mobile plans, as its FAQ explains. Note: Not a crisis service (Blue Knot directs crisis calls to Lifeline 13 11 14 or 000); calls are recorded unless you opt out; no voicemail.
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Bravehearts Information & Support Line — call 1800 272 831 about child sexual abuse, weekdays (Australia)

https://bravehearts.org.au/get-help/information-support-line/
Call 1800 272 831
Hours: 8:30am to 4:30pm, Monday to Friday AEST (hours may vary on public holidays)
Toll-free (the service describes it as a toll-free phone service). Note: Weekday business hours only; if a child is in immediate danger call 000; after hours the page lists Kids Helpline, Lifeline and 13YARN.
What It Does
Specially trained operators give advice and help about child sexual abuse, including what to do if your child or someone you know has disclosed abuse and how to report concerns to police or child protection, and give information about Bravehearts and other support services. Call 1800 272 831; NRS users can ask for this number.
Who It Helps
Anyone seeking advice or help about child sexual abuse, including parents and carers whose child has disclosed abuse.
Toll-free (the service describes it as a toll-free phone service). Note: Weekday business hours only; if a child is in immediate danger call 000; after hours the page lists Kids Helpline, Lifeline and 13YARN.
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Full Stop Australia — call 1800 FULL STOP (1800 385 578); Rainbow line 1800 497 212, 24/7 (Australia)

https://fullstop.org.au/get-help/our-services
Call 1800 FULL STOP (1800 385 578)Rainbow line (LGBTQ+): 1800 497 212Redress support: 1800 211 028
Hours: 24/7 (all three national lines)
Free and confidential (as the service states).
What It Does
Trauma-specialist counsellors give phone support, information and referral on the impacts of sexual, domestic or family violence, reporting and safety planning. The Rainbow Sexual, Domestic and Family Violence Helpline (1800 497 212) is for LGBTQ+ people; the National Sexual Abuse and Redress Support Service (1800 211 028) supports adults sexually abused in childhood who are involved in the National Redress Scheme.
Who It Helps
Anyone in Australia affected by sexual, domestic or family violence, and their supporters; the Rainbow line is for LGBTQ+ communities and people supporting them.
Free and confidential (as the service states).
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Women's Refuge Crisisline — call 0800 733 843 (0800 REFUGE), 24 hours (New Zealand)

https://womensrefuge.org.nz/
Call 0800 REFUGE (0800 733 843)
Hours: 24 hours ('24hr crisis-line')
Free ('our free Crisisline').
What It Does
The free Crisisline connects women experiencing family violence with Women's Refuge, whose 41 refuges around the country provide support, information and safe housing for women and children. Call 0800 REFUGE (0800 733 843). If your situation is urgent, you can also phone 111.
Who It Helps
Women, young people and children experiencing family violence or abuse anywhere in New Zealand.
Free ('our free Crisisline').
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Shine domestic abuse helpline — call 0508 744 633 or chat online, 24/7 (New Zealand)

https://2shine.org.nz/what-we-do/shine-helpline
Call 0508 744 633Chat online
Hours: 24 hours a day, seven days a week (phone and live webchat)
Free ('0508 744 633 (free from any phone in New Zealand)'; 'Our helpline is free').
What It Does
Trained professionals give free, confidential family violence support, information and referrals by phone or live webchat, any time; interpreters and NZ Relay are available. Call 0508 744 633 or chat online. If you're in danger, call 111 and ask for Police; if it's unsafe to speak, push 55 on a mobile.
Who It Helps
Anyone in New Zealand feeling controlled or abused by a partner, ex-partner or family member, anyone worried about someone else, and anyone concerned about their own harmful behaviour — of any gender, age or culture.
Free ('0508 744 633 (free from any phone in New Zealand)'; 'Our helpline is free').
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Safe to talk sexual harm helpline — call 0800 044 334 or text 4334, 24/7 (New Zealand)

https://www.safetotalk.nz/
Call 0800 044 334Text 4334Email support@safetotalk.nz
Hours: 24/7
Free ('24/7. Confidential. Free.'; 'phone us toll free').
What It Does
Trained specialists give free, confidential, non-judgemental support to anyone affected by sexual harm, by phone, text, webchat or email, day or night. They can also explain how free therapy may be available through ACC's Sensitive Claims Service. Call 0800 044 334 or text 4334. If this is an emergency, call 111.
Who It Helps
Anyone affected by sexual harm — survivors, people helping someone else, family, friends and whānau, and people worried about their own sexually harmful thoughts or behaviour.
Free ('24/7. Confidential. Free.'; 'phone us toll free').
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Are You OK family violence helpline — call 0800 456 450 or chat with a specialist, 24/7 (New Zealand)

https://www.areyouok.org.nz/
Call 0800 456 450
Hours: 24/7 (helpline and live chat)
Free ('Services are free and the helpline and chat are available 24/7').
What It Does
A family violence specialist talks with you about your next steps, or about whether what you or someone else is experiencing is family violence. Call 0800 456 450 or start a webchat on the website, which also has a finder for support services in your area.
Who It Helps
Anyone worried about safety in a relationship, people worried about someone they know, and people worried they are frightening or hurting others.
Free ('Services are free and the helpline and chat are available 24/7').
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Elder Abuse Response Service — call 0800 32 668 65 or text 5032, 24 hours (New Zealand)

https://www.officeforseniors.govt.nz/our-work/raising-awareness-of-elder-abuse/elder-abuse-response-service
Call 0800 32 668 65Text 5032Email support@elderabuse.nz
Hours: 24 hours a day
Free ('a free, confidential 24-hour helpline').
What It Does
A trained coordinator who works in your region answers and, with your consent, assesses your situation, works with you on safety and liaises with police, health providers, lawyers, banks and government agencies. Call 0800 32 668 65, text 5032 or email support@elderabuse.nz. In immediate danger, call 111 and ask for Police.
Who It Helps
Older people in New Zealand who are worried about how they are being treated, or who feel scared, frightened or at risk of abuse or neglect.
Free ('a free, confidential 24-hour helpline').
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Oranga Tamariki — worried about a child? Call 0508 326 459, free 24/7 (New Zealand)

https://www.ot.govt.nz/worried-about-a-child-tell-us/
Call 0508 326 459Email contact@ot.govt.nz
Hours: 24/7 ('Call us free 24/7')
Free ('Call us free 24/7').
What It Does
A social worker listens to your worries about a child or young person — even if you are not sure abuse is happening — records what you have seen or heard, and decides the next steps to support the child and their whānau. Call 0508 326 459 or report online. If a child is in immediate danger, call Police on 111.
Who It Helps
Anyone worried about a child or young person. Children and young people can call themselves if an adult is hurting them, or if a parent or sibling is being hurt.
Free ('Call us free 24/7').
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Victim Support — call 0800 842 846 (0800 VICTIM), 24/7, after crime, trauma or sudden death (New Zealand)

https://www.victimsupport.org.nz/contact-us/our-contact-details
Call 0800 VICTIM (0800 842 846)Email the Contact Service
Hours: 24/7
Free ('Free, nationwide support for people affected by crime and traumatic events').
What It Does
The Contact Service asks some basic information about your situation and connects you with the support you need after a crime or traumatic event — including family harm, sexual violence, homicide and other sudden deaths — and with practical matters such as the coronial process. Call 0800 VICTIM (0800 842 846). In immediate danger, call 111.
Who It Helps
People directly affected by crime and traumatic events anywhere in New Zealand, including their whānau and witnesses.
Free ('Free, nationwide support for people affected by crime and traumatic events').
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Shakti crisis line for migrant and refugee women — call 0800 SHAKTI (0800 742 584), 24/7, multilingual (New Zealand)

https://www.shakti.org.nz/
Call 0800 SHAKTI (742 584)Email the crisis line
Hours: 24/7
Free. The page calls it a 'free Crisisline' and 'national toll-free'. Note: Only for women of Asian, African and Middle Eastern backgrounds (migrant and refugee women) and their children; in immediate danger call 111.
What It Does
A free, confidential crisis line for migrant and refugee women facing domestic or family violence, answered in several Asian, Middle Eastern and African languages as well as English. Shakti can also arrange safe housing, advocacy (e.g. with WINZ, health and housing) and counselling. Call 0800 742 584; in immediate danger call 111.
Who It Helps
Women of Asian, African and Middle Eastern backgrounds anywhere in New Zealand, and their children, who are experiencing domestic violence.
Free. The page calls it a 'free Crisisline' and 'national toll-free'. Note: Only for women of Asian, African and Middle Eastern backgrounds (migrant and refugee women) and their children; in immediate danger call 111.
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National Domestic Abuse Helpline (Refuge) — freephone 0808 2000 247, 24/7 (UK)

https://www.nationaldahelpline.org.uk/
Call 0808 2000 247Live chatSupport in BSL
Hours: Phone 24 hours a day, 365 days a year; live chat Mon–Fri 10am–10pm and 10am–6pm at weekends; BSL Mon–Fri 10am–6pm
Free ('Call for free and in confidence, 24 hours a day').
What It Does
Highly trained, female advisers give confidential support, safety planning and information on your rights and options, and can help you find a refuge place or other specialist services – in many languages, 24 hours a day. Live chat offers emotional support and information but cannot make refuge referrals: call 0808 2000 247 for that.
Who It Helps
Women experiencing domestic abuse, whether physical or not, and people supporting a survivor.
Free ('Call for free and in confidence, 24 hours a day').
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Men's Advice Line — freephone 0808 8010327, weekdays, for male victims of domestic abuse (UK)

https://mensadviceline.org.uk/contact-us/
Call 0808 8010327Webchat
Hours: Phone Monday–Friday 10am–5pm; webchat Monday–Friday 9am–10am
Free from UK landlines and mobiles and BT payphones; calls don't appear on itemised bills. Note: Weekday daytime hours only. If you are in immediate danger, call 999.
What It Does
Advisors give confidential support and advice to men experiencing domestic abuse, and to friends and family supporting them. Calls don't appear on itemised bills; Relay UK users can call through the Relay UK service.
Who It Helps
Male victims of domestic abuse in the UK, and people concerned about them.
Free from UK landlines and mobiles and BT payphones; calls don't appear on itemised bills. Note: Weekday daytime hours only. If you are in immediate danger, call 999.
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Respect Phoneline — freephone 0808 8024040, weekdays, for people worried about their own abusive behaviour (UK)

https://respectphoneline.org.uk/
Call 0808 8024040Webchat
Hours: Phone Mon–Fri 10am–5pm; webchat Mon–Fri 9am–10am
Free to call; calls don't appear on itemised bills. Note: This line is for people using abuse, not victims – victims can call the National Domestic Abuse Helpline (0808 2000 247) or the Men's Advice Line (0808 8010327).
What It Does
Confidential, non-judgemental support to help you understand harmful behaviour in your relationships and take the next step to change. Advisers have honest conversations about your use of violence and abuse and help you explore options for support. Friends, family and frontline workers can also get advice.
Who It Helps
People who are using, or worried they may be using, abuse towards a partner or family member and want to change.
Free to call; calls don't appear on itemised bills. Note: This line is for people using abuse, not victims – victims can call the National Domestic Abuse Helpline (0808 2000 247) or the Men's Advice Line (0808 8010327).
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Scotland's Domestic Abuse and Forced Marriage Helpline — call 0800 027 1234, 24/7 (Scotland)

https://www.sdafmh.org.uk/en/
Call 0800 027 1234Text or WhatsApp 07401288595Email helpline@sdafmh.org.ukOnline chat
Hours: 24 hours a day, 7 days a week
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Scotland. If you are in immediate danger, phone 999.
What It Does
Trained specialists listen and believe you without judgement, and give emotional support, information about domestic abuse and forced marriage, crisis intervention, practical help such as housing support, and referrals to other agencies. Interpreters on request; BSL via Contact Scotland BSL; text relay such as Relay UK.
Who It Helps
Anyone in Scotland experiencing domestic abuse or forced marriage, and their family, friends, colleagues and the professionals supporting them.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Scotland. If you are in immediate danger, phone 999.
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Live Fear Free Helpline — call 0808 80 10 800, text, chat or email, 24/7 (Wales)

https://www.gov.wales/live-fear-free/contact-live-fear-free
Call 0808 80 10 800Text 07860077333Email info@livefearfreehelpline.walesLive chat
Hours: 24 hours a day, 7 days a week (phone, text, email and live chat)
Free: 'free of charge by phone, online chat, text or email' and the number won't show on phone bills – but texts are charged at your standard network rate and some mobile networks may charge for calls (as GOV.WALES states). Note: Run for Wales; texts, and calls from some mobile networks, may cost. If you are in immediate danger, call 999.
What It Does
Highly experienced, fully trained staff listen, believe you and give confidential help and support on domestic abuse and sexual violence – including safety planning, referral to emergency safe accommodation and to local support services. You will not be judged or blamed. Calls are welcomed in Welsh.
Who It Helps
Anyone experiencing domestic abuse or sexual violence, anyone worried about someone (friend, family member or colleague), and practitioners seeking advice.
Free: 'free of charge by phone, online chat, text or email' and the number won't show on phone bills – but texts are charged at your standard network rate and some mobile networks may charge for calls (as GOV.WALES states). Note: Run for Wales; texts, and calls from some mobile networks, may cost. If you are in immediate danger, call 999.
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Domestic and Sexual Abuse Helpline — call 0808 802 1414, chat or email, 24/7 (Northern Ireland)

https://dsahelpline.org/
Call 0808 802 141424/7 live chatEmail help@dsahelpline.org
Hours: 24/7, 365 days a year (phone and live chat)
Free ('Call us for FREE'; 'We offer completely free and accessible support'). Note: Ages 18+ only; Northern Ireland. Under-18s can call Childline (0800 1111); in immediate danger call 999.
What It Does
Trained helpline staff give free, confidential information, advice and support to anyone affected by domestic or sexual abuse, and to people worried about someone. If it isn't safe to call, you can email or use webchat, or ask someone you trust to contact the helpline for you. A translation service can be arranged.
Who It Helps
Anyone aged 18+ in Northern Ireland affected by domestic or sexual abuse.
Free ('Call us for FREE'; 'We offer completely free and accessible support'). Note: Ages 18+ only; Northern Ireland. Under-18s can call Childline (0800 1111); in immediate danger call 999.
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Rape Crisis 24/7 Rape and Sexual Abuse Support Line — call 0808 500 2222 or chat, 24/7 (England and Wales)

https://247sexualabusesupport.org.uk/
Call 0808 500 2222Start an online chat
Hours: 24 hours a day, seven days a week, all year round
Free ('Call free on 0808 500 2222'; 'free online chat'). Note: Not an emergency service – if you feel unsafe or need urgent medical help, call 999. Ages 16+, England and Wales.
What It Does
A specialist team gives free, confidential emotional support by phone or online chat (chats up to 45 minutes) to anyone affected by rape, child sexual abuse, sexual assault, sexual harassment or any other sexual violence, at any time in their life. BSL interpretation and other languages available.
Who It Helps
Anyone of any gender aged 16 or over living in England or Wales; under-16s and people elsewhere are pointed to other services.
Free ('Call free on 0808 500 2222'; 'free online chat'). Note: Not an emergency service – if you feel unsafe or need urgent medical help, call 999. Ages 16+, England and Wales.
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Rape Crisis Scotland Helpline — call 08088 01 03 02, text, email or webchat, 5pm–midnight every day (Scotland)

https://www.rapecrisisscotland.org.uk/help-helpline/
Call 08088 01 03 02Text 07537 410 027Email support@rapecrisisscotland.org.ukWebchat
Hours: Every day, 5pm–midnight
Phone, email and webchat free; texts charged at your normal network rate; calls don't show on your bill. Note: Evenings only (5pm–midnight); Scotland only; texts may cost.
What It Does
Confidential short-term, crisis and initial support by phone, text, email and webchat for anyone affected by sexual violence, whatever happened and however long ago – you don't have to talk about anything you don't want to. Free language interpreters, including British Sign Language. Emails answered within 4 days.
Who It Helps
People of all genders aged 13+ living in Scotland, and their family, friends and supporters.
Phone, email and webchat free; texts charged at your normal network rate; calls don't show on your bill. Note: Evenings only (5pm–midnight); Scotland only; texts may cost.
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NSPCC Helpline — call 0808 800 5000 or email if you're worried about a child (UK)

https://www.nspcc.org.uk/about-us/our-services/nspcc-helpline/
Call 0808 800 5000Email help@nspcc.org.uk
Hours: Phone 10am–4pm, Monday to Friday; email 11am–4pm, seven days a week; BSL via SignVideo Mon–Fri 8am–8pm, Sat–Sun 9am–6pm
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Limited hours (phone weekdays 10am–4pm). If you haven't had a response and your concerns for a child's safety increase, contact the police (999) or local Children's Services directly, as the NSPCC advises.
What It Does
Help for adults concerned about a child – it doesn't have to be an emergency. A call handler asks a few questions, then a child protection specialist listens, advises and, if needed, makes a report and shares information with social services. BSL users can contact the helpline through SignVideo. Emails sent when the service is closed won't be received.
Who It Helps
Adults who are concerned about a child.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Limited hours (phone weekdays 10am–4pm). If you haven't had a response and your concerns for a child's safety increase, contact the police (999) or local Children's Services directly, as the NSPCC advises.
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Seniors Abuse & Information Line (SAIL) — call 1-866-437-1940 or 604-437-1940, weekdays (British Columbia, Canada)

https://seniorsfirstbc.ca/programs/sail/
Call 1-866-437-1940 (toll-free)Call 604-437-1940 (Lower Mainland)
Hours: Until further notice: weekdays 8:00 a.m. to 4:30 p.m. (usual hours Monday to Friday 8am to 8pm), excluding statutory holidays
Free service; call costs depend on your phone plan. Note: Reduced weekday daytime hours until further notice; you can press 2 to leave a voicemail for a callback.
What It Does
A confidential line where older adults and those who care about them can speak to a professional intake worker about abuse, mistreatment, neglect and other issues affecting an older person's health and well-being. Workers give information and referrals, help with reporting abuse, and make follow-up calls to callers at risk. Lower Mainland: 604-437-1940; elsewhere: 1-866-437-1940.
Who It Helps
Older adults in B.C. and the people who care about them. Interpretation is available, including for people who are Deaf, hard of hearing or have a speech impairment.
Free service; call costs depend on your phone plan. Note: Reduced weekday daytime hours until further notice; you can press 2 to leave a voicemail for a callback.
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Hourglass helpline — call 0808 808 8141 or free text 078 6005 2906, 24/7, abuse of older people (UK)

https://wearehourglass.org/contact-us
Call 0808 808 8141Text 078 6005 2906
Hours: 24 hours, 7 days (helpline; the site shows '247 Helpline' and calls it a 'free-to-call 24/7 helpline'); text hours not stated
Free (the site calls it a 'free-to-call 24/7 helpline' and shows 'Free text 078 6005 2906'). Note: Not an emergency service — call 999 if someone is in immediate danger.
What It Does
The helpline team gives support and advice to anyone affected by the harm or abuse of an older person — whether the older person feels threatened or unsafe at home, or a friend or relative is worried about a loved one. Call 0808 808 8141 or send a free text to 078 6005 2906.
Who It Helps
Older people who feel threatened or unsafe, or are experiencing harm or abuse, and friends or family members concerned about an older person, anywhere in the UK.
Free (the site calls it a 'free-to-call 24/7 helpline' and shows 'Free text 078 6005 2906'). Note: Not an emergency service — call 999 if someone is in immediate danger.
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Karma Nirvana national Honour Based Abuse helpline — call 0800 5999 247, weekdays (UK)

https://karmanirvana.org.uk/get-help/helpline/
Call 0800 5999 247
Hours: Mon–Fri 9am–5pm
Free (the page says 'Free / 0800 5999 247'). Note: Weekday office hours only and not an emergency service — call 999 if you are in danger.
What It Does
Helpline staff listen and help anyone affected by honour-based abuse or forced marriage: they explain what services are available, help find safe temporary accommodation, plan for safety, and advise on divorce or injunctions. Call 0800 5999 247. In an emergency, call 999.
Who It Helps
Anyone affected by honour-based abuse or forced marriage — the page says 'We are here for everyone, regardless of age, gender, sexuality or faith' — and statutory and voluntary sector professionals.
Free (the page says 'Free / 0800 5999 247'). Note: Weekday office hours only and not an emergency service — call 999 if you are in danger.
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National Stalking Helpline (Suzy Lamplugh Trust) — freephone 0808 802 0300, weekdays (England and Wales)

https://www.suzylamplugh.org/how-can-the-helpline-help
Call 0808 802 0300Contact form
Hours: Mon and Wed 9:30am–8pm; Tue, Thu and Fri 9:30am–4pm
Free (freephone, as the page states). Note: England and Wales only, set hours, and not an emergency service — call 999 if you are in danger.
What It Does
Advocates give practical information, support and advice on risk, safety planning and the law. Some callers are offered advocacy: help to get the police to investigate and collect evidence, risk assessment and safety plans, and speaking up for you with police, housing or employers. Call 0808 802 0300 (press 1 for the national service, 2 for London).
Who It Helps
Victims of stalking in England and Wales, and their friends, family and the professionals supporting them.
Free (freephone, as the page states). Note: England and Wales only, set hours, and not an emergency service — call 999 if you are in danger.
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Revenge Porn Helpline — call 0345 6000 459 or email, weekdays, intimate image abuse (UK)

https://revengepornhelpline.org.uk/how-can-we-help/how-to-get-in-touch/
Call 0345 6000 459Email the helpline
Hours: Mon–Fri 10am–4pm, excluding bank holidays
Free service. The page says calls cost the same as standard 01/02 landline numbers and are included in inclusive landline minutes; there is no call queue. Note: Adults only, weekdays only; an automated chatbot (Reiya) gives 24/7 advice but is not a person.
What It Does
Helpline staff advise and support adults whose intimate images have been shared without consent, or who are being threatened with this (including sextortion, voyeurism and deepfakes), and help with getting content reported and removed. Call 0345 6000 459, email help@revengepornhelpline.org.uk, or ask for a call back.
Who It Helps
Adults (18+) in the UK experiencing intimate image abuse. Under-18s are pointed to other services on the site.
Free service. The page says calls cost the same as standard 01/02 landline numbers and are included in inclusive landline minutes; there is no call queue. Note: Adults only, weekdays only; an automated chatbot (Reiya) gives 24/7 advice but is not a person.
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NAPAC support line — call 0808 801 0331 for adult survivors of childhood abuse, Mon–Fri (UK)

https://napac.org.uk/calling-our-support-line/
Call 0808 801 0331Email support
Hours: Mon–Thu 10am–9pm; Fri 10am–6pm; closed Sat and Sun
Free (the page calls it a 'free, confidential support line'). Note: Not therapy, counselling or ongoing support; no call-backs; calls last up to 30 minutes and it is a small team, so lines can be busy.
What It Does
Trained volunteers and staff offer up to 30 minutes of supportive, non-judgemental listening about any abuse-related issue — memories, triggers, coping, recovery — and signpost to longer-term help such as therapy. Call 0808 801 0331 or email support@napac.org.uk. It is a small team, so try different times if you cannot get through.
Who It Helps
Survivors living in the UK who are over 18 and were abused in childhood (any type of abuse), and supporters of survivors, including professionals.
Free (the page calls it a 'free, confidential support line'). Note: Not therapy, counselling or ongoing support; no call-backs; calls last up to 30 minutes and it is a small team, so lines can be busy.
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The Survivors Trust helpline — call 0808 801 0818, 7 days, rape and sexual abuse support, ages 16+ (UK)

https://thesurvivorstrust.org/our-helpline/
Call 0808 801 0818Email the helpline
Hours: Mon–Thu 10am–12.30pm, 1.30pm–3pm and 6pm–8pm; Fri 10am–12.30pm and 1.30pm–3pm; Sat 10am–12.30pm; Sun 6pm–8pm; bank holidays 10am–12.30pm
Free (the page calls it a 'free, confidential helpline'). Note: Ages 16+; set sessions each day, not a 24-hour line; voicemail call-backs aim to be within 5 working days.
What It Does
Specially trained helpline workers listen and give you time and space to talk, no matter when the abuse happened. Call 0808 801 0818; when it is busy or closed you can leave a voicemail for a call back. Outside these hours the page points to the 24/7 Rape and Sexual Abuse Support Line (0808 500 2222) and Samaritans (116 123).
Who It Helps
Survivors of rape, sexual abuse or sexual violence aged 16 and over, plus their supporters and professionals; an inclusive service for everyone.
Free (the page calls it a 'free, confidential helpline'). Note: Ages 16+; set sessions each day, not a 24-hour line; voicemail call-backs aim to be within 5 working days.
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Stop It Now helpline — call 0808 1000 900 if worried about child sexual abuse, weekdays (UK)

https://www.stopitnow.org.uk/helpline/
Call 0808 1000 900Live chat (see page for times)
Hours: Phone Mon–Thu 9am–9pm, Fri 9am–5pm, closed weekends; live chat has shorter set times listed on the page
Free (the page says the helpline is 'free and available to anyone concerned about the safety of children'). Note: Not an emergency service: if a child is in immediate danger, call 999. Weekdays only; first calls are limited to 45 minutes.
What It Does
Advisors give anonymous, confidential support and advice to anyone with concerns about child sexual abuse — about someone else's behaviour, a child, or their own thoughts or behaviour — and help callers take steps that protect children. Caller numbers are hidden from advisors. Call 0808 1000 900; interpreters are available in 200+ languages.
Who It Helps
Anyone concerned about the safety of children: parents, carers, friends and family, survivors, professionals, and people worried about their own sexual thoughts or behaviour towards children.
Free (the page says the helpline is 'free and available to anyone concerned about the safety of children'). Note: Not an emergency service: if a child is in immediate danger, call 999. Weekdays only; first calls are limited to 45 minutes.
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ManKind Initiative helpline — freephone 0808 800 1170 for male victims of domestic abuse, weekdays (UK)

https://mankind.org.uk/contact-us/
Call 0808 800 1170Call 01823 334 244
Hours: Mon–Fri 10am–4pm, excluding bank holidays
Free on 0808 800 1170 ('FREEPHONE (will not show on your bills)'); 01823 334 244 is a normal geographic number for people with inclusive minutes. Note: Weekday daytime only and not an emergency service — call 999 in an emergency.
What It Does
A confidential national helpline run by a charity that supports male victims of domestic abuse. Call freephone 0808 800 1170 (it does not show on your bill), or 01823 334 244 if you have inclusive minutes. Support is not given by email.
Who It Helps
Men who are victims or survivors of domestic abuse; the charity calls it its national helpline.
Free on 0808 800 1170 ('FREEPHONE (will not show on your bills)'); 01823 334 244 is a normal geographic number for people with inclusive minutes. Note: Weekday daytime only and not an emergency service — call 999 in an emergency.
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Women's Aid National Freephone Helpline — call 1800 341 900, 24 hours, 7 days (Ireland)

https://www.womensaid.ie/get-help/talk-to-us/
Call 1800 341 900Instant message support
Hours: 24 hours a day, 7 days a week (phone); instant message Mon–Fri 10am–10pm, Sat 12pm–3pm and 7pm–10pm, Sun 11am–1pm and 7pm–10pm
Free. If a mobile network charges you, tell the support worker and they will call you back if it is safe (as Women's Aid states).
What It Does
A free, confidential and non-judgmental helpline for women subjected to domestic abuse, including coercive control and stalking, by a current or former partner. If you can't speak when you call, they will still listen and support you when you are ready. Support is available in 240 languages. Call 1800 341 900.
Who It Helps
Anyone over 18 who feels they have experienced domestic abuse, people worried someone they know is being abused, and professionals supporting them. Instant message is for users in the Republic of Ireland only.
Free. If a mobile network charges you, tell the support worker and they will call you back if it is safe (as Women's Aid states).
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Men's Aid National Confidential Helpline — call 01 554 3811 for men experiencing domestic abuse (Ireland)

https://www.mensaid.ie/national-helpline/
Call 01 554 3811Email Men's Aid
Hours: Monday – Friday: 9am – 5pm
Free service; call costs depend on your phone plan. Note: Weekday office hours only; if you are in danger call 112 or 999.
What It Does
Support workers offer a safe, confidential space where men experiencing domestic violence or coercive control are listened to, believed and supported. You don't have to give your name. The helpline is the first point of contact for other Men's Aid services. Call 01 554 3811 or email hello@mensaid.ie.
Who It Helps
Men, and their families, experiencing domestic violence and coercive control anywhere in Ireland.
Free service; call costs depend on your phone plan. Note: Weekday office hours only; if you are in danger call 112 or 999.
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Dublin Rape Crisis Centre National 24-Hour Helpline — freephone 1800 77 8888, 24/7 (Ireland)

https://www.drcc.ie/services/helpline/
Call 1800 77 8888Text 086-8238443 (Deaf/hard of hearing)Webchat (adults)Email helpline@rcc.ie
Hours: 24 hours a day, 365 days a year (phone); webchat Mon–Fri 10am–5pm (excluding bank holidays) plus Tue and Wed 0:00–3:00; Deaf/hard-of-hearing text service Mon–Fri 9am–6pm; email answered in office hours
Free. DRCC describes a free and confidential freephone listening and support service.
What It Does
Telephone counsellors listen and offer support and information to anyone who has been raped, sexually assaulted, sexually harassed or sexually abused at any time in their life, and to family, friends and professionals. Calls are not recorded. Phone interpreting in more than 240 languages is available at set times. Call 1800 77 8888.
Who It Helps
Anyone in Ireland affected by sexual violence, recent or in the past, and people supporting them. Webchat is for adults over 18; under-18s are helped and pointed to youth services.
Free. DRCC describes a free and confidential freephone listening and support service.
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One in Four Support Line — call 01 662 4070 (adult survivors of child sexual abuse), weekdays (Ireland)

https://oneinfour.ie/contact-us/
Call 01 662 4070
Hours: Monday – Friday: 9:30am – 5:30pm
Free service; call costs depend on your phone plan. Note: Weekday office hours only; it does not ring callers back unless this has been arranged with you.
What It Does
You can call simply to ask a question or explore support, without sharing your whole story. One in Four offers confidential support, counselling and group therapy, help with reporting abuse, Garda contact and court, and support for family members. For your safety it only takes inbound calls and does not ring out unless arranged. Call 01 662 4070.
Who It Helps
Adults in Ireland who were sexually abused as children, and their partners, parents, siblings and other family members.
Free service; call costs depend on your phone plan. Note: Weekday office hours only; it does not ring callers back unless this has been arranged with you.
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Ruhama — freephone 1800 020202 or text REACH to 50100 (women affected by prostitution and sex trafficking) (Ireland)

https://www.ruhama.ie/contact/
Call 1800 020202Text REACH to 50100From abroad (+353) 1 836 0292
Hours: Office hours, 9am to 5pm (days not stated); texts get a reply and call-back as soon as possible
Free. 'Text is free of charge' and 'call us for free on 1800 020202' (as the service states). Note: Women only; phone line in office hours (days not stated); not an emergency service — in danger call 112 or 999.
What It Does
A free, confidential service for women who are or have been involved in prostitution or sexually exploited through trafficking: emotional support, help to exit, legal and immigration support, housing, addiction, health and education help. You do not need a visa or to speak English. Call 1800 020202 or text REACH to 50100 for a reply and call-back.
Who It Helps
Women in Ireland affected by prostitution or human trafficking for sexual exploitation, at any time in their lives.
Free. 'Text is free of charge' and 'call us for free on 1800 020202' (as the service states). Note: Women only; phone line in office hours (days not stated); not an emergency service — in danger call 112 or 999.
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National Domestic Violence Hotline — call 1-800-799-SAFE (7233), text START to 88788 or chat, 24/7 (United States)

https://www.thehotline.org/get-help/
Call 1-800-799-SAFE (7233)Text START to 88788Chat with an advocateDeaf Hotline videophone 855.812.1001
Hours: 24/7
Free ('free, confidential support 24/7', as the service states); message and data rates may apply to texts.
What It Does
Trained advocates offer free, confidential support if you are experiencing domestic violence or relationship abuse, help you plan for safety and connect you with local providers, legal help and real-time shelter bed availability. A Deaf Hotline (videophone 855.812.1001) serves people who are Deaf, DeafBlind or hard of hearing. If you are in immediate danger, call 911.
Who It Helps
Anyone in the United States affected by domestic violence or relationship abuse. A Spanish-language site is linked from the page ('En Español').
Free ('free, confidential support 24/7', as the service states); message and data rates may apply to texts.
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National Sexual Assault Hotline (RAINN) — call 800.656.HOPE (4673), text HOPE to 64673 or chat, 24/7 (United States)

https://rainn.org/help-and-healing/hotline/
Call 800.656.HOPEText HOPE to 64673Chat online
Hours: 24/7
Free ('Free. Confidential. 24/7.', as RAINN states).
What It Does
Connect with a real, live person trained to support survivors of sexual violence, in English or Spanish. The hotline is anonymous — you never need to give your name or location — and calls and chats are never recorded. If you do share your name and location and are under 18 or a vulnerable adult, RAINN is required by law to report to authorities.
Who It Helps
Anyone in the United States affected by sexual assault or abuse.
Free ('Free. Confidential. 24/7.', as RAINN states).
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Childhelp National Child Abuse Hotline — call or text 1-800-422-4453, 24/7 (United States and Canada)

https://childhelphotline.org/
Call (800) 422-4453Text GO to 800.422.4453Live chat
Hours: 24 hours a day, 7 days a week (as stated on Childhelp's 'Our Story' page)
Free service; call costs depend on your phone plan. Note: Not a reporting line and not connected to 911 or emergency services (as Childhelp states) — in an emergency call 911.
What It Does
Professional crisis counsellors offer a safe, non-judgemental space for anyone concerned about or affected by child abuse, with interpreters in over 170 languages. The site also lists each state's child-protection reporting number. Counsellors may have to share information if a child under 18 is being harmed or you say you intend to act on suicidal thoughts.
Who It Helps
Anyone in the US or Canada concerned about or affected by child abuse.
Free service; call costs depend on your phone plan. Note: Not a reporting line and not connected to 911 or emergency services (as Childhelp states) — in an emergency call 911.
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love is respect — call 1-866-331-9474, text LOVEIS to 22522 or chat, 24/7 for dating abuse (United States)

https://www.loveisrespect.org/get-relationship-help-24-7-365/
Call 1-866-331-9474Text LOVEIS to 22522Chat live now
Hours: 24/7/365
Free service; call costs depend on your phone plan. Message and data rates may apply to texts.
What It Does
Advocates trained in dating abuse, healthy relationships and crisis intervention listen to your situation, check how you're feeling and help you work out the best next steps, by phone, text or live chat. Support is one-on-one, real-time and confidential. The site also lists Deaf services and Native American services.
Who It Helps
Teens, young adults and their loved ones in the US with questions or worries about dating abuse or healthy relationships.
Free service; call costs depend on your phone plan. Message and data rates may apply to texts.
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National Human Trafficking Hotline — call 1-888-373-7888, text 233733 or chat, 24/7 (United States)

https://humantraffickinghotline.org/en
Call 1-888-373-7888Text 233733Chat onlineTTY: 711
Hours: 24/7
Free service; call costs depend on your phone plan. Message and data rates may apply to texts.
What It Does
Confidential help for people experiencing sex or labour trafficking and for anyone who suspects it. You can call, text or chat for support and connections to services, or report a tip. The site also has a national referral directory of anti-trafficking services.
Who It Helps
Anyone in the United States who is, or knows someone who may be, a victim of human trafficking.
Free service; call costs depend on your phone plan. Message and data rates may apply to texts.
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VictimConnect Resource Center — call or text 1-855-4VICTIM (855-484-2846) or chat, 24/7 (United States)

https://victimconnect.org/
Call 1-855-4VICTIM (855-484-2846)Text 855-484-2846Chat online
Hours: 24 hours a day, 7 days a week
Free service; call costs depend on your phone plan. Note: Not an emergency service — you must be physically safe to use it; in immediate danger call 911.
What It Does
An anonymous, confidential hotline where victims and survivors of any crime can learn about their rights and options and get support, information and referrals. They can only talk, text or chat with you if you are currently physically safe; if you are in immediate danger, call 911.
Who It Helps
Victims and survivors of crime anywhere in the United States.
Free service; call costs depend on your phone plan. Note: Not an emergency service — you must be physically safe to use it; in immediate danger call 911.
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DoD Safe Helpline — call 877-995-5247 or chat online, 24/7 sexual assault support for the military community (United States)

https://safehelpline.org/about
Call 877-995-5247Call 202-540-5962 (non-toll-free)Chat online (24/7)
Hours: 24 hours, 7 days (phone and online chat)
Free; overseas service members can call free through the Safe Helpline app (as the service states). Use 202-540-5962 only if you cannot call toll-free or DSN. Note: For the US military community only (see eligibility); civilians can use RAINN's National Sexual Assault Hotline, 800.656.HOPE.
What It Does
Trained staff give anonymous, confidential crisis intervention, emotional support, information on military reporting options and referrals to military and civilian responders, and can transfer you to your local SARC if you ask. Call 877-995-5247 (same number in the US and worldwide via DSN) or chat online. Calls are not recorded and nothing is shared with your chain of command.
Who It Helps
Adult service members (active duty, Guard, Reserve, Coast Guard) and dependants aged 18+, plus some DoW civilians and contractors overseas, affected by sexual assault, recent or long ago.
Free; overseas service members can call free through the Safe Helpline app (as the service states). Use 202-540-5962 only if you cannot call toll-free or DSN. Note: For the US military community only (see eligibility); civilians can use RAINN's National Sexual Assault Hotline, 800.656.HOPE.
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Assaulted Women's Helpline — call 1-866-863-0511 (24/7) or text #SAFE (#7233), for women facing abuse (Ontario, Canada)

https://www.awhl.org/
Call 1-866-863-0511Call 416-863-0511 (GTA)TTY 1-866-863-7868
Hours: 24 hours, 7 days a week, 365 days a year (phone and TTY); text hours not stated
Free. The helpline describes its service as free, anonymous and confidential. Note: Ontario only; the #SAFE text short code works only on Bell, Rogers, Fido and Telus mobiles.
What It Does
Call 1-866-863-0511 (GTA 416-863-0511) for anonymous, confidential crisis counselling, emotional support, safety planning, and information and referrals. You can also text #SAFE (#7233) from Bell, Rogers, Fido or Telus mobiles. TTY 1-866-863-7868. French speakers are referred to Fem'aide (1-877-336-2433).
Who It Helps
Women in Ontario who have experienced any form of abuse. Deaf and hard-of-hearing women can use TTY or relay.
Free. The helpline describes its service as free, anonymous and confidential. Note: Ontario only; the #SAFE text short code works only on Bell, Rogers, Fido and Telus mobiles.
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SOS violence conjugale — call 1 800 363-9010 (24/7) or text 1 438-601-1211, domestic violence line (Québec, Canada)

https://sosviolenceconjugale.ca/en/i-need-help
Call 1 800 363-9010 (in Québec)Call 514-873-9010 (outside Québec)Text 1 438-601-1211Email sos@sosviolenceconjugale.ca
Hours: 24/7 by phone; text, chat and email are not available at all times
Free. The service describes itself as bilingual, free, anonymous and confidential. Note: Québec only: the 1-800 number works only from Québec (elsewhere call 514-873-9010), and text, chat and email are not staffed at all times.
What It Does
Call 1 800 363-9010 from Québec at any time, or text 1 438-601-1211, chat or email, about intimate partner (conjugal) violence. A worker answers every call, checks that you are safe and can connect you directly to shelters and other help. The service is bilingual, free, anonymous and confidential. From elsewhere in Canada or abroad, call 514-873-9010.
Who It Helps
Victims of intimate partner violence in Québec (current or past, including after separation) and the people supporting them, whatever their sex, sexual orientation or age; Quebecers outside the province can also contact it.
Free. The service describes itself as bilingual, free, anonymous and confidential. Note: Québec only: the 1-800 number works only from Québec (elsewhere call 514-873-9010), and text, chat and email are not staffed at all times.
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VictimLinkBC — call or text 1-800-563-0808, 24/7 support for victims of crime and violence (B.C. and Yukon, Canada)

https://victimlinkbc.ca/
Call 1-800-563-0808Text 1-800-563-0808Email VictimLinkBC
Hours: 24 hours a day, 7 days a week
Free to call: the service says it is toll-free and confidential. Note: British Columbia and Yukon only.
What It Does
Call or text 1-800-563-0808, or email, for confidential information and referrals for victims of any crime or trauma, such as victim services, transition houses and counselling. Victims of family and sexual violence (including human trafficking) are also connected with crisis and emotional support. The phone service is available in 240 languages and dialects.
Who It Helps
Victims of crime and trauma, including family and sexual violence, across British Columbia and Yukon.
Free to call: the service says it is toll-free and confidential. Note: British Columbia and Yukon only.
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Family Violence Info Line — call or text 310-1818, 24/7, in 170+ languages (Alberta, Canada)

https://www.alberta.ca/family-violence-find-supports
Call 310-1818Text 310-1818
Hours: 24/7
Free to call (toll free). Standard text message rates may apply. Note: Alberta only; text messages may be charged at standard rates; online chat is English only.
What It Does
Call or text 310-1818, or chat online (English only), to get help and information about family violence at any time. Phone support is available in more than 170 languages. The same Alberta page lists the Abuse Helpline (1-855-443-5722) and the Sexual Violence One Line (1-866-403-8000, 9am–9pm).
Who It Helps
People in Alberta experiencing or worried about family violence, and people supporting them.
Free to call (toll free). Standard text message rates may apply. Note: Alberta only; text messages may be charged at standard rates; online chat is English only.
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Canadian Human Trafficking Hotline — call 1-833-900-1010 or chat, 24/7, multilingual (Canada)

https://canadianhumantraffickinghotline.ca/
Call 1-833-900-1010
Hours: 24 hours a day, 365 days a year
Free service; call costs depend on your phone plan (the page does not state costs; 1-833 is a toll-free prefix).
What It Does
Call 1-833-900-1010 or use the website chat to talk confidentially with a trained response advocate. They help you weigh your options and, if you choose, connect you with local supports, services and law enforcement. The hotline is not the government or the police.
Who It Helps
Anyone in Canada who is being trafficked, knows someone who is, or is a survivor; social service providers and law enforcement may also call.
Free service; call costs depend on your phone plan (the page does not state costs; 1-833 is a toll-free prefix).
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Seniors Safety Line — call 1-866-299-1011, 24/7 support for older adults facing abuse (Ontario, Canada)

https://seniorssafetyline.ca/
Call 1-866-299-1011TTY 1-866-299-0008Chat online (Message Now)
Hours: 24/7
Free service; call costs depend on your phone plan (the page does not state costs; 1-866 is a toll-free prefix). Note: Ontario only.
What It Does
Call 1-866-299-1011 at any time, or chat online with a counsellor, for confidential support if you are an older adult experiencing abuse, neglect or distress, or are worried about one. Counsellors offer emotional support, safety planning and connection to local resources, in over 200 languages. TTY 1-866-299-0008.
Who It Helps
Older adults (seniors) in Ontario experiencing neglect, abuse or distress, and people concerned about them.
Free service; call costs depend on your phone plan (the page does not state costs; 1-866 is a toll-free prefix). Note: Ontario only.
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Sexual Violence Helpline (Info-aide violence sexuelle) — call 1 888 933-9007 or chat, 24/7 (Québec, Canada)

https://sexualviolencehelpline.ca/getting-help/sexual-violence-helpline/
Call 1 888 933-9007Call 514 933-9007 (Montréal)
Hours: 24 hours, 7 days
Free (as the service states). Note: Offered in French and English; referrals are to Québec resources.
What It Does
Counsellors trained in sexual violence listen, believe and support you, whatever the form — assault, exploitation, harassment, cyberviolence — and however long ago it happened, and give information and referrals from a provincial directory (CALACS, designated medico-social centres, legal clinics, shelters). Call 1 888 933-9007 (514 933-9007) or chat online. Anonymous and confidential.
Who It Helps
People of all ages (children to seniors) who have experienced sexual violence, their loved ones, and people who work with victims.
Free (as the service states). Note: Offered in French and English; referrals are to Québec resources.
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Mistreatment Helpline (Ligne Aide Maltraitance Adultes Aînés) — call 1-888-489-2287, 8am–8pm daily (Québec, Canada)

https://www.lignemaltraitance.ca/en
Call 1-888-489-2287Call 514-489-2287
Hours: 7 days a week, 8 a.m. to 8 p.m.; outside these hours leave a voicemail and they call back within 24 hours
Free service; call costs depend on your phone plan. Note: Not an emergency service (call 9-1-1 in an emergency); Québec only; interpreters can be used for languages other than French and English.
What It Does
Specialised practitioners listen, assess risk, give information and referrals and, with your consent, follow up by phone about mistreatment of older adults and adults in vulnerable situations, including financial or material abuse and fraud. Victims, witnesses, people worried about their own behaviour and professionals can call 1-888-489-2287 or 514-489-2287. The line does not investigate.
Who It Helps
Older adults and other adults in vulnerable situations in Québec, their family and friends, and health, community and financial-sector workers; people outside Québec can call about someone living in Québec.
Free service; call costs depend on your phone plan. Note: Not an emergency service (call 9-1-1 in an emergency); Québec only; interpreters can be used for languages other than French and English.
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Fem'aide — call or text 1-877-336-2433 or chat, 24/7, French-language help for women facing violence (Ontario, Canada)

https://femaide.ca/
Call 1-877-336-2433Text 1-877-336-2433Chat online (French)Email info@femaide.ca
Hours: 24 hours, 7 days
Free service; call costs depend on your phone plan. Note: French-language service for women in Ontario; if you are in immediate danger, call the police (as the page advises).
What It Does
A French-language support line for women in Ontario who have experienced gender-based violence, especially intimate partner violence and sexual assault. The counsellor first checks that you and your children are safe, then listens, helps you assess risks, makes a safety plan with you and refers you to French-language services near you. Call or text 1-877-336-2433 or chat online.
Who It Helps
French-speaking women in Ontario affected by violence, and their family and friends. For English or other languages, the page refers to the Assaulted Women's Helpline (1-866-863-0511).
Free service; call costs depend on your phone plan. Note: French-language service for women in Ontario; if you are in immediate danger, call the police (as the page advises).
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Victim Support Line (Ontario) — call 1-888-579-2888 or 416-314-2447, 24/7 (Ontario, Canada)

https://www.ontario.ca/page/victim-services-ontario
Call 1-888-579-2888 (toll-free)Call 416-314-2447
Hours: 24/7 (as the page states); online chat through 211 Ontario is listed as Monday to Friday 7 a.m. – 9 p.m. ET in one place and 24/7 in another
Free service; the page lists 1-888-579-2888 as toll-free. Note: Information and referral, not an emergency line; Ontario only; the page gives conflicting chat hours.
What It Does
An information and referral line for victims of crime in Ontario: it can tell you about victim services and help you find a service provider near you, with interpreters available if needed. Call 1-888-579-2888 (toll-free) or 416-314-2447, or chat online through 211 Ontario.
Who It Helps
Victims of crime in Ontario and people supporting them.
Free service; the page lists 1-888-579-2888 as toll-free. Note: Information and referral, not an emergency line; Ontario only; the page gives conflicting chat hours.
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Alberta's ONE LiNE for Sexual Violence — call or text 1-866-403-8000 or chat, 9am–9pm daily (Alberta, Canada)

https://aasas.ca/get-support/
Call 1-866-403-8000Text 1-866-403-8000
Hours: 9 am to 9 pm daily (Alberta.ca); AASAS gives chat hours as 9am–9pm and says support is available seven days a week
Toll-free (as the page states). Note: Not 24-hour (9 am–9 pm daily); text and chat in English only.
What It Does
Toll-free talk, text and chat support for anyone who has experienced or been affected by sexual violence: emotional support in the moment, information, and referral to the nearest sexual assault centre in Alberta. Call or text 1-866-403-8000 or use the chat box on the AASAS website. Phone calls can use interpretation in many languages; Alberta.ca says text and chat are in English only.
Who It Helps
Anyone in Alberta who has experienced, or been affected by, sexual violence.
Toll-free (as the page states). Note: Not 24-hour (9 am–9 pm daily); text and chat in English only.
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Línea 144 — call 144 free or message on WhatsApp, 24 hours, 365 days, for people facing violence (Argentina)

https://www.argentina.gob.ar/linea-144
Call 144WhatsApp Línea 144
Hours: 24 hours, 365 days a year
Free (as the service states). Note: The page does not describe 144 as an emergency response service, and it is in Spanish.
What It Does
An interdisciplinary team of lawyers, psychologists and social workers gives support, containment and advice to people experiencing violence or at risk. It covers every form of violence in Argentina's Law 26.485, including physical, psychological, sexual, economic and domestic violence. Call 144, use WhatsApp or the Línea 144 app; video calls are available for Deaf and hard-of-hearing people.
Who It Helps
People in Argentina experiencing violence or at risk of it — the line covers every type of violence recognised in Law 26.485.
Free (as the service states). Note: The page does not describe 144 as an emergency response service, and it is in Spanish.
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Línea 137 — call 137 (option 1) or WhatsApp, help for victims of family or sexual violence and grooming, 24/7 (Argentina)

https://www.argentina.gob.ar/justicia/violencia-familiar-sexual
Call 137 (option 1)
Hours: 24 hours, 365 days (option 1); option 2 (access to justice) Mon–Fri 8am–8pm
Free service; call costs depend on your phone plan. Note: The page does not say the phone line covers every province (it says it also works in parts of Misiones and Chaco); WhatsApp (54–11) 3133-1000 is listed too. Spanish.
What It Does
Psychologists and social workers give support and information to people experiencing family or sexual violence or grooming, and can link with local police and support services and follow up afterwards. Call 137 option 1 or WhatsApp (54–11) 3133-1000. Option 2 gives free legal advice.
Who It Helps
Victims of family or sexual violence or grooming, and anyone who knows or suspects that a child is being abused or exploited.
Free service; call costs depend on your phone plan. Note: The page does not say the phone line covers every province (it says it also works in parts of Misiones and Chaco); WhatsApp (54–11) 3133-1000 is listed too. Spanish.
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Frauenhelpline gegen Gewalt — call 0800/222 555, free and anonymous for women affected by violence, 24/7 (Austria)

https://www.frauenhelpline.at/
Call 0800/222 555
Hours: 24 hours, 365 days. Online counselling Mon–Fri 6pm–8pm
Free (kostenlos), anonymous and confidential (as the service states). Note: If you are in immediate danger call the police (133 or 112). Other languages only at set times.
What It Does
Counsellors listen to women experiencing physical, psychological, sexual or other violence — or unsure whether what is happening is violence — and help them find next steps, shelters and counselling services. Call 0800/222 555. All counsellors speak English; Romanian, Spanish, Turkish and Arabic are offered at set times.
Who It Helps
Women aged 18 and over affected by violence, of any origin, sexual orientation or religion, and their family and friends, anywhere in Austria.
Free (kostenlos), anonymous and confidential (as the service states). Note: If you are in immediate danger call the police (133 or 112). Other languages only at set times.
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Hulplijn 1712 — call 1712, free professional helpline for violence, abuse and child abuse, weekdays 9am–6pm (Belgium, Flanders)

https://www.1712.be/nl
Call 1712
Hours: Phone Mon–Fri 9am–6pm. Chat Mon–Fri 1pm–5pm, and Mon–Thu also 6pm–10pm. Emails answered within two working days
Free, and it does not appear on the phone bill (as the service states). Note: Not an emergency number — in danger call 101 (police) or 112. Weekday hours only.
What It Does
Professional social workers listen, give advice and refer you on for any form of violence or abuse — physical, psychological, sexual, financial, neglect, child abuse, elder abuse, partner violence or stalking. It is a helpline, not a reporting point. Call 1712; outside opening hours Tele-Onthaal (106) answers 24/7.
Who It Helps
Children, young people, adults and older people — victims, witnesses and people who use violence. You do not have to give your name.
Free, and it does not appear on the phone bill (as the service states). Note: Not an emergency number — in danger call 101 (police) or 112. Weekday hours only.
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Ligue 180 — free 24/7 line for women facing violence; WhatsApp (61) 9610-0180 (Brazil)

https://www.gov.br/mulheres/pt-br/ligue180
Call 180WhatsApp (61) 9610-0180Email central180
Hours: 24 hours a day, every day of the week
Free ('A ligação é gratuita'). Note: Not an emergency service — in immediate danger call 190.
What It Does
Call 180 free from anywhere in Brazil for guidance on the law, women's rights and support services, information on specialist services near you, and to register and pass on reports to the authorities. You can also use WhatsApp (61) 9610-0180 or email. In an emergency, call the Military Police on 190.
Who It Helps
Women experiencing violence in Brazil, and anyone who wants to report violence against a woman or find support.
Free ('A ligação é gratuita'). Note: Not an emergency service — in immediate danger call 190.
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Disque Direitos Humanos – Disque 100 — call 100 or WhatsApp, report abuse of children, older or disabled people, 24/7 (Brazil)

https://www.gov.br/pt-br/servicos/denunciar-violacao-de-direitos-humanos
Call 100WhatsApp Disque 100Email ouvidoria@mdh.gov.br
Hours: 24 hours, 7 days, including weekends and public holidays
Free from any landline or mobile anywhere in Brazil (as the service states). Note: A reporting and referral line rather than a counselling service; Portuguese, with Libras (Brazilian Sign Language) video calls.
What It Does
The national human-rights reporting line takes reports, named or anonymous, of abuse and violations against children and teenagers, older people, disabled people, LGBTQIA+ people, homeless people and others, and passes them to the authorities that can act. Call 100 or WhatsApp +55 61 9 9611-0100; Libras video calls on the website.
Who It Helps
Anyone in Brazil who is a victim of, or knows about, a human-rights violation, including child, elder and disability abuse.
Free from any landline or mobile anywhere in Brazil (as the service states). Note: A reporting and referral line rather than a counselling service; Portuguese, with Libras (Brazilian Sign Language) video calls.
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Línea 155 — call 155 for guidance for women experiencing violence, 24/7 (Colombia)

https://www.policia.gov.co/
Call 155
Hours: 24 hours, 7 days (as stated in the police's own Línea 155 articles; the home page lists 155 without hours)
Free from any mobile or landline (as the police state). Note: A guidance line, not the emergency number (police emergencies: 123); hours come from police articles of 2016 and 2019; Spanish, other languages not stated.
What It Does
Police staff trained in law and psychology listen to women affected by violence, explain their rights and the steps to take, and point them to legal and health services. Women can also simply talk about what is happening. Call 155; it is free and confidential.
Who It Helps
Women in Colombia experiencing physical, sexual, psychological or economic violence, and people worried about them.
Free from any mobile or landline (as the police state). Note: A guidance line, not the emergency number (police emergencies: 123); hours come from police articles of 2016 and 2019; Spanish, other languages not stated.
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Lev Uden Vold national hotline — call 1888, free and anonymous counselling about domestic and sexual violence, 24/7 (Denmark)

https://levudenvold.dk/hjaelp-og-radgivning/den-nationale-hotline/
Call 1888
Hours: 24 hours a day, all year
Free, anonymous counselling (as the service states); the page does not say whether the call itself is charged. Note: Counselling is in Danish or English; for other languages the hotline books an interpreter through the Danish Refugee Council.
What It Does
Counsellors listen and give anonymous phone advice to people affected by violence in close relationships and to victims of sexual violence, including rape. People who are violent towards a partner, relatives and professionals can also call 1888. Counselling is in Danish or English, and an interpreter can be booked through the Danish Refugee Council.
Who It Helps
Adults subjected to or using violence in close relationships, victims of sexual violence (in or outside a relationship), relatives, and professionals, anywhere in Denmark.
Free, anonymous counselling (as the service states); the page does not say whether the call itself is charged. Note: Counselling is in Danish or English; for other languages the hotline books an interpreter through the Danish Refugee Council.
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National Domestic Violence Helpline (Fiji Women's Crisis Centre) — call 1560, free, 24 hours (Fiji)

https://www.fijiwomen.com/
Call 1560Call 3313300 (24 hours)Call 9209470 (24 hours)
Hours: 24 hours
Free (as the page states for 1560); call costs for the other numbers depend on your phone plan.
What It Does
Fiji's National Domestic Violence Helpline, run by the Fiji Women's Crisis Centre: call 1560 free, 24 hours. FWCC also answers 3313300 and 9209470 around the clock and provides counselling and support services.
Who It Helps
Women and children in Fiji who have experienced violence, including domestic violence, sexual assault, child abuse and sexual harassment.
Free (as the page states for 1560); call costs for the other numbers depend on your phone plan.
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Nollalinja — call 116 016, free helpline for domestic violence and violence against women, 24/7 (Finland)

https://nollalinja.fi/en/
Call 116 016Old number 080 005 005
Hours: Phone 24 hours, every day of the year. Chat Mon–Wed 9am–3pm, Thu–Fri 2pm–8pm
Free (as the service states). Note: In immediate danger call 112. Workers may have to notify authorities in some cases (for example, a child's safety).
What It Does
Crisis workers who specialise in violence listen, support you and can direct you to a shelter or other services. Your number is not shown to them and the call does not appear on your phone bill. Call 116 016 (the old number 080 005 005 still works). Phone help is in Finnish, Swedish and English, plus nine interpreted languages, 24/7.
Who It Helps
Anyone who has experienced domestic violence or its threat, regardless of gender; people who have experienced violence against women; family members; and professionals who need advice.
Free (as the service states). Note: In immediate danger call 112. Workers may have to notify authorities in some cases (for example, a child's safety).
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3919 Violences Femmes Info — national listening, information and referral line for women facing violence, free (France)

https://arretonslesviolences.gouv.fr/besoin-d-aide
Call 3919Call 17 (police emergency)
Hours: Hours not stated on the service's page
Free ('Anonyme et gratuit'). Note: Not an emergency line, and the government page does not state its opening hours.
What It Does
Call 3919 to be listened to, get information and be directed to local support if you are a woman experiencing violence, someone close to her, or a professional. It is not an emergency number: in an emergency call 17 (police) or 112, and Deaf or hard-of-hearing people can use 114. Emergency numbers are free even from a blocked phone or one without credit.
Who It Helps
Women experiencing violence in mainland France and the overseas departments, their family and friends, and professionals.
Free ('Anonyme et gratuit'). Note: Not an emergency line, and the government page does not state its opening hours.
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Hilfetelefon Gewalt gegen Frauen — call 116 016, free, 24/7, in 18 languages and sign language (Germany)

https://www.hilfetelefon.de/das-hilfetelefon/beratung/telefon-beratung/
Call 116 016
Hours: Around the clock, 365 days a year, including weekends and public holidays
Free ('Ihr Anruf beim Hilfetelefon ist kostenlos'), even without mobile credit. Note: 116 016 works only within Germany; it is a new number, so older materials may show a different one.
What It Does
A nationwide counselling line for women who have experienced or are experiencing violence. Call 116 016 at any time to speak anonymously with a counsellor; online counselling, phone counselling in 18 languages and German Sign Language are also offered. You can call even with no credit on your mobile.
Who It Helps
Women affected by violence in Germany, of all nationalities, with or without disabilities, plus relatives, friends and professionals supporting them.
Free ('Ihr Anruf beim Hilfetelefon ist kostenlos'), even without mobile credit. Note: 116 016 works only within Germany; it is a new number, so older materials may show a different one.
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Hilfe-Telefon Sexueller Missbrauch — call 0800 22 55 530, free and anonymous, for anyone worried about sexual abuse (Germany)

https://www.hilfe-portal-missbrauch.de/hilfe-telefon
Call 0800 22 55 530
Hours: Mon, Wed, Fri 9am–2pm; Tue, Thu 3pm–8pm (closed on national public holidays and 24 and 31 December)
Free (kostenfrei), as the service states. Note: Not a 24-hour or emergency line — limited weekday hours. Counselling is in German; interpreters for 19 languages and sign language are available.
What It Does
Psychologically and educationally trained counsellors listen, help you sort out the situation, explain next steps to protect a child and tell you about local support. They do not see your number and do not pass on what you say, except when someone is in acute danger. Call 0800 22 55 530; outside phone hours you can leave a written message.
Who It Helps
Survivors of sexual abuse (however long ago), anyone worried about a child or with a suspicion, family members, partners and friends, and professionals who work with children.
Free (kostenfrei), as the service states. Note: Not a 24-hour or emergency line — limited weekday hours. Counselling is in German; interpreters for 19 languages and sign language are available.
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Harmony House (和諧之家) — call 2522 0434, 24-hour women's domestic violence hotline (Hong Kong)

https://www.harmonyhousehk.org/en/
Call 2522 0434 (women, 24 hours)Call 2295 1386 (MAN Hotline)Call 2751 8822 (Children Hotline)
Hours: 24 hours (Woman Hotline); hours for the MAN and Children hotlines are not stated on the page
Free service; call costs depend on your phone plan. Note: Only the women's line is stated as 24 hours; the page gives no hours for the men's and children's lines.
What It Does
Hong Kong's domestic violence prevention centre. Its 24 Hours Woman Hotline (2522 0434) is for women facing violence at home; it also runs a MAN Hotline for men (2295 1386) and a Children Hotline (2751 8822). Harmony House is a one-stop anti-domestic-violence agency with preventive and therapeutic services.
Who It Helps
Women experiencing domestic violence in Hong Kong; men can call the MAN Hotline and children the Children Hotline.
Free service; call costs depend on your phone plan. Note: Only the women's line is stated as 24 hours; the page gives no hours for the men's and children's lines.
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RainLily (風雨蘭) — call 2375 5322, sexual violence crisis support hotline (Hong Kong)

https://rainlily.org.hk/chi/service
Call 2375 5322
Hours: Mon–Fri 9am–10pm; Sat 9am–1pm; closed on public holidays
Free services (as the page states); call costs depend on your phone plan. Note: Not 24 hours (Mon–Fri 9am–10pm, Sat 9am–1pm, closed public holidays); for urgent medical care the page says to call 999.
What It Does
Hong Kong's first sexual violence crisis support centre. Counsellors and trained women volunteers answer the hotline and help survivors of sexual violence and the people supporting them. Free services include immediate support, counselling, emergency contraception, STI checks, legal information and accompaniment for forensic examination and police statements. Online support via SafeChat (WhatsApp 2375 5322).
Who It Helps
Women in Hong Kong who have experienced any form of sexual violence, and their supporters. The page is in Chinese and does not state other languages.
Free services (as the page states); call costs depend on your phone plan. Note: Not 24 hours (Mon–Fri 9am–10pm, Sat 9am–1pm, closed public holidays); for urgent medical care the page says to call 999.
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National Commission for Women Helpline — call 14490, 24×7 (India)

https://www.ncw.gov.in/
Call 14490
Hours: 24 hours, 7 days (24×7)
Free service; call costs depend on your phone plan. Note: The page does not state which languages the helpline uses.
What It Does
The National Commission for Women's helpline for immediate assistance and support for women. NCW also takes complaints online through its portal. For police, fire, health or other emergency help, NCW lists the national emergency number 112.
Who It Helps
Women in India who need help with violence, discrimination or other violations of their rights.
Free service; call costs depend on your phone plan. Note: The page does not state which languages the helpline uses.
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SAPA 129 (Ministry of Women's Empowerment and Child Protection) — call 129 or WhatsApp 08-111-129-129 (Indonesia)

https://laporsapa129.kemenpppa.go.id/
Call 129WhatsApp 08-111-129-129
Hours: Hours not stated on the service's page (the online report form is always available)
Free service; call costs depend on your phone plan. Note: Phone hours are not stated on the page, and the page is in Indonesian only.
What It Does
Indonesia's government service for reporting violence against women and children — physical, psychological, sexual or other violence, including domestic violence — whether it happened to you or someone you know. After a report, victims are offered support such as psychological assistance. Call 129, WhatsApp 08-111-129-129, or fill in the online form.
Who It Helps
Women and children in Indonesia experiencing violence, and anyone who sees or knows about it. The page is in Indonesian.
Free service; call costs depend on your phone plan. Note: Phone hours are not stated on the page, and the page is in Indonesian only.
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Sexual assault crisis lines 1202 (women) and 1203 (men) — Association of Rape Crisis Centers, 24/7 (Israel)

https://1202.org.il/en/support-and-information/
Call 1202 (answered by women)Call 1203 (answered by men)Anonymous chat
Hours: Phone any day, any time; online chat and WhatsApp during set hours
Free service; call costs depend on your phone plan.
What It Does
Support after sexual assault or harassment: emotional support, emergency response, information on your options (including the first 72 hours, police complaints, legal steps and rights) and referral to specialist services. Call 1202 to speak with a woman or 1203 with a man. Anonymous chat and WhatsApp (052-8361202) are open at set hours; there is also an Arabic-language line, 04-6566813.
Who It Helps
Anyone in Israel affected by sexual violence, of any gender, and people supporting them.
Free service; call costs depend on your phone plan.
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1522 — free 24-hour anti-violence and stalking helpline for women, also by chat and app (Italy)

https://www.1522.eu/
Call 1522
Hours: 24 hours
Free, including from mobiles ('il numero è gratuito anche dai cellulari').
What It Does
Specialist women operators answer requests for help and support from women who are victims of violence or stalking. Call 1522 free, including from mobiles, at any hour — even just for advice — or chat online; there is also a 1522 app. The website is available in Italian, English, French, Spanish and Arabic.
Who It Helps
Women in Italy experiencing violence or stalking, and anyone seeking advice about it.
Free, including from mobiles ('il numero è gratuito anche dai cellulari').
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Child abuse dial 189 (児童相談所虐待対応ダイヤル「189」, Children and Families Agency) — call 189, 24 hours (Japan)

https://kodomoshien.cfa.go.jp/no-gyakutai/
Call 189Call 0120-189-783 (consultation)
Hours: 189: 24 hours, 365 days (as listed on the Ministry of Education's children's SOS page); hours of 0120-189-783 are not stated
Free service; call costs depend on your phone plan (0120-189-783 is free to call, as the page states). Note: Some IP phones cannot connect to 189; the page is in Japanese only.
What It Does
A nationwide number that connects you straight to your local child guidance centre (児童相談所), where specialists respond. Call if you think a child may be being abused — it is fine even if you turn out to be wrong, and you can stay anonymous. The agency also lists a free child guidance centre line, 0120-189-783, for worries about childbirth and raising children.
Who It Helps
Anyone in Japan worried that a child is being abused, including children and parents. The page is in Japanese and does not state other languages.
Free service; call costs depend on your phone plan (0120-189-783 is free to call, as the page states). Note: Some IP phones cannot connect to 189; the page is in Japanese only.
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DV Soudan Plus (DV相談＋, Cabinet Office) — call 0120-279-889, 24 hours; chat 12pm–10pm (Japan)

https://soudanplus.jp/
Call 0120-279-889
Hours: Phone 24 hours, 365 days; chat 12:00–22:00; message box 24 hours
Free service; call costs depend on your phone plan. Note: The page offers 10 languages for chat only; it does not say the phone line works in other languages.
What It Does
Specialist counsellors help with any domestic violence from a spouse or partner — from 'is this DV?' to wanting to escape now or worrying about the children. If needed they arrange face-to-face meetings, accompaniment and a safe place to stay. Men can get help too (a dedicated line Sundays 3pm–9pm). In an emergency where you need police right away, call 110.
Who It Helps
Anyone in Japan affected by violence from a spouse or partner, including men. Chat is offered in 10 languages.
Free service; call costs depend on your phone plan. Note: The page offers 10 languages for chat only; it does not say the phone line works in other languages.
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Talian Kasih 15999 (Ministry of Women, Family and Community Development) — call 15999 or WhatsApp 019-261 5999, 24/7 (Malaysia)

https://www.malaysia.gov.my/my/topics/talian-kasih-15999
Call 15999WhatsApp 019-261 5999
Hours: 24 hours, 7 days a week
Free (toll-free number — 'Talian Bebas Tol', as the page states). Note: The page does not state which languages the line uses.
What It Does
Malaysia's government care line, linking the public with the Ministry to ask questions, make complaints or ask for help about abuse, child neglect, sexual harassment and baby abandonment. It also offers counselling, welfare support, protection assistance, reproductive health services and social guidance for teenagers. Toll-free 15999, WhatsApp 019-261 5999, or the Talian Kasih app.
Who It Helps
Anyone in Malaysia. The page (in Malay) does not state which languages the line uses.
Free (toll-free number — 'Talian Bebas Tol', as the page states). Note: The page does not state which languages the line uses.
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Women's Aid Organisation (WAO) — hotline +603 3000 8858; SMS/WhatsApp TINA +6018 988 8058, 24 hours (Malaysia)

https://wao.org.my/
Call +603 3000 8858SMS TINA +6018 988 8058
Hours: Hotline Mon–Fri 9am–5pm, Sat–Sun 8am–4pm; SMS/WhatsApp (TINA) 24 hours
Free crisis support (as the page states); call and SMS costs depend on your phone plan. Note: The phone hotline has set hours; only SMS/WhatsApp (TINA) is answered 24 hours.
What It Does
Malaysia's largest service provider for domestic violence survivors. Call the WAO hotline, or SMS or WhatsApp 'TINA' at any time, for crisis support and information on your rights and options so you can decide what is best for you. WAO also provides shelter for women and children facing abuse.
Who It Helps
Women and children in Malaysia facing domestic violence or other abuse, and people worried about them.
Free crisis support (as the page states); call and SMS costs depend on your phone plan. Note: The phone hotline has set hours; only SMS/WhatsApp (TINA) is answered 24 hours.
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Ministry of Gender Equality hotlines — call 139 (domestic violence), 113 (child abuse), 119 (family counselling), 24/7 (Mauritius)

https://gender.govmu.org/SitePages/Index.aspx
Call 139 (domestic violence)Call 113 (child abuse)Call 119 (family counselling)
Hours: 24 hours, 7 days
Free service; call costs depend on your phone plan. Note: The page gives only the numbers (no details on cost or languages); the page needs JavaScript to show them.
What It Does
The ministry's 24/7 hotlines: 139 for domestic violence, 113 to report child abuse, and 119 for family counselling. Its Family Support Services office numbers are also listed on the page.
Who It Helps
Anyone in Mauritius affected by domestic violence or family problems, or worried about a child being abused.
Free service; call costs depend on your phone plan. Note: The page gives only the numbers (no details on cost or languages); the page needs JavaScript to show them.
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Veilig Thuis — advice and reporting point for domestic violence and child abuse, call 0800-2000 free, 24/7 (Netherlands)

https://www.veiligthuis.nl/nl
Call 0800-2000
Hours: 24/7
Free ('Bel gratis').
What It Does
Call 0800-2000 free, or chat with a staff member, to get advice straight away about domestic violence or child abuse — for yourself or for someone else. You can stay anonymous if you wish. In acute danger, call 112.
Who It Helps
Anyone in the Netherlands experiencing, witnessing or worried about domestic violence or child abuse.
Free ('Bel gratis').
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Centrum Seksueel Geweld — call 0800-0188, free and anonymous help after sexual violence, 24/7 (Netherlands)

https://centrumseksueelgeweld.nl/
Call 0800-0188Chat online
Hours: Phone 24 hours, 7 days. Chat Mon–Fri 4pm–3am; Sat, Sun and holidays 8pm–3am (temporarily until 3am instead of 6am)
Free and anonymous (as the service states). Note: The 0800 number does not work from abroad — from outside the Netherlands use the chat or call your regional centre directly.
What It Does
When you call 0800-0188 you are put through to the Centre for Sexual Violence in your region, where doctors, nurses, psychologists, police and support workers work together to give the care you need. Call as soon as possible after a recent assault, but you can also call about something long ago or online.
Who It Helps
Anyone who has had an unwanted sexual experience or sexual abuse — online or offline, recently or long ago — and people supporting them. Deaf and hard-of-hearing people can call through Tolkcontact Teletolk.
Free and anonymous (as the service states). Note: The 0800 number does not work from abroad — from outside the Netherlands use the chat or call your regional centre directly.
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Línea 100 — call 100 free, 24 hours, about violence against women and family members; Chat 100 online (Peru)

https://www.gob.pe/479-linea-100
Call 100Chat 100
Hours: 24 hours, every day (phone); Chat 100 available 24 hours
Free from landlines and mobiles anywhere in Peru (as the service states). Note: Offered in Spanish, Quechua and Aymara. The Chat 100 site's hidden page description says Mon–Fri 8am–10pm, while its banner and gob.pe say 24 hours; if the chat is offline, call 100 (24 hours).
What It Does
Gives information, guidance, counselling and emotional support in Quechua, Aymara and Spanish to people affected by violence against women and family members, or who know of a case. Call 100 free from any landline or mobile anywhere in Peru. Chat 100 offers confidential online guidance, including about violence in dating relationships.
Who It Helps
Women, family members and people affected by sexual violence in Peru, and anyone who knows of a case of violence against women or within a family.
Free from landlines and mobiles anywhere in Peru (as the service states). Note: Offered in Spanish, Quechua and Aymara. The Chat 100 site's hidden page description says Mon–Fri 8am–10pm, while its banner and gob.pe say 24 hours; if the chat is offline, call 100 (24 hours).
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Niebieska Linia — call 800 120 002, free national helpline for people experiencing domestic violence, 24/7 (Poland)

https://niebieskalinia.info/
Call 800 120 002Email the helpline
Hours: 24 hours, 7 days
Free (bezpłatny), as the service states. Note: Help in English is only on Mondays 6pm–10pm and in Russian only on Tuesdays 6pm–10pm; Polish Sign Language is via WhatsApp only (510 404 333), Mondays 1pm–3pm.
What It Does
Consultants listen and advise people experiencing domestic violence, witnesses, and people worried about a child or older person; the site also has a lawyer and psychologist Q&A and a directory of local help. Call 800 120 002 or email niebieskalinia@niebieskalinia.info. English is offered on Mondays 6pm–10pm and Russian on Tuesdays 6pm–10pm on the same number.
Who It Helps
Anyone in Poland affected by domestic violence — victims, witnesses, family members — and professionals seeking consultation.
Free (bezpłatny), as the service states. Note: Help in English is only on Mondays 6pm–10pm and in Russian only on Tuesdays 6pm–10pm; Polish Sign Language is via WhatsApp only (510 404 333), Mondays 1pm–3pm.
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Linha de apoio a vítimas de violência doméstica — call 800 202 148 or text 3060, free, 24/7 (Portugal)

https://www.cig.gov.pt/area-portal-da-violencia/portal-violencia-domestica/apoio-vitimas-violencia-domestica/
Call 800 202 148Text 3060Email violencia@cig.gov.pt
Hours: 24 hours, 7 days
Free (gratuita), as the service states. Note: The page does not state which languages the line works in. Domestic violence can also be reported to the GNR or PSP police online (Portal Queixa Eletrónica), as the page says.
What It Does
The national domestic-violence information and support line of Portugal's National Network for Victims of Domestic Violence. Call 800 202 148 or send a text message to 3060 if you need help or know about a situation of domestic violence. Questions, requests for support and emotional support can also be emailed to violencia@cig.gov.pt.
Who It Helps
Anyone in Portugal experiencing domestic violence, and anyone who knows of a situation of domestic violence.
Free (gratuita), as the service states. Note: The page does not state which languages the line works in. Domestic violence can also be reported to the GNR or PSP police online (Portal Queixa Eletrónica), as the page says.
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Rwanda Investigation Bureau — call 3512 (gender-based violence), 3029 (Isange One Stop Centre) or 116 (child abuse) (Rwanda)

https://www.rib.gov.rw/contact-us
Call 3512 (domestic/gender violence)Call 3029 (Isange One Stop Centre)Call 116 (child abuse)Call 166 (emergency / crime)
Hours: Office hours Mon–Fri 8am–5pm; the page says 'Weekends & Public Holidays: Emergency hotlines available 24/7'
Free for 166, 3512 and 3029 (listed under 'toll free numbers' on RIB's home page); the page does not say whether 116 is free. Note: Police reporting lines rather than counselling; 24/7 is stated only for 'emergency hotlines'; the pages are in Kinyarwanda and English, other languages not stated.
What It Does
Lines to report domestic and gender-based violence (3512), reach the Isange One Stop Centre (3029), report child abuse (116) or report a crime in an emergency (166). RIB's home page lists 166, 3512 and 3029 as toll-free numbers.
Who It Helps
Anyone in Rwanda experiencing or witnessing domestic or gender-based violence or child abuse.
Free for 166, 3512 and 3029 (listed under 'toll free numbers' on RIB's home page); the page does not say whether 116 is free. Note: Police reporting lines rather than counselling; 24/7 is stated only for 'emergency hotlines'; the pages are in Kinyarwanda and English, other languages not stated.
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AWARE Women's Helpline — call 1800 777 5555, Mon–Fri 10am–6pm (Singapore)

https://www.aware.org.sg/womens-care-centre/helpline/
Call 1800 777 5555Call 6779 0282 (sexual assault)Book a chat or call-back
Hours: Mon–Fri 10am–6pm (Sexual Assault Care Centre line: Mon–Fri 10am–6pm, except public holidays)
Free service; call costs depend on your phone plan. Note: Weekday office hours only; the walk-in service has been discontinued.
What It Does
Trained helpliners give emotional support and information, and the helpline is the way in to AWARE's counselling and legal clinic. If it is unsafe to phone (for example in an abusive situation), book an online text chat or a call-back. People who have faced sexual assault or harassment can call the Sexual Assault Care Centre on 6779 0282.
Who It Helps
Women in Singapore, including those facing family violence, sexual assault or harassment; the Sexual Assault Care Centre supports survivors of all genders. Support in English, Mandarin, Malay and Tamil.
Free service; call costs depend on your phone plan. Note: Weekday office hours only; the walk-in service has been discontinued.
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National Anti-Violence and Sexual Harassment Helpline (NAVH) — call 1800-777-0000 (Singapore)

https://www.msf.gov.sg/what-we-do/break-the-silence/get-help/i-want-to-report-domestic-violence
Call 1800-777-0000Report online (NAVH form)
Hours: Hours not stated on the service's page
Free service; airtime charges apply for mobile calls to 1800 lines (as the page states). Note: Hours are not stated on the page, and mobile calls to 1800 numbers incur airtime charges.
What It Does
Singapore's national helpline for reporting violence or abuse, including domestic violence and sexual harassment, whether it is happening to you or someone else. Information is kept confidential, but a police report may be made where the law requires it. You can also report online. If there is imminent danger, call the police on 999 or SMS 70999.
Who It Helps
Anyone in Singapore experiencing violence or abuse, or worried about someone who is.
Free service; airtime charges apply for mobile calls to 1800 lines (as the page states). Note: Hours are not stated on the page, and mobile calls to 1800 numbers incur airtime charges.
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Gender-Based Violence Command Centre — 24/7 emergency line 0800 428 428; please-call-me *120*7867# (South Africa)

https://gbv.org.za/about-us/
Call 0800 428 428SMS 'help' to 31531 (disability)
Hours: 24 hours a day, 7 days a week
Free service; call costs depend on your phone plan.
What It Does
Call 0800 428 428 to speak to a social worker who gives immediate psychosocial support, refers you to services, and can refer calls directly to the police (SAPS 10111) and field social workers. Dial *120*7867# for a 'please call me'; people with disabilities can SMS 'help' to 31531, and video calls are offered in South African Sign Language.
Who It Helps
Anyone in South Africa experiencing or witnessing gender-based violence, including women, children and people with disabilities.
Free service; call costs depend on your phone plan.
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016 — call 016 free and in confidence, 24 hours, about any form of violence against women; or WhatsApp 600 000 016 (Spain)

https://violenciagenero.igualdad.gob.es/informacion-3/recursos/telefono016/
Call 016WhatsApp 600 000 016Email 016-online
Hours: Information and psychosocial support: 24 hours, Monday–Sunday; legal advice 08:00–22:00, Monday–Sunday
Free ('Gratuito').
What It Does
Call 016 for information, legal advice and immediate psychosocial support from specialist staff about any form of violence against women. Phone support is available in 53 languages, with WhatsApp, chat and email too. It is accessible for people with hearing or speech disabilities and low vision, and emergency calls are passed to 112.
Who It Helps
Women experiencing violence anywhere in Spain, and the people around them. Calls from under-18s are passed to the ANAR child helpline (900202010).
Free ('Gratuito').
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Kvinnofridslinjen — call 116 016, free and anonymous support after violence or threats, 24/7 (Sweden)

https://kvinnofridslinjen.se/
Call 116 016Chat (set hours)
Hours: Phone 24 hours, 7 days. Chat Mon 3pm–9pm, Tue 8am–1pm, Thu 3pm–9pm, Fri 9am–4pm, Sun 11am–5pm
Free and anonymous (as the service states). Note: You cannot send text messages to Kvinnofridslinjen. In an emergency call 112.
What It Does
Counsellors give support and advice to anyone who has been subjected to physical, psychological or sexual violence or threats, and to people close to them. Call 116 016 at any time, or chat at set hours. Kvinnofridslinjen moved to 116 016 so the same number is used across the EU.
Who It Helps
Anyone of any age who is or has been subjected to violence, people close to them, and professionals who meet victims in their work. The site has information in sign language.
Free and anonymous (as the service states). Note: You cannot send text messages to Kvinnofridslinjen. In an emergency call 112.
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113 Protection Hotline (113保護專線, Ministry of Health and Welfare) — call 113, free, 24 hours (Taiwan)

https://www.mohw.gov.tw/cp-23-135-1.html
Call 113
Hours: 24 hours, all year (including Lunar New Year)
Free (the Ministry describes it as '24小時免付費', toll-free 24 hours, from mobile or landline).
What It Does
Taiwan's national protection hotline for advice and reports about family violence, child and youth protection and sexual assault; abuse of older people can also be reported. It runs 24 hours a day, all year. Phone service in 6 languages; help is also available by text message and online chat. If life is in danger, call 110.
Who It Helps
Anyone in Taiwan facing or worried about family violence, sexual assault, or the abuse of a child or older person, including relatives and neighbours.
Free (the Ministry describes it as '24小時免付費', toll-free 24 hours, from mobile or landline).
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Children's Authority of Trinidad and Tobago — call 996 or 800-2014 free to report child abuse, 24/7 (Trinidad and Tobago)

https://ttchildren.org/
Call 996Call 800-2014Email info@ttchildren.org
Hours: 24 hours, 7 days
Free (the page says 'Call Our Hotline (Free 24/7)'). Note: A child-protection reporting line rather than a counselling line.
What It Does
Report child abuse or maltreatment to the national child-protection authority, anonymously if you prefer. Its teams work around the clock on the safety of children who come to its attention. Call the free hotline 996 or 800-2014, or use the online report form.
Who It Helps
Anyone in Trinidad and Tobago who is aware of, or worried about, a child being abused or neglected, including children themselves.
Free (the page says 'Call Our Hotline (Free 24/7)'). Note: A child-protection reporting line rather than a counselling line.
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Children, Young People & Students

Kids Helpline — call 1800 55 1800 or webchat with a counsellor, 24/7, for ages 5 to 25 (Australia)

https://kidshelpline.com.au/
Call 1800 55 1800Webchat counselling
Hours: Open 24/7, 365 days a year (phone); webchat 24/7
Free — 'It's FREE to call - including from your mobile.'
What It Does
Free, private and confidential counselling by phone or webchat. After a short recorded message you are connected to the next available counsellor, who asks questions to understand your situation; you can choose the gender of the counsellor. If you or someone you care about is in immediate danger, call 000.
Who It Helps
Children and young people in Australia aged 5 to 25.
Free — 'It's FREE to call - including from your mobile.'
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eheadspace — call 1800 650 890 or webchat with a youth mental health clinician, 3pm–10pm daily (Australia)

https://headspace.org.au/online-and-phone-support/connect-with-us/
Call 1800 650 890Webchat (free account)
Hours: 3pm–10pm every day (headspace says 'in your local time'); final chats accepted 30 minutes before closing
Free ('completely free, confidential'). Note: Not an emergency service and open 3pm–10pm only; webchat and email need an account.
What It Does
Free, confidential short-term support by phone, webchat or email from qualified mental health clinicians — social workers, mental health nurses, psychologists, occupational therapists and counsellors. Webchat and email need an account; emails are answered within 2 days. Waits can be 40 minutes or more at busy times.
Who It Helps
Young people aged 12 to 25 in Australia, and family or friends worried about a young person in that age range.
Free ('completely free, confidential'). Note: Not an emergency service and open 3pm–10pm only; webchat and email need an account.
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Youthline — free call 0800 376 633, free text 234 or webchat, 24/7 (New Zealand)

https://youthline.co.nz/
Call 0800 376 633Text 234Webchat
Hours: 24/7 (call, text and webchat)
Free ('Free call 0800 376 633', 'Free text 234').
What It Does
Youthline's 24/7 Helpline gives free support to young people who need someone to talk to, by phone, text or webchat; a WhatsApp option (09 886 56 96) is also listed. Free call 0800 376 633 or free text 234.
Who It Helps
Young people in New Zealand, and anyone supporting a young person — Youthline has supported Kiwis aged 12–24 for more than 50 years.
Free ('Free call 0800 376 633', 'Free text 234').
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What's Up — free helpline for kids and teens, call 0800 942 8787, 11am–11pm daily (New Zealand)

https://whatsup.co.nz/
Call 0800 942 8787
Hours: Every day 11am–11pm (phone); online chat 11am–10.30pm
Free ('Our free helpline is open every day'). Note: Not 24/7: phone 11am–11pm and chat 11am–10.30pm; at other times young people can use Youthline or 1737, or 111 in an emergency.
What It Does
Counsellors listen to and support tamariki and rangatahi by free phone call or online chat, every day. Call 0800 942 8787 or chat on the website. If it's an emergency, call 111.
Who It Helps
Children aged 5–12 and teenagers aged 13–19 in New Zealand.
Free ('Our free helpline is open every day'). Note: Not 24/7: phone 11am–11pm and chat 11am–10.30pm; at other times young people can use Youthline or 1737, or 111 in an emergency.
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Childline — call 0800 1111 free or chat 1-2-1 online, 24/7, for children and young people (UK)

https://www.childline.org.uk/get-support/contacting-childline/
Call 0800 11111-2-1 chat with a counsellor
Hours: 24 hours a day, 7 days a week (phone and 1-2-1 chat; night-time chats may be shorter); BSL via SignVideo Mon–Fri 8am–8pm, Sat 8am–1pm
Free from most UK landlines and mobiles, and calls won't show on your phone bill; mobile calls from the Channel Islands are chargeable (as Childline states).
What It Does
Trained counsellors listen and support you with whatever you're going through – by phone, 1-2-1 online chat, or email (usually a reply within a day). You can talk in Welsh, though there are fewer Welsh-speaking counsellors. There is a separate section for under-12s.
Who It Helps
Children and young people in the UK, Channel Islands and Guernsey (the NHS says under-19s can call 0800 1111).
Free from most UK landlines and mobiles, and calls won't show on your phone bill; mobile calls from the Channel Islands are chargeable (as Childline states).
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Here2Talk — call 1-877-857-3397 or chat in the app, 24/7, for B.C. post-secondary students (British Columbia, Canada)

https://here2talk.ca/
Call 1-877-857-3397 (toll-free)Call 604-642-5212Call +1-604-642-5212 (from abroad)
Hours: 24 hours, 7 days, 365 days a year
Free (as the service states); international call charges may apply from outside Canada. Note: Only for students registered at a B.C. post-secondary institution; single-session counselling, not ongoing therapy (as the FAQ states); counsellors in other languages are limited.
What It Does
Free, confidential counselling and community referral for students by phone, app or web chat, 24/7, with no appointment needed — for stress, anxiety, loneliness, depression, relationships, study pressure and more. Call 1-877-857-3397 (toll-free across Canada) or 604-642-5212; from outside Canada +1-604-642-5212 (international charges may apply). Some other languages on request.
Who It Helps
All students registered at a public or private post-secondary institution in B.C., domestic or international, full- or part-time, online, or studying abroad.
Free (as the service states); international call charges may apply from outside Canada. Note: Only for students registered at a B.C. post-secondary institution; single-session counselling, not ongoing therapy (as the FAQ states); counsellors in other languages are limited.
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Childline (ISPCC) — call 1800 66 66 66 or chat online, 24 hours, every day (Ireland)

https://www.childline.ie/
Call 1800 66 66 66Live chat online
Hours: 24 hours a day, every day (phone and online chat)
Free. Childline says you can talk to it for free.
What It Does
Trained staff and volunteers listen to children and young people about anything, from feelings, bullying and abuse to relationships and school, in confidence. You can stay anonymous and only need to give a first name and age. Call 1800 66 66 66 or use Live Chat on the website. From 1 November 2026 Childline records calls for safeguarding and training.
Who It Helps
All children and young people in Ireland up to and including the age of 18.
Free. Childline says you can talk to it for free.
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ISPCC Teenline — call 1800 833 634, 24 hours a day, for young people up to 18 (Ireland)

https://www.ispcc.ie/teenline/
Call 1800 833 634
Hours: 24 hours a day, 365 days a year
Free. 'The service is free to contact' (as the ISPCC states). Note: For under-18s only; a listening service, not counselling. The ISPCC's Childline (1800 66 66 66) is listed separately.
What It Does
A national active listening service for young people: confidential, non-directive and non-judgmental, so you can talk about whatever is on your mind without being told what to do. Call 1800 833 634 at any time.
Who It Helps
Children and young people up to the age of 18 in Ireland.
Free. 'The service is free to contact' (as the ISPCC states). Note: For under-18s only; a listening service, not counselling. The ISPCC's Childline (1800 66 66 66) is listed separately.
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National Runaway Safeline — call or text 1-800-RUNAWAY (1-800-786-2929), 24/7 (United States)

https://www.1800runaway.org/
Call 1-800-RUNAWAY (786-2929)Text 1-800-786-2929
Hours: 24/7
Free ('There is no charge for contacting us', as the service states).
What It Does
Crisis Support Specialists listen, help you explore your options and support you in staying safe, by phone, text, chat, email or forum. The service has responded to runaway and homeless youth and families in crisis since 1974. The Home Free programme helps young people aged 12–21 return safely to a confirmed known adult or safe place at no cost.
Who It Helps
Runaway and homeless young people and youth in crisis in the US, and the caregivers and service providers supporting them.
Free ('There is no charge for contacting us', as the service states).
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Teen Line — call (800) 852-8336 or text TEEN to 839863, teens listening every evening (United States)

https://didihirsch.org/teenline/
Call (800) 852-8336Text TEEN to 839863
Hours: Phone 6pm–10pm PST and text 6pm–9pm PST, every night; outside these hours calls go to Didi Hirsch adult counsellors for 24/7 support
Free ('Teen Line is always free', as the service states). Note: Teen listeners only in the evening (Pacific time); for ages up to 19; English only.
What It Does
Trained teen volunteers ('Listeners'), each with over 100 hours of training and supervised by adult mental-health professionals, offer peer support by phone or text. You don't have to be in crisis to reach out. Outside teen hours, calls go to adult counsellors at Didi Hirsch's Suicide Prevention Center. In immediate danger, call 911 or 988.
Who It Helps
Young people up to age 19 in the US (people over 19 are directed to call or text 988). Support is in English only.
Free ('Teen Line is always free', as the service states). Note: Teen listeners only in the evening (Pacific time); for ages up to 19; English only.
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Boys Town National Hotline — call 800-448-3000, 24/7; teens can text VOICE to 20121 (United States and Canada)

https://www.boystown.org/child-family-services/crisis
Call 800-448-3000Text VOICE to 20121Email hotline@boystown.org
Hours: 24 hours a day, 365 days a year
Toll-free calls (as the service states); message and data rates may apply to texts.
What It Does
Specially trained Boys Town counsellors support kids, teens and parents by phone, text or email, any day, any time. Spanish-speaking counsellors and translation in more than 100 languages are available 24 hours a day. People who are speech- or hearing-impaired can email hotline@boystown.org. Email replies can take 24–48 hours; if you are overwhelmed, thinking of hurting yourself or being abused, call instead.
Who It Helps
Kids, teens and parents calling from any of the 50 states, DC, the US territories or Canada.
Toll-free calls (as the service states); message and data rates may apply to texts.
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Kids Help Phone — call 1-800-668-6868 or text CONNECT to 686868, 24/7 (Canada)

https://kidshelpphone.ca/
Call 1-800-668-6868Text CONNECT to 686868
Hours: 24 hours, 7 days (phone and text); live chat hours as stated on the page
Free. Kids Help Phone says the texting service is free and texts do not use up a plan's text allowance (the number may still show on your bill).
What It Does
Call 1-800-668-6868 to talk with a counsellor in multiple languages, or text CONNECT to 686868 to reach a trained volunteer crisis responder (supervised by professional staff). Indigenous young people can text FIRST NATIONS, INUIT or METIS to 686868 to ask for a First Nations, Inuk or Métis responder, if one is available.
Who It Helps
Young people anywhere in Canada (kids, teens and young adults), about any issue. Services are offered in English and French.
Free. Kids Help Phone says the texting service is free and texts do not use up a plan's text allowance (the number may still show on your bill).
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Good2Talk — call 1-866-925-5454 (ON) or 1-833-292-3698 (NS), 24/7, for post-secondary students (Ontario and Nova Scotia, Canada)

https://good2talk.ca/
Call 1-866-925-5454 (Ontario)Text GOOD2TALKON to 686868Call 1-833-292-3698 (Nova Scotia)Text GOOD2TALKNS to 686868
Hours: 24 hours, 7 days
Free (as the service states). Note: Only for post-secondary students in Ontario and Nova Scotia; text support is from trained volunteers.
What It Does
Post-secondary students can talk to a professional counsellor by phone, or text a trained volunteer crisis responder, about anything affecting their mental health — stress, anxiety, depression, substance use, relationships or loneliness — and get referrals to campus and community services. Ontario: call 1-866-925-5454 or text GOOD2TALKON to 686868. Nova Scotia: call 1-833-292-3698 or text GOOD2TALKNS to 686868.
Who It Helps
Students at colleges and universities in Ontario or Nova Scotia. Ontario students can get phone support in 100+ languages through interpreters.
Free (as the service states). Note: Only for post-secondary students in Ontario and Nova Scotia; text support is from trained volunteers.
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Línea 102 — call 102, free and confidential support line for children and teenagers (Argentina)

https://www.argentina.gob.ar/capital-humano/familia/ninez-y-familia/linea-102
Call 102
Hours: Hours not stated on the service's page
Free (the page says 'Es un servicio sin costo y confidencial'). Note: Not an emergency service (call 911); answered by each province's own team, hours not stated; Spanish.
What It Does
A listening, support and guidance line for children and teenagers. Trained teams give information and advice when a child's rights are at risk and link with the child-protection system. Call 102. It is not an emergency service: in an urgent situation the page says to call 911.
Who It Helps
Children and teenagers, family members and other adults (teachers, neighbours, agencies), or anyone who knows or suspects a child's rights are being violated, anywhere in Argentina.
Free (the page says 'Es un servicio sin costo y confidencial'). Note: Not an emergency service (call 911); answered by each province's own team, hours not stated; Spanish.
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147 Rat auf Draht — call 147, free and anonymous help for children and young people, 24/7 (Austria)

https://www.rataufdraht.at/
Call 147Chat online
Hours: Phone 24 hours, 7 days. Chat Mon, Tue, Fri 6pm–7pm; Wed, Thu 6pm–8pm (chat closed on public holidays)
Free (zum Nulltarif) and anonymous (as the service states).
What It Does
Psychologists, counsellors, social educators and lawyers help children and young people with problems, questions and crises — school, family, love, sexuality, violence, addiction or mental health. Call 147 from anywhere in Austria with no area code. Parents, grandparents and teachers can get free parenting advice through its separate Elternseite (video counselling).
Who It Helps
Children, teenagers and young adults in Austria. Parents and other adults who care for children use the separate Rat auf Draht Elternseite.
Free (zum Nulltarif) and anonymous (as the service states).
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Awel — call 102, free and anonymous listening line for children and young people (Belgium, Dutch-speaking)

https://awel.be/babbel
Call 102
Hours: Phone daily 4pm–10pm (from 2pm on Wednesdays); not on Sundays or public holidays. Chat 6pm–10pm
Free (as the service states). Note: Dutch-language; not 24/7 and closed on Sundays. The number appears in your phone's call history.
What It Does
Trained volunteers listen to children and young people about anything — worries, questions or something that happened — by phone, chat or email (brievenbus@awel.be). Calls last up to 45 minutes so more young people can get through; you can call again the next day. Call 102.
Who It Helps
Children and young people in Belgium (the site is in Dutch, with a short English/French page). Callers do not have to say who they are.
Free (as the service states). Note: Dutch-language; not 24/7 and closed on Sundays. The number appears in your phone's call history.
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Child Helpline Cambodia — call 1280, free, 24 hours (Cambodia)

https://childhelplinecambodia.org/
Call 1280Text 1280
Hours: 24 hours
Free (as the service states). Note: The page does not state which languages counsellors use (the website is in English and Khmer).
What It Does
Free, confidential phone counselling, information, referral and follow-up for children and young people. Counsellors are available at any time on 1280, free from anywhere in Cambodia. You can also send a text message to 1280 or ask a counsellor through the website.
Who It Helps
Children and young people up to 25 years old in Cambodia.
Free (as the service states). Note: The page does not state which languages counsellors use (the website is in English and Khmer).
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ICBF Línea 141 — call 141, national line for child protection, emergencies and guidance, 24 hours (Colombia)

https://www.icbf.gov.co/atencion-y-servicios-ciudadania
Call 141Call 01 8000 91 80 80Email atencionalciudadano@icbf.gov.co
Hours: Línea 141: 24 hours; 01 8000 91 80 80: Mon–Fri 8am–5pm
Free (the page calls both 'línea gratuita nacional'). Note: Spanish; the page does not state other languages. The 01 8000 line keeps office hours only.
What It Does
Colombia's family-welfare institute takes reports of threats to, or violations of, children's and teenagers' rights and gives protection, emergency response and guidance. Call 141 at any time; the general free line 01 8000 91 80 80 answers on weekdays.
Who It Helps
Children and teenagers in Colombia, and any adult who knows or suspects a child is at risk, abused or neglected.
Free (the page calls both 'línea gratuita nacional'). Note: Spanish; the page does not state other languages. The 01 8000 line keeps office hours only.
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Hrabri telefon — call 116 111 (children) or 0800 0800 (parents), anonymous advice line, weekdays 9am–8pm (Croatia)

https://hrabritelefon.hr/
Call 116 111 (children)Call 0800 0800 (parents)
Hours: Weekdays 9am–8pm (both lines; WhatsApp chat for children the same hours)
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Weekdays 9am–8pm only — not available at night or at weekends.
What It Does
Trained staff and volunteers listen to children and teenagers about feelings, confusing situations or when their rights are not respected (116 111). Parents and other adults worried about a child can get advice on parenting, communication, abuse and neglect on 0800 0800.
Who It Helps
Children and teenagers (the site has sections for ages 6–12 and 13–18) on 116 111; parents and adults worried about a child on 0800 0800, in Croatia.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Weekdays 9am–8pm only — not available at night or at weekends.
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Linka bezpečí — call 116 111, free and anonymous help for children and students up to 26, nonstop (Czechia)

https://www.linkabezpeci.cz/
Call 116 111Chat onlineEmail pomoc@linkabezpeci.cz
Hours: Phone nonstop (24/7). Chat daily 9am–1pm and 3pm–7pm; emails answered within 3 working days
Free (zdarma), as the service states. Note: The chat needs a registration (nickname and password) and allows up to 90 minutes a day.
What It Does
Counsellors listen to children and students about anything that is troubling them, by phone, chat or email. Callers do not have to give their name, where they live or which school they go to. Call 116 111 at any time. Parents can use a separate line (Rodičovská linka) on the same site.
Who It Helps
Children under 18, and students under 26, in Czechia.
Free (zdarma), as the service states. Note: The chat needs a registration (nickname and password) and allows up to 90 minutes a day.
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BørneTelefonen — call or text 116 111, free and anonymous counselling for children and young people, 24/7 (Denmark)

https://bornetelefonen.dk/
Call 116 111Text 116111
Hours: Phone, text and chat open 24 hours a day, all year
Free, and you are 100% anonymous (as the service states).
What It Does
Counsellors talk with children and young people about anything, big or small. Call 116 111 — the page says to call directly if a problem is urgent — or send a text to 116111. The service can also arrange a free support person (bisidder).
Who It Helps
Children and young people in Denmark.
Free, and you are 100% anonymous (as the service states).
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Lasteabi — call 116 111, free and anonymous helpline for and about children, 24/7 (Estonia)

https://www.lasteabi.ee/et
Call 116 111From abroad +372 600 4434
Hours: 24 hours, 7 days
Free and anonymous (as the service states). International charges apply from abroad. Note: Contacts are recorded (as the page states). Sign-language counselling is offered; the page does not state other languages.
What It Does
Lasteabi listens to and helps children who need support and adults who know a child in need. Call 116 111 at any time, or use the chat on the website. From abroad call +372 600 4434.
Who It Helps
Children and young people in Estonia, and anyone who knows a child who needs help.
Free and anonymous (as the service states). International charges apply from abroad. Note: Contacts are recorded (as the page states). Sign-language counselling is offered; the page does not state other languages.
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119 Allô Enfance en Danger — free 24/7 line for children at risk and adults worried about a child (France)

https://www.allo119.gouv.fr/
Call 119
Hours: 24 hours a day, 7 days a week
Free ('APPEL GRATUIT').
What It Does
Children facing risk or danger, for themselves or another child they know, and adults worried about a child, can call 119 free at any time. Most calls concern psychological, physical or sexual violence; others cover neglect, running away, dangerous games and cyberbullying. The call does not appear on detailed phone bills, and there are chat and Deaf/hard-of-hearing options.
Who It Helps
Children and young people in France, and any adult — relative, neighbour or school staff — worried about a child.
Free ('APPEL GRATUIT').
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Fil Santé Jeunes — call 0800 235 236, free and anonymous health line for 12–25-year-olds, daily 9am–11pm (France)

https://www.filsantejeunes.com/qui-sommes-nous
Call 0800 235 236Chat online
Hours: Phone every day 9am–11pm; one-to-one chat every day 9am–10pm
Free and anonymous (as the service states). Note: Only for ages 12–25 and not 24/7 (chat closes at 10pm).
What It Does
A team of trained listeners — psychologists, doctors, educators, family counsellors and social workers — answers young people's questions and worries about their health and wellbeing, by phone or one-to-one chat. Call 0800 235 236. The site also has a question service and moderated forums.
Who It Helps
Young people aged 12 to 25 anywhere in France (the service is reserved for this age group). The site has an access option for deaf and hard-of-hearing young people.
Free and anonymous (as the service states). Note: Only for ages 12–25 and not 24/7 (chat closes at 10pm).
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Nummer gegen Kummer — Kinder- und Jugendtelefon 116 111, free and anonymous, Mon–Sat 14:00–20:00 (Germany)

https://www.nummergegenkummer.de/
Call 116 111Call 0800 111 0550 (parents)
Hours: Children and teens: phone Mon–Sat 14:00–20:00, chat Mon–Thu 14:00–20:00; parents' line Mon, Wed, Fri 9:00–17:00 and Tue, Thu 9:00–19:00
Free ('Ein Gespräch kostet nichts'); anonymous. Note: Phone hours are limited to afternoons and evenings; outside them you can leave a written message.
What It Does
Children and teenagers can call 116 111 to talk about anything that is worrying them; on Saturdays, young people counsel young people. You can also send a message at any time (reply within 2 days) or chat. Parents and carers can call the Elterntelefon on 0800 111 0550.
Who It Helps
Children and young people in Germany, plus parents and other carers through the Elterntelefon.
Free ('Ein Gespräch kostet nichts'); anonymous. Note: Phone hours are limited to afternoons and evenings; outside them you can leave a written message.
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The Smile of the Child — call 1056 or 116111, free helplines for children and worried adults, 24/7 (Greece)

https://www.hamogelo.gr/gr/en/sos-1056/
Call 1056Call 116111Chat 1056
Hours: 24 hours, 7 days, 365 days a year
Free from landlines and mobiles; no card or credit needed from payphones (as the service states).
What It Does
Social workers and psychologists support children and adults on any concern, take anonymous or named reports of child abuse, neglect, bullying or trafficking, and can send emergency response teams. Call 1056 (national SOS line) or 116111 (European child helpline, counselling for children and teenagers). Children can also use email, chat and social media.
Who It Helps
Every child and adult in Greece with a concern about a child — including children experiencing violence, bullying or neglect, and missing children.
Free from landlines and mobiles; no card or credit needed from payphones (as the service states).
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Kék Vonal — call 116-111, free and anonymous helpline for children and young people, 0–24 (Hungary)

https://kek-vonal.hu/
Call 116-111Call 116-000 (worried adults)Chat online
Hours: 116-111: 24 hours (0–24). Chat 1pm–9pm. 116-000 for adults: non-stop. Letters answered within 72 hours
Free (ingyenes) and anonymous (as the service states). Note: The chat needs a simple registration (no full name or contact details required).
What It Does
Young people can call 116-111 at any time to talk about whatever is on their mind, chat in the afternoon and evening, or write and get an answer within 72 hours. Parents and professionals worried about a child can call 116-000.
Who It Helps
Children and young people under 24 in Hungary (116-111); parents and professionals worried about a child (116-000).
Free (ingyenes) and anonymous (as the service states). Note: The chat needs a simple registration (no full name or contact details required).
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Telefono Azzurro — call 19696, free listening line for children, teenagers and worried adults, 24/7 (Italy)

https://azzurro.it/
Call 19696
Hours: 24 hours, 7 days
Free (as the service states).
What It Does
Trained staff listen to and support children and teenagers up to 18 with any worry or emergency, and advise parents and other adults with concerns about a child. Call 19696 from anywhere in Italy. Telefono Azzurro also runs the government's 114 Emergenza Infanzia line and 116 000 for missing children.
Who It Helps
Children and teenagers up to 18, and parents, family members and other adults worried about a child, anywhere in Italy.
Free (as the service states).
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24-hour Child SOS Dial (24時間子供SOSダイヤル, Ministry of Education) — call 0120-0-78310, 24 hours (Japan)

https://www.mext.go.jp/a_menu/shotou/seitoshidou/06112216.html
Call 0120-0-78310
Hours: 24 hours, every day, including nights and holidays
Free service; call costs depend on your phone plan. Note: Run locally by each prefecture's or city's board of education, so who answers depends on where you call from; Japanese only as far as the page shows.
What It Does
A nationwide number for children and parents to talk about bullying, worries about school or friends, or any other SOS, at any time including nights and holidays. Calls are answered by services run by prefectural and designated-city boards of education. If you do not get through, the Ministry asks you to try again.
Who It Helps
Children and young people in Japan and their parents or guardians. The page is in Japanese and does not state other languages.
Free service; call costs depend on your phone plan. Note: Run locally by each prefecture's or city's board of education, so who answers depends on where you call from; Japanese only as far as the page shows.
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Childline Japan (チャイルドライン) — call 0120-99-7777, free, daily 4pm–9pm, for under-18s (Japan)

https://childline.or.jp/tel
Call 0120-99-7777Chat online
Hours: Phone every day 4pm–9pm; online chat Mon–Sat 4pm–9pm and on the 4th Sunday of the month 4pm–6.30pm; closed 29 December–3 January
Free (フリーダイヤル／無料 — no call charge, as the page states). Note: Not 24 hours (4pm–9pm daily) and only for under-18s; closed over the New Year holiday.
What It Does
A free phone line for children up to 18. Childline listens to anything a child wants to talk about, keeps it secret and does not need a name; the child can hang up at any time. Online chat is also offered. Some mobile phones, kids' phones and 050 IP phones may not connect, and internet calling (LINE, Skype, Zoom) cannot be used; the 'net denwa' service ended on 31 March 2026.
Who It Helps
Children and young people aged 18 and under anywhere in Japan. The page does not state languages other than Japanese.
Free (フリーダイヤル／無料 — no call charge, as the page states). Note: Not 24 hours (4pm–9pm daily) and only for under-18s; closed over the New Year holiday.
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Childline Kenya — National Child Helpline 116, 24-hour and toll-free; WhatsApp +254 722 116 116 (Kenya)

https://childlinekenya.co.ke/
Call 116WhatsApp +254 722 116 116Email 116@childlinekenya.co.ke
Hours: 24 hours
Free (toll-free, as stated).
What It Does
Children, and adults who know of or witness violence against a child, can call 116 free from anywhere in Kenya to report abuse anonymously, get information on child-related issues or access counselling. Childline also takes calls or texts on 0724 555 251, 0725 352 107 and 0732 263 554, plus WhatsApp and email.
Who It Helps
Children in Kenya, and adults concerned about a child's safety.
Free (toll-free, as stated).
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De Kindertelefoon — call 0800-0432 or chat, free and anonymous for ages 8–18, every day 11am–9pm (Netherlands)

https://www.kindertelefoon.nl/bellen
Call 0800-0432Chat online
Hours: Every day 11am–9pm (phone and chat)
Free, and calls do not appear on the phone bill (as the service states). Note: For ages 8–18 only, and not 24/7.
What It Does
A trained volunteer listens to whatever is on a child's mind — feeling scared, sad or in love, bullying, stress or problems at home — at the child's own pace. Children do not have to give their real name. Call 0800-0432 or chat online; the site also has a forum for 12–18-year-olds.
Who It Helps
Children and young people aged 8 to 18 in the Netherlands (the site also links to separate help for 16–27-year-olds).
Free, and calls do not appear on the phone bill (as the service states). Note: For ages 8–18 only, and not 24/7.
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Alarmtelefonen for barn og unge — call 116 111, free child-welfare helpline, open around the clock (Norway)

https://www.116111.no/
Call 116 111Text 417 16 111From abroad +47 954 11 755
Hours: Phone 24 hours, 7 days. Chat and text 4.15pm–10.45pm every day except Saturday (until 11.45pm on Saturdays)
Free (as the service states). International charges apply from abroad. Note: Chat and text are only answered in the evening; the phone is open 24/7.
What It Does
The child welfare service's round-the-clock line for children and young people experiencing neglect or poor care (omsorgssvikt), or needing help because of their own risky behaviour. Adults worried about a child can also call. Call 116 111, text 417 16 111, chat or email alarm@116111.no. Interpreters for most languages can be arranged at any hour.
Who It Helps
Children and young people in Norway, and adults who are worried about a child.
Free (as the service states). International charges apply from abroad. Note: Chat and text are only answered in the evening; the phone is open 24/7.
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116 111 telefon zaufania — free, anonymous helpline and chat for children and young people, 24/7 (Poland)

https://116111.pl/o-116111/
Call 116 111Chat online
Hours: 24 hours, 7 days
Free (bezpłatny) and anonymous (as the service states). Note: Lines can be busy — the page suggests trying several times. The chat and written messages need a free account and log-in; chats last up to 50 minutes.
What It Does
Psychologists and educators trained in phone and online support listen to young people about anything — school, family, friends, feelings, online safety. Call 116 111, use the chat, or send a message through the site (it needs an account; replies take a few hours to 2–3 days). If a young person's life or health is in danger, they will contact people who can keep them safe.
Who It Helps
Children and young people under 18 anywhere in Poland.
Free (bezpłatny) and anonymous (as the service states). Note: Lines can be busy — the page suggests trying several times. The chat and written messages need a free account and log-in; chats last up to 50 minutes.
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Telefonul Copilului — call 116 111, free helpline for children and teenagers, weekdays 10am–8pm (Romania)

https://telefonulcopilului.ro/
Call 116 111Email the helpline
Hours: Mon–Fri 10am–8pm
Free (GRATUIT) from Telekom, Vodafone and Orange landline and mobile networks (as the service states). Note: Weekday daytime hours only, and the page lists only three networks (Telekom, Vodafone, Orange) the number can be called from.
What It Does
Psychologists listen to children and teenagers about any problem — including fear and anxiety linked to online abuse — and help them find a way forward. Call 116 111 without a prefix, or email vorbestecunoi@telefonulcopilului.ro.
Who It Helps
Children and teenagers in Romania (116 111 is described as the only telephone service dedicated to them).
Free (GRATUIT) from Telekom, Vodafone and Orange landline and mobile networks (as the service states). Note: Weekday daytime hours only, and the page lists only three networks (Telekom, Vodafone, Orange) the number can be called from.
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Tinkle Friend (Singapore Children's Society) — call 1800-2744-788, helpline and chat for primary school children (Singapore)

https://www.tinklefriend.sg/
Call 1800-2744-788
Hours: Helpline Mon–Fri 2.30pm–5pm; online chat Mon–Thu 2.30pm–7pm and Fri 2.30pm–5pm; closed weekends and public holidays
Free service; call costs depend on your phone plan. Note: Short weekday afternoon hours only; closed weekends and public holidays.
What It Does
Support, advice and information for lonely or distressed primary school children, especially when their parents or main carers are not available. Children can call or use the online chat box on the website. Calls and chats are recorded. Outside opening hours the page points children to National Mindline 1771.
Who It Helps
Primary school children in Singapore (13 years old and below).
Free service; call costs depend on your phone plan. Note: Short weekday afternoon hours only; closed weekends and public holidays.
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TOM telefon — call 116 111, free and anonymous counselling for children and teenagers, daily 12–8pm (Slovenia)

https://www.e-tom.si/
Call 116 111
Hours: Every day, including Sundays and holidays, 12pm–8pm. Chat Mon–Fri 2pm–9pm; email any time
Free (brezplačno), as the service states. Note: Not 24/7: phone every day 12pm–8pm; chat on weekdays only.
What It Does
Counsellors listen to children and teenagers and give anonymous, confidential advice about anything that worries them. Call 116 111 every afternoon and evening, use the chat on weekdays, or email at any time. Anonymity cannot be kept if a child is in danger.
Who It Helps
Children and teenagers in Slovenia.
Free (brezplačno), as the service states. Note: Not 24/7: phone every day 12pm–8pm; chat on weekdays only.
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Childline South Africa — call 116 free, 24-hour counselling line for children (South Africa)

https://www.childlinesa.org.za/
Call 116
Hours: 24 hours, 7 days
Free (the page says '24 hour Toll-free Number on 116' and 'we are free from all networks'). Note: The online webchat was offline for maintenance when checked; the page does not state languages.
What It Does
Counsellors are available around the clock for children who need to talk or are at risk of abuse or violence. Call 116, free from all networks. If a child is in immediate danger, Childline advises calling the police on 10111 or 112.
Who It Helps
Children and teenagers in South Africa; the website also has sections for parents and educators.
Free (the page says '24 hour Toll-free Number on 116' and 'we are free from all networks'). Note: The online webchat was offline for maintenance when checked; the page does not state languages.
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Youth counselling line 1388 (Korea Youth Counseling & Welfare Institute) — call 1388 (South Korea)

https://www.kyci.or.kr/userSite/index.asp
Call 1388
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: Hours are not stated on the page; from a mobile you must dial the area code before 1388.
What It Does
Korea's national counselling number for young people — call 1388 whenever you need to talk about a worry or need support suited to you. From a mobile phone, dial the local area code first, then 1388. The institute also runs the 1388 youth portal for online counselling and support for young people out of school.
Who It Helps
Young people in South Korea. The page is in Korean and links to a counselling page for foreigners.
Free service; call costs depend on your phone plan. Note: Hours are not stated on the page; from a mobile you must dial the area code before 1388.
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Fundación ANAR — Teléfono ANAR 900 20 20 10 or 116 111, free helpline for children and teenagers (Spain)

https://www.anar.org/que-hacemos/telefono-chat-anar/
Call 900 20 20 10Call 116 111Call 600 50 51 52 (adults/schools)
Hours: Hours not stated on the service's page
Free and confidential for the 900 and 116 111 numbers; the family/schools line is described as free (as the service states). Note: Hours are not stated on ANAR's current pages. 116 111 is listed only for some regions; 900 20 20 10 works throughout Spain.
What It Does
A psychologist answers, listens for as long as needed, and helps children and teenagers with any problem — relationships, violence, bullying, mental-health difficulties — and works out next steps. Call 900 20 20 10 from anywhere in Spain (116 111 also works in many regions). Adults and schools worried about a child can call 600 50 51 52.
Who It Helps
Children and teenagers under 18 anywhere in Spain; the family and schools line is for adults concerned about a child or teenager.
Free and confidential for the 900 and 116 111 numbers; the family/schools line is described as free (as the service states). Note: Hours are not stated on ANAR's current pages. 116 111 is listed only for some regions; 900 20 20 10 works throughout Spain.
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1929 Childline (National Child Protection Authority) — call 1929, free, 24 hours (Sri Lanka)

https://childprotection.gov.lk/en/what-we-do/1929-call-centre-helpline
Call 1929
Hours: Any time of the day, any day of the week (24 hours)
Free from any telecom provider (as the page states).
What It Does
Sri Lanka's national child helpline. Children or adults can call free from any network, at any time, to report child abuse or ask about any child-related concern; 1929 responds to emergencies and links children to services for long-term care. It covers abuse at home, school or institutions, child labour, trafficking, street children, substance use and children affected by conflict or disaster.
Who It Helps
Children in Sri Lanka and any adult worried about a child. Available in Sinhala, Tamil and English.
Free from any telecom provider (as the page states).
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Bris — call or text 116 111, or chat, free support for under-18s, day and night (Sweden)

https://www.bris.se/for-barn-och-unga/prata-med-oss/
Call 116 111Text 116 111
Hours: Phone, text and chat open every day, including at night; emails answered within a few days
Free, and it does not show on the phone bill (as the service states). Note: For under-18s only.
What It Does
Trained counsellors (kuratorer) bound by confidentiality listen to children and teenagers about anything — feeling down, worried or lonely, problems at home or with friends. Call or text 116 111, chat on the website or email. You do not have to say who you are. Phone support is also available in English.
Who It Helps
Children and young people under 18 in Sweden.
Free, and it does not show on the phone bill (as the service states). Note: For under-18s only.
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147 (Pro Juventute) — call 147, free and confidential help for children and young people, 24/7 (Switzerland)

https://www.147.ch/de/
Call 147Email beratung@147.ch
Hours: Phone 24 hours, 7 days. WhatsApp daily 7.30am–10pm; peer chat Mon–Thu 7pm–10pm; emails answered within 24 hours
Free, and the call does not appear on the phone bill (as the service states).
What It Does
Counsellors support young people with small or big worries, problems or questions, by phone, WhatsApp or email. Calling 147 is the fastest way to reach them, at any time. Email beratung@147.ch for a reply within 24 hours; a peer chat with other young people runs four evenings a week.
Who It Helps
Children and young people in Switzerland (the site is in German, French and Italian).
Free, and the call does not appear on the phone bill (as the service states).
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Childline Trinidad and Tobago — call 800-4321 free, or chat, for children and young people, 24/7 (Trinidad and Tobago)

https://childlinett.org/
Call 800-4321
Hours: 24 hours, 7 days, including weekends and holidays
Free (the service says '100% Free, Anonymous, Confidential & Available 24/7').
What It Does
Trained Active Listeners talk with children and young people about anything they are going through, give support in a crisis and refer to other services when needed. Call 800-4321 free; live web chat and WhatsApp are also offered on the website.
Who It Helps
Children and young people up to age 25 in Trinidad and Tobago; parents can also find information.
Free (the service says '100% Free, Anonymous, Confidential & Available 24/7').
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Sauti 116 Uganda Child Helpline — call 116 free from any network, 24/7 (Uganda)

https://mglsd.go.ug/uganda-child-helpline-116-2/
Call 116
Hours: 24 hours, 7 days
Free (the page says 'toll-free telephone service on the short code 116 which is accessible on all telecommunication networks'). Note: A child-protection reporting line; the page does not state languages.
What It Does
A government-led helpline where children and adults can report child abuse and other violations of children's rights. Sauti links children at risk or in need of care and protection to services through case management. Call 116, toll-free on all networks.
Who It Helps
Children in Uganda, and any adult who wants to report abuse or a child at risk.
Free (the page says 'toll-free telephone service on the short code 116 which is accessible on all telecommunication networks'). Note: A child-protection reporting line; the page does not state languages.
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National Child Protection Hotline 111 — call 111 free, 24/7, to report or get advice about a child at risk (Vietnam)

https://tongdai111.vn/
Call 111
Hours: 24 hours, 7 days (24/24)
Free — the service says calls are completely free. Note: The website is in Vietnamese and does not state other languages; for police or medical emergencies use Vietnam's emergency numbers.
What It Does
Counsellors take reports about abuse, violence, exploitation, trafficking and neglect of children, give advice, and pass cases to the authorities that protect children. The same number is the hotline for advice and support for victims of human trafficking. Call 111 from anywhere in Vietnam.
Who It Helps
Children, parents, carers, schools and anyone in Vietnam who is worried about a child, and people affected by human trafficking.
Free — the service says calls are completely free. Note: The website is in Vietnamese and does not state other languages; for police or medical emergencies use Vietnam's emergency numbers.
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Childline Zimbabwe — call 116 free from any network, 24 hours, or WhatsApp (Zimbabwe)

https://childline.org.zw/
Call 116Email 116@childline.org.zw
Hours: 24 hours (phone); live chat 8am–5pm
Free (the page says 'runs 24 hours toll free' and 'reachable from any phone on any network'). Note: Live chat only 8am–5pm; the page does not state languages.
What It Does
Counsellors listen to, advise and help protect children and young people from abuse, neglect and exploitation. Call the free phone 116 from any network, WhatsApp +263 719 116 116 or +263 732 116 116, or use live chat in the daytime. Face-to-face counselling is also offered to children and community members.
Who It Helps
Children aged 0–18 anywhere in Zimbabwe.
Free (the page says 'runs 24 hours toll free' and 'reachable from any phone on any network'). Note: Live chat only 8am–5pm; the page does not state languages.
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Parents, Pregnancy & New Parents

PANDA National Perinatal Mental Health Helpline — call 1300 726 306, 7 days a week (Australia)

https://www.panda.org.au/contact
Call 1300 726 306
Hours: Monday to Friday 9am–7.30pm; Saturday and Sunday 9am–4pm (AEST/AEDT), per PANDA's About page ('operates 7 days a week (including public holidays)'). PANDA's contact page lists Saturday 9am–4pm but no Sunday hours, and says it is open all public holidays except Christmas Day
Free helpline ('Australia's only free, national helpline service' for perinatal mental health); 1300 calls cost a local call from a landline and mobile carrier rates from mobiles. Note: Not a crisis service; not 24/7, and PANDA's pages differ on Sunday hours; 1300 calls may cost from mobiles.
What It Does
A safe, caring and confidential space to talk about your mental health and wellbeing in pregnancy and early parenthood, or about someone you support. PANDA is not a crisis service — if you need immediate support call Lifeline 13 11 14 (24/7), or 000 for police or ambulance.
Who It Helps
Expecting parents, new parents and the people supporting them in Australia.
Free helpline ('Australia's only free, national helpline service' for perinatal mental health); 1300 calls cost a local call from a landline and mobile carrier rates from mobiles. Note: Not a crisis service; not 24/7, and PANDA's pages differ on Sunday hours; 1300 calls may cost from mobiles.
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Pregnancy, Birth and Baby — call 1800 882 436 to talk to a maternal child health nurse, 7am–midnight daily (Australia)

https://www.pregnancybirthbaby.org.au/
Call 1800 882 436Video call with a nurse
Hours: 7am to midnight (AET), 7 days a week
Free call with a maternal child health nurse; 'call charges may apply from your mobile' (as the service states). Note: Not for emergencies; not 24/7; call charges may apply from mobiles.
What It Does
Talk to a maternal child health nurse for support and information as an expecting parent or parent of a young child, by phone or video call. Call 1800 882 436. If you need urgent medical help, call triple zero (000) immediately.
Who It Helps
Expecting parents and parents of children from birth to 5 years of age in Australia.
Free call with a maternal child health nurse; 'call charges may apply from your mobile' (as the service states). Note: Not for emergencies; not 24/7; call charges may apply from mobiles.
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Parent Line NSW — call 1300 1300 52 for free telephone counselling for parents and carers (NSW, Australia)

https://www.parentline.org.au/contact/
Call 1300 1300 52
Hours: 9am to 9pm Monday to Friday; 4pm to 9pm on weekends; closed on public holidays
Free ('a free telephone counselling and support service'). Note: NSW only; not 24/7 and closed on public holidays.
What It Does
Qualified counsellors give immediate telephone counselling and support to parents and carers of children. You can also send an online enquiry and get a reply the next business day. In an emergency call 000, or Lifeline on 13 11 14.
Who It Helps
Parents and carers of children aged 0 to 18 who live in New South Wales; professionals with concerns about a child or young person also call.
Free ('a free telephone counselling and support service'). Note: NSW only; not 24/7 and closed on public holidays.
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Australian Breastfeeding Association Breastfeeding Helpline — call 1800 686 268, 24/7 (Australia)

https://www.breastfeeding.asn.au/breastfeeding-helpline
Call 1800 mum 2 mum (1800 686 268)LiveChat (set hours)
Hours: Helpline 24 hours a day, 7 days a week; LiveChat Mon, Wed and Fri 12–2pm and every weeknight 8–10pm AEST/AEDT (closed national public holidays)
Free (the service says 'Free, 24 hours a day, 7 days a week'). Note: Breastfeeding information and support, not medical advice or a crisis line; some calls are recorded for training (callers are told first).
What It Does
Qualified volunteer breastfeeding counsellors answer the National Breastfeeding Helpline around the clock, giving information, support and reassurance about breastfeeding. They cannot give medical advice and will refer you to your doctor for medical issues. Call 1800 mum 2 mum (1800 686 268); for an interpreter, call TIS National on 131 450 and ask them to phone the Helpline.
Who It Helps
Mothers, parents and families in Australia with breastfeeding questions or worries, and their support people. ABA cannot counsel residents of the US or Canada.
Free (the service says 'Free, 24 hours a day, 7 days a week'). Note: Breastfeeding information and support, not medical advice or a crisis line; some calls are recorded for training (callers are told first).
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ForWhen — call 1300 24 23 22, perinatal mental health navigation for new and expecting parents, weekdays (Australia)

https://forwhenhelpline.org.au/about-us/
Call 1300 24 23 22
Hours: Monday to Friday 9am–4.30pm in each state and territory; closed weekends and public holidays
Free national service; the service says call costs depend on your phone provider. Note: Not a crisis service (ForWhen directs urgent needs to 000, Lifeline 13 11 14 or Beyond Blue 1300 22 4636); weekday hours only.
What It Does
A free national care-navigation phone line. A local clinical navigator listens, asks how you are coping, then searches for and connects you with perinatal and infant mental health services and supports near you. A family member, support person or health professional can call on a parent's behalf (support starts with the parent's consent). Call 1300 24 23 22.
Who It Helps
New or expecting parents and carers, from the start of pregnancy until the baby is 12 months old, with moderate to severe perinatal mental health concerns; also parents who have recently lost a baby.
Free national service; the service says call costs depend on your phone provider. Note: Not a crisis service (ForWhen directs urgent needs to 000, Lifeline 13 11 14 or Beyond Blue 1300 22 4636); weekday hours only.
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Tresillian Parent's Help Line — freecall 1300 272 736 (Tasmania 1300 827 282), 7am–11pm daily (NSW, ACT and Tasmania, Australia)

https://www.tresillian.org.au/services-locations/services/parents-help-line/
Call 1300 272 736Tasmania: 1300 TAS BUB (1300 827 282)
Hours: Every day, 7am to 11pm (time zone not stated)
Free call (the service labels both numbers 'FREECALL'). Note: Not an emergency service (the page says call 000 in an emergency); busy lines get a call back within 24 hours.
What It Does
Nurses give tailored advice on your baby's sleep, feeding and development and answer questions about Tresillian's services. If they cannot answer straight away, leave your name and number and they will call you back within 24 hours. Call 1300 272 736 (in Tasmania, 1300 827 282).
Who It Helps
Parents and carers of babies and young children. Tresillian's services cover NSW, the ACT and Tasmania; the page does not say whether callers from other states are helped.
Free call (the service labels both numbers 'FREECALL'). Note: Not an emergency service (the page says call 000 in an emergency); busy lines get a call back within 24 hours.
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Parentline (yourtown) — call 1300 30 1300, parenting counselling, 6am–midnight AEST daily (Queensland and NT, Australia)

https://www.yourtown.com.au/our-services/parentline/
Call 1300 30 1300Visit parentline.com.au
Hours: 6am to midnight AEST, seven days a week
Free counselling; calls cost the same as a local call (as the service states). Note: For Queensland and Northern Territory residents only.
What It Does
Counsellors give confidential phone and WebChat counselling about parenting and family worries; they listen without judgement and help you sort out the issues that matter most to you. You do not have to give your name. Triple P parenting program support is also available by phone at no extra cost. Call 1300 30 1300.
Who It Helps
Parents, carers and family members living in Queensland or the Northern Territory.
Free counselling; calls cost the same as a local call (as the service states). Note: For Queensland and Northern Territory residents only.
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CaFHS Parent Helpline — call 1300 364 100, any time, 7 days (South Australia)

https://www.cafhs.sa.gov.au/services/parent-helpline
Call 1300 364 100
Hours: Any time, seven days a week: 7.15am–9.15pm answered by local Parent Helpline staff; at other times calls are redirected to the national healthdirect helpline
Free service; call costs depend on your phone plan. Note: South Australia only, for children aged 0–5; overnight calls go to healthdirect; staff ask for some details to give tailored advice.
What It Does
Qualified nurses, social workers and community health workers give information and support on child health and development, sleep and settling, behaviour, feeding and nutrition, breastfeeding, coping with parenting and where to get further help. They can also book virtual appointments. Call 1300 364 100.
Who It Helps
Parents and carers of children from birth to 5 years living in South Australia.
Free service; call costs depend on your phone plan. Note: South Australia only, for children aged 0–5; overnight calls go to healthdirect; staff ask for some details to give tailored advice.
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Parentline ACT — call 02 6287 3833 for parenting counselling, weekdays 9am–5pm (ACT, Australia)

https://parentlineact.org.au/
Call 02-6287 3833Email Parentline ACT
Hours: 9:00am–5:00pm, Monday to Friday (excluding public holidays)
Free (as the service states); call costs depend on your phone plan. Note: Weekday business hours only; ACT service; for urgent help outside hours the page lists other lines.
What It Does
Trained counsellors give free, confidential parenting support about whatever is on your mind, for parents and carers of children of any age. You can also request a call back on the website. Call 02-6287 3833 or email parentline@parentlineact.org.au. For help outside its hours, the page lists 000, 1800RESPECT, Lifeline and 13YARN.
Who It Helps
Parents and carers in the ACT ('any age, any stage').
Free (as the service states); call costs depend on your phone plan. Note: Weekday business hours only; ACT service; for urgent help outside hours the page lists other lines.
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Ngala Parenting Line — call (08) 9368 9368, country 1800 111 546, 8am–8pm daily (Western Australia)

https://www.ngala.com.au/helpline
Call (08) 9368 9368Country WA: 1800 111 546 (call-back)
Hours: Monday to Sunday, 8am to 8pm; calls about children aged 8 to 18 are responded to Monday to Friday
Free call-back service (as Ngala states); some mobile providers may block or charge for calls to 1800 111 546. Note: Western Australia only; the country number is a call-back service; for crises the page lists Crisis Care.
What It Does
Ngala staff give understanding, reassurance and encouragement for any parenting question or concern about a child aged 0 to 18. Country callers can use 1800 111 546, a call-back service: Ngala calls you back as soon as possible. You can also request a call through the website.
Who It Helps
Parents and carers living in Western Australia.
Free call-back service (as Ngala states); some mobile providers may block or charge for calls to 1800 111 546. Note: Western Australia only; the country number is a call-back service; for crises the page lists Crisis Care.
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Maternal and Child Health Line — call 13 22 29, 24/7 (Victoria, Australia)

https://www.betterhealth.vic.gov.au/health/serviceprofiles/maternal-and-child-health-line
Call 13 22 29
Hours: 24 hours
Cost of a local call from anywhere in Victoria; calls from mobile phones may be charged at a higher rate (as the page states). Note: Victoria only; calls from mobiles may cost more.
What It Does
Qualified maternal and child health nurses give confidential information and advice about the care and health of your child from birth to 6 years — child health and nutrition, breastfeeding, your own health and parenting issues — and can refer you to other services. Interpreters through TIS National (131 450) at no cost. Call 13 22 29.
Who It Helps
Victoria-based residents or visitors with a child from birth to 6 years old.
Cost of a local call from anywhere in Victoria; calls from mobile phones may be charged at a higher rate (as the page states). Note: Victoria only; calls from mobiles may cost more.
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PlunketLine — free call 0800 933 922 for parenting and child health advice from a nurse, 24/7 (New Zealand)

https://www.plunket.org.nz/plunket-and-you/services-we-offer/plunketline/
Call 0800 933 922
Hours: 24 hours a day, seven days a week
Free ('a free, 24/7 service for anyone in New Zealand (calls are also free from cellphones)').
What It Does
A registered Plunket nurse gives advice and information on parenting and your child's health and wellbeing — sleep and settling, breastfeeding, starting solids and more. Interpreters are available: say what language you speak. For children over five or other whānau, call Healthline on 0800 611 116.
Who It Helps
All families, whānau and caregivers in New Zealand with tamariki aged 0–5; you don't need to be registered with Plunket.
Free ('a free, 24/7 service for anyone in New Zealand (calls are also free from cellphones)').
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DECIDE National Abortion Telehealth Service — free call 0800 DECIDE (0800 332 433) or web chat (New Zealand)

https://www.decide.org.nz/en/contact-us/
Call 0800 DECIDE (0800 332 433)Live web chat
Hours: Monday to Friday 8am–6pm; Saturday 9am–1pm (phone and web chat)
Free. 'We offer free, confidential contact with trained specialists' and 'Free call 0800 DECIDE'. Note: Limited hours (weekdays and Saturday morning); it is a health information and telehealth service, not an emergency service.
What It Does
Trained specialists give free, confidential information about pregnancy options and abortion, connect you to a provider near you, and can arrange an early medical abortion by phone (up to 10 weeks) with medicines delivered. General enquiries can be anonymous; clinical advice is from a nurse. NZ Relay is available for Deaf callers.
Who It Helps
Anyone in New Zealand who is pregnant and considering their options, and partners or whānau supporting them.
Free. 'We offer free, confidential contact with trained specialists' and 'Free call 0800 DECIDE'. Note: Limited hours (weekdays and Saturday morning); it is a health information and telehealth service, not an emergency service.
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Parent Help — free parenting helpline 0800 568 856, 9am–9pm every day (New Zealand)

https://www.parenthelp.org.nz/helpline/
Call 0800 568 856
Hours: 9am to 9pm, 7 days a week (every day of the year)
Free. 'Our helpline is completely free!' (counselling sessions are charged separately). Note: Closed overnight (9am–9pm); confidentiality may be broken if someone is at immediate risk of harm; separate counselling sessions are charged.
What It Does
Trained support workers, counsellors and social workers give confidential, non-judgemental support and advice on any parenting issue, from tantrums, school refusal and sibling rivalry to anger, anxiety, self-harm, devices and blended families. Call 0800 568 856.
Who It Helps
Parents, mothers, fathers, grandparents, caregivers and whānau anywhere in New Zealand.
Free. 'Our helpline is completely free!' (counselling sessions are charged separately). Note: Closed overnight (9am–9pm); confidentiality may be broken if someone is at immediate risk of harm; separate counselling sessions are charged.
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Coram Family Lives parenting helpline — call 0808 800 2222, chat or WhatsApp (England and Wales)

https://www.coramfamilylives.org.uk/how-we-can-help/confidential-helpline/
Call 0808 800 2222WhatsApp 07441 444125Live online chatEmail askus@coramfamilylives.org.uk
Hours: Phone Mon–Fri 9am–9pm, weekends 10am–3pm; chat and WhatsApp Mon–Fri 9am–9pm (excluding bank holidays)
Free ('confidential and free parenting helpline service'). Note: England and Wales; not 24-hour.
What It Does
Experienced family support workers and trained volunteers give emotional support, information, advice and guidance on any aspect of parenting and family life. Calls are confidential and not recorded. Previously known as Parentline. Emails answered within 24 hours on weekdays.
Who It Helps
Parents, carers and families in England and Wales.
Free ('confidential and free parenting helpline service'). Note: England and Wales; not 24-hour.
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PANDAS Foundation — WhatsApp 07903 508334 or book a free callback, perinatal mental health support (UK)

https://pandasfoundation.org.uk/our-services/whatsapp-support/
WhatsApp 07903 508334Book a free callback
Hours: WhatsApp 9am–5pm, Monday–Friday; bookable calls Monday–Friday 9am–5pm; closed on English and Scottish bank holidays
Free ('free and confidential'). Note: No live phone line – WhatsApp or pre-booked callback only, weekdays 9am–5pm; for urgent help call Samaritans (116 123) or 999.
What It Does
Trained PANDAS volunteers give support, information and guidance to parents and families affected by perinatal mental illness, from conception through birth and beyond – including fathers. Message on WhatsApp, or book a call at a time that suits you. They cannot diagnose or give medical advice.
Who It Helps
Parents, partners and families in the UK affected by mental illness in pregnancy or after birth.
Free ('free and confidential'). Note: No live phone line – WhatsApp or pre-booked callback only, weekdays 9am–5pm; for urgent help call Samaritans (116 123) or 999.
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Tommy's Midwives' Helpline — freephone 0800 0147 800 or email, weekdays, pregnancy and pregnancy loss (UK)

https://www.tommys.org/pregnancy-information/help-and-support
Call 0800 0147 800Email a midwife
Hours: Mon–Fri 9am–5pm
Free (freephone line, as the service states). Note: A non-urgent line that cannot make local referrals: for bleeding, pain or reduced baby movements contact your Early Pregnancy Unit, midwife or hospital straight away.
What It Does
Tommy's own midwives give advice, reassurance and support about planning a pregnancy, pregnancy, any kind of pregnancy loss (miscarriage, stillbirth, ectopic or molar pregnancy, termination for medical reasons), pregnancy after loss, and mental health before, during or after pregnancy. Call 0800 0147 800 or email midwife@tommys.org.
Who It Helps
Anyone who needs advice, reassurance or support about planning a pregnancy, pregnancy, pregnancy loss or perinatal mental health.
Free (freephone line, as the service states). Note: A non-urgent line that cannot make local referrals: for bleeding, pain or reduced baby movements contact your Early Pregnancy Unit, midwife or hospital straight away.
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Miscarriage UK support line — call 0303 003 6464 or live chat, weekdays (UK)

https://www.miscarriageuk.org/our-support-services/
Call 0303 003 6464Live chat
Hours: Mon, Wed and Fri 9am–8pm; Tue and Thu 9am–4pm (phone and live chat)
Free service; call costs depend on your phone plan (GOV.UK's call-charges table lists 03 numbers at the same approximate rates as 01 and 02 numbers). Interpreting is free. Note: No medical advice — for health worries contact your GP or NHS 111. Closed weekends and bank holidays.
What It Does
Trained support workers listen, acknowledge what you are going through and share clear, trusted information about miscarriage and other pregnancy loss. Call 0303 003 6464 or use live chat. Interpreters in over 250 languages are free, and BSL users can call through Convo video relay. Outside these hours the page points to Samaritans (116 123).
Who It Helps
Anyone affected by miscarriage or other pregnancy loss — the page says 'however you've been affected by pregnancy loss, you're welcome here'.
Free service; call costs depend on your phone plan (GOV.UK's call-charges table lists 03 numbers at the same approximate rates as 01 and 02 numbers). Interpreting is free. Note: No medical advice — for health worries contact your GP or NHS 111. Closed weekends and bank holidays.
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National Breastfeeding Helpline — call 0300 100 0212, 24/7, infant feeding support (UK)

https://www.nationalbreastfeedinghelpline.org.uk/our-services/
Call 0300 100 0212Bengali/Sylheti 0300 456 2421
Hours: 24 hours a day, every day of the year, including bank holidays
Free service; call costs depend on your phone plan (GOV.UK's call-charges table lists 03 numbers at the same approximate rates as 01 and 02 numbers). Note: Answered by trained volunteers who support your decisions but do not give medical advice; the overnight part began as a government-funded pilot in March 2024.
What It Does
Trained volunteers, all with personal breastfeeding experience, give non-judgemental, evidence-based support and information about breastfeeding or chestfeeding — in pregnancy, with a newborn, weaning or feeding a toddler. Call 0300 100 0212 (press 1 for Welsh, 2 for Polish) or 0300 456 2421 for Bengali and Sylheti. If you cannot get through, leave a message and they call back within 24 hours.
Who It Helps
Anyone in the UK who needs breastfeeding or infant feeding support, including during pregnancy.
Free service; call costs depend on your phone plan (GOV.UK's call-charges table lists 03 numbers at the same approximate rates as 01 and 02 numbers). Note: Answered by trained volunteers who support your decisions but do not give medical advice; the overnight part began as a government-funded pilot in March 2024.
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Contact helpline for families with disabled children — freephone 0808 808 3555, weekdays (UK)

https://contact.org.uk/help-for-families/information-advice-services/our-helpline/
Call 0808 808 3555Email the helpline
Hours: Mon–Fri 9.30am–5pm (Tuesdays from 10:15am); closed on public holidays
Free. The page says calls from the UK are completely free, including from mobiles. Note: Advice only — no casework, legal or medical advice; busy lines have no queue or call-back.
What It Does
Parent advisers give advice and information on getting a diagnosis, services and short breaks, benefits and financial help (with call-back appointments from family finance advisers), early years, and special educational needs. Press 1 for an education adviser or 2 for other enquiries. If lines are busy you cannot queue or leave a message — try again or email helpline@contact.org.uk. Interpreters can be arranged.
Who It Helps
Parents and unpaid carers anywhere in the UK of a disabled child or young person aged from birth to 25. Not for disabled adults, or for adults or young carers caring for people over 25.
Free. The page says calls from the UK are completely free, including from mobiles. Note: Advice only — no casework, legal or medical advice; busy lines have no queue or call-back.
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Barnardos Parent Support Line — call 1800 910 123 for parenting advice and support (Ireland)

https://barnardos.ie/who-we-are/contact-barnardos/
Call 1800 910 123
Hours: Mon-Fri 10am – 2pm
Free service; call costs depend on your phone plan. Note: Short weekday hours only (10am–2pm); Barnardos lists the line on its contact page rather than a dedicated page.
What It Does
A professionally staffed line where parents and guardians can get advice and support when they need it. Call 1800 910 123, Monday to Friday, 10am to 2pm.
Who It Helps
Parents and guardians in Ireland who need some advice or support with parenting.
Free service; call costs depend on your phone plan. Note: Short weekday hours only (10am–2pm); Barnardos lists the line on its contact page rather than a dedicated page.
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Parentline — call 01 8733500 for confidential support for parents (Ireland)

https://www.parentline.ie/
Call 01 8733500Email info@parentline.ie
Hours: Monday to Thursday 10am to 9pm; Fridays 10am to 7pm (home page — the contact page gives Friday 10am–4pm)
Free service; call costs depend on your phone plan (01 is a Dublin landline number). Note: Closed at weekends; Friday closing time differs between its pages (7pm on the home page, 4pm on the contact page).
What It Does
Volunteers give confidential support, information and guidance by phone to parents on any parenting matter, including new mothers with the baby blues or postnatal depression. Call 01 8733500.
Who It Helps
Parents anywhere in Ireland, including new mothers.
Free service; call costs depend on your phone plan (01 is a Dublin landline number). Note: Closed at weekends; Friday closing time differs between its pages (7pm on the home page, 4pm on the contact page).
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One Family askonefamily helpline — call 0818 662 212 or 01 662 9212 (lone and separating parents) (Ireland)

https://onefamily.ie/information-service-helpline/
Call 0818 662 212Call 01 662 9212Email helpline@onefamily.ie
Hours: 10am – 3pm, Monday – Friday
Calls to 0818 are not free: they are included in call bundles that cover landline calls, or charged at the standard landline rate (as the service states). Note: Short weekday hours (10am–3pm) and calls are charged at landline rates; not a crisis service.
What It Does
Detailed, confidential information on social welfare entitlements and money, family law, housing, education, childcare and parenting, plus a listening-support service for anyone parenting alone, sharing parenting or separating. Call 0818 662 212 or 01 662 9212, or email.
Who It Helps
Parents in Ireland who are parenting alone, sharing parenting or going through separation, and people supporting them.
Calls to 0818 are not free: they are included in call bundles that cover landline calls, or charged at the standard landline rate (as the service states). Note: Short weekday hours (10am–3pm) and calls are charged at landline rates; not a crisis service.
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HSE My Options — freephone 1800 828 010 or webchat for unplanned pregnancy (Ireland)

https://www2.hse.ie/services/unplanned-pregnancy/support-services/my-options-freephone/
Call 1800 828 010From abroad 00353 59 916 5066Webchat
Hours: Information and counselling: Mon–Thu 9am–8pm, Fri 9am–7pm, Sat 10am–2pm; nurse medical support after an abortion 24 hours a day, 7 days a week
Free. The HSE says the supports are provided 'free of charge'. Note: Information and counselling hours are limited (24/7 is for post-abortion nurse support only); missed calls are returned within 24 hours during opening times.
What It Does
Free information and listening support for anyone with an unplanned pregnancy: how to access abortion services, counselling by phone for you, a partner or family member, supports if you continue the pregnancy, and 24/7 nurse support after an abortion. Free interpreters in 240 languages, and access via Irish Sign Language (IRIS) or Irish Text Relay.
Who It Helps
Anyone in Ireland facing an unplanned pregnancy, and their partners or family members.
Free. The HSE says the supports are provided 'free of charge'. Note: Information and counselling hours are limited (24/7 is for post-abortion nurse support only); missed calls are returned within 24 hours during opening times.
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National Maternal Mental Health Hotline — call or text 1-833-TLC-MAMA (1-833-852-6262), 24/7 (United States)

https://mchb.hrsa.gov/programs-impact/national-maternal-mental-health-hotline
Call 1-833-TLC-MAMAText 1-833-852-6262Chat online
Hours: 24/7
Free ('free, confidential, and available 24/7', as the service states).
What It Does
Professional counsellors — who may be licensed health care professionals, certified educators or specialists — answer calls, texts and chats if you are pregnant or have just had a baby and feel overwhelmed, anxious or just need someone to talk to. Available in English and Spanish.
Who It Helps
Pregnant people and new parents anywhere in the United States.
Free ('free, confidential, and available 24/7', as the service states).
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Postpartum Support International HelpLine — call or text 1-800-944-4773, message-and-callback support (United States)

https://postpartum.net/get-help/
Call 1-800-944-4773Text (English) 800-944-4773Text en Español 971-203-7773
Hours: Hours not stated on the service's page — leave a message and a volunteer returns your call or text
Free service; call costs depend on your phone plan. Note: A message-and-callback line with no stated hours, not for emergencies — in a crisis call 911 or 988.
What It Does
Leave a confidential message and a trained, caring volunteer will call or text you back with support and resources for emotional health in pregnancy and after birth. On the phone press #1 for Español or #2 for English; translation is available on request. PSI says people in crisis should call their physician or local emergency number; it also lists 988.
Who It Helps
Pregnant and postpartum parents in the United States, in English or Spanish.
Free service; call costs depend on your phone plan. Note: A message-and-callback line with no stated hours, not for emergencies — in a crisis call 911 or 988.
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Tel-jeunes Parents (formerly LigneParents) — call 1800-361-5085 or chat, 8am–midnight daily (Québec, Canada)

https://www.teljeunes.com/en/parents
Call 1800-361-5085
Hours: 8 a.m. to midnight, 7 days
Free (as the service states). Note: Québec only; for parents of teenagers; not a 24-hour line (8 a.m. to midnight).
What It Does
Professional counsellors who understand teenagers give parents advice, resources and non-judgemental support about their teen — mental health, school, technology, sexuality, substance use, communication and setting limits. Call 1800-361-5085 or chat on the website. The service is free and confidential.
Who It Helps
Parents of teenagers (12–17) in Québec. You can contact them in French or English.
Free (as the service states). Note: Québec only; for parents of teenagers; not a 24-hour line (8 a.m. to midnight).
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Línea 0800 Salud Sexual — call 0800-222-3444 for confidential sexual and reproductive health advice (Argentina)

https://www.argentina.gob.ar/salud/saludsexual/lineasaludsexual
Call 0800-222-3444Email saludsexual@msal.gov.ar
Hours: Mon–Fri 9am–8pm; Sat, Sun and public holidays 10am–6pm
Free (the Ministry's 0800 Salud Responde page says 'La llamada es gratuita desde cualquier lugar del país'). Note: Limited hours; not a crisis line; Spanish.
What It Does
A specialist team listens, informs and advises on contraception, abortion (IVE/ILE) and post-abortion care, sexual violence, LGBT and disability rights, HPV and assisted fertility treatment, and how to complain if a service fails you. Call 0800-222-3444; calls are confidential.
Who It Helps
Anyone in Argentina with a question about sexual or reproductive health or rights, and health teams.
Free (the Ministry's 0800 Salud Responde page says 'La llamada es gratuita desde cualquier lugar del país'). Note: Limited hours; not a crisis line; Spanish.
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Hilfetelefon Schwangere in Not — call 0800 40 40 020, free, anonymous, 24/7, in 19 languages (Germany)

https://www.hilfetelefon-schwangere.de/
Call 0800 40 40 020Online counselling (chat/email)
Hours: 24 hours, 7 days (phone); online chat by booked appointment; emails answered within 24 hours
Free (kostenlos), as the service states. Note: The page warns of possible waiting times because of high demand. Chat and email counselling need a free registration, and chat is booked as an appointment.
What It Does
Women counsellors listen to pregnant women in difficulty, before or after the birth, explain support options — including confidential birth (vertrauliche Geburt) — and connect callers with one of more than 1,600 pregnancy advice centres near them. Call 0800 40 40 020; chat and email counselling are also offered.
Who It Helps
Pregnant women and people who feel they cannot cope with a pregnancy, people close to them, and professionals — regardless of gender, origin, faith or sexual orientation.
Free (kostenlos), as the service states. Note: The page warns of possible waiting times because of high demand. Chat and email counselling need a free registration, and chat is booked as an appointment.
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LGBTQIA+ People

QLife — call 1800 184 527 or webchat for LGBTIQ+ peer support, 3pm–9pm daily (Australia)

https://qlife.org.au/get-help
Call 1800 184 527Webchat
Hours: 3pm–9pm every day, in your local time (phone and webchat); final calls taken by 8:40pm
Free ('The service is free'). Note: Peer support, not a crisis or clinical service; open 3pm–9pm only.
What It Does
Anonymous and free LGBTIQ+ peer support and referral for people wanting to talk about sexuality, gender, bodies, feelings or relationships. Since July 2026 you can request a callback instead of waiting in the phone queue. Peer supporters do not provide clinical support or emergency responses — in an emergency call 000.
Who It Helps
People in Australia wanting LGBTIQ+ peer support to talk about sexuality, gender, bodies, feelings or relationships.
Free ('The service is free'). Note: Peer support, not a crisis or clinical service; open 3pm–9pm only.
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Rainbow Door — call 1800 729 367 or text 0480 017 246, LGBTIQA+ support, 10am–5pm daily (Victoria, Australia)

https://www.rainbowdoor.org.au/
Call 1800 729 367Text 0480 017 246Email support@rainbowdoor.org.au
Hours: 10am–5pm, 7 days a week (texts and emails sent outside hours are answered during operating hours)
Free (as the service states); free multilingual and Auslan interpreting available. Note: Victoria only; daytime hours, not a 24/7 crisis line.
What It Does
LGBTIQA+ peer support workers give free information, support, risk assessment, safety planning and referral on issues including suicidal thoughts, family and intimate partner violence, alcohol and other drugs, sexual assault, isolation and mental health. Call 1800 729 367, text 0480 017 246 or email support@rainbowdoor.org.au.
Who It Helps
LGBTIQA+ Victorians of all ages and identities, and their friends and family.
Free (as the service states); free multilingual and Auslan interpreting available. Note: Victoria only; daytime hours, not a 24/7 crisis line.
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OUTLine Aotearoa — free Rainbow support line 0800 688 5463, 6pm–9pm every evening (New Zealand)

https://outline.org.nz/
Call 0800 OUTLINE (688 5463)
Hours: 6pm–9pm every evening (phone and online chat)
Free ('Confidential, free, all-ages Rainbow support line'). Note: Evenings only (6pm–9pm); outside these hours call or text 1737, or 111 in an emergency.
What It Does
Trained LGBTQIA+ volunteers give confidential, free support by phone or online chat. If no one can pick up, you can leave a message and they will call you back. Call 0800 OUTLINE (688 5463).
Who It Helps
Takatāpui, MVPFAFF+ and Rainbow communities of all ages, their friends and whānau, and people who are questioning.
Free ('Confidential, free, all-ages Rainbow support line'). Note: Evenings only (6pm–9pm); outside these hours call or text 1737, or 111 in an emergency.
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Switchboard LGBTQIA+ support line — call 0800 0119 100, chat or email, 10am–10pm every day (UK)

https://switchboard.lgbt/contact-us
Call 0800 0119 100Chat with us
Hours: 10am to 10pm, 365 days a year
Free service (Switchboard describes its support as free). Note: Not 24-hour (10am–10pm). For urgent risk call 999 or Samaritans (116 123).
What It Does
Every phone call, instant message or email is answered by a volunteer from the LGBTQIA+ community who listens and gives you a safe, confidential space to talk, and can point you to other services.
Who It Helps
Anyone in the UK – Switchboard says it 'is for all' – including LGBTQIA+ people and those questioning.
Free service (Switchboard describes its support as free). Note: Not 24-hour (10am–10pm). For urgent risk call 999 or Samaritans (116 123).
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Galop National Helpline for LGBT+ Victims and Survivors of Abuse and Violence — call 0800 999 5428, weekdays (UK)

https://www.galop.org.uk/helpline
Call 0800 999 5428Email help@galop.org.ukWebchat (Wed and Thu)
Hours: Phone: Monday and Tuesday 9:15am–8pm; Wednesday to Friday 9:15am–4:30pm; closed weekends; closed 1pm–2pm daily, and from 3:30pm on the first Thursday of each month. Webchat: Wednesday and Thursday 9:15am–4:15pm (temporarily closed Monday and Tuesday)
Free ('There are lots of different ways to contact us and all of them are free'). Note: Weekday hours only with a daily 1–2pm break; for ages 18+; webchat reduced because of staffing shortages.
What It Does
LGBTQ+ advisers trained in abuse and violence give emotional support, guidance and help to explore your options — for domestic abuse, sexual violence, conversion practices or any other abuse. They listen without judgement, help you find ways to stay safe, explain your rights and options, and can help you contact local LGBTQ+ services. Calls last up to 40 minutes.
Who It Helps
LGBTQ+ people aged 18+ who are experiencing or have experienced abuse or violence; also friends, family and workers supporting a survivor of domestic abuse.
Free ('There are lots of different ways to contact us and all of them are free'). Note: Weekday hours only with a daily 1–2pm break; for ages 18+; webchat reduced because of staffing shortages.
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LGBT Foundation helpline — call 0345 3 30 30 30 or email, weekdays (UK)

https://lgbt.foundation/help/helpline-email-support/
Call 0345 3 30 30 30Email the helpline
Hours: Mon–Fri 9:00am–6:00pm
Free service; call costs depend on your phone plan (GOV.UK's call-charges table lists 03 numbers at the same approximate rates as 01 and 02 numbers). Note: Not a crisis line and weekdays only; for urgent help the page points to 999, NHS 111, Samaritans 116 123 and Shout 85258.
What It Does
A friendly, non-judgemental team offers a one-off listening ear, brief advice, emotional support and signposting, and helps you work out next steps and what support is available across the UK. Call 0345 3 30 30 30 or email helpline@lgbt.foundation. The line is busy and not every call can be answered; if so, call back or email.
Who It Helps
LGBTQ+ people anywhere in the UK who want to talk something through or need help finding support.
Free service; call costs depend on your phone plan (GOV.UK's call-charges table lists 03 numbers at the same approximate rates as 01 and 02 numbers). Note: Not a crisis line and weekdays only; for urgent help the page points to 999, NHS 111, Samaritans 116 123 and Shout 85258.
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LGBT Ireland National LGBT Helpline — freephone 1800 929 539 or chat online (Ireland)

https://lgbt.ie/lgbt-helpline/
Call 1800 929 539Live chat online
Hours: Phone and chat: Monday – Thursday 6.30pm – 10pm; Friday 4pm – 10pm; Saturdays and Sundays 4pm – 6pm
Free. LGBT Ireland lists it as a Freephone number. Note: Evening and weekend hours only; outside them LGBT Ireland suggests Samaritans on 116 123.
What It Does
Trained and vetted LGBTQI+ volunteers offer a supportive, non-judgemental listening service, with information and signposting, from hubs in Cork, Dublin, Dundalk and the West of Ireland. Call freephone 1800 929 539 or use online chat. Outside these hours, LGBT Ireland points you to Samaritans on 116 123.
Who It Helps
LGBTQI+ people anywhere in Ireland who want to talk with another LGBTQI+ person about how they are feeling.
Free. LGBT Ireland lists it as a Freephone number. Note: Evening and weekend hours only; outside them LGBT Ireland suggests Samaritans on 116 123.
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The Trevor Project — call 1-866-488-7386, text START to 678-678 or chat, 24/7 for LGBTQ+ young people (United States)

https://www.thetrevorproject.org/get-help/
Call 1-866-488-7386Text START to 678-678Chat onlineTTY 1-866-803-3699
Hours: 24/7, 365 days a year
Free ('confidential and 100% free', as the service states); message and data rates may apply to texts.
What It Does
Trained crisis counsellors who understand the challenges LGBTQ+ young people face are available by phone, text or chat from anywhere in the US. Deaf and hard-of-hearing callers can use TTY 1-866-803-3699. In certain cases involving abuse or a clear concern about imminent suicide, counsellors may need to contact a child welfare agency or emergency services.
Who It Helps
LGBTQ+ young people anywhere in the United States.
Free ('confidential and 100% free', as the service states); message and data rates may apply to texts.
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Trans Lifeline — call (877) 565-8860 in the US or (877) 330-6366 in Canada, trans peer support, Mon–Fri 1–9pm ET (US & Canada)

https://translifeline.org/hotline/
Call (877) 565-8860 (US)Call (877) 330-6366 (Canada)
Hours: Monday–Friday, 10 AM–6 PM Pacific / 1 PM–9 PM Eastern; closed on some listed holidays
Free service; call costs depend on your phone plan. Note: Weekday hours only, phone only (text/chat not yet offered), and closed on listed holidays — the closure list shown was for 2025.
What It Does
A peer support phone line run by trans people for trans and questioning people — call if you need someone trans to talk to, even if you're not in crisis. Press 2 for Spanish. Trans Lifeline does not do non-consensual active rescue: it won't call 911, emergency services or police without your explicit request.
Who It Helps
Trans and questioning people in the United States, and in Canada on (877) 330-6366.
Free service; call costs depend on your phone plan. Note: Weekday hours only, phone only (text/chat not yet offered), and closed on listed holidays — the closure list shown was for 2025.
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LGBT National Help Center — National Hotline 888-843-4564, Youth Talkline 800-246-7743, Senior Hotline 888-234-7243 (United States)

https://lgbthotline.org/national-hotline/
Call 888-843-4564 (National Hotline)Call 800-246-7743 (Youth Talkline)Call 888-234-7243 (Senior Hotline)Chat online (peer support)
Hours: Mon–Fri 2pm–11pm ET (11am–8pm PT) on the National, Senior and Coming Out hotline and chat pages, but the home and Youth Talkline pages now show Mon–Fri 4pm–midnight ET (1pm–9pm PT); Sat noon–5pm ET (9am–2pm PT) on all pages
Free and confidential (as the service states); call costs depend on your phone plan. Note: Limited weekday-evening and Saturday hours (the site's pages currently show two different weekday times), and volunteers do not call 911 or crisis services for you; for 24/7 crisis support call or text 988.
What It Does
Trained volunteers who are all LGBTQIA+ give free, confidential peer support, information and local resources on coming out, gender identity, relationships, bullying, work, safer sex and more. National Hotline 888-843-4564; Youth Talkline 800-246-7743; Senior Hotline 888-234-7243; Coming Out Support Hotline 888-688-5428; or chat online. Calls are not recorded.
Who It Helps
LGBTQIA+ people; the hotline pages say callers of any age can talk about sexual orientation or gender identity. Support and local resources across the United States and beyond; the English-language chat is open worldwide.
Free and confidential (as the service states); call costs depend on your phone plan. Note: Limited weekday-evening and Saturday hours (the site's pages currently show two different weekday times), and volunteers do not call 911 or crisis services for you; for 24/7 crisis support call or text 988.
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Interligne — call or text 1 888 505-1010, or chat, 24/7 help and information for LGBTQ+ people (Canada)

https://interligne.co/services-aide/
Call 1 888 505-1010Text 1 888 505-1010Chat online (French page)Email info@interligne.co
Hours: 24 hours a day, 7 days a week
Free. Interligne describes the service as 'Free Confidential 24/7'. Note: A listening and information line rather than an emergency service (call 911 in an emergency); the English page's chat link is broken, so use the French help page.
What It Does
Call or text 1 888 505-1010, chat or email to reach responders trained in active listening, with in-depth knowledge of LGBTQ+ realities, for emotional support, information and referrals. You do not need to be in crisis to contact them. In an emergency, Interligne says to call 911.
Who It Helps
LGBTQ+ people, their loved ones and professionals in a range of settings. Based in Québec; the website is in French and English. It accepts international calls, with more limited referrals.
Free. Interligne describes the service as 'Free Confidential 24/7'. Note: A listening and information line rather than an emergency service (call 911 in an emergency); the English page's chat link is broken, so use the French help page.
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SOS homophobie — anonymous listening line 01 48 06 42 41 for people facing LGBTIphobia, evenings and weekends (France)

https://www.sos-homophobie.org/ligne-ecoute
Call 01 48 06 42 41Chat'écoute
Hours: Mon–Thu 6pm–10pm; Fri 6pm–8pm; Sat 2pm–4pm; Sun 6pm–8pm (not on public holidays). Chat: Tue and Thu 8pm–10pm, Sun 6pm–8pm
Free service; call costs depend on your phone plan (a standard 01 landline number; the page does not state call costs). Note: Volunteer listening line with limited evening and weekend hours; not a crisis or emergency service.
What It Does
Trained volunteers listen anonymously to people who have faced or witnessed lesbophobia, gayphobia, biphobia, transphobia or intersexphobia, offer comfort and suggest next steps. Call 01 48 06 42 41 or use the chat at set times. A written form for reporting a situation is open 24 hours a day.
Who It Helps
Victims and witnesses of LGBTIphobic discrimination or violence, and anyone who needs to talk about it, anywhere in France. On the first Tuesday of each month only women volunteers answer.
Free service; call costs depend on your phone plan (a standard 01 landline number; the page does not state call costs). Note: Volunteer listening line with limited evening and weekend hours; not a crisis or emergency service.
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Gay Help Line — call 800 713 713, free national helpline against homophobia and transphobia, Mon–Sat 4pm–8pm (Italy)

https://gayhelpline.it/numero-verde/
Call 800 713 713
Hours: Mon–Sat 4pm–8pm; Speakly chat Mon, Wed and Fri 4pm–8pm
Free from landlines and mobiles throughout Italy (as the service states). Note: Limited afternoon hours (Mon–Sat 4pm–8pm) and not an emergency service.
What It Does
Trained operators listen to lesbian, gay, bisexual and trans people in difficulty and help with discrimination, violence and bullying. They can arrange free psychological, legal and medical (including HIV and sexual-health) advice and link to LGBT+ shelter services. Call 800 713 713; chat is via the Speakly app.
Who It Helps
LGBTQIA+ people anywhere in Italy, and their family members and friends.
Free from landlines and mobiles throughout Italy (as the service states). Note: Limited afternoon hours (Mon–Sat 4pm–8pm) and not an emergency service.
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Línea y Chat Nacional Diversidad Segura — call or WhatsApp 800 000 5428, help for LGBTTTIQA+ people, 24/7 (Mexico)

https://consejociudadanomx.org/asi-te-ayudamos/diversidad-segura-626c27e847758
Call 800 000 5428WhatsApp Diversidad Segura
Hours: 24 hours, 7 days (listed under 'Líneas de Ayuda 24/7')
Free (the page says 'Servicio gratuito'). Note: A support and advice line rather than an emergency service; the page is in Spanish and does not state other languages.
What It Does
Gives legal and psychological support to LGBTTTIQA+ people anywhere in Mexico, for example after discrimination or rejection at home because of sexual orientation or gender identity. Call or WhatsApp 800 000 5428.
Who It Helps
LGBTTTIQA+ people anywhere in Mexico ('de todo el país').
Free (the page says 'Servicio gratuito'). Note: A support and advice line rather than an emergency service; the page is in Spanish and does not state other languages.
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First Nations & Indigenous Peoples

13YARN — call 13 92 76 to yarn with an Aboriginal or Torres Strait Islander Crisis Supporter, 24/7 (Australia)

https://www.13yarn.org.au/
Call 13YARN (13 92 76)Text 0447 13 92 76Type to us (online)
Hours: Calls 24/7, 7 days a week; text and online typing 4pm–midnight, 7 days a week (time zone not stated)
Free ('Free and confidential service').
What It Does
A free, confidential crisis support line run by Aboriginal and Torres Strait Islander people. A 13YARN Crisis Supporter will yarn with you and can help you explore options for ongoing support. Call 13 92 76 any time, or text 0447 13 92 76 or type online from 4pm to midnight. Call 000 if life is in danger.
Who It Helps
Aboriginal and Torres Strait Islander people who are feeling overwhelmed or having difficulty coping; the line can be reached from any phone in Australia.
Free ('Free and confidential service').
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Thirrili — call 1800 805 801 for support after suicide or other traumatic loss, 24/7 (Australia)

https://thirrili.com.au/contact/
Call 1800 805 801
Hours: 24 hours, 7 days a week
Free service; Thirrili calls 1800 805 801 its 'toll free support line'. Note: Support after a death (postvention), not a crisis line: Thirrili directs people who are distressed and need immediate support to 13YARN (13 92 76).
What It Does
Thirrili's 24/7 support and referral line gives emotional and practical support to families and communities after a loss from suicide or another fatal traumatic incident. Callers can speak with an Aboriginal or Torres Strait Islander team member about support and referrals. Call 1800 805 801. If you are distressed and need immediate support, Thirrili points you to 13YARN (13 92 76).
Who It Helps
Aboriginal and Torres Strait Islander individuals, families and communities anywhere in Australia affected by suicide or another traumatic, unexpected death. Community members and services can also make referrals.
Free service; Thirrili calls 1800 805 801 its 'toll free support line'. Note: Support after a death (postvention), not a crisis line: Thirrili directs people who are distressed and need immediate support to 13YARN (13 92 76).
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Brother to Brother (Dardi Munwurro) — call 1800 435 799, crisis line for Aboriginal men, 24/7 (Victoria, Australia)

https://dardimunwurro.com.au/
Call 1800 435 799
Hours: 24 hours ('24 Hour support'; the services page says '24/7')
Free service; call costs depend on your phone plan. Note: The service's pages give few details (who answers, which states it covers); it is run by a Victorian organisation and listed by VACCA under 'Region: Victoria'.
What It Does
Brother to Brother is Dardi Munwurro's around-the-clock phone line for Aboriginal men. Dardi Munwurro calls it an 'Aboriginal men's crisis line' and a '24/7 First Peoples Men's family violence referral line', listed for family violence, relationship and parenting worries. Call 1800 435 799.
Who It Helps
Aboriginal and Torres Strait Islander (First Peoples) men. Dardi Munwurro is a Victorian organisation and VACCA lists the line as a Victorian service; the pages do not say whether calls from other states are taken.
Free service; call costs depend on your phone plan. Note: The service's pages give few details (who answers, which states it covers); it is run by a Victorian organisation and listed by VACCA under 'Region: Victoria'.
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Yarning SafeNStrong (VAHS) — call 1800 959 563, counselling for Aboriginal and Torres Strait Islander people, 24/7 (Australia)

https://www.vahs.org.au/yarning-safenstrong/
Call 1800 959 563Email ysns@vahs.org.au
Hours: 24/7 ('Yarning SafeNStrong helpline is available 24/7')
Free (the service says it is a free and confidential counselling service); call costs depend on your phone plan. Note: Run by a Victorian Aboriginal health service; the page (written during COVID-19) does not state whether the line covers other states.
What It Does
A free and confidential counselling helpline run by the Victorian Aboriginal Health Service. Culturally suitable counsellors 'who get it' yarn with people and families and offer support with social and emotional wellbeing, financial wellbeing, medical support, and drug and alcohol counselling and rehab services. Call 1800 959 563 or email ysns@vahs.org.au.
Who It Helps
Aboriginal and Torres Strait Islander people and families who need a yarn about their wellbeing. The page does not say whether calls from outside Victoria are taken.
Free (the service says it is a free and confidential counselling service); call costs depend on your phone plan. Note: Run by a Victorian Aboriginal health service; the page (written during COVID-19) does not state whether the line covers other states.
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Djirra — freecall 1800DJIRRA (1800 354 772), family violence and legal support for Aboriginal women, weekdays (Victoria, Australia)

https://djirra.org.au/get-support/
Call 1800DJIRRA (1800 354 772)
Hours: 9am–5pm, Monday to Friday
Free call (the service says 'freecall'); legal advice is free. Note: Victoria only, weekday business hours; not a 24/7 crisis line. Some other organisations' lists still show 1800 105 303; Djirra's own pages give 1800 354 772.
What It Does
Djirra gives family violence support, free legal advice and court representation, specialist case management and cultural programs to Aboriginal women experiencing, or who have experienced, family violence. Freecall 1800DJIRRA (1800 354 772) on weekdays. When Djirra is closed its page lists 24/7 lines, including Elizabeth Morgan House (1800 364 297) and Safe Steps (1800 015 188).
Who It Helps
Aboriginal women and their children in Victoria, and sistergirls, brotherboys, trans and gender-diverse, non-binary, intersex and queer folk who identify as women or feel comfortable using a women's service. Djirra refers Aboriginal men on to other services.
Free call (the service says 'freecall'); legal advice is free. Note: Victoria only, weekday business hours; not a 24/7 crisis line. Some other organisations' lists still show 1800 105 303; Djirra's own pages give 1800 354 772.
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KUU-US Crisis Line — call 1-800-588-8717, 24/7, Indigenous crisis support across B.C. (British Columbia, Canada)

https://kuu-uscrisisline.com/services-programs/24-hour-crisis-line
Call 1-800-588-8717 (toll-free)Call 1-833-638-4722 (Métis Line)Text 778-601-8009 (6pm–7am)
Hours: Phone 24 hours; chat and text every day, 6:00 pm to 7:00 am
Free service; call costs depend on your phone plan. Note: Chat and text are overnight only (6 pm–7 am); the page says if chat does not respond there may be technical difficulties.
What It Does
A 24-hour crisis and support line for Indigenous people across British Columbia, offering a non-judgemental listening ear, problem-solving and referrals. Call toll-free 1-800-588-8717 (1-800-KUU-US17); the Métis Line is 1-833-638-4722. Chat and text support (778-601-8009) runs 7 days a week from 6 pm to 7 am.
Who It Helps
Indigenous communities across B.C., including Métis people, and people in the Port Alberni area.
Free service; call costs depend on your phone plan. Note: Chat and text are overnight only (6 pm–7 am); the page says if chat does not respond there may be technical difficulties.
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StrongHearts Native Helpline — call or text 1-844-7NATIVE (1-844-762-8483), 24/7 (United States)

https://strongheartshelpline.org/
Call 1-844-762-8483Text START to 1-844-762-8483Chat with an advocate
Hours: 24/7
Free (advocates offer services 'at no cost', as the service states); message and data rates may apply to texts.
What It Does
A safe, confidential and anonymous domestic and sexual violence helpline. Advocates offer peer support, personalised safety planning, crisis intervention, referrals to Native-centred domestic and sexual violence services, help finding care after sexual assault, and information about jurisdiction and legal advocacy.
Who It Helps
Native Americans and Alaska Natives in the United States affected by domestic or sexual violence.
Free (advocates offer services 'at no cost', as the service states); message and data rates may apply to texts.
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Hope for Wellness Help Line — call 1-855-242-3310 or chat online, 24/7, for Indigenous peoples (Canada)

https://www.sac-isc.gc.ca/eng/1576089519527/1576089566478
Call 1-855-242-3310Chat online
Hours: 24 hours a day, 7 days a week (Cree, Ojibway and Inuktitut not available 24/7)
Free to call: Indigenous Services Canada describes it as a toll-free helpline.
What It Does
Call 1-855-242-3310 or use the online chat at hopeforwellness.ca for immediate support and crisis intervention. Phone and chat are in English and French; phone support in Cree, Ojibway (Anishinaabemowin) and Inuktitut is available on request at certain times.
Who It Helps
All Indigenous people across Canada (First Nations, Inuit and Métis).
Free to call: Indigenous Services Canada describes it as a toll-free helpline.
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National Indian Residential School Crisis Line — call 1-866-925-4419, 24 hours (Canada)

https://www.sac-isc.gc.ca/eng/1581971225188/1581971250953
Call 1-866-925-4419
Hours: 24 hours
Free to call: Indigenous Services Canada describes it as toll-free.
What It Does
Call 1-866-925-4419 toll-free for 24-hour crisis support if you are a former Indian Residential School student or a family member. Through the same federal program, Survivors and their families can also get cultural support, emotional support and mental health counselling (arranged through ISC regional offices or, in B.C., the First Nations Health Authority).
Who It Helps
Former Indian Residential School students and their families. ISC says the wider support program serves Survivors, their families and Intergenerational Survivors regardless of status or place of residence within Canada.
Free to call: Indigenous Services Canada describes it as toll-free.
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Missing and Murdered Indigenous Women and Girls (MMIWG) Crisis Line — call 1-844-413-6649, 24/7 (Canada)

https://www.rcaanc-cirnac.gc.ca/eng/1448633299414/1534526479029
Call 1-844-413-6649
Hours: 24 hours, 7 days
Toll-free (as the page states).
What It Does
A national, toll-free 24/7 crisis line giving immediate emotional support to anyone who needs help with issues related to missing and murdered Indigenous women and girls. Call 1-844-413-6649. The Government of Canada page also points to longer-term health supports, such as mental health counselling, community-based emotional support and cultural services.
Who It Helps
Anyone who needs emotional support related to missing and murdered Indigenous women and girls (as the page states).
Toll-free (as the page states).
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Talk4Healing — call or text 1-855-554-HEAL, 24/7, for Indigenous women and their families (Ontario, Canada)

https://www.beendigen.com/programs/talk4healing/
Call 1-855-554-HEALText 1-855-554-HEAL
Hours: 24 hours, 7 days ("any time of day")
Free service; call costs depend on your phone plan. Note: For Indigenous women in Ontario; the service's own site (talk4healing.com) could not be read today, so details come from the operator Beendigen's page.
What It Does
A helpline for Indigenous women, run by Indigenous women, offering culturally grounded listening, support and referrals across Ontario, without judgement — from someone to talk to through to help in potentially dangerous situations. Call or text 1-855-554-HEAL, or use live chat. Available in English and Indigenous languages including Anishinaabe, Oji-Cree, Cree, Inuktitut, Mohawk and Oneida.
Who It Helps
Indigenous women and their families in Ontario.
Free service; call costs depend on your phone plan. Note: For Indigenous women in Ontario; the service's own site (talk4healing.com) could not be read today, so details come from the operator Beendigen's page.
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Indigenous Support Line (Alberta) — call 1-844-944-4744 or 811, weekdays, health-system help (Alberta, Canada)

https://www.primarycarealberta.ca/page14185.aspx
Call 1-844-944-4744 (toll-free)Call 811
Hours: Monday to Friday, 10:00 a.m. to 6:00 p.m
Toll-free (as the page states). Note: Weekday daytime hours only; a health-system navigation and support line.
What It Does
Indigenous Listeners (healthcare advisors) offer culturally safe, supportive listening and help First Nations, Métis and Inuit people navigate the health system: connecting to health resources and Indigenous cultural supports, raising patient concerns, and helping with addiction or mental health concerns. They can arrange translators. Call 1-844-944-4744 (toll-free) or 811.
Who It Helps
First Nations (status and non-status), Métis and Inuit people in Alberta, including youth and Elders, on or off reserve, and their families; health-care providers can refer patients.
Toll-free (as the page states). Note: Weekday daytime hours only; a health-system navigation and support line.
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Veterans, Defence & First Responders

Open Arms – Veterans & Families Counselling — call 1800 011 046 for free counselling and support, 24/7 (Australia)

https://www.openarms.gov.au/
Call 1800 011 046
Hours: 24/7
Free ('free and confidential').
What It Does
Free and confidential mental health support and counselling. Call 1800 011 046 any time for support or to arrange counselling. Open Arms also runs group treatment programs, online groups and a Community and Peer Program, and will not share information with DVA without your consent.
Who It Helps
Navy, Army and Air Force personnel, veterans and their families — anyone with at least one day of continuous full-time ADF service, plus their partners and children.
Free ('free and confidential').
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Safe Zone Support — call 1800 142 072 for anonymous counselling for veterans and families, 24/7 (Australia)

https://www.openarms.gov.au/safe-zone-support
Call 1800 142 072
Hours: 24 hours a day, 7 days a week
Free ('a free and anonymous counselling line').
What It Does
A free and anonymous counselling line staffed by professional counsellors who understand military culture. You don't have to give your name unless required by law, and calls are not recorded, though counsellors keep a minimal record. Information may be shared with emergency services if there is a risk of harm.
Who It Helps
All current and ex-serving ADF personnel, veterans and their families.
Free ('a free and anonymous counselling line').
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NZDF4U Wellbeing Support — call 0800 693 348 or text 8881, 24/7, for Defence people and families (New Zealand)

https://health.nzdf.mil.nz/support-providers/nzdf-community-wellbeing-support/nzdf4u-wellbeing-support
Call 0800 NZDF4U (0800 693 348)Text 8881Email wellbeing support
Hours: 24/7 ('all services available 24/7')
Free service; call costs depend on your phone plan (the page does not state a charge). Note: Only for NZDF personnel, their families and eligible veterans, and eligibility varies by service type.
What It Does
Confidential wellbeing support from trained counsellors outside the NZDF, by phone, text or email, including relationship counselling for Regular Force members and their partners. Call 0800 NZDF4U (0800 693 348) or text 8881; from overseas call +64 9 414 9914. If there is immediate risk, call 111.
Who It Helps
Regular and Reserve Force members, NZDF civilian staff, their families and whānau, and veterans within two years of leaving; counselling eligibility varies by group (for example, Reserves and ex-serving for Defence-related issues).
Free service; call costs depend on your phone plan (the page does not state a charge). Note: Only for NZDF personnel, their families and eligible veterans, and eligibility varies by service type.
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Combat Stress helpline — call 0800 138 1619, text or email, 24/7, for veterans and families (UK)

https://combatstress.org.uk/get-help/
Call 0800 138 1619Text 07537 173683Email helpline@combatstress.org.uk
Hours: 24 hours a day, 365 days a year
Free ('Free Helpline').
What It Does
A confidential mental health support helpline for veterans and their families, giving advice and support by phone, text or email. The NHS veterans page recommends it as a dedicated, free mental-health helpline for veterans, family members and carers.
Who It Helps
UK armed forces veterans and their families and carers.
Free ('Free Helpline').
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SSAFA Forcesline — freephone 0800 260 6780 (press 1), weekdays, for the Armed Forces community (UK)

https://www.ssafa.org.uk/get-help/forcesline
Call 0800 260 6780 (press 1)From abroad +44 20 4526 5909
Hours: Mon–Thu 9am–5pm; Fri 9am–4pm
Free (the page calls Forcesline a free and confidential telephone helpline); international call charges may apply on the +44 number from abroad. Note: Weekday office hours only and not a crisis line; the Forcesline page body also shows 0800 260 6767, but the contact page gives 0800 260 6780 (press 1) for Forcesline.
What It Does
Forcesline is a free, confidential phone and email service giving emotional support and a listening ear to people in the Armed Forces community who feel lonely, isolated or are struggling to cope, and signposting to practical help. SSAFA is outside the military chain of command. Call 0800 260 6780 and press 1, use live chat, or send a message through the web form.
Who It Helps
Anyone in the Armed Forces community who is struggling or feeling isolated; Forcesline can be reached from anywhere in the world (Cyprus 800 91065, Falkland Islands #6111, rest of the world +44 (0)20 4526 5909).
Free (the page calls Forcesline a free and confidential telephone helpline); international call charges may apply on the +44 number from abroad. Note: Weekday office hours only and not a crisis line; the Forcesline page body also shows 0800 260 6767, but the contact page gives 0800 260 6780 (press 1) for Forcesline.
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Veterans Crisis Line — dial 988 then press 1, text 838255 or chat, 24/7 (United States)

https://www.veteranscrisisline.net/
Dial 988 then press 1Text 838255Chat online
Hours: 24/7, 365 days a year
Free ('Your call is free and confidential', as the service states).
What It Does
Free, confidential crisis support for veterans, service members and those who support them, by phone, text or chat — you decide how much information to share. Overseas, the site lists a number for each US military region (for example Europe/EUCOM +1 844-702-5495 off base, or DSN 988 on base). The 988 Lifeline's Deaf and hard-of-hearing page points veterans with hearing loss to text 838255 or chat.
Who It Helps
Veterans, service members, National Guard and Reserve members, and their families and friends. You don't have to be enrolled in VA benefits or health care.
Free ('Your call is free and confidential', as the service states).
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Vet Center Call Center — call 1-877-927-8387, around the clock, answered by combat veterans (United States)

https://www.vetcenter.va.gov/
Call 1-877-927-8387
Hours: Around the clock
Free ('a free, around the clock confidential call center', as VA states).
What It Does
A free, confidential call centre where you can talk about your military experience or anything you're facing in the transition after military service or trauma, and be connected to your nearest Vet Center for counselling (including for PTSD, military sexual trauma and bereavement). Calls are answered by combat veterans from several eras and family members of veterans.
Who It Helps
Veterans, service members (including National Guard and Reserve) and their families in the United States.
Free ('a free, around the clock confidential call center', as VA states).
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Military OneSource — call 800-342-9647 or secure live chat, 24/7 support for service members and families (United States)

https://www.militaryonesource.mil/contact-us/
Call 800-342-9647Secure live chat (sign-in needed)
Hours: 24 hours, 7 days (24/7/365), phone and secure live chat
Free and confidential (as the service states); toll-free number. Note: Eligibility limits apply: mainly current military members and families; Veterans more than 365 days out are referred to the VA.
What It Does
Consultants answer questions about military life and connect eligible callers to free resources, specialty consultations or confidential counselling. Call 800-342-9647 any time; TTY/TDD users dial 711 and give the toll-free number. Secure live chat works after signing in, and the site gives calling instructions for people outside the US.
Who It Helps
Active-duty, National Guard and reserve members of all branches (including Coast Guard), their immediate families and survivors, plus recently retired or honourably discharged members for 365 days after leaving.
Free and confidential (as the service states); toll-free number. Note: Eligibility limits apply: mainly current military members and families; Veterans more than 365 days out are referred to the VA.
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VA Women Veterans Call Center — call or text 1-855-VA-WOMEN (1-855-829-6636) (United States)

https://www.womenshealth.va.gov/wvcc.asp
Call 1-855-VA-WOMENText 1-855-829-6636
Hours: Mon–Fri 8:00am–10:00pm ET; Sat 8:00am–6:30pm ET; closed federal holidays (after-hours messages get a call back the next open day)
Free (as the service states). Note: Information and navigation line, not a crisis line; for a crisis the page directs callers to the Veterans Crisis Line (988, press 1). Closed Sundays and federal holidays.
What It Does
Women representatives, some of them Veterans, answer questions about VA health care and benefits for women Veterans, help with enrolment and fast-track appointments with the Women Veterans Program Manager at your local VA medical centre. Call or text 1-855-VA-WOMEN (1-855-829-6636), or use the online chat on the Women Veterans Health Care website.
Who It Helps
Women Veterans (any discharge status, enrolled in VA care or not) and anyone calling for them. Any Veteran may use it about infertility treatment, military sexual trauma or harassment at VA.
Free (as the service states). Note: Information and navigation line, not a crisis line; for a crisis the page directs callers to the Veterans Crisis Line (988, press 1). Closed Sundays and federal holidays.
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Vets4Warriors — call 855.838.8255, 24/7 confidential peer support from Veterans (United States)

https://vets4warriors.com/our-story/
Call 855.838.8255
Hours: 24 hours, 7 days
Free service; call costs depend on your phone plan. Note: Peer support from Veterans and military family members; independent of the VA and the military. In a crisis dial 988 then press 1 (Veterans Crisis Line).
What It Does
Peers who are Veterans or military family members listen, help you work through problems, connect you to resources and stay engaged until the challenge is resolved. Call 855.838.8255 at any time; the website also offers chat, email and request-a-call options.
Who It Helps
Every member of the US military community: active-duty, National Guard and Reserve members, Veterans of every generation, and their family members and caregivers.
Free service; call costs depend on your phone plan. Note: Peer support from Veterans and military family members; independent of the VA and the military. In a crisis dial 988 then press 1 (Veterans Crisis Line).
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COPLINE — call 1-800-COPLINE (1-800-267-5463), 24/7 confidential hotline for law enforcement officers (United States)

https://www.copline.org/
Call 1-800-COPLINE
Hours: 24 hours, 7 days (24/7/365)
Free service; call costs depend on your phone plan. Note: Peer listening line answered by trained, retired law enforcement volunteers; call 911 in an emergency. COPLINE warns it never asks for donations by text.
What It Does
Trained retired law enforcement officers listen confidentially to officers and their families about stresses on and off the job, from a bad day to a mental-health crisis, and offer resources. Call 1-800-COPLINE (1-800-267-5463). Confidentiality is broken only for a credible threat to others or suspected child or elder abuse.
Who It Helps
Active and retired law enforcement officers and their loved ones. COPLINE is not associated with any police department or agency.
Free service; call costs depend on your phone plan. Note: Peer listening line answered by trained, retired law enforcement volunteers; call 911 in an emergency. COPLINE warns it never asks for donations by text.
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Veterans Affairs Canada Assistance Service — call 1-800-268-7708, 24/7 (Canada)

https://www.veterans.gc.ca/en/mental-and-physical-health/mental-health-and-wellness/counselling-services/talk-mental-health-professional
Call 1-800-268-7708TTY 1-800-567-5803
Hours: 24 hours a day, 365 days a year (phone); online chat Mon–Fri 8am–7:30pm Eastern, excluding statutory holidays
Free. Veterans Affairs Canada says you have free, confidential access without the need to apply. Note: Only for Veterans, former RCMP members and their families or caregivers.
What It Does
Call 1-800-268-7708 to talk with a bilingual Canadian mental health professional (master's level, trained in crisis and suicide intervention). You can get free, confidential short-term psychological support without applying. From outside Canada, call collect on 613-941-5842.
Who It Helps
Canadian Armed Forces Veterans, former RCMP members, their families and caregivers (children up to 21, or 25 if full-time students).
Free. Veterans Affairs Canada says you have free, confidential access without the need to apply. Note: Only for Veterans, former RCMP members and their families or caregivers.
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Family Information Line (CFMWS) — call 1-800-866-4546, 24/7, for Canadian Armed Forces members, Veterans and families (Canada)

https://cfmws.ca/support-services/family-information-line
Call 1-800-866-4546 (North America)Call 00-800-771-17722 (international)Email FIL-LIF@cfmws.com
Hours: 24 hours a day, 365 days a year (phone and email); scheduled video counselling 7:00 a.m. to 11:00 p.m. ET
Free (the page says it is a free service). Note: For the military and Veteran community and their families only.
What It Does
Trained counsellors give confidential, bilingual information, support, referrals, short-term counselling and crisis support to the military community, including help with family relationships and deployment issues. Call 1-800-866-4546 in North America or 00-800-771-17722 internationally, or email FIL-LIF@cfmws.com (replies in English or French). Video sessions with the same counsellor can be booked.
Who It Helps
Canadian Armed Forces members, Veterans and their immediate and extended families, whether in Canada, the US or overseas.
Free (the page says it is a free service). Note: For the military and Veteran community and their families only.
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Alcohol, Other Drugs, Gambling & Quitting Smoking

National Alcohol and Other Drug Hotline — call 1800 250 015, 24/7 (Australia)

https://www.health.gov.au/contacts/national-alcohol-and-other-drug-hotline
Call 1800 250 015
Hours: 24 hours a day, 7 days a week; callers from South Australia: 8.30am to 10.00pm
Free (free and confidential information and support, as the department states). Note: South Australian callers are served 8.30am to 10.00pm only; it is an information and support line, so call 000 in an emergency.
What It Does
A free, confidential national number that puts you through to the alcohol and other drug information and support service in your state or territory. Call 1800 250 015 to talk about your own or someone else's drinking or drug use.
Who It Helps
Anyone in Australia with concerns about their own, or someone else's, alcohol and/or other drug use.
Free (free and confidential information and support, as the department states). Note: South Australian callers are served 8.30am to 10.00pm only; it is an information and support line, so call 000 in an emergency.
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Family Drug Support — call 1300 368 186, 24/7 support line for families (Australia)

https://fds.org.au/contact-us
Call 1300 368 186
Hours: 24 hours, 7 days
FDS describes the support line as free; its page notes calls cost the price of a local call Australia-wide. Note: For families and friends rather than the person using drugs; calls cost a local call. In an emergency call 000.
What It Does
A national telephone support line for family members and friends of people who use alcohol or other drugs, and for bereaved families. Call 1300 368 186 at any time. FDS also runs support groups, education programs, counselling and bereavement services for families.
Who It Helps
Families and friends of people who use substances, and bereaved families, anywhere in Australia.
FDS describes the support line as free; its page notes calls cost the price of a local call Australia-wide. Note: For families and friends rather than the person using drugs; calls cost a local call. In an emergency call 000.
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National Gambling Helpline (Gambling Help Online) — call 1800 858 858, 24/7 (Australia)

https://www.gamblinghelponline.org.au/support-yourself-or-others/taking-action/telephone-support
Call 1800 858 858
Hours: 24 hours a day, 7 days a week
Free; calls are free and are not listed on phone bills (as the service states).
What It Does
You speak confidentially with a trained gambling counsellor who can offer counselling, information and referral, and, if you are ready, refer you to a professional for ongoing counselling. Call 1800 858 858. Gambling Help Online also offers online chat and email support.
Who It Helps
Anyone in Australia affected by gambling, including people who gamble, family members, friends and professionals.
Free; calls are free and are not listed on phone bills (as the service states).
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Quitline — call 13 7848 (13 QUIT) for free quit-smoking and vaping support (Australia)

https://www.quit.org.au/en/support-and-resources/ways-to-get-in-touch
Call 13 7848
Hours: Varies by state: VIC Mon–Sat 8am–8pm; NSW Mon–Fri 8am–8pm, Sat 9am–5pm; QLD Mon–Fri 8am–9pm, weekends and public holidays 8:30am–5pm; WA Mon–Fri 8am–8pm, Sat 8am–5pm; ACT, NT, SA, TAS Mon–Fri 8am–8pm
Free service (as Quit states); another Quit page notes calls cost a local call, higher from mobile phones. Note: Not 24 hours — hours differ by state and most states close on public holidays; webchat is offered in VIC, SA, NT, WA and ACT only.
What It Does
Quitline counsellors give confidential telephone counselling to help you quit smoking or vaping, including managing cravings and withdrawal and building motivation. You can ask for an Aboriginal and Torres Strait Islander counsellor, or say you need an interpreter. Call 13 7848.
Who It Helps
Anyone in Australia who smokes or vapes and wants support to quit; health professionals can refer people.
Free service (as Quit states); another Quit page notes calls cost a local call, higher from mobile phones. Note: Not 24 hours — hours differ by state and most states close on public holidays; webchat is offered in VIC, SA, NT, WA and ACT only.
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Alcoholics Anonymous Australia — call 1300 222 222, 24-hour help line (Australia)

https://aa.org.au/
Call 1300 222 222
Hours: 24 hours (the site calls it a '24-hour Help Line')
Free service; call costs depend on your phone plan. Note: Peer support from AA volunteers, not counselling or a crisis line; the contact page also writes the number as '1300 22 22 22' (same digits).
What It Does
Call AA's 24-hour hotline to speak with a sober alcoholic: dedicated AA volunteers answer your questions about drinking and about Alcoholics Anonymous. Call 1300 222 222.
Who It Helps
Anyone in Australia who wants to talk to someone about their drinking or about AA.
Free service; call costs depend on your phone plan. Note: Peer support from AA volunteers, not counselling or a crisis line; the contact page also writes the number as '1300 22 22 22' (same digits).
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Alcohol Drug Helpline — call 0800 787 797, 24/7 (New Zealand)

https://alcoholdrughelp.org.nz/helpline
Call 0800 787 797
Hours: 24 hours a day, 7 days a week
Free ('All calls are free and confidential').
What It Does
A trained counsellor gives confidential advice, information and support about drinking or other drug use, by phone or webchat. Call 0800 787 797.
Who It Helps
Anyone in New Zealand with questions or worries about drinking or other drug use, including people helping someone else.
Free ('All calls are free and confidential').
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Gambling Helpline — call 0800 654 655 or text 8006, free 24 hours (New Zealand)

https://gamblinghelpline.co.nz/
Call 0800 654 655Text 8006
Hours: 24 hours ('a 24 hour free service'; 'day or night')
Free ('Call us FREE, day or night'; 'free text message').
What It Does
Counsellors give immediate support, referral to other gambling support services, and information, by phone or anonymous free text. Call 0800 654 655 or text 8006.
Who It Helps
Anyone in Aotearoa worried about their own gambling or the gambling of someone else.
Free ('Call us FREE, day or night'; 'free text message').
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Quitline Me Mutu — free call 0800 778 778 or text 4006 to quit smoking or vaping, 24/7 (New Zealand)

https://quit.org.nz/about-us
Call 0800 778 778Text 4006
Hours: 24/7 ('you can contact us 24/7')
Free ('free services, available to all New Zealanders'; 'text us FREE on 4006').
What It Does
Trained advisors, many of them ex-smokers, give free, non-judgemental support and help you plan your quit; you can also order subsidised nicotine patches, gum and lozenges. Call 0800 778 778 or text 4006 free.
Who It Helps
Anyone in New Zealand thinking about quitting smoking, working to stay smokefree or who has relapsed; Quitline says it can also help you quit vaping, even if you're not smoking, at any age.
Free ('free services, available to all New Zealanders'; 'text us FREE on 4006').
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Alcoholics Anonymous Aotearoa New Zealand — free call 0800 AA WORKS (0800 229 6757) (New Zealand)

https://aa.org.nz/contact-us/
Call 0800 229 6757Find a meeting
Hours: Hours not stated on the service's page
Free. 'You can call us for free on 0800 229 6757' (as AA states); meetings cost nothing to attend. Note: Hours are not stated; calls are answered by AA members (peer support), not counsellors or a crisis service.
What It Does
If you need help with a drinking problem, call and you will be connected with an A.A. member to talk to, or come along to one of over 500 in-person and online meetings around the country. Attending meetings costs nothing. Call 0800 229 6757 (0800 AA WORKS).
Who It Helps
Anyone in New Zealand who wants to do something about their drinking; there are no age or other requirements.
Free. 'You can call us for free on 0800 229 6757' (as AA states); meetings cost nothing to attend. Note: Hours are not stated; calls are answered by AA members (peer support), not counsellors or a crisis service.
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FRANK — call 0300 123 6600, 24/7, or text 82111, for honest drug advice (UK)

https://www.talktofrank.com/contact-frank
Call 0300 123 6600Text 82111Textphone 0300 123 1099
Hours: Phone 24 hours a day, 7 days a week; text and email reply times not stated
Landline calls cost no more than a national (01/02) call; mobile costs vary; texts cost a standard text and replies are free (as FRANK states). Note: Calls and texts may cost under your phone plan; not an emergency service – call 999 in an emergency.
What It Does
Confidential information and advice about drugs, for yourself or someone you're worried about. Call any time, text a question to 82111, or email, and FRANK replies. Interpreters in 120 languages on the same number. If someone needs urgent help after taking drugs or drinking, call 999.
Who It Helps
Anyone with questions or worries about drugs, for themselves or for a friend or child.
Landline calls cost no more than a national (01/02) call; mobile costs vary; texts cost a standard text and replies are free (as FRANK states). Note: Calls and texts may cost under your phone plan; not an emergency service – call 999 in an emergency.
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Drinkline — call 0300 123 1110, the national alcohol helpline, free and confidential (England)

https://www.nhs.uk/live-well/alcohol-advice/alcohol-support/
Call 0300 123 1110
Hours: Weekdays 9am to 8pm, weekends 11am to 4pm
Free ('this free helpline', as the NHS states). Note: No standalone website – details come from the NHS alcohol support page (nhs.uk, the NHS in England). Not 24-hour; in an emergency call 999.
What It Does
If you're worried about your own or someone else's drinking, you can call Drinkline in complete confidence for advice and support. The same NHS page lists Nacoa (0800 358 3456) for children of alcohol-dependent parents, plus self-help groups and local NHS alcohol services.
Who It Helps
Anyone worried about their own or someone else's drinking.
Free ('this free helpline', as the NHS states). Note: No standalone website – details come from the NHS alcohol support page (nhs.uk, the NHS in England). Not 24-hour; in an emergency call 999.
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National Gambling Helpline (GamCare) — freephone 0808 8020 133, live chat or WhatsApp, 24/7 (UK)

https://www.gamcare.org.uk/get-support/talk-to-us-now/
Call 0808 8020 133Live chat
Hours: 24 hours a day, every day of the year
Free to call ('Call us for free').
What It Does
Advisers give confidential information, advice and support to anyone affected by gambling – whether it's you, a friend or a family member – by phone, live chat or WhatsApp (message 0808 8020 133). Professionals can refer someone with their consent.
Who It Helps
Anyone in the UK affected by gambling, including family and friends.
Free to call ('Call us for free').
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National Smokefree Helpline — call 0300 123 1044 for stop-smoking advice (England)

https://www.nhs.uk/better-health/quit-smoking/ready-to-quit-smoking/explore-your-support-options/
Call 0300 123 1044
Hours: Monday to Friday 9am to 8pm; Saturday and Sunday 11am to 4pm
Free service; call costs depend on your phone plan (the page does not state call costs). Note: England only (the NHS points people in Wales to Help Me Quit, Scotland to NHS Inform and Northern Ireland to Quit Kit); 0300 calls may cost.
What It Does
Talk to a trained adviser for advice and support to stop smoking. The NHS also offers free local Stop Smoking Services (in person, by phone or video), the free NHS Quit Smoking app and a Personal Quit Plan.
Who It Helps
People in England who want to stop smoking, and people helping someone quit.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: England only (the NHS points people in Wales to Help Me Quit, Scotland to NHS Inform and Northern Ireland to Quit Kit); 0300 calls may cost.
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Drinkline (WithYou in Scotland) — free call 0800 731 4314, or webchat with a recovery worker about drugs or alcohol (Scotland)

https://www.wearewithyou.org.uk/about-us/in-scotland
Call Drinkline 0800 731 4314Chat to a recovery worker
Hours: Monday–Friday 9am–9pm, weekends 10am–4pm (Drinkline and live chat)
Free ('Free, expert advice'). Note: Not 24/7; the page shows no separate drugs phone line (Know the Score's number is no longer displayed).
What It Does
Drinkline gives free, expert advice if you're worried about your own drinking or someone else's. WithYou's live chat lets you speak confidentially with trained recovery workers about drugs or alcohol, and its local services in Scotland give free, confidential support. The former Know the Score website (knowthescore.info) now redirects to this page.
Who It Helps
People in Scotland worried about their own or someone else's drinking or drug use, and those supporting them.
Free ('Free, expert advice'). Note: Not 24/7; the page shows no separate drugs phone line (Know the Score's number is no longer displayed).
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Quit Your Way Scotland — call 0800 84 84 84, webchat or text for stop smoking support, weekdays 9am–5pm (Scotland)

https://www.nhsinform.scot/care-support-and-rights/nhs-services/helplines/quit-your-way-scotland/
Call 0800 84 84 84Text 07903 588 669
Hours: Phone and webchat: Monday to Friday, 9am to 5pm (webchat if an adviser is available)
Free ('You can contact Quit Your Way Scotland for free'). Note: Weekdays 9am–5pm only.
What It Does
Trained advisers give personalised advice to help you get ready to stop smoking, talk through your options including stop smoking medication, support you while you try, refer you to free local NHS services and send a free booklet. To text, send 'Quit Your Way' and your question to 07903 588 669 — you must include a question.
Who It Helps
Anyone in Scotland thinking about stopping smoking, ready to stop or trying again; there is no minimum age.
Free ('You can contact Quit Your Way Scotland for free'). Note: Weekdays 9am–5pm only.
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DAN 24/7 Wales Drug and Alcohol Helpline — freephone 0808 808 2234, 24/7, in English or Welsh (Wales)

https://dan247.org.uk/
Freephone 0808 808 2234Email dan@helpline.wales
Hours: 24 hours a day, 7 days a week ('anytime day or night')
Free ('Calls made to 0800 or 0808 phone numbers are free for all UK landline and mobile phones'). Note: Wales only.
What It Does
A free, bilingual single point of contact for information and help about drugs or alcohol, helping you, your family, carers or support workers reach local and regional services. It is confidential — you don't need to give your real name, and the number will not appear on an itemised home phone bill. A naloxone click-and-deliver service is offered to any address in Wales.
Who It Helps
Anyone in Wales wanting information or help about drugs or alcohol, including families, carers and support workers.
Free ('Calls made to 0800 or 0808 phone numbers are free for all UK landline and mobile phones'). Note: Wales only.
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Help Me Quit — freephone 0800 085 2219 or text HMQ to 80818 for free NHS stop smoking support (Wales)

https://helpmequit.wales/contact-us/
Freephone 0800 085 2219Text HMQ to 80818Email helpmequit@wales.nhs.uk
Hours: Hours not stated on the service's page
Free (Freephone; 'free expert help'). Note: Wales only; opening hours are not stated on the site.
What It Does
Expert advisers connect you with the free, evidence-based NHS stop smoking support that suits you — in-person sessions or phone support — and a stop-smoking expert guides you through the medications available. You can also request a call back online (morning, afternoon or evening). Calls and correspondence in Welsh are welcome; deaf or hard-of-hearing people can email with their needs.
Who It Helps
People in Wales who want to stop smoking.
Free (Freephone; 'free expert help'). Note: Wales only; opening hours are not stated on the site.
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Gambling Support BC — call the Gambling Support Line 1-888-795-6111, 24/7 (British Columbia, Canada)

https://www.gamblingsupportbc.ca/
Call 1-888-795-6111
Hours: 24 hours, 7 days
Free (services are free of charge to B.C. residents, as the page states). Note: For B.C. residents.
What It Does
Callers to the 24/7 Gambling Support Line are put straight through to a navigator who can give immediate help, find services in your community, or connect you to a free counsellor. Help is for your own gambling or a loved one's. Call 1-888-795-6111.
Who It Helps
Any British Columbia resident having difficulties because of their own or a loved one's gambling.
Free (services are free of charge to B.C. residents, as the page states). Note: For B.C. residents.
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Alcohol & Drug Information and Referral Service (ADIRS) — call 1-800-663-1441, weekdays (British Columbia, Canada)

https://uwbc.ca/helpline-services/
Call 1-800-663-1441Call 604-660-9382 (Lower Mainland)
Hours: Monday to Friday, 9 am to 5 pm, excluding statutory holidays
Free (United Way BC says all its helplines are free and confidential). Note: Weekday daytime hours only; an information and referral service.
What It Does
For anyone worried about their own or someone else's alcohol or drug use: resource navigators give information, options and support, and refer callers to counselling and treatment services across B.C., including detox, recovery homes and support groups. Lower Mainland: 604-660-9382; elsewhere in B.C.: 1-800-663-1441. Free and confidential, with interpretation in over 240 languages.
Who It Helps
Anyone in British Columbia dealing with substance use, or worried about someone who is.
Free (United Way BC says all its helplines are free and confidential). Note: Weekday daytime hours only; an information and referral service.
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Opioid Treatment Access Line — call 1-833-804-8111, every day 9am–4pm, same-day opioid treatment (British Columbia, Canada)

https://www2.gov.bc.ca/gov/content/health/mental-health-and-addictions/opioid-treatment-access-line
Call 1-833-804-8111
Hours: Every day, 9 am to 4 pm, including weekends and statutory holidays
Free (as the service states); HelpStartsHere says medication costs are covered by BC PharmaCare if you are enrolled in MSP and have a Personal Health Number. Note: Daytime hours only (9 am–4 pm daily); B.C. only; in an emergency call 9-1-1 (as the pages advise).
What It Does
Gives same-day access to opioid agonist treatment (OAT) such as methadone, Suboxone or Kadian. A clinician (doctor or nurse) speaks with you by phone, can prescribe medication to prevent withdrawal and reduce overdose risk, and connects you to supports in your community. Call 1-833-804-8111 from anywhere in B.C.
Who It Helps
People in British Columbia struggling with opioid addiction who need immediate support and treatment.
Free (as the service states); HelpStartsHere says medication costs are covered by BC PharmaCare if you are enrolled in MSP and have a Personal Health Number. Note: Daytime hours only (9 am–4 pm daily); B.C. only; in an emergency call 9-1-1 (as the pages advise).
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Nacoa helpline — freephone 0800 358 3456 for anyone affected by a parent's drinking, Mon–Sat (UK)

https://nacoa.org.uk/about-nacoa/helpline/
Call 0800 358 3456Email the helpline
Hours: Mon–Sat 10am–7pm
Free (the page calls it a free, confidential helpline). Note: A listening and support line, not an emergency service; closed Sundays.
What It Does
A free, confidential, non-judgemental place to talk about what is going on and how you feel, for as long and as often as you want. Call 0800 358 3456, email helpline@nacoa.org.uk, or use the instant chat on the website.
Who It Helps
Children and adults affected by a parent's drinking, people concerned about them, and professionals.
Free (the page calls it a free, confidential helpline). Note: A listening and support line, not an emergency service; closed Sundays.
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HSE Drugs and Alcohol Helpline — freephone 1800 459 459 or email helpline@hse.ie (Ireland)

https://www2.hse.ie/services/habit-addiction/drugs-and-alcohol-helpline/
Call 1800 459 459Email helpline@hse.ie
Hours: Monday to Friday, 9.30am to 5.30pm
Free. The HSE says it is a free service. Note: Weekday office hours only (9.30am–5.30pm); for emergencies call 112 or 999.
What It Does
A helpline staff member asks about you and your reason for calling, then gives confidential support and information, whether you want to cut down or stop, avoid relapse, or need reliable drug information. You do not have to give your name. Call 1800 459 459 or email helpline@hse.ie.
Who It Helps
Anyone with concerns about their own or someone else's drug or alcohol use, including worries about young people; also open to health and social care professionals.
Free. The HSE says it is a free service. Note: Weekday office hours only (9.30am–5.30pm); for emergencies call 112 or 999.
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Gamblers Anonymous Ireland — helpline 01 872 1133 or 085 8799995, 10am–10pm daily (Ireland)

https://www.gamblersanonymous.ie/
Call 01 872 1133Call 085 8799995Email info@gamblersanonymous.ie
Hours: 10am-10pm. Mon-Sun
Free. No fees for meetings or membership; call costs depend on your phone plan. Note: A peer-support fellowship, not a professional or crisis service; the site does not say who answers the helpline.
What It Does
Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope to recover from compulsive gambling. Call the helpline or use the website to find a meeting. Meetings run across Ireland every day, in person and online, with no registration, booking or fees. Gam-Anon meetings support family members.
Who It Helps
Anyone in Ireland who wants to stop gambling (the only requirement for membership is a desire to stop). Family members and loved ones can go to Gam-Anon.
Free. No fees for meetings or membership; call costs depend on your phone plan. Note: A peer-support fellowship, not a professional or crisis service; the site does not say who answers the helpline.
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HSE Quit — freephone 1800 201 203 to talk to a stop smoking advisor (Ireland)

https://www2.hse.ie/living-well/quit-smoking/contact/
Call 1800 201 203
Hours: Monday and Tuesday 10am to 8pm; Wednesday and Thursday 10am to 7pm; Friday 10am to 5pm; Saturday 10am to 2pm. Outside these hours you can leave a message
Free. The HSE lists it as Freephone 1800 201 203. Note: Closed Sundays; leave a message out of hours. The HSE notes its website quit plan is unavailable at the moment (use the HSE Health App or call).
What It Does
A trained stop smoking advisor from the HSE Quit team supports you to stop smoking and can help you make a quit plan. Outside opening hours you can leave a message and the team will call you when they open. Freephone 1800 201 203.
Who It Helps
Anyone in Ireland who smokes and wants support to stop.
Free. The HSE lists it as Freephone 1800 201 203. Note: Closed Sundays; leave a message out of hours. The HSE notes its website quit plan is unavailable at the moment (use the HSE Health App or call).
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SAMHSA National Helpline — call 1-800-662-HELP (4357), 24/7 treatment referral and information (United States)

https://www.samhsa.gov/find-help/helplines/national-helpline
Call 1-800-662-HELP (4357)TTY 1-800-487-4889Text your ZIP code to 435748
Hours: 24/7, 365 days a year
Free ('free, confidential', as SAMHSA states); message and data rates may apply to the HELP4U text service. Note: Information and referral only — no counselling; the HELP4U text service (435748) is English only. In a crisis call or text 988.
What It Does
Trained information specialists give confidential referrals to local treatment facilities, support groups and community organisations for mental-health and substance use disorders, in English and Spanish. If you have no insurance, they can refer you to state-funded treatment or sliding-fee providers. They do not provide counselling.
Who It Helps
Individuals and family members in the US facing mental and/or substance use disorders.
Free ('free, confidential', as SAMHSA states); message and data rates may apply to the HELP4U text service. Note: Information and referral only — no counselling; the HELP4U text service (435748) is English only. In a crisis call or text 988.
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1-800-QUIT-NOW — free quit-smoking coaching from your state quitline (United States)

https://smokefree.gov/tools-tips/get-extra-help/speak-to-an-expert
Call 1-800-QUIT-NOW (784-8669)Spanish: 1-855-DÉJELO-YANCI: 1-877-44U-QUIT (448-7848)
Hours: 1-800-QUIT-NOW: hours vary by state; NCI's 1-877-44U-QUIT: Monday–Friday 9:00 a.m.–9:00 p.m. Eastern
Free ('Quitlines are free, anonymous telephone counseling services', as Smokefree.gov states). Note: Hours and services vary from state to state on 1-800-QUIT-NOW.
What It Does
1-800-QUIT-NOW connects you directly to your state's quitline, where a trained counsellor helps you make a plan to quit smoking and stay on track. For Spanish, call 1-855-DÉJELO-YA (1-855-335-3569). The National Cancer Institute's own counsellors answer 1-877-44U-QUIT (1-877-448-7848) in English and Spanish.
Who It Helps
Anyone in the United States who wants to quit smoking or stay quit.
Free ('Quitlines are free, anonymous telephone counseling services', as Smokefree.gov states). Note: Hours and services vary from state to state on 1-800-QUIT-NOW.
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National Problem Gambling Helpline — call or text 1-800-MY-RESET (1-800-697-3738) or chat, 24/7 (United States)

https://www.ncpgambling.org/help-treatment/about-the-national-problem-gambling-helpline/
Call 1-800-MY-RESETText 1-800-MY-RESETChat online
Hours: 24/7/365 (call, text and chat)
Free ('No payment or insurance information is required', as NCPG states); standard data rates from mobile carriers may apply when texting. Note: Not a crisis line — NCPG says it 'is not a crisis hotline'; in a crisis call 911 or 988. NCPG now uses 1-800-MY-RESET; 1-800-GAMBLER no longer appears on its site.
What It Does
Trained professionals who specialise in gambling problems offer support, information and referrals to local help. Calls are routed by your phone's area code, so tell them where you are if you want local resources. Interpreters cover more than 240 languages, and family members and loved ones can contact the line too.
Who It Helps
Anyone in the United States worried about their own or someone else's gambling.
Free ('No payment or insurance information is required', as NCPG states); standard data rates from mobile carriers may apply when texting. Note: Not a crisis line — NCPG says it 'is not a crisis hotline'; in a crisis call 911 or 988. NCPG now uses 1-800-MY-RESET; 1-800-GAMBLER no longer appears on its site.
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Partnership to End Addiction Helpline — text CONNECT to 55753 or call 855-378-4373, support for families (United States)

https://drugfree.org/article/helpline-get-one-on-one-help/
Text CONNECT to 55753Call 855-378-4373Email or schedule a call
Hours: Specialists Mon–Fri 10am–8pm ET and Sat 12pm–5pm ET; texts and emails answered within 24 hours
Free and confidential (as the service states); message and data rates may apply. Note: Not a crisis line (as the service states): dial 911 in an emergency. Texts and emails are answered within 24 hours.
What It Does
Trained specialists listen, answer questions and help parents and families make a plan when a child or loved one is using substances, including finding suitable treatment. Text CONNECT to 55753, call 855-378-4373, email, or schedule a call. English and Spanish.
Who It Helps
Parents, grandparents, siblings and other caregivers supporting someone who is struggling with substance use.
Free and confidential (as the service states); message and data rates may apply. Note: Not a crisis line (as the service states): dial 911 in an emergency. Texts and emails are answered within 24 hours.
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Quit smoking line — call 1-866-366-3667 to talk to a quit coach (Canada)

https://www.canada.ca/en/health-canada/services/smoking-tobacco/quit-smoking/provincial-territorial-services.html
Call 1-866-366-3667
Hours: Hours not stated on the service's page
Free. Health Canada describes free, convenient and confidential support. Note: Hours are not stated on Health Canada's page and vary by provincial quitline.
What It Does
Call 1-866-366-3667 toll-free to talk to a quit coach. Health Canada says trained specialists can provide counselling, help you develop a quit plan, answer questions and refer you to community programs and services. Its page also links to each province's and territory's quit-smoking service.
Who It Helps
Anyone in Canada who wants to quit or cut down smoking, or who is helping someone else quit.
Free. Health Canada describes free, convenient and confidential support. Note: Hours are not stated on Health Canada's page and vary by provincial quitline.
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National Overdose Response Service (NORS) — call or text 1-888-688-6677 while using drugs, 24/7 (Canada)

https://www.nors.ca/contact-us
Call 1-888-688-6677Text 1-888-688-6677
Hours: 24/7, 365 days
Free service; call costs depend on your phone plan (the page does not state costs; 1-888 is a toll-free prefix). Note: A harm-reduction line, not treatment or general crisis counselling; for a suicide crisis call or text 9-8-8.
What It Does
Call or text 1-888-688-6677 if you are about to use drugs alone. NORS works as a virtual safe consumption site: a confidential, anonymous, judgement-free line whose only priority is keeping you safe while you use, including help through difficult reactions. It can also support people worried about their own or a loved one's substance use.
Who It Helps
People anywhere in Canada who use drugs, especially when using alone, and people concerned about someone's substance use.
Free service; call costs depend on your phone plan (the page does not state costs; 1-888 is a toll-free prefix). Note: A harm-reduction line, not treatment or general crisis counselling; for a suicide crisis call or text 9-8-8.
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ConnexOntario — call 1-866-531-2600 or text CONNEX to 247247 for mental health, addiction and gambling help, 24/7 (Ontario, Canada)

https://connexontario.ca/
Call 1-866-531-2600Text CONNEX to 247247
Hours: 24/7, 365 days
Free. ConnexOntario says its services are free. Note: Ontario only; mainly a free information, navigation and referral service that connects you to local services.
What It Does
Call 1-866-531-2600, text CONNEX to 247247 or use live chat for free, confidential information about mental health, addiction and problem gambling services across Ontario, and to be connected to them. You do not need to be in crisis to contact them. Call support is offered in many languages.
Who It Helps
People in Ontario looking for help with mental health, alcohol or drug use, or gambling, and people helping them.
Free. ConnexOntario says its services are free. Note: Ontario only; mainly a free information, navigation and referral service that connects you to local services.
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Drogue : aide et référence (Drugs: Help and Referral) — call 1 800 265-2626 or chat, 24/7 (Québec, Canada)

https://www.aidedrogue.ca/en/about/contact-us/
Call 1 800 265-2626 (all Québec)Call 514 527-2626 (Montréal area)
Hours: 24 hours, 7 days
Free (the service says it is free and confidential). Note: Québec only; the page says the service is bilingual (French and English) and that chat is for Québec residents only.
What It Does
Counsellors offer listening, support, information and referral about alcohol, drug and medication use, for the person using and for those around them. They can explain the effects of substances and of mixing them, and refer callers to addiction services in their region. Call 1 800 265-2626 anywhere in Québec or 514 527-2626 in the Montréal area, or chat on the website. It does not answer requests for help by email.
Who It Helps
Anyone in Québec worried about their own or a loved one's alcohol, drug or medication use; health and social service workers can also call to find services.
Free (the service says it is free and confidential). Note: Québec only; the page says the service is bilingual (French and English) and that chat is for Québec residents only.
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Jeu : aide et référence (Gambling: Help and Referral) — call 1 800 461-0140 or chat, 24/7 (Québec, Canada)

https://aidejeu.ca/en/about/contact/
Call 1 800 461-0140 (all Québec)Call 514 527-0140 (Montréal area)
Hours: 24 hours, 7 days
Free (the service says it is free and confidential). Note: Québec only; the page says the service is bilingual (French and English) and chat is for Québec residents only.
What It Does
Counsellors listen, assess needs, suggest next steps and refer people with gambling problems, and their families, to help in Québec, including addiction rehabilitation centres. Calls about sports betting, a loved one's gambling or video-game overuse are welcome. Call 1 800 461-0140 anywhere in Québec or 514 527-0140 in the Montréal area, or chat online.
Who It Helps
Anyone in Québec concerned about their own or someone else's gambling, and social workers looking for services for clients.
Free (the service says it is free and confidential). Note: Québec only; the page says the service is bilingual (French and English) and chat is for Québec residents only.
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Problem Gambling Help Line (Saskatchewan) — call 1-800-306-6789, 24 hours (Saskatchewan, Canada)

https://www.saskatchewan.ca/residents/health/emergency-medical-services/problem-gambling-help-line
Call 1-800-306-6789
Hours: 24 hours
Free (as the page states). Note: Saskatchewan only.
What It Does
Trained counsellors give free, confidential, professional help 24 hours a day to people with gambling problems and their families: information, short-term counselling, crisis intervention, and referral to Saskatchewan Health Authority problem gambling counsellors and self-help groups. Call 1-800-306-6789.
Who It Helps
People in Saskatchewan with gambling problems, and their families.
Free (as the page states). Note: Saskatchewan only.
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SEDRONAR Línea 141 — call 141 for help with drugs, alcohol, gambling or problem screen use, 24/7 (Argentina)

https://www.argentina.gob.ar/salud/sedronar
Call 141Write to SEDRONAR (online form)
Hours: 24 hours, every day of the year
Free (the page says 'de forma gratuita, anónima y en todo el país').
What It Does
Professionals give listening, guidance and psychological support about problem use of substances, digital content and gambling, to the person affected and to family and friends. Calls are free and anonymous. Call 141, or send a message through the online form.
Who It Helps
Anyone in Argentina worried about their own or someone else's drug or alcohol use, gambling or problem use of digital content, including families.
Free (the page says 'de forma gratuita, anónima y en todo el país').
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IAFA Línea de Orientación — call 800 IAFA 800 (800 4232 800) free for help with alcohol or drug use (Costa Rica)

https://iafa.go.cr/obtener-ayuda/linea-de-orientacion/
Call 800 4232 800 (800 IAFA 800)Email iafateayuda@iafa.go.cr
Hours: Mon–Fri 7am–3pm
Free (the page calls it 'nuestra línea de orientación gratuita'). Note: Weekdays 7am–3pm only; not a crisis or poisoning line (call 911); Spanish, other languages not stated.
What It Does
An information, support and referral line about use of alcohol and other psychoactive substances; calls are confidential and you are not asked your name. Call free on 800 4232 800 (800 IAFA 800) or email iafateayuda@iafa.go.cr. It does not handle poisonings: for those, call 911.
Who It Helps
Anyone in Costa Rica worried about their own or someone else's alcohol or drug use, including families.
Free (the page calls it 'nuestra línea de orientación gratuita'). Note: Weekdays 7am–3pm only; not a crisis or poisoning line (call 911); Spanish, other languages not stated.
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Alcool Info Service — call 0 980 980 930, anonymous national alcohol helpline, 8am–11pm, 7 days (France)

https://www.alcool-info-service.fr/nous-appeler
Call 0 980 980 930Chat online
Hours: Phone 8am–11pm, 7 days; one-to-one chat 12pm–7pm
Anonymous and not surcharged: the cost of a local call from a landline, or included in home-box and mobile plans (as the service states). Note: Not 24/7 and not an emergency service. Another section of the site still shows older hours (8am–2am); the dedicated phone page says 8am–11pm.
What It Does
Trained listeners talk with you about your own drinking or someone else's, help you think about cutting down or stopping, and point you to local help (it also lists support addresses). Call 0 980 980 930, or use the one-to-one chat, questions-and-answers service or forums.
Who It Helps
Anyone in France with questions about alcohol — their own use or that of a partner, child, parent or friend.
Anonymous and not surcharged: the cost of a local call from a landline, or included in home-box and mobile plans (as the service states). Note: Not 24/7 and not an emergency service. Another section of the site still shows older hours (8am–2am); the dedicated phone page says 8am–11pm.
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BIÖG Beratungstelefon Glücksspielsucht — call 0800 1 37 27 00, free gambling-problem counselling for players and families (Germany)

https://www.check-dein-spiel.de/hilfe-fuer-spieler/telefon-beratung/
Call 0800 1 37 27 00
Hours: Mon–Thu 10am–10pm; Fri–Sun 10am–6pm (363 days a year; closed 24 and 31 December)
Free from German landlines, payphones and mobiles (as the service states). Note: Not a crisis line and not 24/7; the number shows on itemised bills and in redial.
What It Does
Trained counsellors talk through gambling problems, as often and as long as you need, and help you find a local addiction counselling service. Calls are anonymous — your number is not shown to them. Call 0800 1 37 27 00. The page notes the number appears on itemised phone bills.
Who It Helps
People who are worried about their own gambling and family members or friends affected by someone else's gambling, anywhere in Germany.
Free from German landlines, payphones and mobiles (as the service states). Note: Not a crisis line and not 24/7; the number shows on itemised bills and in redial.
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National Tobacco Quit Line (Ministry of Health and Family Welfare) — call 1800-112-356, toll-free (India)

https://ntcp.mohfw.gov.in/national_tobacco_quit_line_services
Call 1800-112-356Missed call 011-22901701 (SMS help)
Hours: Hours not stated on the service's page
Free (toll-free, as the page states). Note: Hours are not stated on the page.
What It Does
Free telephone counselling from expert counsellors to help you quit tobacco. The national quitline is based at Vallabhbhai Patel Chest Institute, New Delhi, with regional centres in Guwahati, Bengaluru (NIMHANS) and Mumbai (Tata Memorial Centre) offering counselling in regional languages. You can also give a missed call to 011-22901701 for mCessation text-message support.
Who It Helps
Anyone in India who wants to stop using tobacco.
Free (toll-free, as the page states). Note: Hours are not stated on the page.
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Habla Franco Línea 1815 — call 1815 free for confidential advice on drugs (Peru)

https://www.gob.pe/8409-recibir-consejeria-psicologica-e-intervencion-en-temas-de-drogas-habla-franco
Call 1815Email hablafranco@devida.gob.pe
Hours: Phone hours not stated; online chat and the app's call option Mon–Sat 9am–9pm
Free (the page says 'Esta línea de ayuda es gratuita, anónima y confidencial'). Note: Phone hours are not stated (chat Mon–Sat 9am–9pm); not a crisis line; Spanish. The page was last updated in October 2023.
What It Does
Psychologists who specialise in drug use give information, guidance and counselling, anonymously and in confidence. Call 1815 free from any phone, or use the Chatea Franco chat, the Habla Franco app or email.
Who It Helps
Anyone in Peru with a question or worry about drug use, their own or someone else's; DEVIDA says the service is aimed mainly at adolescents and young people. Nationwide coverage.
Free (the page says 'Esta línea de ayuda es gratuita, anónima y confidencial'). Note: Phone hours are not stated (chat Mon–Sat 9am–9pm); not a crisis line; Spanish. The page was last updated in October 2023.
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Gambling Helpline 1336 (Korea Center on Gambling Problems) — call 1336, free, 9am–10pm every day (South Korea)

https://www.kcgp.or.kr/portal/main/main.do
Call 1336
Hours: Every day, all year, 09:00–22:00
Free (the page says '국번없이 1336(무료)'). Note: Not 24 hours: 9am–10pm every day.
What It Does
National helpline for gambling problems. Phone counselling on 1336 for people who gamble and their families; the centre also offers chat, text-message and online-board counselling, KakaoTalk, self-help programmes, and free counselling and recovery programmes at its centres.
Who It Helps
People in South Korea with gambling problems and their families. The page is in Korean and does not state other languages.
Free (the page says '국번없이 1336(무료)'). Note: Not 24 hours: 9am–10pm every day.
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Eating Disorders

Butterfly National Helpline — call 1800 33 4673 or chat online about eating disorders and body image, 8am–midnight daily (Australia)

https://butterfly.org.au/get-support/helpline/
Call 1800 33 4673Chat onlineEmail the Helpline
Hours: Seven days a week, 8am–midnight (AEST/AEDT); closed on national public holidays
Free ('Free and confidential support'). Note: Not a crisis line and cannot give medical help; closed on national public holidays.
What It Does
Free, confidential support by phone, webchat or email from qualified mental health professionals with specialist training in eating disorders and body image. The Helpline is not a crisis line and cannot provide medical help — in a crisis call 000, Lifeline on 13 11 14, or Kids Helpline on 1800 551 800.
Who It Helps
Anyone in Australia concerned about eating disorders or body image issues, for themselves or someone they care about — including carers, family, friends, partners, teachers and health professionals.
Free ('Free and confidential support'). Note: Not a crisis line and cannot give medical help; closed on national public holidays.
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EDANZ helpline — call 0800 2 EDANZ (0800 233 269) for support caring for someone with an eating disorder (New Zealand)

https://www.ed.org.nz/about-us/
Call 0800 2 EDANZ (0800 233 269)Email info@ed.org.nz
Hours: Hours not stated on the service's page; calls usually reach an answerphone and volunteers call back
Free service; call costs depend on your phone plan (the page does not state call costs). Note: For carers only and not a crisis line: usually an answerphone with a callback. If you suspect an eating disorder, EDANZ urges seeing a GP straight away.
What It Does
Volunteers, most with personal experience of a family member's eating disorder, give support and information and can help you find a support group or connect with other carers near you. You will usually reach an answerphone: leave a brief message and they will call back. Call 0800 2 EDANZ (0800 233 269) or email info@ed.org.nz.
Who It Helps
Parents, caregivers and whānau supporting someone with an eating disorder — EDANZ says its support is for families and carers only.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: For carers only and not a crisis line: usually an answerphone with a callback. If you suspect an eating disorder, EDANZ urges seeing a GP straight away.
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Beat eating disorder helplines — England 0808 801 0677, with Scotland, Wales and Northern Ireland lines (UK)

https://www.beateatingdisorders.org.uk/get-information-and-support/get-help-for-myself/support-now/
England 0808 801 0677Scotland 0808 801 0432Wales 0808 801 0433Northern Ireland 0808 801 0434
Hours: 3pm–8pm, Monday to Friday (phone and webchat)
Free from landlines and mobiles within the UK; calls do not appear on itemised bills. Note: Weekday afternoons and evenings only. For urgent help Beat advises 999, or Samaritans on 116 123.
What It Does
Trained advisors give support and information about eating disorders and help you identify next steps – no diagnosis needed. Use the number for your nation, one-to-one webchat or email (help@beateatingdisorders.org.uk for England). Calls last up to 30 minutes, webchats 40. Emails can take up to 5 working days when busy.
Who It Helps
Anyone in the UK affected by an eating disorder, of any age, including family and friends.
Free from landlines and mobiles within the UK; calls do not appear on itemised bills. Note: Weekday afternoons and evenings only. For urgent help Beat advises 999, or Samaritans on 116 123.
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Bodywhys National Helpline — call 01 2107906 for eating disorder support (Ireland)

https://www.bodywhys.ie/recovery-support-treatment/support-services-2/helpline/
Call 01 2107906Email alex@bodywhys.ie
Hours: Monday 7:30pm-9:30pm; Tuesday 10.30am-12.30pm; Wednesday 7:30pm-9:30pm; Thursday 10:30am-12:30pm; Friday 10.30am-12.30pm; Saturday 10:30am-12:30pm; Sunday 7:30pm-9:30pm
Free service; Bodywhys notes the cost of calls from a mobile may vary depending on your provider and tariff. Note: Open about two hours a day at set times; for urgent help call Pieta (1800 247 247) or 112/999.
What It Does
Trained volunteers offer a non-judgemental, confidential support and information service about eating disorders: a chance to talk things out, understand what is happening and learn about treatment options, plus names of local health professionals. Call 01 2107906 or use the email support service at alex@bodywhys.ie.
Who It Helps
Open to anyone: people with an eating disorder, and family and friends who are worried about someone.
Free service; Bodywhys notes the cost of calls from a mobile may vary depending on your provider and tariff. Note: Open about two hours a day at set times; for urgent help call Pieta (1800 247 247) or 112/999.
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National Alliance for Eating Disorders helpline — call (866) 662-1235, Mon–Fri 9am–7pm EST (United States)

https://www.allianceforeatingdisorders.com/
Call (866) 662-1235Email the referrals team
Hours: Monday–Friday, 9:00 am–7:00 pm EST
Free ('Our free helpline is run by licensed therapists', as the Alliance states). Note: Weekday daytime hours only; for a crisis outside these hours call or text 988.
What It Does
A free helpline run by licensed therapists who specialise in eating disorders. They offer support and referrals to all levels of care — from specialised therapists and dietitians to acute medical stabilisation — and information about free, weekly, therapist-led support groups. You can also email referrals@allianceforeatingdisorders.com.
Who It Helps
People with eating disorders and their loved ones in the United States.
Free ('Our free helpline is run by licensed therapists', as the Alliance states). Note: Weekday daytime hours only; for a crisis outside these hours call or text 988.
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ANAD Eating Disorders Helpline — call (888) 375-7767, Mon–Fri 9am–9pm CST (United States)

https://anad.org/get-support/
Call (888) 375-7767
Hours: Monday–Friday, 9am–9pm CST; messages left outside these hours are returned
Free ('Our free, eating disorders Helpline', as ANAD states). Note: Weekday hours only; peer support and referrals, not medical care — in a crisis call or text 988.
What It Does
A free helpline offering treatment referrals, support and encouragement for anyone affected by an eating disorder. Messages left outside opening hours are returned. ANAD is peer-run and does not provide medical care.
Who It Helps
Anyone in the United States affected by an eating disorder.
Free ('Our free, eating disorders Helpline', as ANAD states). Note: Weekday hours only; peer support and referrals, not medical care — in a crisis call or text 988.
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NEDIC helpline — call 1-866-NEDIC-20 (1-866-633-4220) or chat, eating disorder support (Canada)

https://www.nedic.ca/contact/
Call 1-866-633-4220Call 416-340-4156 (Toronto)Chat onlineEmail nedic@uhn.ca
Hours: Phone Mon–Thu 10am–6pm, Fri 10am–5pm; live chat Mon–Thu 9am–9pm, Fri 9am–9pm (one list says 5pm); weekends 12–5pm by chat and email (the contact page also lists phone). Eastern time
Free to call: NEDIC lists 1-866-NEDIC-20 as toll-free. Note: Limited hours, and NEDIC says it is not equipped for medical or psychiatric crises: call 911 or a crisis line such as 9-8-8.
What It Does
Call 1-866-NEDIC-20 (1-866-633-4220), chat or email to talk with a helpline worker about eating disorders. They can talk through coping strategies, send resources and refer you to community organisations or professionals near you, without telling you what to do.
Who It Helps
Anyone in Canada affected by an eating disorder, including family members and friends.
Free to call: NEDIC lists 1-866-NEDIC-20 as toll-free. Note: Limited hours, and NEDIC says it is not equipped for medical or psychiatric crises: call 911 or a crisis line such as 9-8-8.
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Health Advice, Poisons & Medicines

healthdirect helpline — call 1800 022 222 to speak to a registered nurse, 24/7 (Australia)

https://www.healthdirect.gov.au/contact-us
Call 1800 022 222
Hours: 24 hours a day, 7 days a week
Free service (as healthdirect states); its 'how we can help' page notes call charges may apply from mobiles.
What It Does
Registered nurses advise you what to do about any health concern and may offer a call back or video call from a GP. The number is also known as 1800MEDICARE nationally and NURSE-ON-CALL in Victoria. Interpreter: call TIS on 131 450 and ask to be transferred to the helpline. National Relay Service: 1800 555 727. For critical or life-threatening illness, call 000.
Who It Helps
Anyone in Australia with a health concern, for themselves or someone they care for.
Free service (as healthdirect states); its 'how we can help' page notes call charges may apply from mobiles.
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13 HEALTH — call 13 43 25 84 to speak to a registered nurse, 24/7 (Queensland, Australia)

https://www.qld.gov.au/health/contacts/advice/13health
Call 13 43 25 84Can't connect? Dial 13 43 25
Hours: 24 hours a day, 7 days a week; child health nurses 6.30am–11pm every day
Cost of a local call (as the Queensland Government states). Note: Queensland only; calls cost a local call.
What It Does
A registered nurse gives health information, works out how urgent your symptoms are, recommends when and where to get care, and can refer you to other providers. It is not a diagnostic service. Call 13 HEALTH (13 43 25 84); if you can't connect, dial 13 HEAL (13 43 25). In an emergency always dial 000.
Who It Helps
People in Queensland. The service is only available in Queensland; callers from other states are directed to their local provider or Healthdirect.
Cost of a local call (as the Queensland Government states). Note: Queensland only; calls cost a local call.
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Poisons Information Centre — call 13 11 26 for poisoning advice, 24/7 (Australia)

https://www.poisonsinfo.nsw.gov.au/
Call 13 11 26
Hours: 24/7
Free service; call costs depend on your phone plan (the centre's pages do not state call costs).
What It Does
A Specialist in Poisons Information (a pharmacist or medical scientist) asks what happened, decides the risk in your case and tells you what to do next — for medicines, household products, bites and stings or plants. Don't wait for symptoms. You can ask for a translator. If someone is unconscious or not breathing, call 000 and start CPR.
Who It Helps
Anyone in Australia who thinks someone may have been poisoned; telephone advice on 13 11 26 is available from anywhere in Australia. Health professionals also use the service.
Free service; call costs depend on your phone plan (the centre's pages do not state call costs).
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Healthline — free call 0800 611 116 for health advice from nurses and paramedics, 24/7 (New Zealand)

https://www.healthnz.govt.nz/online-phone-healthcare/healthline
Call 0800 611 116
Hours: 24 hours a day, 7 days a week; Māori clinician option 8am–8pm
Free ('Call Healthline for free'). Ambulances are free in the Wellington region; elsewhere St John charges for some call-outs.
What It Does
Nurses and paramedics assess your symptoms and advise whether to care for yourself at home, see your doctor, or go to urgent care or hospital; they can find after-hours services and connect you to an ambulance. Interpreters (up to 150 languages) and NZ Relay support are available. Call 0800 611 116.
Who It Helps
Anyone in New Zealand who is unwell or caring for someone who is unwell; from 8am to 8pm you can choose to speak with a Māori clinician.
Free ('Call Healthline for free'). Ambulances are free in the Wellington region; elsewhere St John charges for some call-outs.
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National Poisons Centre — call 0800 764 766 (0800 POISON), free 24/7 (New Zealand)

https://www.poisons.co.nz/contact
Call 0800 POISON (0800 764 766)
Hours: 24 hours a day, 7 days a week
Free ('Free to call from any landline, cellphone or payphone in NZ (even if you have no credit on your cellphone)').
What It Does
If someone has swallowed or breathed in something, or got anything on their skin or in their eyes, call straight away for professional advice on what to do. Call 0800 POISON (0800 764 766). Use the website form only for non-urgent questions.
Who It Helps
All New Zealanders dealing with an actual or suspected poisoning, or wanting information about poisons.
Free ('Free to call from any landline, cellphone or payphone in NZ (even if you have no credit on your cellphone)').
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NHS 111 — call 111 or use 111 online for urgent medical help, 24/7 (England)

https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/
Call 111Use 111 onlineText relay: 18001 111
Hours: 24 hours a day, 7 days a week (NHS England); text relay 24 hours a day
Free: 'Call 111 for free from a landline or mobile phone' (NHS England). Note: Not for life-threatening emergencies – call 999. Scotland uses NHS 24 (111) and Wales NHS 111 Wales; in Northern Ireland contact your GP or GP out-of-hours.
What It Does
If you think you need medical help right now, a 111 health adviser asks about your symptoms and directs you to the right place: an urgent treatment centre, out-of-hours GP, nurse callback, pharmacist, urgent dental or mental-health support, or 999/A&E. It is also the public route for poisoning advice – the UK's poisons service (NPIS) is for health professionals only.
Who It Helps
Anyone in England. 111 online is for ages 5 and over – call 111 for a child under 5. Ask for an interpreter on 111; BSL via SignVideo (signvideo.co.uk/nhs111).
Free: 'Call 111 for free from a landline or mobile phone' (NHS England). Note: Not for life-threatening emergencies – call 999. Scotland uses NHS 24 (111) and Wales NHS 111 Wales; in Northern Ireland contact your GP or GP out-of-hours.
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NHS 24 — phone 111 for urgent care and the 111 Mental Health Hub, free, 24/7 (Scotland)

https://www.nhs24.scot/111/
Call 111Textphone: 18001 111111 Mental Health Hub
Hours: 24 hours a day, 7 days a week ('Calls to 111 are free, and available 24 hours a day, 7 days a week')
Free ('Phone 111 for free'; 'Calls to 111 are free'). Note: Not for life- or limb-threatening emergencies – phone 999. Callbacks come from your local health board; busiest 6pm–9pm weekdays and 9am–midday at weekends.
What It Does
Phone 111 if you think you need A&E but it is not life or limb threatening, if you need support with mental-health distress, or if your GP, pharmacy or dental practice is closed. A call handler takes your details and you may be put through to a nurse practitioner, dental nurse, pharmacy adviser, psychological wellbeing practitioner or mental health nurse. Phone 111 for poisoning advice too.
Who It Helps
Everyone in Scotland; the 111 Mental Health Hub is for people of all ages. Free BSL via contactSCOTLAND-BSL, textphone 18001 111 or Relay UK, and free Language Line interpreting.
Free ('Phone 111 for free'; 'Calls to 111 are free'). Note: Not for life- or limb-threatening emergencies – phone 999. Callbacks come from your local health board; busiest 6pm–9pm weekdays and 9am–midday at weekends.
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HealthLink BC 8-1-1 — call 8-1-1 for free health information and nurse advice, 24/7 (British Columbia, Canada)

https://www.healthlinkbc.ca/find-care/healthlink-bc-8-1-1-services
Call 8-1-1Call 7-1-1 (Deaf / hard of hearing)
Hours: Navigators and nurses 24 hours, 7 days; pharmacists 5pm–9am daily; dietitians and exercise professionals Mon–Fri 9am–5pm
Free. HealthLink BC says you can get free health information and advice by calling toll-free 8-1-1. Note: B.C. only and not for emergencies: call 9-1-1 in an emergency.
What It Does
Call 8-1-1 for free health information and advice. A health service navigator usually answers first and can transfer you to a registered nurse (24/7), a pharmacist (5pm–9am) or a dietitian or exercise professional (weekdays); nurses can refer you to a HealthLink BC physician. Translation in over 130 languages; Deaf and hard-of-hearing callers use 7-1-1.
Who It Helps
Everyone in British Columbia.
Free. HealthLink BC says you can get free health information and advice by calling toll-free 8-1-1. Note: B.C. only and not for emergencies: call 9-1-1 in an emergency.
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National Poisons Information Centre public line — call 01 809 2166, 8am to 10pm every day (Ireland)

https://poisons.ie/contact-us/
Call 01 809 2166
Hours: 8am to 10pm every day
Free service; call costs depend on your phone plan. Note: The public line is not 24 hours (8am–10pm); outside these hours or in an emergency call 112 or 999.
What It Does
A Specialist in Poisons Information answers and tells you whether medical attention is needed if you think someone, such as a child, has swallowed or been exposed to something poisonous. Call 01 809 2166 between 8am and 10pm. In a medical emergency call 112 or 999.
Who It Helps
Members of the public in Ireland concerned about accidental poisoning. Healthcare professionals have separate 24-hour lines.
Free service; call costs depend on your phone plan. Note: The public line is not 24 hours (8am–10pm); outside these hours or in an emergency call 112 or 999.
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Poison Help — call 1-800-222-1222 to reach your local poison centre, 24/7 (United States)

https://poisoncenters.org/get-poison-help
Call 1-800-222-1222
Hours: 24 hours a day, seven days a week, 365 days a year
Free ('free, confidential, expert medical advice', as America's Poison Centers states).
What It Does
Connects you to your local poison centre anywhere in the US and its territories for expert medical advice about a poisoning or possible exposure, from toxicology specialists including nurses, pharmacists and physicians. HRSA says help is available in over 100 languages.
Who It Helps
Anyone in the United States and its territories with a poisoning emergency or a question about a possible poisoning, for themselves or someone else.
Free ('free, confidential, expert medical advice', as America's Poison Centers states).
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CDC-INFO — call 800-232-4636 (800-CDC-INFO) for public health information (United States)

https://www.cdc.gov/cdc-info/about-us/index.html
Call 800-232-4636TTY 888-232-6348
Hours: Mon–Fri 8am–8pm ET; closed on federal holidays
Free service; call costs depend on your phone plan. Note: Weekday hours only (closed on federal holidays); CDC-INFO cannot diagnose illness, provide treatment or prescribe medication.
What It Does
Live agents search CDC's resources to answer your questions with up-to-date, science-based health information. Call 800-232-4636 (800-CDC-INFO); TTY 888-232-6348; English and Spanish. CDC suggests searching its website first, and an email form is also offered.
Who It Helps
Anyone with questions about health topics that CDC covers.
Free service; call costs depend on your phone plan. Note: Weekday hours only (closed on federal holidays); CDC-INFO cannot diagnose illness, provide treatment or prescribe medication.
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MotherToBaby — call 866.626.6847 or text 855.999.3525 about medicines and other exposures in pregnancy and breastfeeding (United States)

https://mothertobaby.org/contact/
Call 866.626.6847Text 855.999.3525Live chat (on the page)
Hours: Mon–Fri 8am–7pm ET (phone, text, email and live chat)
Free (as the service states); standard messaging rates may apply to texts. Note: For US residents (and territories) only; weekday hours.
What It Does
Information specialists give free, confidential, evidence-based individual assessments of the benefits and risks of medications, drugs and other exposures during pregnancy and breastfeeding. Call 866.626.6847 toll-free, text 855.999.3525 or use live chat. Spanish spoken.
Who It Helps
Residents of the United States and its territories: people who are pregnant or breastfeeding, their families, and health professionals.
Free (as the service states); standard messaging rates may apply to texts. Note: For US residents (and territories) only; weekday hours.
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Health811 — call 811 or chat online with a registered nurse, 24/7 (Ontario, Canada)

https://www.ontario.ca/page/your-health
Call 811TTY 711Health811 website
Hours: 24 hours a day, 7 days a week
Free. Ontario says Health811 nurse advice is free. Note: Ontario only; for health advice, not emergencies (call 9-1-1 in an emergency).
What It Does
Call 811 to talk to a registered nurse, day or night, for free, secure and confidential health advice, or send an instant message to a nurse online. Health811 can also help you find doctors, clinics, mental health services and pharmacies. TTY users dial 711.
Who It Helps
People in Ontario looking for health advice or local health services.
Free. Ontario says Health811 nurse advice is free. Note: Ontario only; for health advice, not emergencies (call 9-1-1 in an emergency).
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Health Link 811 — call 811 for a registered nurse, free and 24/7 (Alberta, Canada)

https://www.primarycarealberta.ca/page14176.aspx
Call 811Call 1-866-408-5465 (VoIP/web phones)
Hours: 24/7
Free. Primary Care Alberta calls Health Link a free 24/7 phone line. Note: Alberta only; call 911 for life-threatening conditions.
What It Does
Call 811 for fast, confidential health advice and information; registered nurses answer your call. If you use a VoIP or web-enabled phone, call 1-866-408-5465 instead. Support is available for people with hearing or speech difficulties through Canada Video Relay Service, TELUS Relay (TTY) and ASL interpretation.
Who It Helps
Albertans who need health advice or information.
Free. Primary Care Alberta calls Health Link a free 24/7 phone line. Note: Alberta only; call 911 for life-threatening conditions.
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Info-Santé 811 and Info-Social 811 — dial 811 for a nurse (option 1) or psychosocial help (option 2), 24/7 (Québec, Canada)

https://www.quebec.ca/en/health/finding-a-resource/info-sante-811
Call 811, option 1 (nurse)Call 811, option 2 (Info-Social)
Hours: 24 hours a day, 365 days a year
Free. Québec describes Info-Santé 811 as a free and confidential telephone consultation service. Note: Québec only (not the Cree Territory of James Bay or Nunavik); for non-urgent problems — dial 9-1-1 or go to emergency for serious or urgent problems.
What It Does
Dial 811 and choose option 1 to reach an Info-Santé nurse who will assess your health situation and advise you, or option 2 (Info-Social) to reach a psychosocial worker about a psychosocial or mental health problem; in a crisis they may send someone to help you. Both are free and confidential, English speakers can be served in English, and people with a hearing impairment can use a relay service.
Who It Helps
Anyone living in Québec, for themselves or a family member (Info-Social also for a friend). Not available in the Cree Territory of James Bay or Nunavik; Info-Social needs a landline or a cell phone with a Québec number and cannot be used from outside Québec.
Free. Québec describes Info-Santé 811 as a free and confidential telephone consultation service. Note: Québec only (not the Cree Territory of James Bay or Nunavik); for non-urgent problems — dial 9-1-1 or go to emergency for serious or urgent problems.
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Poison centres — call 1-844-POISON-X (1-844-764-7669), 24/7; Québec 1-800-463-5060 (Canada)

https://infopoison.ca/
Call 1-844-POISON-XIn Québec call 1-800-463-5060
Hours: 24 hours, seven days a week
Free to call: Health Canada describes 1-844-POISON-X as a toll-free number. Note: Not for Nunavut (contact your local health centre) or Québec (use 1-800-463-5060); call 911 if the person is unconscious or not breathing.
What It Does
Call 1-844-POISON-X (1-844-764-7669) if someone may have been exposed to a poison. You are routed to your local poison centre, staffed by registered nurses and pharmacists with specialised training, who advise people of any age. In Québec call 1-800-463-5060. If the person is unconscious, not breathing or having a seizure, call 911.
Who It Helps
Anyone in Canada (except Nunavut and Québec, which have other arrangements) worried about a possible poisoning, for themselves, a child or someone they care for.
Free to call: Health Canada describes 1-844-POISON-X as a toll-free number. Note: Not for Nunavut (contact your local health centre) or Québec (use 1-800-463-5060); call 911 if the person is unconscious or not breathing.
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Centre antipoison du Québec — call 1 800 463-5060, 24/7 bilingual poison line (Québec, Canada)

https://www.ciusss-capitalenationale.gouv.qc.ca/antipoison/en/a-propos/contact-us
Call 1 800 463-5060
Hours: 24 hours per day, 365 days per year
Free service; call costs depend on your phone plan (the page does not state costs; 1-800 is a toll-free prefix). Note: Québec's poison centre; elsewhere in Canada call 1-844-POISON-X.
What It Does
Call 1 800 463-5060 about a suspected poisoning, food poisoning or exposure to a dangerous substance. A team of nurses and doctors assesses how urgent it is, tells you what to do and answers questions; if emergency care is needed, the centre can contact the hospital to prepare for you. Fully bilingual phone service.
Who It Helps
Anyone in Québec worried about a possible poisoning, for themselves or someone else.
Free service; call costs depend on your phone plan (the page does not state costs; 1-800 is a toll-free prefix). Note: Québec's poison centre; elsewhere in Canada call 1-844-POISON-X.
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HealthLine 811 (Saskatchewan) — call 811, 24/7, nurses plus mental health and addictions support (Saskatchewan, Canada)

https://www.saskatchewan.ca/residents/health/accessing-health-care-services/healthline
Call 811Call 1-877-800-0002 (if 811 fails)SaskTel Relay 1-800-855-0511
Hours: 24 hours, 7 days
Free (as the page states). Note: Saskatchewan only; if dialling 811 does not work, call 1-877-800-0002.
What It Does
Registered Nurses, Registered Psychiatric Nurses and Registered Social Workers give confidential health advice and mental health and addictions support. A nurse assesses symptoms and helps you decide whether to self-treat, go to a clinic, see your provider or get emergency care; psychiatric nurses and social workers offer crisis support and community connections. Call 811, or 1-877-800-0002 if 811 does not connect.
Who It Helps
People in Saskatchewan. Service in English with translation in over 100 languages; Deaf and hard of hearing residents can use the SaskTel Relay Operator at 1-800-855-0511.
Free (as the page states). Note: Saskatchewan only; if dialling 811 does not work, call 1-877-800-0002.
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Health Links – Info Santé — call 204-788-8200 (Winnipeg) or 1-888-315-9257, 24/7 nurses (Manitoba, Canada)

https://www.gov.mb.ca/health/access.html
Call 204-788-8200 (Winnipeg)Call 1-888-315-9257 (toll-free)
Hours: 24 hours, 7 days
Free (free of charge everywhere in Manitoba, as the page states). Note: Manitoba only; for emergencies call 911.
What It Does
A telephone health information service staffed 24 hours a day by experienced nurses. It helps you decide whether to go to an emergency department, urgent care or a local clinic, and answers non-emergency health questions (such as fever, blood pressure or a possible sprain). Call 204-788-8200 in Winnipeg or 1-888-315-9257 toll-free elsewhere in Manitoba.
Who It Helps
Anyone in Manitoba.
Free (free of charge everywhere in Manitoba, as the page states). Note: Manitoba only; for emergencies call 911.
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811 Nova Scotia — call 8-1-1 for advice from a registered nurse, 24/7; text or chat also available (Nova Scotia, Canada)

https://811.novascotia.ca/
Call 8-1-1Text CHAT811NS to 902-700-2224Call 1-866-770-7763 (if 811 fails)TTY 7-1-1
Hours: 24 hours, 7 days (phone); chat and text hours are not stated on the page
Free (the page says 811 services are free of charge); carrier charges may apply to texts. Note: Nova Scotia only; the 10-digit number works only from Nova Scotia-registered phones (as the page states); text charges may apply; chat and text hours are not stated.
What It Does
Registered nurses give trusted health information and advice around the clock — for example whether you can care for yourself at home or need to see a doctor — and information about services in your area. Call 8-1-1, use secure chat on the website, or text CHAT811NS to 902-700-2224. If 8-1-1 does not connect (e.g. internet phone services), call 1-866-770-7763. Services in over 120 languages.
Who It Helps
People in Nova Scotia. TTY: 7-1-1; Canada Video Relay Service users call 1-866-770-7763.
Free (the page says 811 services are free of charge); carrier charges may apply to texts. Note: Nova Scotia only; the 10-digit number works only from Nova Scotia-registered phones (as the page states); text charges may apply; chat and text hours are not stated.
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Tele-Care 811 (New Brunswick) — call 811 day or night to speak to a registered nurse (New Brunswick, Canada)

https://www.gnb.ca/en/topic/health-wellness/access-health-care/tele-care-811.html
Call 811
Hours: 24 hours ("at any time of the day or night")
Free (the page says it is free, bilingual and confidential). Note: New Brunswick only; sometimes a navigator answers and arranges a callback from a nurse.
What It Does
Every caller can speak to a registered nurse, who assesses your symptoms and gives self-care advice, can book a virtual appointment with a nurse practitioner, or helps you decide whether to see your doctor, go to a clinic, use community services such as pharmacy or mental health, or go to an emergency room. An intake navigator may answer first and arrange a nurse callback. Calls usually take about 10 minutes.
Who It Helps
All New Brunswickers; you do not need a Medicare card to call, though it may be needed for other services.
Free (the page says it is free, bilingual and confidential). Note: New Brunswick only; sometimes a navigator answers and arranges a callback from a nurse.
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811 (Health PEI) — call 8-1-1 to speak to a registered nurse, 24/7 (Prince Edward Island, Canada)

https://princeedwardisland.ca/en/information/health-pei/find-health-care
Call 8-1-1TTY 7-1-1
Hours: 24 hours a day, seven days a week
Free service; call costs depend on your phone plan. Note: PEI only; the page does not state cost or languages.
What It Does
If you are unsure what to do about a health issue or need health information, call 8-1-1 to speak to a registered nurse, 24 hours a day, seven days a week. People who are hearing impaired can dial 7-1-1 (TTY).
Who It Helps
People in Prince Edward Island.
Free service; call costs depend on your phone plan. Note: PEI only; the page does not state cost or languages.
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811 HealthLine (Newfoundland and Labrador) — call 811 to speak to a registered nurse, 24/7 (Newfoundland and Labrador, Canada)

https://www.811healthline.ca/
Call 811Call 1-888-709-2929 (VoIP/web)
Hours: 24 hours a day, seven days a week (registered nurses); dietitian hours are not stated on the page
Free (the page says it is a confidential and free telephone line). Note: For NL residents; out-of-province mobiles cannot reach 811; in a medical emergency call 911.
What It Does
Speak to a Registered Nurse 24 hours a day about a health concern, a child's fever, self-care at home or support for a loved one with dementia — or to a Registered Dietitian for nutrition advice. Call 811 any time. If you use internet (VoIP) or web phone services such as Canada VRS and 811 does not connect, call 1-888-709-2929.
Who It Helps
All residents of Newfoundland and Labrador. Out-of-province cell phones will not connect to 811; use a landline (as the page says).
Free (the page says it is a confidential and free telephone line). Note: For NL residents; out-of-province mobiles cannot reach 811; in a medical emergency call 911.
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Yukon HealthLine 811 — call 811 any time for advice from a registered nurse (Yukon, Canada)

https://yukon.ca/en/811
Call 811Call 1-604-215-4700 (satellite)
Hours: Any time of the day, any day of the week; after-hours pharmacist 5 p.m. to 9 a.m
The page does not say the service is free; it says there is no toll-free direct line from Yukon and calls are subject to applicable airtime and long-distance charges. Note: Calls may attract airtime or long-distance charges (as the page states); Yukon only.
What It Does
Registered nurses answer health questions or direct you to someone in your community who can help — for example if you are not sure what to do, it is after hours, or you have questions about medications. HealthLine can also put you in touch with an after-hours pharmacist (5 p.m. to 9 a.m.). Call 811; from a satellite phone call 1-604-215-4700 (answered by HealthLink BC).
Who It Helps
People in the Yukon.
The page does not say the service is free; it says there is no toll-free direct line from Yukon and calls are subject to applicable airtime and long-distance charges. Note: Calls may attract airtime or long-distance charges (as the page states); Yukon only.
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NWT 811 — call 811 or 1-844-259-1793, 24/7, nurses and mental health support (Northwest Territories, Canada)

https://www.hss.gov.nt.ca/en/services/811
Call 811Call 1-844-259-1793
Hours: 24 hours a day, 7 days a week
Free service; call costs depend on your phone plan. Note: Not for emergencies (call 911); usually a nurse calls you back within 30 minutes, though the navigator can transfer you to a nurse right away if needed.
What It Does
Registered nurses give confidential advice and support. After choosing a language, press 1 for the Mental Health and Wellness Support Line (stress, suicidal thoughts, abuse, sexual assault, anxiety, grief, substance use), 2 for the Quitline or 3 for Health Advice. A navigator registers your call; a nurse calls you back within 30 minutes, or the navigator puts you through at once if needed. You can stay anonymous.
Who It Helps
People in all NWT communities. Service in English, with interpretation for French, NWT Indigenous languages and over 200 others; Canada VRS users call 1-844-259-1793.
Free service; call costs depend on your phone plan. Note: Not for emergencies (call 911); usually a nurse calls you back within 30 minutes, though the navigator can transfer you to a nurse right away if needed.
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Centro Nacional de Intoxicaciones — call 0800-333-0160, national poisons line, 24/7 (Argentina)

https://www.argentina.gob.ar/salud/hospital-nacional-posadas/intoxicaciones
Call 0800-333-0160Email cni@hospitalposadas.gov.ar
Hours: 24 hours, every day of the year
Free (the page calls it a 'línea gratuita nacional'). Note: Spanish; the page does not state other languages.
What It Does
Argentina's national reference centre for poisonings has a 24-hour on-call service, advises health professionals and supplies antidotes across the country. Call the free national line 0800-333-0160 for help with a poisoning.
Who It Helps
Anyone in Argentina dealing with a possible poisoning (for example carbon monoxide, household products, scorpion stings), and health professionals.
Free (the page calls it a 'línea gratuita nacional'). Note: Spanish; the page does not state other languages.
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0800 Salud Responde — call 0800-222-1002 for national health information, plus quit-smoking line 0800-999-3040 (Argentina)

https://www.argentina.gob.ar/salud/0800saludresponde
Call 0800-222-1002Quit smoking: 0800-999-3040 (opt 1)HIV/STIs & TB: 0800-333-3444
Hours: Hours not stated on the service's page
Free (the page says 'La llamada es gratuita desde cualquier lugar del país'). Note: Information lines, not for emergencies or crises; hours not stated; Spanish menus.
What It Does
The Ministry of Health's information lines. 0800-222-1002 covers vaccines, medicinal cannabis, blood donation, high-cost medicines, respiratory illness, breastfeeding, Chagas and other health topics (menu options). 0800-999-3040 option 1 helps you quit smoking; 0800-333-3444 covers HIV, sexually transmitted infections and tuberculosis.
Who It Helps
Anyone in Argentina looking for official health information or help to stop smoking.
Free (the page says 'La llamada es gratuita desde cualquier lugar del país'). Note: Information lines, not for emergencies or crises; hours not stated; Spanish menus.
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Disque-Intoxicação — call 0800-722-6001 for poisoning advice from a regional poisons centre, 24/7 (Brazil)

https://www.gov.br/anvisa/pt-br/assuntos/agrotoxicos/disque-intoxicacao
Call 0800-722-6001
Hours: 24 hours, 7 days, all year
Free (the page says 'A ligação é gratuita'). Note: Calls go to the nearest regional centre; Anvisa's page was last updated in January 2023; Portuguese, other languages not stated.
What It Does
Your call to 0800-722-6001 is put through to the nearest regional poison information centre (CIATox), which answers questions about any kind of poisoning and helps health professionals with first aid and treatment. Anyone, not only health workers, can call.
Who It Helps
Members of the public and health professionals anywhere in Brazil with a question about a poisoning or exposure to a toxic substance.
Free (the page says 'A ligação é gratuita'). Note: Calls go to the nearest regional centre; Anvisa's page was last updated in January 2023; Portuguese, other languages not stated.
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Japan Poison Information Center (中毒110番) — call 072-727-2499 (Osaka) or 029-852-9999 (Tsukuba), 24 hours (Japan)

https://www.j-poison-ic.jp/110serviece/service-guide-genelal/
Call 072-727-2499 (Osaka)Call 029-852-9999 (Tsukuba)Call 072-726-9922 (tobacco, recorded)
Hours: 24 hours, 365 days
Free information for the public (情報提供料：無料); call costs depend on your phone plan. Note: Only for poisoning that has actually happened (not chronic poisoning, drug dependence or usual-dose side effects); no answering machine.
What It Does
Poison advice for the public when an acute poisoning has actually happened — household products, medicines, farm chemicals, natural toxins (puffer fish, snake bites, mushrooms) or industrial chemicals. Have the product with you; they will ask the person's age, weight and condition, what was taken, how much and when. A recorded line (072-726-9922) covers swallowed tobacco.
Who It Helps
Members of the public in Japan dealing with a poisoning. Doctors and hospitals must use the separate paid medical lines. The page is in Japanese.
Free information for the public (情報提供料：無料); call costs depend on your phone plan. Note: Only for poisoning that has actually happened (not chronic poisoning, drug dependence or usual-dose side effects); no answering machine.
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MOH Call Center 937 — medical advice and reporting, 24/7, from within the Kingdom (Saudi Arabia)

https://www.moh.gov.sa/en/ministry/about/pages/contactus.aspx
Call 937From abroad 00966920005937Email 937@moh.gov.sa
Hours: 24/7 (phone); email for complaints and suggestions 8:00 AM–4:00 PM
Free service; call costs depend on your phone plan. Note: A health advice and reporting line, not an emergency or mental-health crisis service; the page does not state call charges.
What It Does
The Ministry of Health's call centre gives medical consultations and takes reports, around the clock. Dial 937 from within Saudi Arabia, or 00966920005937 from outside the Kingdom. Complaints and suggestions can be emailed to 937@moh.gov.sa.
Who It Helps
Anyone in Saudi Arabia who needs health advice or wants to report a health concern to the Ministry of Health.
Free service; call costs depend on your phone plan. Note: A health advice and reporting line, not an emergency or mental-health crisis service; the page does not state call charges.
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Tox Info Suisse — call 145 for poisoning emergencies and advice, 24/7 (Switzerland)

https://www.toxinfo.ch/
Call 145From abroad +41 44 251 51 51
Hours: 24 hours, 7 days
Free service; call costs depend on your phone plan (the page does not state call costs). International charges apply from abroad. Note: The page does not state call costs. If someone is unconscious or not breathing, call 144 for an ambulance (112 within the EU), as the page advises.
What It Does
Switzerland's poisons emergency line: call 145 at any hour for advice when someone may have been poisoned. From abroad, or if there are technical problems, call +41 44 251 51 51. The site also has first-aid information on poisoning.
Who It Helps
Anyone in Switzerland who is worried about a possible poisoning; a separate number is given for calls from abroad.
Free service; call costs depend on your phone plan (the page does not state call costs). International charges apply from abroad. Note: The page does not state call costs. If someone is unconscious or not breathing, call 144 for an ambulance (112 within the EU), as the page advises.
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Long-Term Conditions & Disability

NDSS Helpline — call 1800 637 700 for diabetes advice and support, Mon–Fri (Australia)

https://www.ndss.com.au/services/ndss-helpline/
Call 1800 637 700
Hours: Monday to Friday, 8:30am to 5:00pm (AEST/AEDT); Saturday to Sunday closed
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Weekday business hours only; not an emergency service.
What It Does
Talk to a health professional for general advice on managing your diabetes, and get help with NDSS products, services and programs, a replacement registration card or updating your details. Interpreter: call TIS on 131 450 and ask for 1800 637 700; TTY 133 677. In an emergency call 000.
Who It Helps
People with diabetes, their family members and carers, health professionals and pharmacies.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Weekday business hours only; not an emergency service.
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Cancer Council 13 11 20 — call 13 11 20 for cancer information and support, Mon–Fri (Australia)

https://www.cancer.org.au/support-and-services/cancer-council-13-11-20
Call 13 11 20
Hours: 9am to 5pm, Monday to Friday; some states have extended hours
A free, confidential service; calls cost a local call from anywhere in Australia, and mobile calls are charged at mobile rates (as Cancer Council states). Note: Weekday business hours only (longer in some states); an information and support line, not an emergency service.
What It Does
Specially trained staff answer your questions about cancer and offer emotional or practical support. Some states have health professionals on staff, extended hours or multilingual services. Call 13 11 20 from anywhere in Australia.
Who It Helps
Anyone affected by cancer — people with cancer, their families, carers and friends, teachers, students and healthcare professionals.
A free, confidential service; calls cost a local call from anywhere in Australia, and mobile calls are charged at mobile rates (as Cancer Council states). Note: Weekday business hours only (longer in some states); an information and support line, not an emergency service.
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National Dementia Helpline (Dementia Australia) — call 1800 100 500, 24/7 (Australia)

https://www.dementia.org.au/get-support/national-dementia-helpline
Call 1800 100 500Email the helplineChat online
Hours: 24 hours a day, seven days a week, 365 days a year (phone and live chat); emails answered as soon as Advisors can
Free and confidential (as Dementia Australia states).
What It Does
Expert advisors give information, advice and emotional support, connect you with Dementia Australia and community services, and explain supports such as My Aged Care, the NDIS and Carer Gateway. Call 1800 100 500, email or chat online. Interpreter: TIS 131 450. National Relay Service: 133 677.
Who It Helps
People living with dementia or mild cognitive impairment, people who know and care for someone with dementia, people who work with them, and anyone concerned about their thinking, mood or memory.
Free and confidential (as Dementia Australia states).
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National Epilepsy Support Service (Epilepsy Foundation) — call 1300 761 487, Mon–Fri (Australia)

https://epilepsyfoundation.org.au/about-us/our-services/information-and-support/national-epilepsy-support-service/
Call 1300 761 487Email the support service
Hours: Monday to Friday, 9.00am to 5.00pm AEST (excluding Victorian public holidays); last call taken at 4:30pm
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Not a crisis line; weekday business hours only, closed on Victorian public holidays.
What It Does
Clear information about seizures and epilepsy, and support for people living with epilepsy and those around them. Call 1300 761 487 or email epilepsy@epilepsyfoundation.org.au; written enquiries can take 1–2 business days. Interpreting is available. It is not a crisis line.
Who It Helps
People living with epilepsy, family and carers, anyone supporting a person with epilepsy, and people having seizures who have not yet been diagnosed.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Not a crisis line; weekday business hours only, closed on Victorian public holidays.
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Autism Connect (Amaze) — call 1300 308 699, national autism helpline, Mon–Fri 8am–7pm (Australia)

https://www.amaze.org.au/autismconnect/
Call 1300 308 699
Hours: 8am to 7pm, Monday to Friday
Free (Amaze describes Autism Connect as a free, national autism helpline). Note: Not a crisis service; weekday hours only and the page does not state a time zone.
What It Does
Advisors give expert advice on autism identity, assessment and diagnosis, education, the NDIS, employment and transition, and referrals to services. Contact them by phone on 1300 308 699, by email or by live webchat. Autism Connect is not a crisis service.
Who It Helps
Anyone seeking support related to autism, including autistic people, their families and carers, and health professionals, anywhere in Australia.
Free (Amaze describes Autism Connect as a free, national autism helpline). Note: Not a crisis service; weekday hours only and the page does not state a time zone.
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StrokeLine (Stroke Foundation) — call 1800 787 653, Mon–Fri 9am–5pm eastern time (Australia)

https://strokefoundation.org.au/what-we-do/for-survivors-and-carers/strokeline
Call 1800 787 653Email StrokeLine
Hours: Monday to Friday, 9 am – 5 pm Australian eastern time (NSW, VIC and ACT time); closed on national and Victorian public holidays; if you can't get through, leave a voicemail
Free and confidential (as the Stroke Foundation states). Note: Not an emergency service; weekday hours only and closed on national and Victorian public holidays. Call 000 for a suspected stroke.
What It Does
StrokeLine's nursing and allied health professionals support stroke survivors and the people around them by phone or email. Call 1800 787 653. Interpreter: call TIS on 13 14 50 and ask them to call StrokeLine. If you think someone is having a stroke, call 000.
Who It Helps
Survivors of stroke, family members, carers and friends.
Free and confidential (as the Stroke Foundation states). Note: Not an emergency service; weekday hours only and closed on national and Victorian public holidays. Call 000 for a suspected stroke.
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Kidney Helpline (Kidney Health Australia) — call 1800 454 363, Mon–Fri 9am–5pm AEST (Australia)

https://kidney.org.au/ways-we-help/kidney-helpline/
Call 1800 454 363Email the Kidney Helpline
Hours: 9am–5pm (Australian Eastern Standard Time), Monday–Friday; closed public holidays; voicemail after hours or when busy, with a reply within 2 business days
Free call (as Kidney Health Australia states). Note: Weekday business hours only; general information and support, not medical advice, counselling or crisis support. In a medical emergency call 000.
What It Does
Trained Kidney Helpline health professionals provide free support and information about kidney health and kidney disease. Call 1800 454 363 or email Kidney.Helpline@kidney.org.au. In a medical emergency call 000.
Who It Helps
Anyone, including people with kidney disease, families, carers, students, healthcare professionals and researchers.
Free call (as Kidney Health Australia states). Note: Weekday business hours only; general information and support, not medical advice, counselling or crisis support. In a medical emergency call 000.
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Disability Gateway — call 1800 643 787, Mon–Fri 8am–8pm AEST/AEDT (Australia)

https://www.disabilitygateway.gov.au/
Call 1800 643 787
Hours: Monday to Friday, 8 am to 8 pm (AEST/AEDT)
Free (described as a free, Australia-wide service). Note: Weekday hours only; an information and referral line, not a crisis service.
What It Does
A free, Australia-wide service that helps people with disability, their families and carers find trusted information and connect to services in their area, such as payments and supports, training and jobs, housing and transport. Call 1800 643 787.
Who It Helps
People with disability, their families and carers, anywhere in Australia.
Free (described as a free, Australia-wide service). Note: Weekday hours only; an information and referral line, not a crisis service.
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Lung Foundation Australia Lung Health Helpline — freecall 1800 654 301, weekdays (Australia)

https://lungfoundation.com.au/support-and-resources/lung-health-helpline/
Call 1800 654 301 (option 1)Email the helpline team
Hours: Monday to Friday 8:00am–4:30pm AEST (excluding public holidays); leave a message outside these hours
Free call ('Freecall 1800 654 301', as the service states). Note: Weekday business hours only (AEST); information and referral, not emergency care.
What It Does
The helpline team answers questions about lung disease, including COPD and lung cancer, and organises referrals to support services such as lung cancer and respiratory care nurses, social workers, pulmonary rehabilitation and support groups. Freecall 1800 654 301 (option 1); if you cannot get through, leave a message and they will call back.
Who It Helps
People in Australia living with lung disease or lung cancer, their families and carers, and health professionals.
Free call ('Freecall 1800 654 301', as the service states). Note: Weekday business hours only (AEST); information and referral, not emergency care.
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Asthma Australia — call 1800 ASTHMA (1800 278 462) to speak with an Asthma Educator, weekdays (Australia)

https://asthma.org.au/contact-us/
Call 1800 ASTHMA (1800 278 462), press 1
Hours: Monday–Friday 9am–5pm (AEST)
Free (the service calls it 'our free information and support service'). Note: Weekday business hours only; an education and support line, not an emergency service.
What It Does
A free information and support service: Asthma Educators listen and help you better manage your asthma. You can call directly or book a call online. If English is not your first language they will arrange an interpreter through TIS National; NRS users can give the number 1800 278 462. Call 1800 ASTHMA (1800 278 462) and press 1.
Who It Helps
People living in Australia with asthma, and people caring for someone with asthma (the service is only for people residing in Australia); health professionals can also refer patients with asthma aged over 3.
Free (the service calls it 'our free information and support service'). Note: Weekday business hours only; an education and support line, not an emergency service.
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National Continence Helpline — call 1800 33 00 66 for nurse continence specialists, weekdays 8am–8pm (Australia)

https://www.continence.org.au/help-and-support/national-continence-helpline
Call 1800 33 00 66
Hours: Monday to Friday 8am to 8pm AEST/AEDT (times may vary by state or territory); closed on national public holidays
Free and confidential (as the service states). Note: Weekday hours only; not an emergency service (the page says call 000 in a life-threatening situation).
What It Does
Experienced nurse continence specialists give free, confidential, personalised advice on bladder and bowel control, pelvic health, products and local services, and on funding schemes such as the Continence Aids Payment Scheme, the NDIS and My Aged Care. Call now or book a call back; an interpreter can be arranged. Call 1800 33 00 66.
Who It Helps
Everyone in Australia — people with bladder or bowel problems, carers and family members, and health professionals asking about a patient.
Free and confidential (as the service states). Note: Weekday hours only; not an emergency service (the page says call 000 in a life-threatening situation).
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MND Info Line (MND Australia) — free call 1800 777 175 to reach your state motor neurone disease association, weekdays (Australia)

https://www.mndaustralia.org.au/contact-us/
Call 1800 777 175
Hours: 9am to 4:30pm, Monday to Friday (time zone not stated)
Free call (the service calls it the 'free call MND Info Line'). Note: Weekday hours; calls go to your state association, so the services offered differ by state.
What It Does
One national number that connects you directly to the motor neurone disease (MND) association in your state for support. The contact page lists the associations and their offices. Call 1800 777 175.
Who It Helps
People living with motor neurone disease in Australia, and their families and carers.
Free call (the service calls it the 'free call MND Info Line'). Note: Weekday hours; calls go to your state association, so the services offered differ by state.
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Leukaemia Foundation Blood Cancer Support Line — call 1800 620 420, weekdays (Australia)

https://www.leukaemia.org.au/contact-us/
Call 1800 620 420
Hours: Monday to Friday, 9am–4pm AEST
Free and confidential (as the service states); call costs depend on your phone plan. Note: Weekday hours only; not an emergency service (the page says call 000 for emergency medical help).
What It Does
An experienced healthcare team gives free, confidential support at every stage of blood cancer, from diagnosis and treatment to living well beyond: they listen, share trusted information and connect you with the right support. Call 1800 620 420.
Who It Helps
People living with blood cancer, people caring for them, and health professionals supporting patients, across Australia.
Free and confidential (as the service states); call costs depend on your phone plan. Note: Weekday hours only; not an emergency service (the page says call 000 for emergency medical help).
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Ovarian Cancer Australia Helpline — call 1300 660 334 to speak with an ovarian cancer nurse, weekdays (Australia)

https://www.ovariancancer.net.au/find-support/helpline
Call 1300 660 334Email the support team
Hours: 9am–5pm (AEST/AEDT), weekdays; closed weekends and public holidays
Calls cost the same as a local call (as the service states). Note: Weekday hours only; nurses cannot diagnose, choose treatment or issue medical referrals.
What It Does
Ovarian cancer nurses answer the Support and Information Helpline. They assess your situation, suggest suitable programs and services, give non-medical referrals and information on financial, emotional or psychological support, and explain symptoms or testing to anyone concerned. Call 1300 660 334 or email support@ovariancancer.net.au.
Who It Helps
People affected by ovarian cancer, their partners, family and friends, and members of the public with concerns about symptoms or testing.
Calls cost the same as a local call (as the service states). Note: Weekday hours only; nurses cannot diagnose, choose treatment or issue medical referrals.
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NDIS National Contact Centre — call 1800 800 110, weekdays 8am–7pm local time (Australia)

https://www.ndis.gov.au/contact
Call 1800 800 110First Nations Connect: 1800 411 640
Hours: Monday to Friday 8am to 7pm (local time)
Free service; call costs depend on your phone plan. Note: An information and enquiry line for the NDIS, not a crisis or counselling service; weekday hours (8am–7pm local time).
What It Does
The National Contact Centre phone line for participants in the National Disability Insurance Scheme. First Nations Connect (1800 411 640) is a phone service for Aboriginal and Torres Strait Islander peoples and their families, representatives, health workers and community organisations. For an interpreter, phone 131 450; the page also offers live webchat. Call 1800 800 110.
Who It Helps
NDIS participants; First Nations Connect is for Aboriginal and Torres Strait Islander peoples and their families, representatives, health workers and community organisations. Providers have a separate line (1300 311 675).
Free service; call costs depend on your phone plan. Note: An information and enquiry line for the NDIS, not a crisis or counselling service; weekday hours (8am–7pm local time).
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Cancer Society Cancer Information Helpline — call 0800 226 237 (0800 CANCER), weekdays (New Zealand)

https://www.cancer.org.nz/how-we-can-help/support-we-offer/cancer-helpline-talk-to-one-of-our-nurses/
Call 0800 CANCER (226 237)Email info@cancersoc.org.nz
Hours: Monday to Friday, 8:30am – 5:00pm
Free ('call us free on 0800 CANCER (226 237)'). Note: Weekdays 8:30am–5pm only; for urgent health advice call Healthline (0800 611 116), or 111 in an emergency.
What It Does
Cancer support nurses and other health professionals answer your questions about cancer and offer support, or just a chat. Call free on 0800 CANCER (226 237) or email info@cancersoc.org.nz.
Who It Helps
People in New Zealand affected by cancer, and anyone with questions about cancer.
Free ('call us free on 0800 CANCER (226 237)'). Note: Weekdays 8:30am–5pm only; for urgent health advice call Healthline (0800 611 116), or 111 in an emergency.
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Diabetes New Zealand helpline — free call 0800 342 238 (0800 DIABETES), Mon–Fri 9am–3pm (New Zealand)

https://www.diabetes.org.nz/contact-us
Call 0800 DIABETES (342 238)Email info@diabetes.org.nz
Hours: Monday to Friday, 9am – 3pm
Free ('FREE HELPLINE'; 'CALL FREE 0800 342 238'). Note: Weekday daytime hours only (9am–3pm) and an information line, not medical care; for urgent health advice call Healthline (0800 611 116) or 111.
What It Does
Phone the free helpline or email with your questions or concerns about diabetes and pre-diabetes. Call 0800 342 238 (0800 DIABETES), Monday to Friday 9am–3pm, or email info@diabetes.org.nz.
Who It Helps
People in New Zealand living with diabetes or pre-diabetes, and anyone with a question or concern about diabetes.
Free ('FREE HELPLINE'; 'CALL FREE 0800 342 238'). Note: Weekday daytime hours only (9am–3pm) and an information line, not medical care; for urgent health advice call Healthline (0800 611 116) or 111.
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Nationwide Health & Disability Advocacy Service — freephone 0800 555 050, weekdays (New Zealand)

https://www.advocacy.org.nz/contact
Call 0800 555 050Email an advocate
Hours: 8.30am to 5.00pm, Monday to Friday
Free. The service describes itself as free and the number as a freephone. Note: Not a crisis service (its site links separately to crisis support); weekday office hours only.
What It Does
Independent advocates listen to concerns about any health or disability service, explain your rights under the Code of Rights, and support you to raise a concern or make a complaint, write a letter or meet your provider. Call 0800 555 050, email, or use the online form.
Who It Helps
Anyone in New Zealand receiving health or disability care, and whānau or others acting for them; you can also refer someone else.
Free. The service describes itself as free and the number as a freephone. Note: Not a crisis service (its site links separately to crisis support); weekday office hours only.
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Stroke Aotearoa New Zealand helpline — call 0800 STROKE (0800 78 76 53), weekdays (New Zealand)

https://www.stroke.org.nz/about-us/contact-us/
Call 0800 78 76 53Email help@stroke.org.nz
Hours: 9AM – 5PM weekdays
Free. The service calls it 'the free 0800 STROKE helpline'. Note: Weekday hours only and not for emergencies (call 111 for a suspected stroke); the site's separate general line 0800 459 954 is for other enquiries.
What It Does
Community Stroke Navigators answer the free helpline with information, advice, help finding services and access to resources after a stroke, and give one-to-one support to survivors with complex needs. Call 0800 STROKE (0800 78 76 53). If you see signs of a stroke happening, call 111 immediately.
Who It Helps
People affected by stroke anywhere in New Zealand: stroke survivors and their whānau, friends and carers.
Free. The service calls it 'the free 0800 STROKE helpline'. Note: Weekday hours only and not for emergencies (call 111 for a suspected stroke); the site's separate general line 0800 459 954 is for other enquiries.
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Kidney Health New Zealand — talk to a kidney nurse on 0800 (KIDNEY) 543 639, weekdays (New Zealand)

https://www.kidney.health.nz/
Call 0800 543 639Email info@kidney.health.nz
Hours: Business hours, Monday to Friday
Free service; call costs depend on your phone plan. Note: Business hours on weekdays only; an information and support line, not urgent medical care.
What It Does
A nurse team answers questions about kidney health and living with any degree of kidney disease, and points you to resources, which are available in English, te reo Māori and several Pacific languages. Call 0800 (KIDNEY) 543 639.
Who It Helps
Anyone in New Zealand: people with kidney disease, their parents, whānau and carers, and members of the public worried about kidney health.
Free service; call costs depend on your phone plan. Note: Business hours on weekdays only; an information and support line, not urgent medical care.
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Breast Cancer Foundation NZ breast nurse line — call 0800 BC NURSE (0800 226 8773), weekdays (New Zealand)

https://www.breastcancerfoundation.org.nz/support/ask-a-nurse
Call 0800 226 8773Email breastnurse@bcf.org.nz
Hours: Weekdays 9am – 4:30pm (not attended at weekends; leave a message)
Free. 'All calls to our advice line are free' (as the service states). Note: Weekday hours only, with call-back if unattended; an advice line, not medical diagnosis or emergency care.
What It Does
Specialist breast cancer nurses answer questions and worries about breast cancer or breast health. If the line is unattended, leave a message and a nurse will call back. It does not replace your doctor; have any breast change checked promptly. Call 0800 BC NURSE (0800 226 8773).
Who It Helps
Anyone in New Zealand with breast cancer, people supporting someone with it, or anyone wanting to know more about breast health.
Free. 'All calls to our advice line are free' (as the service states). Note: Weekday hours only, with call-back if unattended; an advice line, not medical diagnosis or emergency care.
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Alzheimers New Zealand dementia support line — call 0800 004 001 to reach your local service (New Zealand)

https://alzheimers.org.nz/get-support/find-local-help/
Call 0800 004 001Find your local organisation
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: Hours are not stated and support is delivered by local organisations, so availability varies by region; not a crisis line.
What It Does
One national number connects you to dementia (mate wareware) support in your area: local Alzheimers organisations give support, education and information to people with dementia and those around them. Call 0800 004 001.
Who It Helps
People living with dementia, their families, whānau and carers anywhere in New Zealand.
Free service; call costs depend on your phone plan. Note: Hours are not stated and support is delivered by local organisations, so availability varies by region; not a crisis line.
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Epilepsy New Zealand Information and Support Line — call 0800 37 45 37, weekdays (New Zealand)

https://epilepsy.org.nz/about-us/our-services/information-and-support/
Call 0800 37 45 37Email national@epilepsy.org.nz
Hours: 9.00am – 5.00pm, Monday to Friday (excluding public holidays); leave a message after hours
Free service; call costs depend on your phone plan. Note: Not a crisis line (as it states): in an emergency call 111. Weekday hours only.
What It Does
Confidential phone support: understanding and support around epilepsy, practical information and advice, information sheets and referral to Epilepsy New Zealand services. After hours you can leave a message and an Epilepsy Educator will contact you. Call 0800 37 45 37.
Who It Helps
People living with epilepsy, their whānau and friends, health professionals, service providers and the general community in New Zealand.
Free service; call costs depend on your phone plan. Note: Not a crisis line (as it states): in an emergency call 111. Weekday hours only.
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Autism New Zealand — freephone 0800 AUTISM (288 476) for outreach support and information (New Zealand)

https://autismnz.org.nz/contact/
Call 0800 AUTISM (288 476)Support from your local branch
Hours: Hours not stated on the service's page for the freephone
Free. The number is listed as 'Freephone'. Note: Not an emergency service (as it states); hours for the freephone are not stated, and some online services need ID verification.
What It Does
The national freephone connects you with Autism New Zealand, whose Outreach Coordinators in 16 branches give support, information and education on autism and link you to services in your region. Call 0800 AUTISM (288 476).
Who It Helps
Autistic people, parents, family and whānau, and their support networks, including educators and professionals, across New Zealand.
Free. The number is listed as 'Freephone'. Note: Not an emergency service (as it states); hours for the freephone are not stated, and some online services need ID verification.
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Diabetes UK Helpline — call 0345 123 2399 (Scotland 0141 413 5148), weekdays (UK)

https://www.diabetes.org.uk/support-for-you/helpline
Call 0345 123 2399Scotland 0141 413 5148Email helpline@diabetes.org.uk
Hours: Monday to Friday, 9am to 6pm
Not free: 0345 calls cost no more than 01/02 numbers and count towards inclusive minutes (landlines typically up to 16p/min, mobiles 3p–65p/min), as Diabetes UK states. Note: Calls are charged; weekdays only; not for medical emergencies – call 999 or 111.
What It Does
A dedicated diabetes helpline: the helpline team answers questions about living with diabetes and gives support (calls from Scotland go to advisors with counselling skills in Glasgow). They don't have access to your medical records, so some questions go back to your healthcare team. Interpreters can call you back in your language.
Who It Helps
People with diabetes, their family or friends, and people worried they might be at risk, across the UK.
Not free: 0345 calls cost no more than 01/02 numbers and count towards inclusive minutes (landlines typically up to 16p/min, mobiles 3p–65p/min), as Diabetes UK states. Note: Calls are charged; weekdays only; not for medical emergencies – call 999 or 111.
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Macmillan Support Line — call 0808 808 00 00 free, 8am–8pm, 7 days a week, for anyone affected by cancer (UK)

https://www.macmillan.org.uk/cancer-information-and-support/get-help/macmillan-support-line
Call 0808 808 00 00Chat online
Hours: 8am to 8pm, 7 days a week; online chat 8am–7.45pm every day
Free on all UK landlines and UK mobiles (business phone providers may charge), as Macmillan states. Note: Not 24-hour; for medical emergencies call 999 or 111.
What It Does
Trained advisers, including cancer information specialist nurses, give emotional support and practical information on diagnosis, tests, treatments and side effects, money and work, or anything else that matters to you. Chat online, email via the online form, or request a callback. Interpreters available; text relay 18001 0808 808 0000.
Who It Helps
Anyone in the UK affected by cancer – people living with cancer, and their family, friends and carers.
Free on all UK landlines and UK mobiles (business phone providers may charge), as Macmillan states. Note: Not 24-hour; for medical emergencies call 999 or 111.
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Alzheimer's Society Dementia Support Line — call 0333 150 3456, 7 days a week (UK)

https://www.alzheimers.org.uk/get-support/dementia-support-line
Call 0333 150 3456Welsh language 03300 947 400
Hours: Monday to Wednesday 9am–8pm; Thursday and Friday 9am–5pm; Saturday and Sunday 10am–4pm
Calls charged at standard local rate (as Alzheimer's Society states). Note: Calls are charged at standard local rate. In an emergency, Alzheimer's Society says to call 999 or 111.
What It Does
Trained staff give information, advice and support on getting diagnosed, caring strategies, social care, staying independent and Lasting Power of Attorney, and can point you to legal and financial advice. For other languages, say the English name of your language and an interpreter calls back; BSL via SignVideo; Relay UK.
Who It Helps
Anyone affected by dementia or worried about a diagnosis, and anyone caring for someone with dementia.
Calls charged at standard local rate (as Alzheimer's Society states). Note: Calls are charged at standard local rate. In an emergency, Alzheimer's Society says to call 999 or 111.
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Epilepsy Action Helpline — call 0808 800 5050, live chat or email, weekdays (UK)

https://www.epilepsy.org.uk/support-for-you/the-epilepsy-action-helpline
Call 0808 800 5050Live chatEmail helpline@epilepsy.org.uk
Hours: 8:30am–5pm, Monday to Friday (live chat appears only during opening hours)
Free advice ('free, confidential advice to anyone affected by epilepsy'); call costs depend on your phone plan. Note: Not a crisis service (as Epilepsy Action states); weekdays only. For a seizure emergency call 999.
What It Does
Trained advisers answer questions about epilepsy and point you to further support; they are not medically or legally trained. Text relay calls accepted. Callbacks come from 0113 210 8800. You can send a question any time; emails answered within two working days.
Who It Helps
Anyone affected by epilepsy – people with epilepsy, family, friends, carers and professionals.
Free advice ('free, confidential advice to anyone affected by epilepsy'); call costs depend on your phone plan. Note: Not a crisis service (as Epilepsy Action states); weekdays only. For a seizure emergency call 999.
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Alzheimer Scotland Freephone Dementia Helpline — call 0808 808 3000, 24 hours (Scotland)

https://www.alzscot.org/about-us/care/helpline/
Freephone 0808 808 3000Email helpline@alzscot.org
Hours: 24 hours
Free (Freephone). Note: Calls from withheld numbers cannot be received unless you dial 1470 first.
What It Does
Highly skilled volunteers who understand dementia give emotional support, information and signposting, and can send free information out. The helpline is confidential and you don't have to give your name. If you hide your caller ID, dial 1470 before calling, or the call cannot be received.
Who It Helps
People living with dementia, their partners, families and friends, and professionals.
Free (Freephone). Note: Calls from withheld numbers cannot be received unless you dial 1470 first.
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Mencap Learning Disability Helpline — call 0808 808 1111, Monday to Friday 9am–3pm (England and Wales)

https://www.mencap.org.uk/contact-us-mencap
England: 0808 808 1111Wales (Mencap Cymru): 0808 8000 300
Hours: England: Monday – Friday, 9am – 3pm. Wales helpline: hours not stated on the page
Free ('Mencap's free help and advice lines'). Note: Not a crisis service; weekday daytime only; the Northern Ireland helpline number is not shown on the page.
What It Does
Free advice and support on social care and mental capacity, health and wellbeing (not medical advice), safeguarding, transition to adulthood, benefits, energy, housing including homelessness, bullying and education. Mencap is not a crisis service and cannot always respond to urgent issues; if there is an immediate risk of harm, call 999. There are separate helplines for England, Wales and Northern Ireland.
Who It Helps
People with a learning disability, their families and carers, and anyone wanting to learn more about learning disability.
Free ('Mencap's free help and advice lines'). Note: Not a crisis service; weekday daytime only; the Northern Ireland helpline number is not shown on the page.
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Scope disability helpline — free call 0808 800 3333, Monday to Saturday 10am–5pm (UK)

https://www.scope.org.uk/helpline
Call 0808 800 3333Email helpline@scope.org.uk
Hours: Monday to Saturday, 10am to 5pm; open most bank holidays
Free ('Calls are free from UK landlines and mobiles'). Note: Daytime hours only; demand is high, and calling between 10am and 12pm may connect faster.
What It Does
Advisers give free, independent and impartial advice on benefits (including PIP and DLA), money and debt, social care, work, equipment and technology, and housing and adaptations, and can point you to local services. Textphone: dial 18001 then 0808 800 3333. You can ask for a call-back with an interpreter, or make a free BSL video call through InterpretersLive.
Who It Helps
Disabled people and their families.
Free ('Calls are free from UK landlines and mobiles'). Note: Daytime hours only; demand is high, and calling between 10am and 12pm may connect faster.
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British Heart Foundation Heart Helpline — freephone 0808 802 1234 to speak to a cardiac nurse, weekdays (UK)

https://www.bhf.org.uk/informationsupport/heart-helpline
Call 0808 802 1234Email a cardiac nurseChat with a cardiac nurse
Hours: Mon–Fri 9am–5pm, excluding bank holidays (phone and chat)
Free (freephone, as the page states). Note: Information and support, not emergency care: call 999 for chest pain or suspected heart attack. Weekdays only.
What It Does
Experienced cardiac nurses answer questions and concerns about heart and circulatory diseases and their risk factors — common topics are medicines and side effects, diet and lifestyle, test results, managing a diagnosis and money worries. Call 0808 802 1234, email, or chat online.
Who It Helps
Anyone with questions or concerns about heart and circulatory diseases and their risk factors.
Free (freephone, as the page states). Note: Information and support, not emergency care: call 999 for chest pain or suspected heart attack. Weekdays only.
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Stroke Association Stroke Support Helpline — call 0303 3033 100, weekdays and Saturday mornings (UK)

https://www.stroke.org.uk/stroke/support/helpline
Call 0303 3033 100Email the helpline
Hours: Mon–Fri 9am–5pm; Sat 10am–1pm; Sun closed
Free service. The page says calls to 03 numbers cost no more than 01/02 landline calls and must be included in inclusive minutes. Note: Not for emergencies — if you think someone is having a stroke, call 999 immediately.
What It Does
A friendly, expert team listens and answers questions about stroke and recovery, helps with practical problems such as fatigue, money, work and driving, and connects you to other support and stroke survivors. Call 0303 3033 100 (textphone 18001 0303 3033 100) or email helpline@stroke.org.uk. Interpreters and BSL (via SignVideo) are available.
Who It Helps
Stroke survivors and their family and friends, wherever they are in the UK.
Free service. The page says calls to 03 numbers cost no more than 01/02 landline calls and must be included in inclusive minutes. Note: Not for emergencies — if you think someone is having a stroke, call 999 immediately.
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Kidney Care UK Support Line — freephone 0808 801 00 00, weekdays, for people with kidney disease (UK)

https://kidneycareuk.org/get-support/kidney-care-uk-support-line/
Call 0808 801 00 00Email the support team
Hours: Mon–Fri 9am–5pm
Free (the page says 'call us free'). Note: Information and support, not medical care; weekdays only.
What It Does
The team on the free, confidential Support Line helps you understand chronic kidney disease and feel more in control — questions about your diagnosis, worries about managing financially, or just talking to someone who understands — and can send tailored information afterwards. Call 0808 801 00 00 or email support@kidneycareuk.org (reply within two working days).
Who It Helps
People living with kidney disease and their families.
Free (the page says 'call us free'). Note: Information and support, not medical care; weekdays only.
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Asthma + Lung UK helpline — call 0300 222 5800 or email, weekdays, for any lung condition (UK)

https://www.asthmaandlung.org.uk/helpline
Call 0300 222 5800Email the helpline
Hours: Mon–Fri 9am–5pm; closed bank holidays and between Christmas and New Year
Free service. The page says calls cost no more than a local call from a landline or mobile and are included in call packages. Note: Cannot diagnose or comment on test results; advice relates to care in the UK only. Weekdays only.
What It Does
Helpline advisors listen and help with living with a lung condition, including practical, money and emotional issues; they can arrange a call back from the clinical team (respiratory nurses, a respiratory physiotherapist and a dietitian) for specialist advice on diagnosis, symptoms and treatment. Call 0300 222 5800 or email.
Who It Helps
Anyone affected by a lung condition such as asthma or COPD, including family, friends and carers, or anyone concerned about their lung health.
Free service. The page says calls cost no more than a local call from a landline or mobile and are included in call packages. Note: Cannot diagnose or comment on test results; advice relates to care in the UK only. Weekdays only.
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MS Society MS Help — freephone 0808 800 8000, webchat or email, weekdays (UK)

https://www.mssociety.org.uk/support-and-community/ms-help-support-services
Call 0808 800 8000Email the MS Help HubWebchat
Hours: Mon–Fri 9am–5pm, except bank holidays
Free (freephone; the page says MS Help is a free and confidential service). Note: Not for medical emergencies: the page points to NHS 111 (England, Scotland, Wales) or your GP (Northern Ireland). The home page says 9am–7pm but the service pages say 9am–5pm.
What It Does
MS Help gives trusted information about every stage of multiple sclerosis, personal support with everyday living (including benefits and legal advice and staying active) and links to national and local networks. Call 0808 800 8000, use webchat, or email helphub@mssociety.org.uk (reply within seven days). Text relay, BSL and interpreters are available.
Who It Helps
Everyone affected by multiple sclerosis (MS).
Free (freephone; the page says MS Help is a free and confidential service). Note: Not for medical emergencies: the page points to NHS 111 (England, Scotland, Wales) or your GP (Northern Ireland). The home page says 9am–7pm but the service pages say 9am–5pm.
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Parkinson's UK helpline — freephone 0808 800 0303, weekdays and Saturday mornings (UK)

https://www.parkinsons.org.uk/support/helpline
Call 0808 800 0303Email the helpline
Hours: Mon–Fri 9am–6pm; Sat 10am–1pm
Free. The page says calls are free from UK landlines and mobile networks. Note: Not an emergency or out-of-hours service; email replies take up to 5 working days.
What It Does
Trained advisers, including specialist Parkinson's nurses, give information and advice on all aspects of living with Parkinson's — symptoms and treatments, work and benefits, health and social care, emotional support and local activities — and can link you to a local Parkinson's adviser. Call 0808 800 0303 (text relay 18001 0808 800 0303).
Who It Helps
Anyone affected by Parkinson's: people with the condition, their families and carers, and professionals.
Free. The page says calls are free from UK landlines and mobile networks. Note: Not an emergency or out-of-hours service; email replies take up to 5 working days.
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Arthritis UK helpline (formerly Versus Arthritis) — freephone 0800 5200 520, weekdays (UK)

https://www.arthritis-uk.org/information-and-support/support-and-resources/arthritis-uk-helpline/
Call 0800 5200 520Email the helpline
Hours: Mon–Fri 9am–6pm, excluding bank holidays; closed from 12pm on the last Friday of each month for training
Free. The page says calls are free from all UK landlines and consumer mobiles (charges apply from abroad). Note: Advisers are not medically trained and cannot give individual medical advice. Weekdays only.
What It Does
Trained helpline advisers give up-to-date information, advice and emotional support about living with arthritis and 200+ related conditions (such as osteoarthritis, rheumatoid arthritis, fibromyalgia and gout) — treatments, pain, work, benefits and self-help. Call 0800 5200 520 or email helpline@arthritis-uk.org. Telephone interpreting can be arranged, including a Welsh interpreter.
Who It Helps
People living with arthritis or a related condition, and the people who care for them.
Free. The page says calls are free from all UK landlines and consumer mobiles (charges apply from abroad). Note: Advisers are not medically trained and cannot give individual medical advice. Weekdays only.
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Dementia UK Admiral Nurse Dementia Helpline — freephone 0800 888 6678, 7 days (UK)

https://www.dementiauk.org/information-and-support/how-we-can-support-you/admiral-nurse-dementia-helpline/
Call 0800 888 6678Email an Admiral Nurse
Hours: Mon–Fri 9am–9pm (9am–8pm for BSL); Sat and Sun 9am–5pm; bank holidays 9am–5pm except 25 December
Free (the page says 'Call our Helpline for free'). Note: Not an emergency service — call 999 if anyone is in immediate danger.
What It Does
Specialist dementia nurses (Admiral Nurses) give free expert advice, support and understanding about any aspect of dementia, with no time limit on calls. If lines are busy, leave a message and a nurse usually calls back within 48 hours. Call 0800 888 6678 or email helpline@dementiauk.org; BSL users can call through a live video interpreter.
Who It Helps
Anyone who needs information, advice or support about any aspect of dementia, including families; relatives abroad can call if the person with dementia lives in the UK.
Free (the page says 'Call our Helpline for free'). Note: Not an emergency service — call 999 if anyone is in immediate danger.
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Marie Curie Support Line — freephone 0800 090 2309 for terminal illness and bereavement, 7 days (UK)

https://www.mariecurie.org.uk/services/support-line
Call 0800 090 2309Email the Support Line
Hours: Mon–Fri 8am–6pm; Sat and Sun 10am–4pm
Free. The page says calls are free from landlines and mobile phones. Note: Emotional support, not counselling or medical care; anonymous calls cannot currently be accepted.
What It Does
A friendly team gives free information and emotional support about anything from symptoms and financial help to bereavement, or simply a chat; Information and Support Nurses can talk or call back. Call 0800 090 2309, email support@mariecurie.org.uk, use web chat, or book a call back. Over 200 languages and Relay UK are available.
Who It Helps
People living with a terminal illness and their family, friends and carers, and people who have been bereaved.
Free. The page says calls are free from landlines and mobile phones. Note: Emotional support, not counselling or medical care; anonymous calls cannot currently be accepted.
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Prostate Cancer UK Specialist Nurses — call or WhatsApp 0800 074 8383, weekdays (UK)

https://prostatecanceruk.org/prostate-information-and-support/get-support/our-specialist-nurses
Call 0800 074 8383WhatsApp 0800 074 8383
Hours: Mon–Fri 9am–5pm (Wednesday 10am–5pm); WhatsApp replies in the same hours
Free (the page says 'Call us for free'). Note: The nurses cannot see medical notes or give medical advice. Weekdays only.
What It Does
Specialist nurses listen and give free, unbiased, confidential information and support about prostate cancer and prostate problems, and suggest seeing your GP when something needs checking. Call or WhatsApp 0800 074 8383. A separate Risk Information Service (0800 448 0821) answers questions about risk and the PSA test.
Who It Helps
Anyone affected by prostate cancer, plus partners, family members, friends and health professionals.
Free (the page says 'Call us for free'). Note: The nurses cannot see medical notes or give medical advice. Weekdays only.
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Breast Cancer Now nurse helpline — freephone 0808 800 6000, weekdays and Saturday mornings (UK)

https://breastcancernow.org/all-services/call-our-helpline
Call 0808 800 6000
Hours: Typical hours: Mon–Fri 9am–4pm; Sat 9am–1pm
Free. The page says calls are free from all UK landlines and mobiles. Note: Not an emergency service; call-backs cannot be made to overseas numbers.
What It Does
Experienced breast care nurses and trained staff with personal experience of breast cancer answer questions about breast cancer and breast health, or simply let you talk things through. Call 0808 800 6000; out of hours, leave a voicemail and they call back. Interpreters in 240+ languages; Relay UK users dial 18001 before the number.
Who It Helps
People worried about breast symptoms, people diagnosed with breast cancer, and their family and friends; healthcare professionals are also welcome to call.
Free. The page says calls are free from all UK landlines and mobiles. Note: Not an emergency service; call-backs cannot be made to overseas numbers.
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MND Association MND Connect helpline — freephone 0808 802 6262, weekdays (England, Wales and Northern Ireland)

https://www.mndassociation.org/support-and-information/our-services/mnd-connect
Call 0808 802 6262Email MND Connect
Hours: Mon–Fri 9am–4pm
Free. The page says calls are free from landlines and mobiles in the UK and do not appear on itemised bills. Note: Not available for Scotland (contact MND Scotland); not an emergency service — call GP, NHS 111 or 999.
What It Does
An experienced team gives information and emotional and practical support on every aspect of motor neurone disease, including social and financial matters and local support. Call 0808 802 6262 (voicemails returned within 1 working day) or email mndconnect@mndassociation.org. Interpreters can be arranged.
Who It Helps
People living with MND, carers, family members, professionals and anyone else affected by MND in England, Wales and Northern Ireland; people in Scotland are referred to MND Scotland.
Free. The page says calls are free from landlines and mobiles in the UK and do not appear on itemised bills. Note: Not available for Scotland (contact MND Scotland); not an emergency service — call GP, NHS 111 or 999.
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Headway brain injury helpline — freephone 0808 800 2244, weekdays (UK)

https://www.headway.org.uk/supporting-you/helpline/
Call 0808 800 2244Email the helpline
Hours: Mon–Fri 9am–5pm (answerphone at any time)
Free. The page says calls are free from most landlines and mobile networks. Note: Information and support, not emergency care; weekdays only.
What It Does
A nurse-led team gives information on all aspects of acquired brain injury — symptoms, effects, rehabilitation and practical problems — talks through your situation, sends factsheets and helps you find your local Headway group or branch. Call 0808 800 2244 or email helpline@headway.org.uk.
Who It Helps
Anyone with a question about brain injury: survivors, families and carers, students and professionals.
Free. The page says calls are free from most landlines and mobile networks. Note: Information and support, not emergency care; weekdays only.
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RNIB Helpline — call 0303 123 9999, weekdays, for blind and partially sighted people (UK)

https://www.rnib.org.uk/living-with-sight-loss/community-connection-and-wellbeing/rnib-helpline/
Call 0303 123 9999Email the helpline
Hours: Mon–Fri 9am–6pm
Free service. The page says calls cost no more than 01/02 numbers and count towards inclusive minutes. Note: Weekday daytime only; calls are recorded for training and quality.
What It Does
Helpline advisers answer any question about living with sight loss, big or small, and offer practical and emotional support. Call 0303 123 9999 (text relay 18001 0303 123 9999), email helpline@rnib.org.uk or say 'Alexa, call RNIB Helpline'. Phone interpreting in 200+ languages. A recorded RNIB Info Line (0203 432 1488) runs at all hours.
Who It Helps
Blind and partially sighted people and anyone with a question about living with sight loss.
Free service. The page says calls cost no more than 01/02 numbers and count towards inclusive minutes. Note: Weekday daytime only; calls are recorded for training and quality.
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Diabetes Ireland Helpline — call 01 842 8118 for diabetes information and support (Ireland)

https://www.diabetes.ie/about-us/contact-us/
Call 01 842 8118
Hours: Mon-Fri, 9 am – 5 pm
Free service; call costs depend on your phone plan. Note: Weekday office hours only and the page does not say who answers; for medical emergencies call 112 or 999.
What It Does
Diabetes Ireland provides support to everyone affected by diabetes. Call its helpline on 01 842 8118, Monday to Friday, 9am to 5pm. It also has regional offices in Cork and Sligo.
Who It Helps
Everyone affected by diabetes in Ireland, including people living with diabetes and their families.
Free service; call costs depend on your phone plan. Note: Weekday office hours only and the page does not say who answers; for medical emergencies call 112 or 999.
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Irish Cancer Society Support Line — freephone 1800 200 700 to talk to a cancer nurse (Ireland)

https://www.cancer.ie/our-services/support-line
Call 1800 200 700Email supportline@irishcancer.ie
Hours: Mon to Fri 9am - 5pm
Free. The Irish Cancer Society says 'Call us for free'. Note: Weekday office hours only (9am–5pm).
What It Does
Experienced cancer nurses give confidential advice, support and information about any type of cancer to anyone with a diagnosis, anyone worried about cancer, and people calling for a friend or relative. Video calls, call-backs and a telephone interpreting service are available. Freephone 1800 200 700 or email supportline@irishcancer.ie.
Who It Helps
Anyone in Ireland affected by or concerned about cancer, including family and friends.
Free. The Irish Cancer Society says 'Call us for free'. Note: Weekday office hours only (9am–5pm).
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Alzheimer Society of Ireland National Helpline — freephone 1800 341 341 (Ireland)

https://alzheimer.ie/service/national-helpline/
Call 1800 341 341Live chatEmail helpline@alzheimer.ie
Hours: Monday to Friday 10am to 5pm; Saturday 10am to 4pm; closed public holidays. Live chat Mon–Fri 10–11am and 3–5pm, Sat 10am–1pm
Free within the Republic of Ireland (freephone). From abroad call +353 1 207 3800; telephone charges apply. Note: Not 24/7: closed Sundays and public holidays; emails are usually answered within 2–4 days.
What It Does
Helpline advisers and trained volunteers talk with you in confidence and give information, support and advice about dementia and memory concerns. If you have speech or hearing difficulties you can email or use live chat. Freephone 1800 341 341.
Who It Helps
People with dementia, their families and carers, anyone concerned about their memory, and people working or studying in the field.
Free within the Republic of Ireland (freephone). From abroad call +353 1 207 3800; telephone charges apply. Note: Not 24/7: closed Sundays and public holidays; emails are usually answered within 2–4 days.
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Epilepsy Ireland — call 01 455 7500 for epilepsy information and local support (Ireland)

https://www.epilepsy.ie/content/contact-us
Call 01 455 7500Email info@epilepsy.ie
Hours: 9:00am to 5:00pm, Monday to Friday, with lunch 1:00pm - 2:00pm; outside these hours an answering service takes calls
Free service; call costs depend on your phone plan. Note: This is the head office line, not a dedicated helpline or crisis line; weekday office hours only.
What It Does
Call Epilepsy Ireland's head office with any query, or contact your local Community Resource Officer, who offers information, advice or a listening ear by phone, Zoom, email or in person. Call 01 455 7500 or email info@epilepsy.ie.
Who It Helps
People with epilepsy, their families and carers, and anyone looking for information about epilepsy in Ireland.
Free service; call costs depend on your phone plan. Note: This is the head office line, not a dedicated helpline or crisis line; weekday office hours only.
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Irish Heart Foundation Nurse Support Line — call 01 668 5001 for heart, stroke and thrombosis questions (Ireland)

https://irishheart.ie/support-for-you/nurse-support-line/
Call 01 668 5001
Hours: 9am to 5pm every Monday; 9am to 1pm Tuesday to Friday
Free service; call costs depend on your phone plan. Note: Short hours (mornings only Tuesday to Friday) and an information line, not emergency care — for a suspected heart attack or stroke call 112 or 999.
What It Does
Expert nurses answer questions and give guidance and reassurance about heart conditions, stroke and thrombosis, medication, upcoming appointments, preventing heart disease and stroke, or information from your healthcare team. Carers can call too. Call 01 668 5001.
Who It Helps
Anyone in Ireland worried about heart disease, stroke or thrombosis, people recovering after an event, and those caring for them.
Free service; call costs depend on your phone plan. Note: Short hours (mornings only Tuesday to Friday) and an information line, not emergency care — for a suspected heart attack or stroke call 112 or 999.
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AsIAm Autism Information Line — call 0818 234 234 or message online, Mon–Thu (Ireland)

https://asiam.ie/who-we-are/infoline
Call 0818 234 234Contact form
Hours: Monday – Thursday 10am–3pm (phone and instant messaging); contact form any time
Free service; call costs depend on your phone plan. Note: Not a crisis or emergency service (as it states); open four days a week, 10am–3pm only.
What It Does
The information line gives autism-specific information and signposting, by phone, instant messaging or the contact form. If you tell them a child or adult is at risk of abuse or neglect, they must report it. Call 0818 234 234.
Who It Helps
Autistic people of all ages, parents and families, and anyone in Ireland looking for autism information.
Free service; call costs depend on your phone plan. Note: Not a crisis or emergency service (as it states); open four days a week, 10am–3pm only.
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Asthma Society of Ireland Asthma Adviceline — freephone 1800 44 54 64 or WhatsApp a nurse (Ireland)

https://asthma.ie/talk-to-an-expert/
Call 1800 44 54 64WhatsApp 086 059 0132Book a nurse call
Hours: Call 9am–5pm Monday–Friday (call-back arranged at a time that suits you); WhatsApp replies within 72 hours
Free. 'FREE Asthma Adviceline' on a freephone number; the WhatsApp service is also free. Note: Not an emergency service (as it states): for an asthma attack call 112 or 999. Call-back, not an instant nurse. Its separate COPD Adviceline closed on 31 December 2024.
What It Does
A free call-back service: call the Adviceline and an asthma nurse will phone you at a time that suits you, with advice on asthma basics, childhood asthma, what to do in an asthma emergency, hay fever, school, exercise and pregnancy. You can also message a nurse on WhatsApp (086 059 0132).
Who It Helps
People with asthma in Ireland and parents or carers of someone with asthma.
Free. 'FREE Asthma Adviceline' on a freephone number; the WhatsApp service is also free. Note: Not an emergency service (as it states): for an asthma attack call 112 or 999. Call-back, not an instant nurse. Its separate COPD Adviceline closed on 31 December 2024.
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Arthritis Ireland Helpline — call 0818 252 846, Mon–Fri 10am–4pm (Ireland)

https://www.arthritisireland.ie/helpline/
Call 0818 252 846
Hours: Monday to Friday 10am–4pm (closed bank holidays and over Christmas); voicemail or email for a call-back
Free service; call costs depend on your phone plan. Note: Peer support from trained volunteers, not medical advice or a crisis line; weekday hours only.
What It Does
Trained volunteers with lived experience of arthritis offer a confidential listening service, emotional and practical support on day-to-day issues, and information on arthritis and Arthritis Ireland programmes. You can leave a voicemail or email for a call-back. Call 0818 252 846.
Who It Helps
Anyone in Ireland living with any type of arthritis, whenever they were diagnosed, and their families.
Free service; call costs depend on your phone plan. Note: Peer support from trained volunteers, not medical advice or a crisis line; weekday hours only.
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MS Ireland MS Information Line — call 0818 233 233, weekdays (Ireland)

https://www.ms-society.ie/what-we-do/ms-information-line
Call 0818 233 233Email the MS Information Line
Hours: Monday to Friday, 9.30am to 5pm (excluding public holidays)
Free service; call costs depend on your phone plan. Note: Staff are not medically trained (as the page states): not a substitute for medical care or counselling; weekdays only.
What It Does
Confidential information and support for anyone affected by MS, on diagnosis, accessing services, support and benefits, and MS Ireland's community workers. If no one answers, leave your name and number and they will call back the next working day. Emails are answered within 3 working days. Call 0818 233 233.
Who It Helps
People living with multiple sclerosis in Ireland, their families and anyone affected by MS.
Free service; call costs depend on your phone plan. Note: Staff are not medically trained (as the page states): not a substitute for medical care or counselling; weekdays only.
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Headway national brain injury helpline — freephone 1800 400 478, weekdays (Ireland)

https://headway.ie/contact/
Call 1800 400 478Email helpline@headway.ie
Hours: Monday to Friday 9am to 1pm and 2pm to 5pm
Free. The number is listed as 'National Helpline Freephone'. Note: Weekday office hours only (closed 1–2pm); an information and support line, not a crisis service.
What It Does
Headway's Information and Support team will deal with your query by phone, email, the online form or live chat on the website. Call freephone 1800 400 478.
Who It Helps
People in Ireland affected by a brain injury, including stroke, and their families.
Free. The number is listed as 'National Helpline Freephone'. Note: Weekday office hours only (closed 1–2pm); an information and support line, not a crisis service.
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Alzheimer's Association 24/7 Helpline — call 800.272.3900, any time of day or night (United States)

https://www.alz.org/help-support/resources/helpline
Call 800.272.3900Live chat
Hours: Around the clock, 365 days a year (phone); live chat typically Monday–Saturday 7am–7pm CT
Free ('a free service', as the Association states).
What It Does
Talk to a live person for information, local resources, crisis assistance and emotional support about Alzheimer's and other dementias. For more in-depth help, a Care Consultant (a master's-level dementia expert) can work with you on an action plan. Bilingual staff and interpreters cover more than 200 languages; dial 711 for relay.
Who It Helps
People living with dementia, caregivers, families and the public in the United States.
Free ('a free service', as the Association states).
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American Cancer Society 24/7 Cancer Helpline — call 1-800-227-2345, any time of day or night (United States)

https://www.cancer.org/about-us/online-help/contact-us.html
Call 1-800-227-2345Live chat (weekdays)
Hours: Phone: any time of day or night; live chat weekdays 7:00 am–6:30 pm CT
Free service; call costs depend on your phone plan.
What It Does
Trained cancer information specialists answer questions about a cancer diagnosis, offer guidance and a compassionate ear, and connect patients, caregivers and family members with programmes and resources, including help with tobacco-related topics. For medical questions, ACS encourages you to talk with your doctor.
Who It Helps
People with cancer, their caregivers and family members in the United States.
Free service; call costs depend on your phone plan.
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American Diabetes Association Center for Information — call 1-800-DIABETES (800-342-2383), weekdays (United States)

https://diabetes.org/about-us/center-information
Call 1-800-DIABETES (342-2383)Chat online
Hours: Monday–Friday, 9:00 a.m.–5:30 p.m. ET
Free service; call costs depend on your phone plan. Note: Weekday business hours only; an information and referral line that also handles ADA donations and events.
What It Does
Information specialists answer general questions about diabetes in English or Spanish (with interpreters for other languages), refer you to diabetes self-management education near you, help connect you with financial aid resources and assist if you face discrimination because of diabetes. You can also chat online or email.
Who It Helps
Individuals, caregivers and healthcare professionals in the United States with questions about diabetes.
Free service; call costs depend on your phone plan. Note: Weekday business hours only; an information and referral line that also handles ADA donations and events.
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Epilepsy Foundation Helpline — call 1-800-332-1000 (Spanish 1-866-748-8008), Mon–Fri 8am–8pm ET (United States)

https://www.epilepsy.com/helpline
Call 1-800-332-1000En español 1-866-748-8008Chat (8:15am–3pm ET)
Hours: Monday–Friday 8:00 AM–8:00 PM EST, excluding holidays; chat 8:15 AM–3:00 PM ET
Free service; call costs depend on your phone plan. Note: Weekday hours only (not 24/7); not for medical emergencies — dial 911.
What It Does
Trained information specialists answer questions about seizures and epilepsy and help you find resources, by phone, chat or online form. Chat is for US residents and depends on staffing; online form replies may take up to 14 business days. Do not use chat in a medical emergency — dial 911.
Who It Helps
People living with epilepsy or seizures, their families and caregivers in the United States.
Free service; call costs depend on your phone plan. Note: Weekday hours only (not 24/7); not for medical emergencies — dial 911.
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Autism Society National Helpline — call 800-3-AUTISM (800-328-8476) for information and referral (United States)

https://autismsociety.org/contact-us/
Call 800-3-AUTISM (800-328-8476)Online contact form
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: Not a crisis line (as the Society states) and hours are not given; in a crisis call or text 988 (the page still shows the older 1-800-273-8255 number).
What It Does
Trained Information & Referral Specialists help you find autism resources, services and support options in your area and connect you with providers. The helpline does not provide direct services. The Society says responses may take longer than usual because of a rise in enquiries.
Who It Helps
Autistic people, families, caregivers and anyone looking for autism resources in the United States.
Free service; call costs depend on your phone plan. Note: Not a crisis line (as the Society states) and hours are not given; in a crisis call or text 988 (the page still shows the older 1-800-273-8255 number).
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NCI Cancer Information Service — call 1-800-4-CANCER (1-800-422-6237) or chat (United States)

https://www.cancer.gov/contact
Call 1-800-4-CANCERLiveHelp chatEmail NCIinfo@nih.gov
Hours: Mon–Fri 9am–9pm ET (phone and LiveHelp chat)
Free and confidential (as NCI states). Note: Information only, not a substitute for a doctor's advice (as NCI states); weekday hours.
What It Does
Trained information specialists give free, confidential, personalised answers about cancer: prevention and screening, symptoms and risk factors, treatment, finding treatment and clinical trials, and living with cancer. Call 1-800-4-CANCER (1-800-422-6237), use LiveHelp chat or email NCIinfo@nih.gov. Services in English and Spanish.
Who It Helps
Patients, family and friends, health care providers and researchers with questions about cancer.
Free and confidential (as NCI states). Note: Information only, not a substitute for a doctor's advice (as NCI states); weekday hours.
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National MS Society MS Navigators — call 1-800-344-4867 or chat (United States)

https://www.nationalmssociety.org/contact-us
Call 1-800-344-4867Chat (icon on the page)
Hours: Phone Mon–Fri 9am–7pm ET; chat Mon–Fri 10am–6pm ET (may be unavailable on Society holidays or during staff meetings)
Free service; call costs depend on your phone plan. Note: Weekday hours; phone and chat may be unavailable on Society holidays or during staff meetings.
What It Does
MS Navigators are professionals who connect people affected by multiple sclerosis with information, resources and support for their situation, and you can book dedicated appointment time. Call 1-800-344-4867, write through the website, or chat (it switches to email when no Navigator is free).
Who It Helps
People living with multiple sclerosis and those supporting them who want one-to-one help with the challenges MS brings.
Free service; call costs depend on your phone plan. Note: Weekday hours; phone and chat may be unavailable on Society holidays or during staff meetings.
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Parkinson's Foundation Helpline — call 1-800-4PD-INFO (1-800-473-4636) (United States)

https://www.parkinson.org/resources-support/helpline
Call 1-800-4PD-INFOEmail Helpline@Parkinson.org
Hours: Phone Mon–Fri 9am–7pm ET; email any time
Free (as the service states); toll-free number. Note: Weekday hours; information and referral, and the Foundation does not give financial aid.
What It Does
Parkinson's information specialists from various health professions answer questions and refer you to PD-trained health professionals, support groups and exercise classes near you, and to organisations that may help with costs. Call 1-800-4PD-INFO (1-800-473-4636): press 1 for English or 3 for Spanish. Or email Helpline@Parkinson.org.
Who It Helps
Anyone: people with Parkinson's, families, friends, care partners and health professionals.
Free (as the service states); toll-free number. Note: Weekday hours; information and referral, and the Foundation does not give financial aid.
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American Lung Association Lung HelpLine — call 1-800-LUNGUSA (1-800-586-4872, press 2) (United States)

https://www.lung.org/help-support/lung-helpline
Call 1-800-LUNGUSA (press 2)TTY 1-800-501-1068Live chat (when available)
Hours: Hours not stated on the service's page (live chat 'when available')
Free (as the service states). Note: Hours are not stated on the page.
What It Does
Registered nurses, respiratory therapists and tobacco treatment specialists answer questions on lung disease, tests and medicines, quitting smoking or vaping, oxygen, insurance and financial help, and help you find doctors and support groups. Call 1-800-LUNGUSA (1-800-586-4872, press 2); TTY 1-800-501-1068. Spanish-speaking staff and interpreters for 250+ languages.
Who It Helps
People living with lung disease and their caregivers, and anyone with lung-health or quit-tobacco questions.
Free (as the service states). Note: Hours are not stated on the page.
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ADA National Network — call 1-800-949-4232 (voice/relay) with questions about the Americans with Disabilities Act (United States)

https://adata.org/
Call 1-800-949-4232 (voice/relay)Ask a question online
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: Information and technical assistance on the law; hours are not stated on the page.
What It Does
ADA specialists answer questions about rights and duties under the Americans with Disabilities Act. Call 1-800-949-4232 (voice or relay), or send your question online and it is forwarded to a technical-assistance expert in the region covering your state. Resources in Spanish are available.
Who It Helps
Anyone with a question about the Americans with Disabilities Act.
Free service; call costs depend on your phone plan. Note: Information and technical assistance on the law; hours are not stated on the page.
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ADA Information Line (US Department of Justice) — call 800-514-0301, TTY 1-833-610-1264 (United States)

https://www.ada.gov/infoline/
Call 800-514-0301TTY 1-833-610-1264
Hours: Monday–Friday (times not stated on the page)
Free service; call costs depend on your phone plan. Note: Weekdays only (times not stated); some topics are referred to other federal agencies.
What It Does
Accessibility specialists answer confidential questions from individuals, businesses and state and local governments about ADA requirements, how the ADA applies to your situation, how to file a complaint, and technical questions. Call 800-514-0301 (voice) or 1-833-610-1264 (TTY). Calls about employment, housing discrimination or air travel may be referred to another federal agency.
Who It Helps
Individuals, businesses and state and local governments with questions about the Americans with Disabilities Act.
Free service; call costs depend on your phone plan. Note: Weekdays only (times not stated); some topics are referred to other federal agencies.
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Job Accommodation Network (JAN) — call (800) 526-7234 for help with workplace accommodations and the ADA (United States)

https://askjan.org/contact-us.cfm
Call (800) 526-7234Email JAN@AskJAN.org
Hours: Mon–Fri 9:00am–6:00pm Eastern
Free and confidential (as JAN states). Note: Weekday hours only; live chat is for employers.
What It Does
JAN gives free, confidential practical guidance on job accommodations and Title I of the ADA (employment). Call (800) 526-7234, email JAN@AskJAN.org or use the online form; employers can also use live chat. It helps to describe the condition or limitation and the job duties involved.
Who It Helps
Disabled people who are working or job seeking, families and advocates, employers, and legal, medical and rehabilitation professionals.
Free and confidential (as JAN states). Note: Weekday hours only; live chat is for employers.
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Brain Injury Association of America — National Brain Injury Information Center, call 1-800-444-6443 (United States)

https://biausa.org/contact-the-national-brain-injury-information-center
Call 1-800-444-6443Email braininjuryinfo@biausa.org
Hours: Mon–Fri 9:00am–5:00pm ET
Free (as the service states). Note: Weekday business hours only; an information and referral service.
What It Does
Brain injury specialists give easy-to-understand information about brain injury and help you find rehabilitation, legal, financial and other support services for your recovery. Call 1-800-444-6443 or email braininjuryinfo@biausa.org.
Who It Helps
People living with brain injury and their loved ones.
Free (as the service states). Note: Weekday business hours only; an information and referral service.
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NKF Cares (National Kidney Foundation) — call 855.NKF.CARES (855.653.2273) (United States)

https://www.kidney.org/treatment-support/cares
Call 855.653.2273
Hours: Mon–Fri 9am–7pm ET
Free service; call costs depend on your phone plan. Note: Weekday hours only.
What It Does
Trained specialists answer questions and talk through concerns about kidney disease, organ donation and transplantation, and point you to free resources. Call 855.NKF.CARES (855.653.2273).
Who It Helps
Patients, family members and care partners affected by kidney disease, organ donation or transplantation.
Free service; call costs depend on your phone plan. Note: Weekday hours only.
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Arthritis Foundation Helpline — call 800-283-7800 or web chat (United States)

https://www.arthritis.org/helpline
Call 800-283-7800Web chat (on the page)
Hours: Mon–Fri 9am–5pm ET (phone and web chat); holiday times may vary
Free (the Foundation describes the Helpline as a free resource); toll-free number. Note: Helpline staff are not medically trained and cannot give medical advice; adults in the US only; no cash assistance.
What It Does
A trained team, including a Spanish-speaking expert, answers questions about arthritis and refers you to resources, guidance and support. Call 800-283-7800 toll-free, chat on the website or use the online form; if no one is free, leave a message and expect a reply within two business days.
Who It Helps
Adults in the US who have arthritis or care for someone who does.
Free (the Foundation describes the Helpline as a free resource); toll-free number. Note: Helpline staff are not medically trained and cannot give medical advice; adults in the US only; no cash assistance.
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Crohn's & Colitis Foundation IBD Help Center — call 1-888-MY-GUT-PAIN (1-888-694-8872) (United States)

https://www.crohnscolitisfoundation.org/help
Call 1-888-MY-GUT-PAINEmail the IBD Help CenterLive chat (Mon, Tue, Thu)
Hours: Phone: leave a message any time (staffed hours not stated); live chat Mon 9am–5pm and Tue & Thu 9am–9pm EST
Free service; call costs depend on your phone plan. Note: Staffed phone hours are not stated (you can leave a message any time); chat only on Mondays, Tuesdays and Thursdays.
What It Does
Information Specialists give personal answers, guidance and support about Crohn's disease and ulcerative colitis, in over 170 languages. Call 1-888-MY-GUT-PAIN (1-888-694-8872) to speak to a specialist or leave a message any time for a call back, email info@crohnscolitisfoundation.org, or use live chat when open.
Who It Helps
Anyone with questions about Crohn's disease or ulcerative colitis, including patients, parents and caregivers.
Free service; call costs depend on your phone plan. Note: Staffed phone hours are not stated (you can leave a message any time); chat only on Mondays, Tuesdays and Thursdays.
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Blood Cancer United (formerly The Leukemia & Lymphoma Society) Information Specialists — call 800-955-4572 (United States)

https://bloodcancerunited.org/resources/patients/information-specialists
Call 800-955-4572Live chat (weekdays)
Hours: Phone Mon–Fri 9am–9pm ET (you can leave a message outside these hours); live chat Mon–Fri 10am–7pm ET
Free (as the service states). Note: Weekday hours only. The Leukemia & Lymphoma Society is now called Blood Cancer United, as its page states.
What It Does
Information Specialists, who are licensed social workers and nurses, give free information and support about blood cancer to patients, loved ones and caregivers. Call 800-955-4572, use live chat or send a message online. A separate Financial Assistance intake line is (877) 557-2672.
Who It Helps
People diagnosed with blood cancer, their loved ones and caregivers.
Free (as the service states). Note: Weekday hours only. The Leukemia & Lymphoma Society is now called Blood Cancer United, as its page states.
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CancerCare Hopeline — call 800-813-HOPE (4673) for free support from oncology social workers (United States)

https://www.cancercare.org/about/contact-us
Call 800-813-HOPE (4673)Email info@cancercare.org
Hours: Hopeline Mon–Fri 10am–4pm EST
Free (CancerCare states its services are free of charge). Note: Short weekday hours (10am–4pm Eastern); limited help for under-18s without a parent's or guardian's consent.
What It Does
Oncology social workers and resource navigators help with the emotional, practical and financial challenges of cancer and connect you with counselling, support groups and other services. Call 800-813-HOPE (4673) or email info@cancercare.org.
Who It Helps
People with cancer, caregivers and loved ones. Under-18s can get a reply to a first email; for follow-up help a parent or guardian needs to call.
Free (CancerCare states its services are free of charge). Note: Short weekday hours (10am–4pm Eastern); limited help for under-18s without a parent's or guardian's consent.
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Cancer Support Community Cancer Support Helpline — call 888-793-9355 (United States)

https://www.cancersupportcommunity.org/cancer-support-helpline
Call 888-793-9355Chat now (on the page)
Hours: Mon–Thu 9am–7pm ET; Fri 9am–6pm ET
Free (as the service states); toll-free number. Note: No medical advice or individual counselling by phone; weekday hours only.
What It Does
Community navigators and resource specialists give free navigation by phone and web chat: cancer information, emotional support during the call, financial navigation, and links to counselling, support groups, lodging and transport. Call toll-free 888-793-9355 (also published as CSC-867-5309). Bilingual Spanish navigators; phone interpreting in 200+ languages.
Who It Helps
Anyone affected by cancer: patients, loved ones and caregivers, mainly in the US and Canada.
Free (as the service states); toll-free number. Note: No medical advice or individual counselling by phone; weekday hours only.
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Reeve Foundation Paralysis Resource Center — call 1-800-539-7309 to reach an Information Specialist (United States)

https://www.christopherreeve.org/todays-care/get-support/connect-with-an-information-specialist/
Call 1-800-539-7309
Hours: Mon–Fri 7am–8pm ET (leave a message after hours)
Free service; call costs depend on your phone plan. Note: Weekday hours only (message service after hours).
What It Does
Information Specialists answer questions about living with paralysis, from finding rehabilitation facilities to insurance problems and adaptive activities, in 170 languages. Call 1-800-539-7309, schedule a call at a time that suits you, or send a question online.
Who It Helps
People living with paralysis or spinal cord injury, their families and caregivers.
Free service; call costs depend on your phone plan. Note: Weekday hours only (message service after hours).
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Canadian Cancer Society information specialists — call 1-888-939-3333 (Canada)

https://cancer.ca/en/living-with-cancer/how-we-can-help/talk-to-an-information-specialist
Call 1-888-939-3333Email info@cancer.ca
Hours: Monday to Friday (times not stated on the page)
Free service; call costs depend on your phone plan (the page calls it a national, toll-free service). Note: Monday to Friday only, with times not stated on the page; a cancer information service rather than medical care.
What It Does
Call 1-888-939-3333, chat or email info@cancer.ca to talk with a cancer information specialist about treatment and side effects, clinical trials, coping and emotional support, prevention, complementary therapies and help in your community. Service is in English and French, with an interpreter service for other languages.
Who It Helps
People with cancer, their caregivers, families and friends, the general public and health professionals in Canada.
Free service; call costs depend on your phone plan (the page calls it a national, toll-free service). Note: Monday to Friday only, with times not stated on the page; a cancer information service rather than medical care.
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Diabetes Canada information helpline — call 1-800-BANTING (226-8464) (Canada)

https://www.diabetes.ca/campaigns/information-referral-helpline
Call 1-800-BANTING (226-8464)Email info@diabetes.ca
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan (the page calls it toll-free support). Note: Hours not stated on the helpline page; information and referral only, not medical advice or crisis support.
What It Does
Call 1-800-BANTING (226-8464) or email info@diabetes.ca for confidential answers to general diabetes information and management questions, trusted resources, and connections to local, provincial and national supports and Diabetes Canada programs. The helpline does not give medical advice or financial help.
Who It Helps
Anyone living with or affected by diabetes or prediabetes, including newly diagnosed people, family members, people at risk and health professionals.
Free service; call costs depend on your phone plan (the page calls it toll-free support). Note: Hours not stated on the helpline page; information and referral only, not medical advice or crisis support.
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MS Canada MS Navigators — call 1-844-859-6789, chat or email for multiple sclerosis information and support (Canada)

https://mscanada.ca/about-us/contact-us
Call 1-844-859-6789Email msnavigators@mscanada.ca
Hours: Monday to Friday, 8am to 8pm ET
Free service; call costs depend on your phone plan. Note: An information and support line, not a crisis or medical service; weekday hours only.
What It Does
MS Navigators from MS Canada's MS Knowledge Network give information on multiple sclerosis, treatment and MS Canada programs, and help you navigate your MS journey. Call 1-844-859-6789, use live chat on the MS Canada website, or email msnavigators@mscanada.ca.
Who It Helps
People living with MS in Canada, their families and caregivers.
Free service; call costs depend on your phone plan. Note: An information and support line, not a crisis or medical service; weekday hours only.
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Parkinson Canada Support and Information line — call 1-888-664-1974 or email, weekdays (Canada)

https://www.parkinson.ca/resources/support-line/
Call 1-888-664-1974Email support@parkinson.ca
Hours: Monday to Friday, 9:00 a.m. – 4:00 p.m. ET
Free service; the site calls it a toll-free support line. Note: Not a crisis line (the page says to call or text 9-8-8 if you need immediate support); weekday daytime hours only.
What It Does
Parkinson Canada's Support and Information Team gives personalised support, guidance and education at every stage of Parkinson's, and connects people to support groups, community resources, educational materials and national programs. Call 1-888-664-1974 or email support@parkinson.ca.
Who It Helps
People living with Parkinson's in Canada, their care partners, and health care professionals.
Free service; the site calls it a toll-free support line. Note: Not a crisis line (the page says to call or text 9-8-8 if you need immediate support); weekday daytime hours only.
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First Link Dementia Helpline — call 1-800-936-6033, weekdays (B.C. and Yukon, Canada)

https://alzheimer.ca/bc/en/help-support/find-support-bc/first-link-dementia-helpline
Call 1-800-936-6033Call 604-681-8651 (outside BC/Yukon)
Hours: Monday to Friday: English 9 a.m. to 8 p.m.; Punjabi, Hindi, Urdu, Cantonese and Mandarin 9 a.m. to 4 p.m. (time zone not stated)
Toll-free in Canada (as the page states); standard rates may apply on 604-681-8651. Note: Weekdays only; set up for B.C. and the Yukon; the page does not state the time zone.
What It Does
Helpline staff answer questions about Alzheimer's disease and other dementias — diagnosis, progression, changes in communication and behaviour, personal planning, staying independent and giving care — and connect callers with local support groups and education. Call 1-800-936-6033; from outside B.C. or the Yukon call 604-681-8651 (standard rates may apply). Every call is confidential.
Who It Helps
Anyone affected by dementia, personally or professionally, in B.C. and the Yukon.
Toll-free in Canada (as the page states); standard rates may apply on 604-681-8651. Note: Weekdays only; set up for B.C. and the Yukon; the page does not state the time zone.
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Krebsinformationsdienst (Cancer Information Service) — call 0800 420 30 40, doctors answer cancer questions daily 8am–8pm (Germany)

https://www.krebsinformationsdienst.de/kontakt
Call 0800 420 30 40Email the doctors
Hours: Every day 8am–8pm (phone); emails usually answered within 2 working days
Free within Germany (as the page states); the number for calls from abroad is charged. Note: An information service, not a crisis line; the 0800 number is free only from within Germany.
What It Does
Doctors answer questions about cancer — such as diagnosis and treatment — by phone or email, in plain language and free of charge. Call 0800 420 30 40 (free within Germany) or email krebsinformationsdienst@dkfz.de. From abroad there is a charged number, +49 6221 999 8000.
Who It Helps
Anyone in Germany with questions about cancer: people with cancer, family members and carers, and anyone concerned. Health professionals have a separate line on the same page.
Free within Germany (as the page states); the number for calls from abroad is charged. Note: An information service, not a crisis line; the 0800 number is free only from within Germany.
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CANSA — call 0800 22 6622 toll-free or WhatsApp for cancer information and free tele-counselling (South Africa)

https://cansa.org.za/cansas-care-support/cansa-tele-counselling-service/
Call 0800 22 6622WhatsApp (English/Afrikaans)WhatsApp (isiXhosa, isiZulu, Sesotho…)Book a counselling session
Hours: Hours not stated on the service's page
Free (the toll-free number and counselling are free, as CANSA states). Note: Not a crisis line: counselling is booked and a counsellor replies within 3 working days; WhatsApp numbers are text only.
What It Does
Free, confidential cancer-related counselling by phone or video for people with cancer and their families. Book online and a counsellor contacts you within 3 working days, in one of nine South African languages. For questions, call toll-free 0800 22 6622 or send a text-only WhatsApp message.
Who It Helps
Adults, teens and children with cancer, their caregivers and families, and parents or guardians of children with cancer in South Africa.
Free (the toll-free number and counselling are free, as CANSA states). Note: Not a crisis line: counselling is booked and a counsellor replies within 3 working days; WhatsApp numbers are text only.
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Carers, Older People & Loneliness

Carer Gateway — call 1800 422 737 for free carer support, Mon–Fri 8am–5pm (Australia)

https://www.carergateway.gov.au/about-us/contact-us
Call 1800 422 737
Hours: Monday to Friday, 8am-5pm
Free services for carers (as Carer Gateway states); call costs depend on your phone plan. Note: Weekday business hours only; not a crisis line.
What It Does
Free emotional and practical services for carers. Call 1800 422 737 and select option 1 to speak with your local Carer Gateway service provider, or request a call back at a convenient time. Interpreter: TIS on 131 450. In an emergency or if someone is in danger, call 000.
Who It Helps
Carers anywhere in Australia looking for emotional and practical support.
Free services for carers (as Carer Gateway states); call costs depend on your phone plan. Note: Weekday business hours only; not a crisis line.
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My Aged Care contact centre — call 1800 200 422 for help with aged care, Mon–Sat (Australia)

https://www.myagedcare.gov.au/how-to-contact-my-aged-care
Call 1800 200 422
Hours: Monday to Friday: 8am to 8pm; Saturdays: 10am to 2pm; closed on Sundays and national public holidays
Free to call from Australian landlines and some mobile phones; check with your mobile provider (as My Aged Care states). Note: Not a crisis or emergency service; the page does not state a time zone for the hours.
What It Does
Independent help and advice on all aspects of Australian Government-funded aged care, including how to find and access services. You can also update your details, follow up a suspected scam, or ask for large print or braille. Interpreter: TIS 131 450, or call and ask for an Aboriginal and Torres Strait Islander interpreter.
Who It Helps
Older people who need help at home or are looking into aged care homes, and family, friends or other trusted people calling on their behalf.
Free to call from Australian landlines and some mobile phones; check with your mobile provider (as My Aged Care states). Note: Not a crisis or emergency service; the page does not state a time zone for the hours.
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OPAN Aged Care Advocacy Line — call 1800 700 600, free advocacy for older people (Australia)

https://opan.org.au/contact-us/
Call 1800 700 600
Hours: 8am–8pm Monday to Friday; 10am–4pm Saturdays (time zone not stated)
Free, confidential and independent (as the service states); call costs depend on your phone plan. Note: Aged care information and advocacy, not a crisis line.
What It Does
Speak to an advocate for information or support about government-funded aged care services and your rights. You can also complete an online form, and the OPAN member organisation in your state or territory will contact you (the call may come from a private number). Interpreters can be arranged when you call. Call 1800 700 600.
Who It Helps
Older people seeking or receiving government-funded aged care services in Australia.
Free, confidential and independent (as the service states); call costs depend on your phone plan. Note: Aged care information and advocacy, not a crisis line.
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Carers NZ helpline — call 0800 777 797 for advice and referrals for family carers (New Zealand)

https://carers.net.nz/contact-us/
Call 0800 777 797Email centre@carers.net.nz
Hours: During business hours (exact days and times not stated)
Free to call ('0800 777 797 (toll free)'). Note: Business hours only (exact times not stated); it is an advice and referral line for carers.
What It Does
The National Carer Resource Centre helpline answers family carers' questions and gives individual support, advice and referrals to other sources of help; you can also ask for a free Carer Infopack with the Guide for Carers. Call 0800 777 797 (toll free) or email centre@carers.net.nz.
Who It Helps
Family carers and whānau in New Zealand who help someone with extra needs.
Free to call ('0800 777 797 (toll free)'). Note: Business hours only (exact times not stated); it is an advice and referral line for carers.
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Carers UK Helpline — call 0808 808 7777, weekdays, information for unpaid carers (UK)

https://www.carersuk.org/help-and-advice/helpline-and-other-support/
Call 0808 808 7777Email advice@carersuk.org
Hours: Monday to Friday, 9am–6pm (including bank holidays)
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Information and advice, not emotional or crisis support – for a listening ear Carers UK points to Samaritans (116 123).
What It Does
Advisers give information and signposting to unpaid carers on benefits and financial support, carers' rights at work, carers' assessments, services, and how to complain or challenge decisions. Email advice@carersuk.org for more detailed guidance. Carers UK can answer Carer's Allowance questions but is not part of the DWP.
Who It Helps
Unpaid carers looking after a friend or family member, and people supporting them.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: Information and advice, not emotional or crisis support – for a listening ear Carers UK points to Samaritans (116 123).
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Age UK Advice Line — call 0800 678 1602 free, 8am–7pm, 365 days a year (UK)

https://www.ageuk.org.uk/services/age-uk-advice-line/
Call 0800 678 1602
Hours: 8am–7pm, 365 days a year, including bank holidays
Free ('a free, confidential national telephone service').
What It Does
Advisers give reliable, up-to-date information on later-life questions – benefits, care homes, hospital stays, heating and money worries – send information guides and help you find services run by your local Age UK. You can also call if you are feeling lonely or need practical help.
Who It Helps
Older people, and their families, friends, carers and professionals.
Free ('a free, confidential national telephone service').
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The Silver Line Helpline — call 0800 4 70 80 90 free, 24/7, for people aged 55+ (UK)

https://www.ageuk.org.uk/services/silverline/
Call 0800 4 70 80 90
Hours: 24 hours a day, 365 days a year
Free ('a free, confidential telephone service').
What It Does
A free, confidential telephone service offering friendship, conversation and support to older people, day or night, and help to find other support services. Call whenever you feel lonely or need someone to talk to.
Who It Helps
People aged 55 and over across the UK, especially those feeling lonely or isolated.
Free ('a free, confidential telephone service').
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Age Scotland Helpline — free call 0800 12 44 222, Monday to Friday 9am–1pm (Scotland)

https://www.agescotland.org.uk/how-we-help/helpline
Call 0800 12 44 222
Hours: Monday to Friday, 9am–1pm
Free ('a free, confidential phone service'). Note: Weekday mornings only (advisers spend afternoons on benefit checks and other enquiries).
What It Does
Skilled advisers give information and advice on money and benefits (including benefit checks), social care, housing, energy, staying safe and warm, and legal issues — and a friendly chat if you are feeling lonely, with referral to Age Scotland's Friendship Line. Interpreting is available through Language Line. You can also send an online helpline enquiry.
Who It Helps
Older people, their carers and families in Scotland.
Free ('a free, confidential phone service'). Note: Weekday mornings only (advisers spend afternoons on benefit checks and other enquiries).
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Age NI Advice Service — freephone 0808 808 7575, Monday to Friday 9am–5pm (Northern Ireland)

https://www.ageni.org/services/advice-advocacy/
Freephone 0808 808 7575
Hours: Monday – Friday, 9am–5pm
Free ('Free to call'). Note: Northern Ireland only; weekdays 9am–5pm.
What It Does
Specialist advisers give free, confidential information, advice and practical support on welfare benefits, community care, housing and health, and can do a free benefit check to make sure older people get what they are entitled to.
Who It Helps
Older people in Northern Ireland, and anyone who needs advice for an older person they know.
Free ('Free to call'). Note: Northern Ireland only; weekdays 9am–5pm.
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Independent Age Helpline — freephone 0800 319 6789, weekdays, for people at or near State Pension age (UK)

https://www.independentage.org/get-advice/helpline
Call 0800 319 6789Email the helpline
Hours: Mon–Fri 8.30am–5.30pm; closed on bank holidays
Free (the page calls it a free and confidential Helpline). Note: Advice and information, not an emergency service; weekdays only.
What It Does
The Helpline team listens and helps straight away where it can, or arranges a free chat with a specialist adviser about benefits and entitlements (including free benefits checks), paying for care at home, housing and grants. Call 0800 319 6789 or email; Relay UK text-to-speech, BSL video interpreting and phone interpreters are available.
Who It Helps
People who have reached State Pension age, and those approaching it (benefits checks: within six months of it) who want to plan for their future.
Free (the page calls it a free and confidential Helpline). Note: Advice and information, not an emergency service; weekdays only.
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ALONE National Support & Referral Line — call 0818 222 024 for older people, 8am–8pm daily (Ireland)

https://alone.ie/
Call 0818 222 024
Hours: Seven days a week from 8am – 8pm
Free service. Calls cost no more than a local landline call and are free from Vodafone, landline bundles, PAYG bundles and mobile contracts; if cost is a difficulty, ALONE will call you. Note: An 0818 number, so a local-rate charge may apply from some phones; open 8am–8pm.
What It Does
Older people, members of the public and professionals can call for advice, support and information, including older people feeling lonely, isolated or afraid. ALONE can refer you to its services, and a Support Coordinator assesses needs, makes a support plan and can arrange visitation or telephone befriending. Call 0818 222 024.
Who It Helps
All older people in Ireland, with no eligibility criteria. If you refer someone else, ALONE asks that you have that person's consent; professionals can also refer older people.
Free service. Calls cost no more than a local landline call and are free from Vodafone, landline bundles, PAYG bundles and mobile contracts; if cost is a difficulty, ALONE will call you. Note: An 0818 number, so a local-rate charge may apply from some phones; open 8am–8pm.
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Family Carers Ireland National Freephone Careline — call 1800 24 07 24 (Ireland)

https://familycarers.ie/carer-supports/national-freephone-careline/
Call 1800 24 07 24
Hours: 9am to 5:30pm Monday to Thursday and 9am to 5pm on Friday; outside these hours Samaritans take calls from family carers
Free. Family Carers Ireland says all calls from Irish landlines and mobiles are free of charge. Note: Staffed on weekdays only; outside these hours the page says Samaritans take calls from family carers.
What It Does
Experienced, trained staff and volunteers offer a listening ear and practical guidance to family carers, with information on topics such as Carer's Allowance, respite and counselling, and can refer you to a local Carer Support Manager for ongoing support. Call 1800 24 07 24.
Who It Helps
Family carers looking after children or adults with additional needs, disabilities, frailty, palliative care needs, chronic illness, mental health challenges or addiction.
Free. Family Carers Ireland says all calls from Irish landlines and mobiles are free of charge. Note: Staffed on weekdays only; outside these hours the page says Samaritans take calls from family carers.
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Seniorline — freephone 1800 80 45 91, listening service for older people, 10am–10pm every day (Ireland)

https://www.thirdageireland.ie/seniorline
Freephone 1800 80 45 91
Hours: Every day, 10am to 10pm (365 days a year)
Freephone (as the page states); the page's description still calls it 'LoCall', so call costs may depend on your phone plan. Note: A listening service run by volunteers, not a crisis or advice line.
What It Does
A confidential listening service for older people, answered by trained older volunteers. Call if you are feeling lonely, worried about something or just need a chat; volunteers can also point you to the right place for information, such as pensions or entitlements.
Who It Helps
Older people in Ireland.
Freephone (as the page states); the page's description still calls it 'LoCall', so call costs may depend on your phone plan. Note: A listening service run by volunteers, not a crisis or advice line.
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Eldercare Locator — call or text 1-800-677-1116 to find local services for older adults, weekdays (United States)

https://eldercare.acl.gov/home
Call 1-800-677-1116Text 1-800-677-1116Email the Eldercare Locator
Hours: Monday–Friday 8:00 AM–9:00 PM ET (as stated by USAging, which runs the call centre; not shown on the Locator page)
Free service; call costs depend on your phone plan. Note: Weekday hours only, and official pages differ (USAging: 8am–9pm ET; an ACL page: 9am–8pm ET).
What It Does
Trained staff connect older adults and their families with services in their community, such as their local Area Agency on Aging and meal programmes, by phone, text, online chat or email. It is an information and referral service.
Who It Helps
Older adults, people with disabilities, and their families and caregivers anywhere in the United States.
Free service; call costs depend on your phone plan. Note: Weekday hours only, and official pages differ (USAging: 8am–9pm ET; an ACL page: 9am–8pm ET).
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VA Caregiver Support Line — call 1-855-260-3274, support for caregivers of Veterans (United States)

https://www.caregiver.va.gov/CAREGIVER/Caregiver_Support_Line.asp
Call 1-855-260-3274
Hours: Mon–Fri 8am–8pm ET (as stated on the VA Caregiver Support Program home page)
Toll-free number (as the service states). Note: Weekday hours only; for a crisis the VA directs Veterans and families to the Veterans Crisis Line (dial 988 then press 1).
What It Does
VA staff give information on caregiver support services, counselling and education, offer short-term counselling to manage stress and burnout (coping skills, problem-solving), and connect you to the Caregiver Support Program team at your local VA medical centre. Call 1-855-260-3274.
Who It Helps
Caregivers, family members and friends of Veterans, Veterans themselves and community partners. A good first call if you are new to VA or unsure about eligibility.
Toll-free number (as the service states). Note: Weekday hours only; for a crisis the VA directs Veterans and families to the Veterans Crisis Line (dial 988 then press 1).
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Ontario Caregiver Helpline — call 1-833-416-2273, 24/7 information for family caregivers (Ontario, Canada)

https://ontariocaregiver.ca/help/helpline/
Call 1-833-416-2273
Hours: Phone 24/7; online chat Mon–Fri 7am–9pm EST
Free. The helpline says its service is free to caregivers. Note: Ontario only; information and referral, not a crisis or counselling line.
What It Does
Call 1-833-416-2273 (CARE) to talk with a Community Resource Specialist who understands caregivers' needs and can connect you with information and services for you or the person you care for. Service is in English and French, with interpretation for 150 languages on request. It is not a crisis or counselling line: call 911 or 988 in an emergency.
Who It Helps
Caregivers in Ontario supporting a family member, friend or neighbour; service providers can also call on behalf of clients.
Free. The helpline says its service is free to caregivers. Note: Ontario only; information and referral, not a crisis or counselling line.
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Info-aidant (Caregiver Support Helpline, L'Appui) — call 1 855 852-7784 or chat, weekdays (Québec, Canada)

https://www.lappui.org/en/about-us/contact-our-caregiver-support-helpline/
Call 1 855 852-7784
Hours: Monday to Friday, 8 a.m. to 6 p.m
Free (as the service states). Note: Québec only; weekday daytime hours; the page does not state which languages the line works in (L'Appui's site is in French and English).
What It Does
Trained caregiver counsellors offer personalised, non-judgemental listening, information and referral for people caring for a family member or friend, at any stage of caregiving; L'Appui's resource directory covers respite, transport and home care across Québec. Call 1 855 852-7784 or use live chat. The service is professional, confidential and free.
Who It Helps
Caregivers in Québec and their family and friends, plus health professionals, service workers and employers.
Free (as the service states). Note: Québec only; weekday daytime hours; the page does not state which languages the line works in (L'Appui's site is in French and English).
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Friendship Line (Institute on Aging) — call 888.670.1360, 24/7 emotional support for older adults (California, USA)

https://www.ioaging.org/friendship-line/
Call 888.670.1360Spanish: 888.571.0411
Hours: 24/7
Free ('a free, confidential helpline', as the Institute on Aging states). Note: Described as a California service — callers in other states may not be eligible. The old 1-800-971-0016 number no longer appears on its page.
What It Does
Trained staff and volunteers offer friendly conversation, active listening, grief support, crisis intervention and suicide prevention, and can arrange regular check-in calls. You don't have to be in crisis to call. Separate numbers serve callers in Spanish, Cantonese, Mandarin, Korean, Tagalog, Vietnamese and Russian.
Who It Helps
Adults aged 60+, adults living with disabilities, and caregivers. The Institute on Aging describes it as a service for people in California.
Free ('a free, confidential helpline', as the Institute on Aging states). Note: Described as a California service — callers in other states may not be eligible. The old 1-800-971-0016 number no longer appears on its page.
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Linka seniorů — call 800 200 007, free and confidential line for older people and their carers, daily 8am–8pm (Czechia)

https://linka-senioru.elpida.cz/
Call 800 200 007Email linkasenioru@elpida.cz
Hours: Every day 8am–8pm; emails answered within three working days
Free — calls are free thanks to support from the O2 Foundation (as the service states). Note: Not 24/7 and not an emergency service.
What It Does
A trained professional listens and helps older people through difficult situations — loneliness, conflict, loss, abuse or crisis — and gives useful contacts for other services and institutions. Call 800 200 007, or email linkasenioru@elpida.cz.
Who It Helps
Older people in Czechia, people caring for older people, and anyone in crisis who wants to talk.
Free — calls are free thanks to support from the O2 Foundation (as the service states). Note: Not 24/7 and not an emergency service.
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Grief & Bereavement

StandBy Support After Suicide — call 1300 727 247 for free support after a suicide, 6am–10pm daily (Australia)

https://standbysupport.com.au/find-support/
Call 1300 727 247SMS 0428 842 041 (Deaf/hard of hearing)
Hours: 6am to 10pm, 7 days a week (time zone not stated)
Free ('free face-to face and/or telephone support'). Note: Not a crisis line (StandBy directs people in crisis to Lifeline or 000); not 24/7, and the time zone for its hours is not stated.
What It Does
Free face-to-face and/or telephone support for anyone bereaved or impacted by suicide, at any stage in their life, at a time and place that suits you. Call 1300 727 247 for free phone support that connects you to services across Australia; Deaf and hard of hearing people can SMS 0428 842 041. For immediate crisis support, StandBy directs you to Lifeline 13 11 14, or 000 in an emergency.
Who It Helps
Individuals, families, friends, witnesses, first responders and service providers bereaved or impacted by suicide, whether recently or long ago.
Free ('free face-to face and/or telephone support'). Note: Not a crisis line (StandBy directs people in crisis to Lifeline or 000); not 24/7, and the time zone for its hours is not stated.
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Red Nose Grief and Loss — call 1300 308 307, 24/7 support line after the death of a baby or child (Australia)

https://rednose.org.au/grief-and-loss-support/overview/
Call 1300 308 307
Hours: 24/7
Free ('Free, specialised support for anyone affected by the sudden and unexpected death of a baby or child'); call costs depend on your phone plan.
What It Does
Gentle, compassionate support and guidance for anyone grieving the death of a baby or child, including after miscarriage, ectopic pregnancy, medical termination or stillbirth. Call the 24/7 Support Line on 1300 308 307. Red Nose also offers live chat and an online enquiry form, after which its bereavement intake team contacts you.
Who It Helps
Anyone who has lost a baby or child: parents, siblings, grandparents, extended family, friends and colleagues, plus health professionals and first responders.
Free ('Free, specialised support for anyone affected by the sudden and unexpected death of a baby or child'); call costs depend on your phone plan.
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Aoake te Rā Bereaved by Suicide Service — free support; refer yourself online or leave a message on 0800 000 053 (New Zealand)

https://www.aoaketera.org.nz/
Leave a message: 0800 000 053Refer yourself onlineEmail referrals
Hours: Hours not stated on the service's page
Free ('We are a free service'). Note: Not a crisis service; access is by referral form, email or leaving a phone message, and phone hours are not stated.
What It Does
A free, nationwide service that connects people bereaved by suicide with a Provider from its national network for brief therapeutic support. Refer yourself online, email, or leave a message on 0800 000 053. It is not a crisis service: for immediate support call or text 1737, and in an emergency call 111.
Who It Helps
Anyone in New Zealand affected by suicide loss, whether the loss was recent or years ago.
Free ('We are a free service'). Note: Not a crisis service; access is by referral form, email or leaving a phone message, and phone hours are not stated.
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Cruse Bereavement Support Helpline — call 0808 808 1677 free (UK)

https://www.cruse.org.uk/get-support/helpline/
Call 0808 808 1677
Hours: Monday, Wednesday, Thursday, Friday 9.30am–5pm; Tuesday 1pm–8pm; closed Saturday and Sunday
Free from all UK landlines and mobiles. Note: Weekday hours only, closed weekends; lines are busy. If you are struggling meanwhile, Cruse suggests Samaritans (116 123).
What It Does
Trained bereavement volunteers offer emotional support and space to talk about your feelings and how you've been coping after someone dies. They can tell you about ongoing one-to-one or group support from local Cruse branches. You can also contact Cruse through its webform at any time.
Who It Helps
Anyone in the UK affected by grief (the helpline supports people calling from the UK).
Free from all UK landlines and mobiles. Note: Weekday hours only, closed weekends; lines are busy. If you are struggling meanwhile, Cruse suggests Samaritans (116 123).
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Survivors of Bereavement by Suicide (SoBS) — call 0300 111 5065 for peer support after a suicide (UK)

https://uksobs.com/how-we-can-help/
Call 0300 111 5065Email support
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan (0300 number). Note: Hours are not stated; adults only; not a counselling or crisis service, and calls are time-limited.
What It Does
A supportline run by trained volunteers who have been personally affected by suicide. It is not a counselling service and cannot help with wider mental health or social care needs, but volunteers listen and support your grief; because of demand, call length is limited. SoBS also offers local and virtual peer support groups, email support and an online forum.
Who It Helps
Adults (18+) in the UK bereaved or affected by suicide, however long ago and whatever their relationship to the person who died. SoBS services cannot be used by under-18s.
Free service; call costs depend on your phone plan (0300 number). Note: Hours are not stated; adults only; not a counselling or crisis service, and calls are time-limited.
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Sands National Helpline — free call 0808 164 3332 or email, support after pregnancy or baby loss (UK)

https://www.sands.org.uk/support-you/how-we-offer-support/helpline
Call 0808 164 3332Email helpline@sands.org.uk
Hours: 10am to 3pm Monday to Friday, and 6pm to 9pm Tuesday, Wednesday and Thursday evenings; not open on bank holidays unless stated on the website
Free to call from landlines and mobiles (as Sands states). Note: Not 24/7: weekday daytimes plus three evenings; closed weekends and bank holidays.
What It Does
Experienced helpline staff give confidential, non-judgemental bereavement support after the death of a baby, recently or long ago: coping with grief, practical decisions after a baby dies, another pregnancy, supporting a bereaved parent, and local groups or the online community. Calls can last up to an hour; emails are answered within 48 hours. Interpreter or BSL video calls can be arranged by email.
Who It Helps
Anyone affected by pregnancy or baby loss in England, Wales, Scotland or Northern Ireland — bereaved parents, grandparents, other family, friends, colleagues and professionals.
Free to call from landlines and mobiles (as Sands states). Note: Not 24/7: weekday daytimes plus three evenings; closed weekends and bank holidays.
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Child Bereavement UK Helpline — call 0800 02 888 40 or text/WhatsApp 07418 341 800, weekdays 8am–8pm (UK)

https://www.childbereavementuk.org/on-demand
Call 0800 02 888 40Text/WhatsApp 07418 341 800Email ask@childbereavementuk.org
Hours: Monday to Friday, 8am–8pm (excluding bank holidays)
Free service ('free, UK-wide support services'); call costs depend on your phone plan. Note: Weekdays only; not counselling and not an emergency service; WhatsApp support is for ages 13+.
What It Does
Trained bereavement specialists give you time and space to talk, information and emotional support, with no appointment or waiting list — a one-off conversation or regular support. They do not offer counselling or medical advice and are not an emergency service. Contact by phone, text or WhatsApp (13+), email or live chat; interpreters and BSL interpreters are sourced where possible.
Who It Helps
Children and young people aged 25 or under who are grieving, parents whose baby or child has died or is expected to die before their 26th birthday, and anyone supporting them, including professionals.
Free service ('free, UK-wide support services'); call costs depend on your phone plan. Note: Weekdays only; not counselling and not an emergency service; WhatsApp support is for ages 13+.
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BC Bereavement Helpline — call 1-877-779-2223 or 604-738-9950, weekdays (British Columbia, Canada)

https://bcbh.ca/grief-support/our-helpline/
Call 1-877-779-2223 (toll-free)Call 604-738-9950Email contact@bcbh.ca
Hours: Monday to Friday, 9:00 am to 5:00 pm
Free (the page says the call is free, confidential and anonymous). Note: Weekday daytime hours only; answered by trained volunteers; referrals are to B.C. services.
What It Does
Trained volunteers offer compassionate listening, support and information to people who are grieving a death, and use a directory of 300+ B.C. grief and loss organisations to find support that fits the type of loss, location and ability to pay. Call 604-738-9950 or toll-free 1-877-779-2223, or email contact@bcbh.ca.
Who It Helps
Anyone in British Columbia coping with grief and loss.
Free (the page says the call is free, confidential and anonymous). Note: Weekday daytime hours only; answered by trained volunteers; referrals are to B.C. services.
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The Lullaby Trust bereavement helpline — call 0808 802 6868, every day, after the death of a baby or young child (UK)

https://www.lullabytrust.org.uk/bereavement-support/find-support/bereavement-support-helpline/
Call 0808 802 6868Email the bereavement team
Hours: Mon–Fri 10am–2pm; weekends and public holidays 6pm–10pm
Free from all landlines and most mobile networks (as the service states). Note: A listening service, not formal counselling; limited hours each day.
What It Does
A listening service: talk freely, for as long as you need, with an understanding listener. Helpline advisers answer during office hours; at weekends and on public holidays calls are answered by bereaved parents, grandparents and relatives. Callers can be put in touch with a befriender. Call 0808 802 6868 or email support@lullabytrust.org.uk (also to request a call). Webchat runs Mon–Fri 10am–12pm.
Who It Helps
Anyone affected by the sudden or unexpected death of a baby or young child — parents, family members and anyone close to a bereaved family.
Free from all landlines and most mobile networks (as the service states). Note: A listening service, not formal counselling; limited hours each day.
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The Compassionate Friends helpline — call 0345 123 2304 for bereaved parents, siblings and grandparents (UK)

https://www.tcf.org.uk/helpline-main/
Call 0345 123 2304Email the helpline
Hours: Mon–Thu 10am–4pm and 7pm–9pm; Fri 10am–4pm (no weekends, bank holidays or Friday evenings since 1 July 2026)
Free service. The page says calls cost the same as calling an 01 or 02 landline number, from a landline or mobile. Note: Peer support, not counselling or a crisis service; hours were reduced from 1 July 2026.
What It Does
Volunteers who are all bereaved parents listen, offer emotional support, put you in touch with local support where possible, send a free bereavement pack and signpost to other help. Call 0345 123 2304 — however long ago your child died — or email helpline@tcf.org.uk. If no one answers, leave your name and number for a call back.
Who It Helps
Bereaved parents, adult siblings and grandparents, however long ago the death was.
Free service. The page says calls cost the same as calling an 01 or 02 landline number, from a landline or mobile. Note: Peer support, not counselling or a crisis service; hours were reduced from 1 July 2026.
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Child Death Helpline — freephone 0800 282 986, every day, for anyone affected by the death of a child (UK)

https://www.childdeathhelpline.org.uk/
Call 0800 282 986
Hours: Mon–Fri 10am–1pm; every day 7pm–10pm
Free (freephone, as the service states). Note: A listening service, not counselling; limited hours each day.
What It Does
Trained volunteers, all bereaved parents, offer a confidential space to talk openly about your child's life and death, and give information about local services — at the time of loss or years later. Call 0800 282 986.
Who It Helps
Anyone affected by the death of a child of any age, in any circumstances, however recently or long ago: parents, grandparents, siblings, wider family, friends and professionals.
Free (freephone, as the service states). Note: A listening service, not counselling; limited hours each day.
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Cruse Scotland Free Bereavement Helpline — call 0808 802 6161, weekdays (Scotland)

https://www.crusescotland.org.uk/get-support/free-bereavement-helpline/
Call 0808 802 6161Email support
Hours: Mon–Fri 9am–5pm, with late nights until 8pm on Mon and Thu
Free (the page says 'calls to this number are free'). Note: Scotland only; weekdays only.
What It Does
Specially trained volunteers listen while you talk in confidence about your grief, give information and reassurance, and guide you to further support from Cruse Scotland and other organisations. Call 0808 802 6161 or email support@crusescotland.org.uk.
Who It Helps
Anyone in Scotland who has been bereaved.
Free (the page says 'calls to this number are free'). Note: Scotland only; weekdays only.
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Irish Hospice Foundation Bereavement Support Line — freephone 1800 80 70 77 (Ireland)

https://hospicefoundation.ie/our-supports-services/bereavement-loss-hub/bereavement-support-line/
Call 1800 80 70 77
Hours: 10am to 1pm, Monday to Friday
Free. The Irish Hospice Foundation describes it as a free, freephone line. Note: Open weekday mornings only (10am–1pm). If you are bereaved by suicide or in crisis, Pieta (1800 247 247) is available 24/7.
What It Does
A confidential line offering comfort and emotional support if you are grieving or supporting someone who is bereaved. Run by the Irish Hospice Foundation in partnership with the HSE. Freephone 1800 80 70 77, Monday to Friday, 10am to 1pm.
Who It Helps
Anyone in Ireland who is grieving, or who is supporting someone who has been bereaved.
Free. The Irish Hospice Foundation describes it as a free, freephone line. Note: Open weekday mornings only (10am–1pm). If you are bereaved by suicide or in crisis, Pieta (1800 247 247) is available 24/7.
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Féileacáin Support Line — call 085 249 6464 after the death of a baby during or after pregnancy (Ireland)

https://feileacain.ie/support/the-feileacain-support-line/
Call 085 249 6464
Hours: Hours not stated on the service's page (the support line hours are blank); office hours Monday to Friday 9.30–17.30, closed weekends and bank holidays
Free service; call costs depend on your phone plan (085 is a mobile number). Note: Peer support, not counselling or a crisis line; support line hours are not given on its page (office open weekdays 9.30–17.30).
What It Does
A peer support line offering compassion, empathy and experience after stillbirth or neonatal death; the team are not all qualified counsellors and cannot help with medical or mental health emergencies. Outside its hours, or in a crisis, it directs callers to Samaritans (116 123) or Pieta (1800 247 247). Call 085 249 6464.
Who It Helps
Parents and families in Ireland affected by the death of a baby during or after pregnancy, including those bereaved long ago.
Free service; call costs depend on your phone plan (085 is a mobile number). Note: Peer support, not counselling or a crisis line; support line hours are not given on its page (office open weekdays 9.30–17.30).
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TAPS National Military Survivor Helpline — call 800-959-TAPS (8277), 24/7 (United States)

https://www.taps.org/survivorcareteam
Call 800-959-TAPS (8277)
Hours: 24/7, day or night
Free service; call costs depend on your phone plan. Note: Specifically for survivors grieving the death of a military loved one.
What It Does
A compassionate, resourceful listener answers day or night. The TAPS Survivor Care Team — surviving military family members trained in peer-based support and traumatic grief — can connect you with TAPS programmes, a volunteer peer mentor and referrals for professional counselling.
Who It Helps
Anyone grieving the death of a military loved one.
Free service; call costs depend on your phone plan. Note: Specifically for survivors grieving the death of a military loved one.
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First Candle Grief Line — call 1-800-221-7437 after the death of a baby (United States)

https://firstcandle.org/bereavement-support-2/
Call 1-800-221-7437Email info@firstcandle.org
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: Hours are not stated on the page.
What It Does
Grief counselling for a family member after the death of an infant, with one-to-one support and access to materials and local support services. Call 1-800-221-7437. First Candle also offers a bereavement library and an online community for people affected by pregnancy and infant loss.
Who It Helps
Parents, grandparents and other family members after the death of a baby, including SIDS and other sleep-related infant deaths.
Free service; call costs depend on your phone plan. Note: Hours are not stated on the page.
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Money, Housing & Legal Help

National Debt Helpline — call 1800 007 007 for free financial counselling, weekdays (Australia)

https://ndh.org.au/about-national-debt-helpline/contact-us/
Call 1800 007 007
Hours: Phone: Monday to Friday, 9.30 am – 4.30 pm; live chat 9:00 am to 8.00 pm weekdays (time zone not stated)
Free (a free, independent and confidential service, as the helpline states). Note: Weekday hours only, and the page does not state a time zone.
What It Does
A trained financial counsellor assesses your situation and gives free advice, can refer you to your closest face-to-face financial counselling service, and can connect you with legal, crisis food and accommodation, and health services. Call 1800 007 007 or chat online on the website.
Who It Helps
Anyone in Australia worried about debts or bills, or not sure where to start with money problems.
Free (a free, independent and confidential service, as the helpline states). Note: Weekday hours only, and the page does not state a time zone.
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Link2home — call 1800 152 152, 24/7 homelessness information and referral line (New South Wales, Australia)

https://www.nsw.gov.au/housing-and-construction/social-affordable/emergency-housing/homelessness
Call 1800 152 152
Hours: 24 hours a day, 7 days a week; referrals to accommodation and support 9am to 10pm only
Free service; call costs depend on your phone plan (the page does not state call costs). Note: New South Wales only; between 10pm and 9am it cannot make accommodation referrals.
What It Does
Information about local services, an assessment of what help you need, and referral to specialist homelessness services, support services and temporary accommodation. From 10pm to 9am it gives information and assessments only, and refers people to emergency services if needed. Call 1800 152 152.
Who It Helps
People in NSW who are homeless or at risk of losing their home. Veterans and ex-service members can also call Link2Home Veterans and Ex-Service on 1800 326 989.
Free service; call costs depend on your phone plan (the page does not state call costs). Note: New South Wales only; between 10pm and 9am it cannot make accommodation referrals.
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Homeless Hotline — call 1800 474 753, 24/7 homelessness information and referral (Queensland, Australia)

https://www.qld.gov.au/housing/emergency-temporary-housing/homeless-persons-information-qld
Call 1800 474 753
Hours: 24 hours a day, 7 days a week
Calls to the Homeless Hotline are free; calls from mobiles are charged at applicable rates (as the Queensland Government states). Note: Queensland service; calls from mobiles may be charged.
What It Does
A phone information and referral service for people who are experiencing homelessness, or who are housed but at risk of homelessness. Call 1800 474 753. Interpreter: call 1800 512 451. If you are d/Deaf, hard of hearing or have a speech difficulty, use the National Relay Service and ask to call 13 74 68.
Who It Helps
People in Queensland experiencing homelessness or at risk of homelessness.
Calls to the Homeless Hotline are free; calls from mobiles are charged at applicable rates (as the Queensland Government states). Note: Queensland service; calls from mobiles may be charged.
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Victorian homelessness and crisis accommodation line — free call 1800 825 955, 24 hours (Victoria, Australia)

https://www.housing.vic.gov.au/crisis-emergency-accommodation
Free call 1800 825 955Or (03) 9536 7777
Hours: 'Free 24 hour phone line' ('Call 1800 825 955 (free call) at any time'); the page's Statewide After Hours Service listing for the same number gives 5pm to 9am Monday to Friday and 24 hours on weekends and public holidays
Free call on 1800 825 955 (as the page states); the page does not say whether (03) 9536 7777 is free. Note: Victoria only; the page gives two hour statements for the same number and still refers to the former DHHS, so hours may be described differently elsewhere.
What It Does
For people who are homeless, at risk of homelessness or escaping family violence. Someone takes your call to get you help nearby; after hours you are referred to the Salvation Army Crisis Services. Women and children escaping family violence can also call Safe Steps on 1800 015 188 (24 hours). If you are in danger right now, call 000.
Who It Helps
Anyone in Victoria who is homeless, at risk of homelessness, or escaping family violence.
Free call on 1800 825 955 (as the page states); the page does not say whether (03) 9536 7777 is free. Note: Victoria only; the page gives two hour statements for the same number and still refers to the former DHHS, so hours may be described differently elsewhere.
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LawAccess NSW (Legal Aid NSW) — call 1300 888 529 or chat for free legal information, weekdays (New South Wales, Australia)

https://www.legalaid.nsw.gov.au/contact-us
Call 1300 888 529Under 18: Youth Hotline 1800 10 18 10Chat online (weekdays)
Hours: LawAccess NSW: 9am to 5pm, Monday to Friday (excluding public holidays). Youth Hotline: 9am to midnight weekdays, 24 hours from Friday 9am to Sunday midnight and on public holidays
Free information service; call costs depend on your phone plan. Note: NSW only; weekdays only, and staff are not lawyers — a lawyer appointment depends on eligibility (lawaccess.nsw.gov.au showed a maintenance page when checked).
What It Does
LawAccess NSW is a free information service that is part of Legal Aid NSW. Staff are not lawyers but know the law and the services that can help, and can book you an appointment with a lawyer if you meet the rules. It is the best first step before visiting a Legal Aid office. Domestic violence legal help: 1800 979 529. Interpreter: TIS 131 450; from overseas +61 2 8527 3700.
Who It Helps
People in NSW with a legal problem; under-18s can call the Legal Aid NSW Youth Hotline for information and advice.
Free information service; call costs depend on your phone plan. Note: NSW only; weekdays only, and staff are not lawyers — a lawyer appointment depends on eligibility (lawaccess.nsw.gov.au showed a maintenance page when checked).
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Legal Aid Queensland — call 1300 65 11 88 for free legal information, weekdays (Queensland, Australia)

https://www.legalaid.qld.gov.au/Get-legal-help/Help-over-the-phone
Call 1300 65 11 88Under 18s: 1800 LAQ LAQ (1800 527 527)First Nations line 1300 65 01 43
Hours: Legal information line: Monday to Friday, 8.30am to 4.30pm (AEST), excluding public holidays. Youth Legal Advice Hotline: Monday to Thursday 8am to 9pm and Friday 8am to Sunday 5pm (excluding Good Friday, Easter Sunday and Christmas Day). Aboriginal and Torres Strait Islander line: hours not stated
Free legal information and advice; 'Local call costs apply for landlines within Australia. Mobiles will likely be charged full call rates' (as the page states). Note: Queensland only; weekday hours, and the phone line is often busy.
What It Does
A lawyer or staff member listens to your problem, may give general legal information, and explains which services are available and how to use them. If your problem is more serious and you meet the eligibility criteria, they arrange a legal advice session with a lawyer. The line is in high demand. Interpreters: call TIS on 13 14 50 and ask for 1800 998 980.
Who It Helps
People in Queensland with a legal problem. The Youth Legal Advice Hotline is for people under 18 or with a Childrens Court matter.
Free legal information and advice; 'Local call costs apply for landlines within Australia. Mobiles will likely be charged full call rates' (as the page states). Note: Queensland only; weekday hours, and the phone line is often busy.
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Victoria Legal Aid Legal Help — call 1300 792 387 or use Legal Help Chat, weekdays 8am–6pm (Victoria, Australia)

https://www.legalaid.vic.gov.au/speak-to-us
Call 1300 792 387Legal Help Chat (weekdays)
Hours: 8 am to 6 pm, Monday to Friday; closed on public holidays (phone and chat)
Free (the page calls it 'our free Legal Help phone line'); call costs depend on your phone plan. Note: Victoria only; weekdays only, and general information unless you are eligible for legal advice.
What It Does
Legal Help gives free general legal information and referrals by phone or online chat; legal advice is only for people who are eligible, and chat cannot book appointments or give specific advice. The phone line is often busy, so calling early in the day is best. A free interpreter can be organised when you call, and the site has a support page for people who are deaf or find it hard to hear or speak on the phone.
Who It Helps
People in Victoria with a legal problem, or people calling to help a child under 18, a client or someone else.
Free (the page calls it 'our free Legal Help phone line'); call costs depend on your phone plan. Note: Victoria only; weekdays only, and general information unless you are eligible for legal advice.
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Legal Aid WA Infoline — call 1300 650 579 for legal information and referral, weekdays (Western Australia)

https://www.legalaid.wa.gov.au/get-legal-help/get-legal-help/get-help-over-phone
Call 1300 650 579
Hours: Infoline: Monday to Friday, 9.00am to 4.00pm (WST); not open on public holidays. Legal Yarn (First Nations callers): 9.00 am to 4.00 pm, Monday to Friday
'Calls from landlines or public phones are charged at local call rates. Calls from mobile phones are charged by your mobile phone carrier' (as the page states). Note: Western Australia only; weekdays 9am–4pm WST, and no specific legal advice over the Infoline.
What It Does
Information Officers give basic information about common legal problems, refer you to Legal Aid WA services or other organisations, book legal advice appointments with lawyers or paralegals where available, and take applications for a lawyer to run your case. They cannot give legal advice about your specific issue. Telephone interpreters and the National Relay Service can be used.
Who It Helps
People in Western Australia with a legal problem; Legal Yarn is a culturally safe telephone information service for Aboriginal and Torres Strait Islander people.
'Calls from landlines or public phones are charged at local call rates. Calls from mobile phones are charged by your mobile phone carrier' (as the page states). Note: Western Australia only; weekdays 9am–4pm WST, and no specific legal advice over the Infoline.
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Legal Services Commission of SA Legal Helpline — call 1300 366 424, weekdays 9am–4.30pm (South Australia)

https://lsc.sa.gov.au/cb_pages/legal_advice.php
Call 1300 366 424From interstate: (08) 8111 5600
Hours: Monday to Friday, 9:00 am to 4:30 pm
Free helpline; 'for the cost of a local call (excluding mobiles) if calling from within South Australia' (as the page states). Note: South Australia only; weekdays only, and phone advice is general and limited to certain areas of law.
What It Does
The free Legal Helpline gives preliminary information, general advice and referrals, usually about your basic legal rights and obligations. If the problem is too complex for a phone call, you may be offered an appointment at a Legal Services office or referred elsewhere. Advice covers family law, child protection, intervention orders, criminal, fines, debt, Centrelink and more. Legal Chat runs weekdays.
Who It Helps
People in South Australia with a legal problem. Some topics get general information only, and advice is not given to organisations or businesses.
Free helpline; 'for the cost of a local call (excluding mobiles) if calling from within South Australia' (as the page states). Note: South Australia only; weekdays only, and phone advice is general and limited to certain areas of law.
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Tasmania Legal Aid Legal Help — call 1300 366 611, Monday to Friday 8.45am–5pm (Tasmania, Australia)

https://www.legalaid.tas.gov.au/contact-us/
Call 1300 366 611
Hours: Monday to Friday, 8.45am–5pm
Free and confidential legal information; call costs depend on your phone plan. Note: Tasmania only; weekdays only, and legal advice depends on eligibility.
What It Does
The Legal Help telephone service gives free and confidential legal information. Legal advice specific to your situation, in person or over the phone, depends on the eligibility guidelines. You can also request a call back online; call-backs come from 6236 3800 or 6328 4000.
Who It Helps
People living in, or affected by, the laws of Tasmania.
Free and confidential legal information; call costs depend on your phone plan. Note: Tasmania only; weekdays only, and legal advice depends on eligibility.
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Legal Aid ACT Helpline — call 1300 654 314, Mon–Thu 8.30am–7pm, Fri 8.30am–5pm (ACT, Australia)

https://www.legalaidact.org.au/what-we-do/legal-aid-helpline
Call 1300 654 314Tenancy advice: 1300 402 512
Hours: Monday to Thursday, 8:30am to 7pm; Friday, 8:30am to 5pm
Free ('Legal Aid's phone services are free and confidential'); call costs depend on your phone plan. Note: ACT only; no legal advice over the phone — information, appointments and referrals.
What It Does
Helpline staff give legal information and resources, make an appointment with a lawyer if needed and refer you to other services; they do not give legal advice over the phone. Legal Aid ACT offers free one-off advice in many areas of law, no matter your income. If no one answers, leave a voicemail and they will call back from a private number. Free TIS interpreters and the National Relay Service can be used.
Who It Helps
People in the ACT with a legal problem or general enquiry; the Youth Law Centre (under 25) uses the same number.
Free ('Legal Aid's phone services are free and confidential'); call costs depend on your phone plan. Note: ACT only; no legal advice over the phone — information, appointments and referrals.
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Legal Aid NT Helpline — free call 1800 019 343, Monday to Friday 8am–4.30pm (Northern Territory, Australia)

https://www.legalaid.nt.gov.au/need-help/helpline/
Call 1800 019 343
Hours: Monday to Friday, 8.00am to 4.30pm (time zone not stated on the page)
Free ('A free, confidential service for everyone'; the home page calls 1800 019 343 a Freecall number). Note: Northern Territory; weekdays only, and legal advice is by appointment.
What It Does
Qualified operators give free legal information over the phone, help you work out next steps and tell you where to get more help. They can organise an appointment for free legal advice and send written information by post or email. If you speak another language, call TIS on 13 14 50 and ask to be connected to the Legal Aid Helpline. Online chat is also offered on the site.
Who It Helps
Anyone in the Northern Territory with a legal question ('A free, confidential service for everyone').
Free ('A free, confidential service for everyone'; the home page calls 1800 019 343 a Freecall number). Note: Northern Territory; weekdays only, and legal advice is by appointment.
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Small Business Debt Helpline — call 1800 413 828, free financial counselling for small business owners, weekdays (Australia)

https://sbdh.org.au/
Call 1800 413 828
Hours: Monday to Friday, 9am to 5.30pm AEDT (as published)
Free (as the service states); call costs depend on your phone plan. Note: Weekday business hours; for personal (non-business) debts the site points to the National Debt Helpline.
What It Does
Qualified small business financial counsellors give free, independent and confidential advice to small business owners in financial difficulty — business debts, loan repayments, bills, leases, tax and closing a business — and connect you with other help when needed. They do not sell anything or work on commission. Call 1800 413 828.
Who It Helps
Small business owners in Australia struggling with business finances, and people worried about someone who is.
Free (as the service states); call costs depend on your phone plan. Note: Weekday business hours; for personal (non-business) debts the site points to the National Debt Helpline.
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Mob Strong Debt Help — call 1800 808 488, free legal and money help for Aboriginal and Torres Strait Islander people (Australia)

https://financialrights.org.au/getting-help/mob-strong-debt-help/
Call 1800 808 488
Hours: Monday to Friday 9.30am–4.30pm (Sydney time), as shown on Financial Rights' contact page
Free (as the service states); call costs depend on your phone plan. Note: Weekday hours (Sydney time) only.
What It Does
A free nationwide legal advice and financial counselling service for Aboriginal and Torres Strait Islander people, specialising in consumer credit (credit cards, pay day loans, car loans), banking, debt recovery and insurance, including car, home, life and funeral insurance. Guided and operated by Aboriginal and Torres Strait Islander staff. Call 1800 808 488.
Who It Helps
Aboriginal and Torres Strait Islander people anywhere in Australia with money, debt, banking or insurance problems.
Free (as the service states); call costs depend on your phone plan. Note: Weekday hours (Sydney time) only.
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Entrypoint Perth — call 1800 124 684 for homelessness assessment and referral, 7 days (Western Australia)

https://www.entrypointperth.com.au/
Call 1800 124 684
Hours: Monday–Friday 9:00am–7:00pm; Saturday and Sunday 9:00am–5:00pm; closed public holidays
Free (the site says 'Entrypoint Perth is a free service'). Note: Western Australia only and not 24/7; the site has a separate 24-hour emergency contacts page.
What It Does
Assessment and Referral Officers assess your situation by phone or in person, explain accommodation and support options and, if you are eligible, refer you to specialist homelessness services or crisis accommodation, including if you are escaping family and domestic violence. If you can't get through, leave a message or use the online form. Call 1800 124 684 or 6496 0001.
Who It Helps
People who are homeless or at risk of homelessness in Perth or regional Western Australia (full assessment and referral in Perth; information and family-violence referrals for regional WA).
Free (the site says 'Entrypoint Perth is a free service'). Note: Western Australia only and not 24/7; the site has a separate 24-hour emergency contacts page.
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MoneyTalks — free financial helpline, call 0800 345 123 or text 4029 (New Zealand)

https://fincap.org.nz/moneytalks/about
Call 0800 345 123Text 4029Email help@moneytalks.co.nz
Hours: Hours not stated on the service's page
Free ('MoneyTalks provides free support on money matters'; 'Free text 4029'). Note: Opening hours are not stated on the service's page.
What It Does
Helpline advisors answer questions about budgeting, debt and other money matters and can connect you with a free local financial mentor (180+ services nationwide). Call 0800 345 123, text 4029, email help@moneytalks.co.nz or use the live chat on the website.
Who It Helps
Anyone in Aotearoa who needs help with day-to-day money matters like budgeting and debt, including people in financial stress or hardship.
Free ('MoneyTalks provides free support on money matters'; 'Free text 4029'). Note: Opening hours are not stated on the service's page.
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Citizens Advice Bureau — call 0800 FOR CAB (0800 367 222) for free advice, Mon–Fri 9am–4pm, Sat 9.30am–1pm (New Zealand)

https://www.cab.org.nz/find-a-cab/contact-us
Call 0800 FOR CAB (0800 367 222)Find your local CAB
Hours: Mon–Fri 9–4pm or Sat 9.30–1pm (as written on the site); live chat when an operator is available
Free service ('free confidential information and advice'); call costs depend on your phone plan. Note: Not a crisis line; limited weekday and Saturday-morning hours.
What It Does
CAB volunteers give free, confidential information and advice to help you understand your rights and obligations and get the support you need to take action, or point you to the right service. You can also contact your local CAB, use live chat when the chat icon shows, or send a message through the online form.
Who It Helps
Anyone in New Zealand who needs information or advice about their rights or about where to get help.
Free service ('free confidential information and advice'); call costs depend on your phone plan. Note: Not a crisis line; limited weekday and Saturday-morning hours.
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YouthLaw Aotearoa — free legal advice line 0800 UTHLAW (884 529) for under-25s, weekdays (New Zealand)

https://youthlaw.co.nz/free-legal-help/free-legal-advice-line/
Call 0800 UTHLAW (884 529)Email legal@youthlaw.co.nzContact form
Hours: Monday to Friday, 10am to 4pm (you may reach voicemail; leave a message)
Free. 'You can call us for free' (as the service states). Note: Under-25s only, weekday hours, and calls may go to voicemail; not an emergency service.
What It Does
Lawyers give free legal advice by phone to children and young people, on things like school, police and youth justice, home and family, bullying, and welfare and benefits. If you get voicemail, leave your name, number and a little about why you called. The service says the contact form is the best first step.
Who It Helps
Anyone in New Zealand aged under 25 who cannot get legal help elsewhere, or someone acting on their behalf.
Free. 'You can call us for free' (as the service states). Note: Under-25s only, weekday hours, and calls may go to voicemail; not an emergency service.
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Tenancy Services information line — freephone 0800 836 262 (0800 TENANCY), weekdays (New Zealand)

https://www.tenancy.govt.nz/about-tenancy-services/contact-us/
Call 0800 836 262From overseas +64 4 238 4695
Hours: 8:00am – 5:30pm, Monday to Friday (closed public holidays)
Free. 'You can call us for free if you are in New Zealand' (as the page states). Note: Weekday office hours only; tenancy information, not legal representation or emergency housing; some arrangements (flatmates, boarders living with the owner) are not covered.
What It Does
The government's Tenancy Information line answers questions about bonds and other tenancy matters under the Residential Tenancies Act, such as tenancy agreements, notice, rent and the Tenancy Tribunal. A free telephone interpreter is available (call after 9am and ask), and Deaf callers can use the NZ Relay video service.
Who It Helps
Tenants and landlords in New Zealand. Flatmates, boarders living with the owner, holiday homes, retirement villages and commercial tenancies are not covered by the Act, and the line cannot advise on them.
Free. 'You can call us for free if you are in New Zealand' (as the page states). Note: Weekday office hours only; tenancy information, not legal representation or emergency housing; some arrangements (flatmates, boarders living with the owner) are not covered.
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Shelter emergency housing helpline — call 0808 800 4444 free, weekdays (England and Scotland)

https://england.shelter.org.uk/get_help/helpline
Call 0808 800 4444Shelter Scotland helpline
Hours: England: Mon–Fri 8am–5pm; Scotland: Mon–Fri 9am–5pm; closed weekends and bank holidays
Free ('Call our free helpline'); Shelter Scotland: free from UK landlines and most mobile networks. Note: Weekday daytime only; waits can exceed an hour; Shelter gives advice but does not provide accommodation.
What It Does
Advisers give advice (not accommodation) if you are homeless, have nowhere to stay tonight, are at risk of abuse or harm at home, or are worried about losing your home in the next 2 months. You might wait over an hour at busy times. Interpreters on request; webchat or Relay UK for Deaf or speech-impaired callers (BSL via Contact Scotland BSL in Scotland).
Who It Helps
People in England (advice on English housing law) and, via Shelter Scotland, people in Scotland. Shelter points people in Wales to Shelter Cymru.
Free ('Call our free helpline'); Shelter Scotland: free from UK landlines and most mobile networks. Note: Weekday daytime only; waits can exceed an hour; Shelter gives advice but does not provide accommodation.
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National Debtline — call 0808 808 4000 free or webchat, free debt advice (England, Wales and Scotland)

https://nationaldebtline.org/
Call 0808 808 4000Chat online
Hours: Monday to Friday 9am–8pm; Saturday 9:30am–1pm; Sunday closed (phone and webchat)
Free ('we never charge for our support. Every call, webchat, and online tool is free to use'). Note: Not 24-hour – closed Sundays.
What It Does
Free, confidential and independent debt advice: advisers help you understand your options for dealing with debts, alongside sample letters and online tools. Advice may differ depending on the country you live in.
Who It Helps
People struggling with debt in England and Wales or Scotland.
Free ('we never charge for our support. Every call, webchat, and online tool is free to use'). Note: Not 24-hour – closed Sundays.
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StepChange Debt Charity — freephone 0800 138 1111, free debt advice (UK)

https://www.stepchange.org/contact-us.aspx
Call 0800 138 1111Online debt advice (24/7)
Hours: Phone Monday to Friday 8am–8pm, Saturday 9am–2pm; online debt advice 24 hours a day, 7 days a week
Free; 'Freephone (including all mobiles)'. Note: Phone not 24-hour; not currently for self-employed people (StepChange recommends Business Debtline, or Advice NI in Northern Ireland).
What It Does
Free, impartial debt advice to help you get your finances back on track, by phone or through StepChange's online debt advice tool, which you can use any time.
Who It Helps
People in the UK in financial difficulty or struggling with debt. StepChange says its service isn't right for self-employed people at the moment and points them to Business Debtline, or Advice NI in Northern Ireland.
Free; 'Freephone (including all mobiles)'. Note: Phone not 24-hour; not currently for self-employed people (StepChange recommends Business Debtline, or Advice NI in Northern Ireland).
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Citizens Advice — Adviceline 0800 144 8848 and debt helpline 0800 240 4420 (England)

https://www.citizensadvice.org.uk/about-us/contact-us/
Adviceline England 0800 144 8848Debt helpline 0800 240 4420Chat with an adviser
Hours: Adviceline usually 9am–5pm Mon–Fri; debt helpline 9am–8pm Mon–Fri and 9.30am–1pm Sat; none on public holidays
Free from mobiles and landlines (as Citizens Advice states). Note: Daytime hours, not public holidays; not available in a few parts of England.
What It Does
Trained advisers give free, confidential advice on problems such as money and debt, benefits and Universal Credit, energy and consumer issues, and can direct you to your local Citizens Advice. Online chat by topic. Relay UK: dial 18001 before any of the numbers.
Who It Helps
People in England. A few parts of England are not yet covered by Adviceline – callers are given other options. (Wales has its own Advicelink line, shown on the Citizens Advice Wales pages.)
Free from mobiles and landlines (as Citizens Advice states). Note: Daytime hours, not public holidays; not available in a few parts of England.
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MoneyHelper — free call 0800 011 3797, webchat or WhatsApp for money and pensions guidance, weekdays (UK)

https://www.moneyhelper.org.uk/en/contact-us
Call 0800 011 3797WhatsApp +44 7701 342744Start webchat (weekdays)
Hours: Phone, webchat and WhatsApp: Monday to Friday, 9am to 5pm; closed Saturday, Sunday and bank holidays
Free ('UK calls are free and may be recorded'; 'MoneyHelper is a free service from the Money and Pensions Service'). Note: Weekdays 9am–5pm only; guidance and signposting rather than crisis support.
What It Does
Free, impartial money and pensions guidance — including free, confidential help if you are worried about debt, your pension options, Universal Credit and everyday money. Webchat asks a few questions, then connects you with a specialist. From outside the UK call +44 (0)20 7932 5780. Help in other languages is offered.
Who It Helps
Anyone in the UK who wants free guidance on money, debt, benefits or pensions.
Free ('UK calls are free and may be recorded'; 'MoneyHelper is a free service from the Money and Pensions Service'). Note: Weekdays 9am–5pm only; guidance and signposting rather than crisis support.
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Housing Rights helpline — call 028 9024 5640 for free housing advice, weekdays 9:30am–4:30pm (Northern Ireland)

https://www.housingrights.org.uk/housing-advice
Call 028 9024 5640Chat online (weekdays)
Hours: 9:30am to 4:30pm, Monday to Friday; closed on public holidays (helpline and online chat)
Free advice; it is an ordinary Belfast (028) number, so call costs depend on your phone plan. Note: Northern Ireland only and weekdays only; the Housing Executive emergency numbers come from Housing Rights' page because the Housing Executive's own site blocked access.
What It Does
Advisers give free advice on homelessness, renting, paying for housing, rent or mortgage arrears, repossession and eviction, and repairs. Listen for the options on the phone message and choose the right one. If you need somewhere to stay tonight, the page says to call the Housing Executive on 0344 8920 900, or 0344 8920 908 out of hours.
Who It Helps
Anyone living in Northern Ireland with a housing problem or facing homelessness.
Free advice; it is an ordinary Belfast (028) number, so call costs depend on your phone plan. Note: Northern Ireland only and weekdays only; the Housing Executive emergency numbers come from Housing Rights' page because the Housing Executive's own site blocked access.
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Shelter Cymru urgent housing helpline — call 08000 495 495, Monday to Friday 9am–4pm (Wales)

https://sheltercymru.org.uk/housing-advice/telephone-advice/
Call 08000 495 495
Hours: 9am – 4pm, Monday to Friday
Call costs for 08000 495 495 are not stated on the page; the Llamau youth line is 'free of charge'. Note: Wales only; weekdays 9am–4pm, and very high demand means delays.
What It Does
Talk to an expert housing adviser if it is urgent — nowhere to sleep or about to be homeless, at risk of harm, being evicted or facing court. The line is very busy, so keep trying; for non-urgent issues use webchat or online advice. Young people aged 16–24 with no safe place to stay can call the Llamau Youth Homeless Helpline on 0800 0 495 495 (press option 1), 5pm–9am and all weekend.
Who It Helps
People in Wales with an urgent housing problem or at risk of homelessness.
Call costs for 08000 495 495 are not stated on the page; the Llamau youth line is 'free of charge'. Note: Wales only; weekdays 9am–4pm, and very high demand means delays.
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Civil Legal Advice (legal aid) — call 0345 345 4345, weekdays and Saturday mornings (England and Wales)

https://www.gov.uk/civil-legal-advice
Call 0345 345 4345
Hours: Mon–Fri 9am–8pm; Sat 9am–12:30pm
Advice is free if you are eligible; call costs depend on your phone plan (GOV.UK's call-charges table lists 03 numbers at the same approximate rates as 01 and 02 numbers), and you can ask CLA to call you back if you do not want to pay for the call. Note: Means-tested — you must be eligible for legal aid and have proof of your finances ready; England and Wales only.
What It Does
Free, confidential legal advice under legal aid for people who qualify — e.g. debt when your home is at risk, homelessness or eviction, domestic abuse, a child being taken into care, special educational needs and discrimination. Explain your problem and show proof of your finances; if eligible you are put through to a legal adviser. Call 0345 345 4345 (Relay UK: 18001 then 0345 345 4345).
Who It Helps
People in England or Wales who are eligible for legal aid; you can check eligibility online first.
Advice is free if you are eligible; call costs depend on your phone plan (GOV.UK's call-charges table lists 03 numbers at the same approximate rates as 01 and 02 numbers), and you can ask CLA to call you back if you do not want to pay for the call. Note: Means-tested — you must be eligible for legal aid and have proof of your finances ready; England and Wales only.
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Scottish Citizens Advice Helpline — freephone 0800 028 1456 to reach a local Citizens Advice Bureau (Scotland)

https://www.cas.org.uk/get-advice
Call 0800 028 1456
Hours: Hours not stated on the service's page
Free (Citizens Advice's Scotland contact page calls it a 'free phone line'; 0800 numbers are free on GOV.UK's call-charges table). Note: Scotland only; opening hours are not stated and depend on your local bureau, which usually only advises people who live or work in its area.
What It Does
Free, confidential and impartial advice from the Citizens Advice network in Scotland. Calling 0800 028 1456 (the Scottish Citizens Advice Helpline) puts you through to an adviser at your local Citizens Advice Bureau: say the first part of your postcode to be transferred. Tell the bureau about any language or access needs.
Who It Helps
People in Scotland. Citizens Advice's Scotland contact page says a local bureau can usually only give advice if you live or work in its area.
Free (Citizens Advice's Scotland contact page calls it a 'free phone line'; 0800 numbers are free on GOV.UK's call-charges table). Note: Scotland only; opening hours are not stated and depend on your local bureau, which usually only advises people who live or work in its area.
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MABS Helpline — call 0818 07 2000 for free money and debt advice (Ireland)

https://mabs.ie/en/contact-us/
Call 0818 07 2000Request a call backEmail helpline@mabs.ie
Hours: Monday to Friday from 9am to 8pm
Free service; call costs depend on your phone plan (0818 number). Note: Weekdays only; 0818 calls may be charged depending on your phone plan; the MABS WhatsApp chat is temporarily closed.
What It Does
Money advisers give free, confidential, non-judgemental advice to help you manage your money and deal with problem debt, on many money management and debt issues. You can stay anonymous or request a call back. Call 0818 07 2000 or email helpline@mabs.ie.
Who It Helps
Anyone in Ireland worried about money, budgeting or debt.
Free service; call costs depend on your phone plan (0818 number). Note: Weekdays only; 0818 calls may be charged depending on your phone plan; the MABS WhatsApp chat is temporarily closed.
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Threshold Freephone Helpline — call 1800 454 454 for free housing advice for renters (Ireland)

https://threshold.ie/get-help/
Call 1800 454 454From abroad 00 353 91 563080Email an advisor
Hours: 9:00am to 9:00pm Monday to Friday; closed public holidays. Email an advisor 9:30am to 5:00pm Monday to Friday
Free. Threshold offers free and confidential advice on a freephone line; the international number is charged. Note: Weekdays only and closed on public holidays.
What It Does
Housing advisors give free, confidential, tailored one-to-one advice to tenants with housing problems. You can also email an advisor or book a time at an outreach clinic. Freephone 1800 454 454.
Who It Helps
Tenants and renters in Ireland with housing problems.
Free. Threshold offers free and confidential advice on a freephone line; the international number is charged. Note: Weekdays only and closed on public holidays.
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FLAC Telephone Information & Referral Line — call 01 906 10 10 for basic legal information (Ireland)

https://www.flac.ie/help/infoline/
Call 01 906 10 10
Hours: Monday to Friday 9.30am–1pm; Monday evenings 7–9pm
Free service; call costs depend on your phone plan. Note: Basic legal information and referral only (no legal advice by phone); short weekday hours plus Monday evenings.
What It Does
The information line team gives basic legal information and, in some cases, refers you to another voluntary body or state service. They cannot give legal advice over the phone. FLAC also runs free legal advice clinics, some through Irish Sign Language. Call 01 906 10 10.
Who It Helps
Anyone in Ireland with a legal question who needs to know where they stand or where to go next.
Free service; call costs depend on your phone plan. Note: Basic legal information and referral only (no legal advice by phone); short weekday hours plus Monday evenings.
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Citizens Information Phone Service — call 0818 07 4000, Mon–Fri 9am–8pm (Ireland)

https://www.citizensinformation.ie/en/about/contact-us/
Call 0818 07 4000From abroad +353 21 229 8178Find a local centre
Hours: Monday to Friday, 9am to 8pm
Calls to 0818 numbers cost no more than calling a landline and are included in bundles that cover landline calls (as the service states). Note: An information service, not legal or financial advice or a crisis line; calls are charged at landline rates.
What It Does
Answers questions about your rights and entitlements in Ireland on the topics covered by citizensinformation.ie, such as health, social welfare, employment, money and tax, housing, justice and family, when the website has not answered them. Local Citizens Information Centres also give free, confidential help. Call 0818 07 4000.
Who It Helps
Anyone living in Ireland, or calling from abroad about Irish public services and rights.
Calls to 0818 numbers cost no more than calling a landline and are included in bundles that cover landline calls (as the service states). Note: An information service, not legal or financial advice or a crisis line; calls are charged at landline rates.
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211 — call 211 for local help with housing, food, bills and health services, 24/7 (United States)

https://211.org/about-us
Call 211
Hours: 24/7 (as stated by 211.org)
Free service; call costs depend on your phone plan. Note: Run by more than 200 local 211 agencies, so services and chat/text options vary by area.
What It Does
Dial 211 to talk to a trained local community specialist who helps you find services for basic needs such as housing, food, transportation, health care, utility bills and disaster recovery. Calls are confidential and can be anonymous. Many local 211s also take web chats and texts.
Who It Helps
Anyone in the United States who needs help finding local community or social services.
Free service; call costs depend on your phone plan. Note: Run by more than 200 local 211 agencies, so services and chat/text options vary by area.
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National Call Center for Homeless Veterans — call 1-877-4AID-VET (1-877-424-3838) or chat, 24/7 (United States)

https://www.va.gov/homeless/nationalcallcenter.asp
Call 1-877-4AID-VET (424-3838)Chat online (24/7)
Hours: 24/7
Free ('The chat is free and confidential', as VA states).
What It Does
A trained VA counsellor asks about your situation, identifies urgent needs, helps you find housing support or VA services nearby and connects you with local VA staff if you need ongoing help. You can call or chat any time, day or night. For thoughts of suicide, call or text 988 and press 1.
Who It Helps
Veterans who are homeless or at risk of homelessness, and family members, friends and community providers helping a veteran.
Free ('The chat is free and confidential', as VA states).
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Farm Aid Hotline — call 1-800-FARM-AID (1-800-327-6243) for farmers in difficulty (United States)

https://www.farmaid.org/our-work/resources-for-farmers/
Call 1-800-FARM-AIDRequest help online
Hours: Mon–Fri 9am–9pm ET (6am–6pm PT)
Free service; call costs depend on your phone plan. Note: Weekday hours; it mainly connects farmers to other organisations' services.
What It Does
Hotline operators connect farmers with services, resources and opportunities for their situation, including farm stress, legal help and disaster recovery. Call 1-800-FARM-AID (1-800-327-6243) or request help online (replies within 24–48 hours).
Who It Helps
Farmers of any scale or type of production (Farm Aid says it assists all farmers) who need help with financial, legal, disaster or stress-related problems.
Free service; call costs depend on your phone plan. Note: Weekday hours; it mainly connects farmers to other organisations' services.
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Medicare — call 1-800-MEDICARE (1-800-633-4227) or live chat, 24/7 (United States)

https://www.medicare.gov/talk-to-someone
Call 1-800-MEDICARETTY 1-877-486-2048Live chat (on the page)
Hours: 24 hours a day, 7 days a week (except some federal holidays)
Free service; call costs depend on your phone plan. Note: Medicare information and account help, not health advice; to sign up for Part A or B you contact Social Security instead.
What It Does
Talk to or live chat with a real person when you need help with Medicare beyond what is on Medicare.gov. Call 1-800-MEDICARE (1-800-633-4227); TTY 1-877-486-2048. The page also points to free State Health Insurance Assistance Programs (SHIPs) for help choosing plans, understanding costs and appeals.
Who It Helps
People with Medicare, those about to join, and their families and caregivers.
Free service; call costs depend on your phone plan. Note: Medicare information and account help, not health advice; to sign up for Part A or B you contact Social Security instead.
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211 — dial 2-1-1 to find community and social services, 24 hours in most areas (Canada)

https://211.ca/
Call 2-1-1Search 211.ca
Hours: 24 hours a day in most of Canada
Free. 211 describes itself as a free and confidential service. Note: An information and referral line for non-clinical health and social services; 24-hour access and chat or text are offered 'in most of Canada', not everywhere.
What It Does
Dial 2-1-1 to be connected to government and community-based, non-clinical health and social services near you. You do not have to give your name. 211 is also available by chat, text and website in many areas, in more than 150 languages.
Who It Helps
Anyone in Canada who needs help finding non-clinical health and social services, for themselves or someone else.
Free. 211 describes itself as a free and confidential service. Note: An information and referral line for non-clinical health and social services; 24-hour access and chat or text are offered 'in most of Canada', not everywhere.
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Social Welfare Department Hotline — call 2343 2255, 24-hour information line, social workers in duty hours (Hong Kong)

https://www.swd.gov.hk/en/department/
Call 2343 2255
Hours: Recorded information 24 hours; social workers Mon–Fri 9:00am–5:00pm and Sat 9:00am–12:00 noon; at other times calls can be transferred to Tung Wah Group of Hospitals' social workers
Free service; call costs depend on your phone plan. Note: SWD social workers answer only in duty hours; at other times you choose to be transferred to Tung Wah Group of Hospitals' team.
What It Does
The Hong Kong Government's welfare hotline. A 24-hour voice system gives information on welfare services. In duty hours SWD social workers give brief counselling, support and advice and arrange follow-up. Outside those hours (including public holidays) callers can transfer to the Hotline and Outreaching Service Team run by Tung Wah Group of Hospitals, leave a message, or seek help from the police.
Who It Helps
Anyone in Hong Kong who needs welfare information or a social worker's help, for themselves or someone else.
Free service; call costs depend on your phone plan. Note: SWD social workers answer only in duty hours; at other times you choose to be transferred to Tung Wah Group of Hospitals' team.
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NALSA Legal Services Helpline — call 15100, toll-free (India)

https://nalsa.gov.in/
Call 15100
Hours: Hours not stated on the service's page
Free (toll-free, as the page states). Note: Hours and languages are not stated on the page; the helpline's own site (nalsa15100.in) could not be read.
What It Does
Toll-free helpline of the National Legal Services Authority, the statutory body that provides free legal services to weaker sections of society and organises Lok Adalats (people's courts) to settle disputes amicably. State Legal Services Authorities give free legal services in each state.
Who It Helps
People in India who need legal help, especially those from weaker sections of society who may qualify for free legal services.
Free (toll-free, as the page states). Note: Hours and languages are not stated on the page; the helpline's own site (nalsa15100.in) could not be read.
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Legal Aid South Africa Advice Line — call 0800 110 110 or send a Please Call Me to 079 835 7179 (South Africa)

https://legal-aid.co.za/
Call 0800 110 110Please Call Me 079 835 7179
Hours: Mon–Fri 7am–7pm
Free legal aid for those who qualify; the page does not say whether the Advice Line call is free. Note: Weekday hours only; representation is means-tested; not an emergency service.
What It Does
Legal Aid South Africa gives free legal advice and representation to people who cannot afford it. Call the Advice Line 0800 110 110 on weekdays, or send a 'Please Call Me' to 079 835 7179 and they will call you back. A means test decides who qualifies for representation.
Who It Helps
People in South Africa who need legal advice and cannot afford a lawyer; representation depends on a means test.
Free legal aid for those who qualify; the page does not say whether the Advice Line call is free. Note: Weekday hours only; representation is means-tested; not an emergency service.
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Health and Welfare Call Center 129 (보건복지상담센터, Ministry of Health and Welfare) — call 129, free (South Korea)

https://www.129.go.kr/intro/intro02.do
Call 129
Hours: Weekdays 09:00–18:00; crisis response team (emergency welfare support, child and elder abuse, mental health) 24 hours, 365 days
Free (the page says '국번없이 (무료)129' — no area code, free). Note: General advice is weekdays 9am–6pm only; just the crisis response team (abuse, mental health, emergency welfare) works 24 hours.
What It Does
The government's national health and welfare advice line. Counsellors explain health care and health insurance, basic living support, childbirth and child benefits, support for older and disabled people, and emergency welfare support. The crisis response team handles child and elder abuse, mental health and emergency welfare 24 hours a day. Video (sign language) and chat counselling are also offered.
Who It Helps
Anyone in South Korea, from anywhere in the country, with no area code needed. The page is in Korean and does not state other languages.
Free (the page says '국번없이 (무료)129' — no area code, free). Note: General advice is weekdays 9am–6pm only; just the crisis response team (abuse, mental health, emergency welfare) works 24 hours.
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Abroad, Scams, Crime & Disasters — Consular Help, Police Non-Emergency, Fraud and Disaster Lines

Consular Emergency Centre (DFAT) — call +61 2 6261 3305 from overseas or 1300 555 135 in Australia, 24 hours (for Australians abroad)

https://canada.highcommission.gov.au/otwa/consular.html
Call +61 2 6261 3305 (from overseas)Call 1300 555 135 (within Australia)
Hours: 24 hours (the page calls it the 24-Hour Consular Emergency Centre)
Free service; international call charges may apply. Note: Consular help has limits; if you are in immediate danger, call the local emergency number first.
What It Does
If you are an Australian citizen overseas and need urgent consular or passport help, including outside the local embassy's business hours, the Consular Emergency Centre in Canberra can advise you. Call +61 2 6261 3305 from overseas or 1300 555 135 from within Australia. Consular help has limits and cannot override local law.
Who It Helps
Australian citizens travelling or living overseas (1300 555 135 is the number to use from within Australia). The page says help for Australian permanent residents is limited to crisis situations.
Free service; international call charges may apply. Note: Consular help has limits; if you are in immediate danger, call the local emergency number first.
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Police Assistance Line — call 131 444 for non-urgent police help, 24 hours (Australia)

https://www.afp.gov.au/about-us/contact-us
Call 131 444
Hours: 24 hours (the AFP page calls it the 24-hour Police Assistance Line; Victoria Police states 24 hours, 7 days a week)
Free service; call costs depend on your phone plan. Note: Not an emergency line — call 000 if anyone is in danger or a crime is happening now.
What It Does
Call 131 444 if you need help from police in a non-urgent situation or want to report a crime that has already happened; you are connected to your local state or territory police. It is not for emergencies: if you are in danger, need to report a crime in progress or need police to attend immediately, call Triple Zero (000).
Who It Helps
Anyone in Australia who needs non-urgent police assistance or wants to report a past crime or make a general police enquiry.
Free service; call costs depend on your phone plan. Note: Not an emergency line — call 000 if anyone is in danger or a crime is happening now.
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Crime Stoppers Australia — call 1800 333 000 to share information about crime anonymously (Australia)

https://crimestoppers.com.au/how-it-works/
Call 1800 333 000Report online (choose your state)
Hours: Hours not stated on the service's page (callers speak with an operator or leave a message); online reports any time, day or night
Free — the service calls 1800 333 000 its toll-free hotline. Note: Not an emergency or support line — it passes information to police; call 000 in an emergency.
What It Does
If you know something about an unsolved crime or suspicious activity, you can tell Crime Stoppers without saying who you are. Trained call takers record the information and send it to police; their phones show no caller ID. Call 1800 333 000 or report online through your state or territory. For police help call 131 444; in an emergency call 000.
Who It Helps
Anyone in Australia with information about crime or suspicious behaviour, including people who do not want to give their name, make a statement or go to court.
Free — the service calls 1800 333 000 its toll-free hotline. Note: Not an emergency or support line — it passes information to police; call 000 in an emergency.
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IDCARE — call 1800 595 160 for help after scams, identity theft or cyber attacks (Australia)

https://www.idcare.org/individuals
Call 1800 595 160Call +61 73555 5900 (international)Get help form
Hours: Mon–Fri 7am–7pm AEST
Free — IDCARE says it does not charge individual community members for its base support service. Note: Not an emergency or crisis line and not a government service; phone help is weekdays only.
What It Does
IDCARE's Identity & Cyber Security Case Managers give tailored, independent advice if you have been scammed, had ID stolen or accounts opened in your name, had a phone or computer hacked or remotely accessed, or are being tracked, threatened or sextorted online. Call 1800 595 160 or use the online form; IDCARE says it responds to enquiries within two business days.
Who It Helps
Individuals in Australia worried about scams, identity theft or online security (state landline numbers and an international number are also listed). Small businesses and organisations use a separate line, 1800 595 170.
Free — IDCARE says it does not charge individual community members for its base support service. Note: Not an emergency or crisis line and not a government service; phone help is weekdays only.
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State Emergency Service (SES) — call 132 500 for flood and storm emergency help (Australia)

https://www.ses.vic.gov.au/when-to-call
Call 132 500
Hours: VICSES says calls are logged by its 24/7 call centre; other state pages do not state hours
Free service; call costs depend on your phone plan. Note: For life-threatening emergencies call 000; SES gives emergency help only — use your insurer or a tradesperson for minor damage and repairs.
What It Does
Call 132 500 for emergency help in a flood or storm — for example if your home is flooding or about to flood, your roof is badly damaged or leaking, or a fallen tree has damaged your home or is blocking you in. Your request is logged, jobs are prioritised and a local volunteer may contact you. Some states also cover tsunami, cyclone, landslide or earthquake. If anyone's life is in danger, call 000.
Who It Helps
Anyone in Australia whose home or property is affected by a flood or storm; the same number reaches the SES in each state and territory.
Free service; call costs depend on your phone plan. Note: For life-threatening emergencies call 000; SES gives emergency help only — use your insurer or a tradesperson for minor damage and repairs.
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My Blue Sky — call +61 2 9514 8115 or text +61 481 070 844 for help with forced marriage (Australia)

https://www.mybluesky.org.au/
Call +61 2 9514 8115Text +61 481 070 844Email help@mybluesky.org.au
Hours: Phone Mon–Fri 9am–5pm (Sydney time); text and email hours not stated
Free — the service says its legal advice is free and confidential. Note: Not an emergency service and phone hours are weekdays only — call 000 if someone is hurt or in danger.
What It Does
My Blue Sky is Australia's national forced marriage service. It gives free, confidential legal advice and can help you understand your rights and options, deal with visas and Immigration, make a safety plan or seek court orders, take legal action such as divorce, find counselling, housing and financial help, and report to police if you want to. Interpreters are available.
Who It Helps
Anyone in Australia being forced to marry or in a forced marriage, or worried about someone who is; frontline workers can also get advice. The service says you have rights no matter your age, visa status, gender, sexuality, ethnicity, culture or religion.
Free — the service says its legal advice is free and confidential. Note: Not an emergency service and phone hours are weekdays only — call 000 if someone is hurt or in danger.
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SafeTravel consular emergency line (MFAT) — call +64 99 20 20 20 or 0800 30 10 30 (for New Zealanders abroad)

https://www.safetravel.govt.nz/contact-us
Call +64 99 20 20 20Call 0800 30 10 30
Hours: Hours not stated on the service's page (it asks that non-emergency matters, such as a death or arrest of a New Zealander overseas, be raised in New Zealand business hours or with the local embassy)
Free service; international call charges may apply. Note: The page does not state hours or which number to use from where; in immediate danger call local emergency services first.
What It Does
If you are a New Zealander overseas and need urgent consular assistance, call the SafeTravel emergency number. New Zealand embassies, high commissions and consulates help New Zealand citizens who are having difficulty overseas. The page lists +64 99 20 20 20 and 0800 30 10 30; you can also find your nearest embassy and register your travel on SafeTravel.
Who It Helps
New Zealand citizens travelling or living overseas.
Free service; international call charges may apply. Note: The page does not state hours or which number to use from where; in immediate danger call local emergency services first.
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National Cyber Security Centre (NCSC) — call 0800 114 115 for help reporting scams and online security problems (New Zealand)

https://www.ncsc.govt.nz/who-we-are/contact-us/
Call 0800 114 115Report an online issue
Hours: Mon–Fri 7am–7pm; closed on public holidays
Free — calling is free within New Zealand (as the service states). Note: Not an emergency line and weekday hours only — call 111 if anyone is in immediate danger or a crime is being committed.
What It Does
Report a cyber security issue — such as a phishing or scam text or email, a hacked account or another online security incident — through the NCSC reporting tool for individuals and small businesses, or call 0800 114 115 for help using it. The team triages reports and may contact you with advice; reports also help the NCSC understand the scams affecting New Zealanders and get scam websites taken down.
Who It Helps
Individuals and small to medium businesses in New Zealand; deaf, hard of hearing, deaf-blind or speech-impaired people can contact the NCSC through NZ Relay.
Free — calling is free within New Zealand (as the service states). Note: Not an emergency line and weekday hours only — call 111 if anyone is in immediate danger or a crime is being committed.
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Employment New Zealand — call 0800 200 088 to report migrant worker exploitation (New Zealand)

https://www.employment.govt.nz/resolving-problems/migrant-exploitation
Call 0800 200 088
Hours: Mon–Fri 8.00am–5.30pm, except public holidays
Free service; call costs depend on your phone plan. Note: Weekday hours only and not an emergency line — if you are in immediate physical danger, call 111 and ask for Police.
What It Does
If you or someone you know is a migrant worker being exploited — for example not paid for all hours worked, made to work excessive hours, or threatened over your visa — you can report it online or by phone. To speak in your own language, call 0800 200 088 and say the language you speak; interpreters cover over 180 languages. Reports are assessed with Immigration New Zealand.
Who It Helps
Migrant workers in New Zealand and anyone worried about them; the page asks people not to be afraid to report, even if they are working unlawfully or worried about being deported. A credible report can support a Migrant Exploitation Protection Work Visa.
Free service; call costs depend on your phone plan. Note: Weekday hours only and not an emergency line — if you are in immediate physical danger, call 111 and ask for Police.
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NZ Police 105 non-emergency line — call 105 or report online, 24/7 (New Zealand)

https://www.police.govt.nz/105support
Call 105From overseas +64 49 105 105Report online
Hours: 24/7 (phone and online reporting)
Free. The page says 105 is 'a free nationwide service' from any mobile or landline; calls from overseas may incur international toll charges. Note: Not for emergencies (call 111); there is no text-based 105 service and 105 cannot be dialled from internet or overseas phone systems.
What It Does
Police communicators answer 105 to take reports that do not need an urgent response, such as burglary, theft, lost property, scams, driving behaviour or someone being threatened, and pass them to the right station. Calls are recorded. If it is happening now or anyone is in danger, call 111 instead.
Who It Helps
Anyone in New Zealand reporting a non-urgent crime or incident, or giving information to Police. For anonymous reports Police point to Crime Stoppers (0800 555 111).
Free. The page says 105 is 'a free nationwide service' from any mobile or landline; calls from overseas may incur international toll charges. Note: Not for emergencies (call 111); there is no text-based 105 service and 105 cannot be dialled from internet or overseas phone systems.
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Crime Stoppers New Zealand — call 0800 555 111 any time to report crime anonymously (New Zealand)

https://crimestoppers-nz.org/how-it-works/
Call 0800 555 111From overseas +64 9 927 3971Report anonymously online
Hours: Any time (as the page states); online form also available
Free. 'Calls to Crime Stoppers are free and don't show up on a phone bill' (as the service states). Note: Not an emergency or victim-support service (call 111 if urgent); phone calls are taken in English only, and Teams or internet calling should not be used.
What It Does
Trained call takers take information about a crime or suspicious behaviour without asking who you are, remove anything that could identify you, and pass a report to Police, Customs or Immigration. Calls are not traced and do not show on a phone bill. Call 0800 555 111 or use the secure online form.
Who It Helps
Anyone in New Zealand with information about a crime who does not want to report it to Police directly.
Free. 'Calls to Crime Stoppers are free and don't show up on a phone bill' (as the service states). Note: Not an emergency or victim-support service (call 111 if urgent); phone calls are taken in English only, and Teams or internet calling should not be used.
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Netsafe helpline — call 0508 638 723 or text Netsafe to 4282 for online harm and scams (New Zealand)

https://netsafe.org.nz/netsafe/contact-us
Call 0508 638 723Text Netsafe to 4282From overseas +64 9666 0840
Hours: Monday to Friday, 9am–5pm
Free service; call costs depend on your phone plan. Note: Weekday office hours only and not an emergency service (in an emergency in New Zealand call 111).
What It Does
Netsafe's helpline takes reports of online harm and scams from New Zealanders and gives advice and support to resolve them. Call 0508 638 723 or text Netsafe to 4282. New Zealanders overseas can call +64 9666 0840.
Who It Helps
Anyone in New Zealand affected by online harm or a scam, and parents, whānau or others helping them.
Free service; call costs depend on your phone plan. Note: Weekday office hours only and not an emergency service (in an emergency in New Zealand call 111).
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Foreign, Commonwealth & Development Office — call (+44) (0)207 008 5000, 24/7 (for British nationals abroad)

https://www.gov.uk/government/organisations/foreign-commonwealth-development-office
Call (+44) (0)207 008 5000 from abroadCall 020 7008 5000 (from the UK)
Hours: 24/7 — the FCDO says you can contact it at any time in an emergency (select option 1)
Free service; international call charges may apply. Note: In immediate danger call the local emergency number first; the same number is also the FCDO general enquiries line (choose option 1 for emergencies).
What It Does
If you are a British national abroad and need urgent help — for example after an accident or if you have been arrested — call the FCDO at any time and select option 1. If you call through a British embassy, high commission or consulate, choose 'consular services for British nationals overseas'. In immediate danger, call the local emergency number.
Who It Helps
British nationals travelling or living overseas; 020 7008 5000 is the same number dialled from within the UK.
Free service; international call charges may apply. Note: In immediate danger call the local emergency number first; the same number is also the FCDO general enquiries line (choose option 1 for emergencies).
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Report Fraud — call 0300 123 2040 to report fraud and cyber crime (England, Wales and Northern Ireland)

https://www.reportfraud.police.uk/contact-us/
Call 0300 123 2040Call +44 300 123 2040 from abroadTextphone 0300 123 2050Report online
Hours: Phone: 24 hours per day, 7 days per week, with reduced availability 8pm–8am (as the page states)
Free service; the page says calls are included in inclusive mobile minutes, otherwise they typically cost 35p per minute depending on your network provider. Note: Not for Scotland (use 101) and not an emergency line; calls typically cost 35p a minute if not covered by your inclusive minutes.
What It Does
Report Fraud is the national reporting centre where you tell the police about fraud, scams and cyber crime. Call 0300 123 2040 or report online; the website also has victim resources and advice on what to do next. If you live in Scotland, report to Police Scotland on 101. If someone is in immediate danger, call 999.
Who It Helps
People and organisations in England, Wales and Northern Ireland affected by fraud or cyber crime; deaf or hard of hearing people can use textphone 0300 123 2050.
Free service; the page says calls are included in inclusive mobile minutes, otherwise they typically cost 35p per minute depending on your network provider. Note: Not for Scotland (use 101) and not an emergency line; calls typically cost 35p a minute if not covered by your inclusive minutes.
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Modern Slavery & Exploitation Helpline — call 08000 121 700 for advice or to report concerns (UK)

https://www.modernslaveryhelpline.org/
Call 08000 121 700Report concerns online
Hours: 8am–6pm, Monday to Sunday (temporarily reduced hours 'until further notice', as the page states)
Free service; call costs depend on your phone plan. Note: Hours are temporarily reduced to 8am–6pm daily; call 999 if anyone is in immediate danger.
What It Does
A trained adviser gives information, advice and guidance on any modern slavery or exploitation issue, checks first that you are safe, and can help you or someone else get support, report what you have seen to police or other agencies, and plan for safety. You can stay anonymous or ask for your details to be kept confidential. Call 08000 121 700 or report online.
Who It Helps
Potential victims and survivors, members of the public, frontline professionals and businesses in the UK who are worried about modern slavery or exploitation.
Free service; call costs depend on your phone plan. Note: Hours are temporarily reduced to 8am–6pm daily; call 999 if anyone is in immediate danger.
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Floodline — call 0345 988 1188 for flood warnings and advice, 24 hours (England)

https://www.gov.uk/check-flooding
Call 0345 988 1188Textphone 0345 602 6340
Hours: 24-hour service
Free service; 0345 numbers cost the same as calls to 01/02 numbers and may be included in call packages (GOV.UK call charges page). Note: An information line, not an emergency service; calls are charged at standard landline rates if not in your call package.
What It Does
Floodline gives current flood warnings and alerts and flood risk information by phone, as an alternative to the GOV.UK 'Check for flooding' service (river, sea, groundwater and rainfall levels and flood risk over the next five days). For surface-water or flash flooding, contact your local council.
Who It Helps
People in England; the page links to separate flood services for Wales, Scotland and Northern Ireland.
Free service; 0345 numbers cost the same as calls to 01/02 numbers and may be included in call packages (GOV.UK call charges page). Note: An information line, not an emergency service; calls are charged at standard landline rates if not in your call package.
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Victim Support Scotland — call 0800 160 1985 for free support after crime (Scotland)

https://victimsupport.scot/
Call 0800 160 1985
Hours: Mon–Fri 8am–8pm; Sat–Sun 10am–4pm (phone and webchat)
Free (the service calls it a free support helpline). Note: Not a 24-hour or emergency service — call 999 in an emergency.
What It Does
Victim Support Scotland's free helpline offers support and information to anyone affected by crime, whatever the crime, including families bereaved by crime and witnesses. Call 0800 160 1985 or chat with the helpline online during opening hours.
Who It Helps
People in Scotland affected by crime, including victims, witnesses and bereaved families.
Free (the service calls it a free support helpline). Note: Not a 24-hour or emergency service — call 999 in an emergency.
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Forced Marriage Unit — call 020 7008 0151 for help to stop or leave a forced marriage, including abroad (UK)

https://www.gov.uk/stop-forced-marriage
Call 020 7008 0151Call +44 (0)20 7008 0151 from overseasOut of hours: 020 7008 5000Email fmu@fcdo.gov.uk
Hours: Mon–Fri 9am–5pm; out of hours call 020 7008 5000
Free advice; call costs depend on your phone plan (international charges may apply from overseas). Note: Office hours on weekdays (out-of-hours via the FCDO switchboard); call 999 in an emergency.
What It Does
A trained professional gives free advice if you are trying to stop a forced marriage, need help leaving one, or think you are about to be taken abroad to marry. The FMU can help you find a safe place to stay and stop a UK visa you were forced to sponsor, and works with embassies to help British nationals taken abroad. Call 999 in an emergency.
Who It Helps
Anyone in the UK at risk of, or in, a forced marriage, and people worried about someone who has been taken abroad to be married. If you are already abroad, contact the nearest British embassy.
Free advice; call costs depend on your phone plan (international charges may apply from overseas). Note: Office hours on weekdays (out-of-hours via the FCDO switchboard); call 999 in an emergency.
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Missing People helpline — call or text 116 000, every day, for people missing or worried about someone (UK)

https://www.missingpeople.org.uk/talk-to-us
Call 116 000Text 116 000Email 116000@missingpeople.org.ukOnline chat (5:30pm–10pm)
Hours: Every day: calls 10am–5pm; texts 10am–10pm; online chat 5:30pm–10pm; email replies within 24 hours
Free (the page says the helpline is free and you can call or text with no credit). Note: Not an emergency service; the page says hours may change or close at short notice due to capacity.
What It Does
Highly trained staff and volunteers discuss your options and try to get you the support you need, with emotional support every day for as long as someone is missing. Call or text 116 000 — even with no credit on your mobile; interpreting via Language Line. If you are worried about a missing person's safety, the page says to contact the police first (999 if urgent, or 101).
Who It Helps
People who are missing or thinking of going missing, and families and friends who are worried about someone.
Free (the page says the helpline is free and you can call or text with no credit). Note: Not an emergency service; the page says hours may change or close at short notice due to capacity.
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Crimestoppers — call 0800 555 111 to report crime 100% anonymously, 24/7 (UK)

https://crimestoppers-uk.org/give-information
Call 0800 555 111Anonymous online form
Hours: 24 hours, 7 days ('any time, day or night, any day of the year')
Free service; 0800 numbers are freephone (GOV.UK lists 0800 calls as free). Note: For passing on information, not for emergencies or for support as a victim — call 999 in an emergency.
What It Does
An independent charity that takes information about crime while guaranteeing your anonymity. Call 0800 555 111 or use the anonymous online form. What you share may be passed to trusted partner organisations to help keep communities and workplaces safe.
Who It Helps
Anyone in the UK with information about a crime who wants to stay anonymous.
Free service; 0800 numbers are freephone (GOV.UK lists 0800 calls as free). Note: For passing on information, not for emergencies or for support as a victim — call 999 in an emergency.
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Victim Support Supportline — freephone 08 08 16 89 111 or live chat, 24/7, after any crime (England and Wales)

https://www.victimsupport.org.uk/help-and-support/get-help/supportline/
Call 08 08 16 89 111Live chat 24/7
Hours: 24 hours, 7 days, every day of the year including Christmas (phone and live chat)
Free (the page says 'call us free'). Note: England and Wales only; not designed as ongoing support or an emergency service — call 999 in an emergency.
What It Does
Trained Supportline staff listen in confidence (anonymously if you prefer), explain your rights and options, and can put you in touch with local Victim Support services for ongoing help or with specialist organisations. Call 08 08 16 89 111 or use the 24/7 live chat. Victim Support is independent of the police.
Who It Helps
Anyone in England or Wales affected by crime, whether or not it was reported to the police and however long ago it happened.
Free (the page says 'call us free'). Note: England and Wales only; not designed as ongoing support or an emergency service — call 999 in an emergency.
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Police non-emergency number — call 101 for non-emergency police enquiries (UK)

https://www.police.uk/pu/contact-us/
Call 101Textphone 18001 101
Hours: Hours not stated on the service's page
Free (GOV.UK lists 101 as free from landlines and mobiles). Note: Not for emergencies — call 999. Hours are not stated on police.uk.
What It Does
Call 101 to contact the police when it is not an emergency — for example to tell them about a crime or something that does not feel right, or when you need assistance or advice. When you call, say your language or the name of your country if you need an interpreter. People with a hearing or speech impairment can use 18001 101. Call 999 if someone is in danger or a crime is happening now.
Who It Helps
Anyone in the UK who needs the police but not urgently; Police Scotland and the PSNI also use 101.
Free (GOV.UK lists 101 as free from landlines and mobiles). Note: Not for emergencies — call 999. Hours are not stated on police.uk.
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Department of Foreign Affairs consular assistance — call +353 (0)1 4082000 out of hours, 24/7 (for Irish citizens abroad)

https://www.ireland.ie/en/dfa/overseas-travel/assistance-abroad/consular-assistance-charter/
Call +353 (0)1 4082000 (out of hours)Call +353 (0)1 4082527 (office hours)
Hours: 24/7 in Dublin: +353 (0)1 4082527 during office hours, +353 (0)1 4082000 for emergencies out of hours
Free service; international call charges may apply. Note: Consular staff cannot give legal or medical advice, pay medical bills or intervene in another country's courts; in danger call local emergency services first.
What It Does
If something goes wrong when you are abroad — a death, serious injury, detention or another emergency — the Department of Foreign Affairs can give practical advice and help, issue a temporary travel document in an emergency, contact family for you, and tell you about local legal and medical support. You can also contact your local Irish embassy or consulate.
Who It Helps
Irish citizens travelling or living abroad. EU citizens can also seek consular help from other EU member states where their own country has no representation.
Free service; international call charges may apply. Note: Consular staff cannot give legal or medical advice, pay medical bills or intervene in another country's courts; in danger call local emergency services first.
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Crime Victims Helpline — freephone 116 006 or text 085 133 7711 (Ireland)

https://www.crimevictimshelpline.ie/
Call 116 006Text 085 133 7711Message online
Hours: Phone: Mon–Thu 10am–7:30pm; Fri 10am–5pm; Saturday and bank holidays 2pm–4pm; Sunday closed. Online messages monitored Mon–Fri 10am–4pm (excluding bank holidays)
Free. The number is listed as 'Freephone 116 006'. Note: Not an emergency service (call 112 or 999 if in danger); limited hours and closed on Sundays.
What It Does
Trained staff and volunteers listen with empathy and in confidence, answer questions about the criminal justice system and your rights, and guide you to local or specialist victim support. It helps whatever the crime, whenever it happened and whether or not it was reported to the Gardaí. Freephone 116 006.
Who It Helps
Anyone in Ireland affected by crime, and their friends and family; professionals working with victims can also call.
Free. The number is listed as 'Freephone 116 006'. Note: Not an emergency service (call 112 or 999 if in danger); limited hours and closed on Sundays.
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Garda Confidential Line — call 1800 666 111 to report crime anonymously (Ireland)

https://www.garda.ie/en/
Call 1800 666 111
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: Not for emergencies (call 999 or 112); hours are not stated and it is a reporting line, not victim support.
What It Does
A confidential number run by An Garda Síochána for reporting crime anonymously. If a crime is happening now or there is an emergency, call 999 or 112 instead. Call 1800 666 111.
Who It Helps
Anyone in Ireland with information about a crime who wants to report it anonymously.
Free service; call costs depend on your phone plan. Note: Not for emergencies (call 999 or 112); hours are not stated and it is a reporting line, not victim support.
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FTC Consumer Response Center — call 1-877-FTC-HELP (382-4357) to report scams and fraud (United States)

https://www.ftc.gov/contact
Call 1-877-FTC-HELP (382-4357)Report fraud online
Hours: Hours not stated on the service's page (the FAQ says calls in languages other than English and Spanish are taken 9am–5pm ET)
Free service; call costs depend on your phone plan. Note: A reporting line, not a support or emergency service; hours are not stated on the page.
What It Does
Report scams, fraud, bad business practices and unwanted calls to the FTC online at ReportFraud.ftc.gov, or by phone if you cannot use the website. You get next steps, and your report goes into a database used by law enforcement across the country. For identity theft, use IdentityTheft.gov.
Who It Helps
Anyone in the US; Spanish speakers can report at ReporteFraude.ftc.gov, and other languages are available by phone (press 3).
Free service; call costs depend on your phone plan. Note: A reporting line, not a support or emergency service; hours are not stated on the page.
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National Center for Missing & Exploited Children — call 1-800-THE-LOST (1-800-843-5678), 24-hour call centre (United States)

https://www.missingkids.org/footer/contactus
Call 1-800-THE-LOST
Hours: 24 hours, 7 days (24-Hour Call Center)
Free service; call costs depend on your phone plan. Note: If a child is in immediate danger, call 911 first (as the page advises).
What It Does
NCMEC's 24-hour call centre takes reports and information about missing or exploited children. Call 1-800-THE-LOST (1-800-843-5678). Online sexual exploitation of a child can be reported at CyberTipline.org. NCMEC's mental-health and emotional support services are available only within the United States.
Who It Helps
Families, carers and anyone with information about a missing or exploited child. People outside the US can also call 1-800-THE-LOST or report to the CyberTipline.
Free service; call costs depend on your phone plan. Note: If a child is in immediate danger, call 911 first (as the page advises).
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US Department of State emergencies abroad — call 1-888-407-4747 (US & Canada) or +1 202-501-4444 (overseas) (for US citizens abroad)

https://travel.state.gov/content/travel/en/contact-us/Emergencies-Abroad.html
Call 1-888-407-4747 (from US & Canada)Call +1 202-501-4444 (from overseas)
Hours: Hours not stated on the service's page
Free service; international call charges may apply. Note: Hours are not stated on the page; it also directs you to the nearest US embassy or consulate.
What It Does
If you are a US citizen abroad and need help in an emergency, or need to report a lost or stolen passport, contact the nearest US embassy or consulate, or call the State Department in the United States: 1-888-407-4747 from the US and Canada, +1 202-501-4444 from overseas.
Who It Helps
US citizens abroad who need emergency help. The page gives one number for calling from the US and Canada and another for calling from overseas.
Free service; international call charges may apply. Note: Hours are not stated on the page; it also directs you to the nearest US embassy or consulate.
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National Elder Fraud Hotline — call 833-FRAUD-11 (833-372-8311), for fraud against people aged 60+ (United States)

https://ovc.ojp.gov/program/stop-elder-fraud/providing-help-restoring-hope
Call 833-FRAUD-11 (833-372-8311)
Hours: Mon–Fri 10:00am–6:00pm ET
Free (the service calls itself 'a free resource' with 'personalized service at no cost to you'). Note: Weekday hours only; it helps with reporting and referrals. Call 911 in an emergency.
What It Does
A case manager helps you report fraud against anyone aged 60 or older to the right federal, state and local agencies, stays your point of contact and links you to other help. Call 833-FRAUD-11 (833-372-8311); English, Spanish and other languages. Scammers have impersonated this hotline: never give personal details or money to anyone threatening a lawsuit in its name.
Who It Helps
Older adults (60+) targeted by fraud or scams, and family, carers or anyone reporting for them.
Free (the service calls itself 'a free resource' with 'personalized service at no cost to you'). Note: Weekday hours only; it helps with reporting and referrals. Call 911 in an emergency.
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AARP Fraud Watch Network Helpline — call 877-908-3360 for help with scams (United States)

https://www.aarp.org/money/scams-fraud/helpline/
Call 877-908-3360
Hours: Mon–Fri 8am–8pm ET
Free (AARP describes its Fraud Watch Network resources as free); call costs depend on your phone plan. Note: Guidance and support only, no investigation or case recovery; weekday hours.
What It Does
Fraud specialists, including volunteers, help you decide whether something is a scam, report it, and plan next steps if you or a loved one has been targeted, and share trusted resources. Call 877-908-3360. Translation services are available on calls. They give guidance and support, not investigation or recovery of money.
Who It Helps
Anyone who has spotted a scam, is unsure whether something is a scam, or has been (or has a loved one who has been) a victim. The page does not say AARP membership is needed.
Free (AARP describes its Fraud Watch Network resources as free); call costs depend on your phone plan. Note: Guidance and support only, no investigation or case recovery; weekday hours.
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Identity Theft Resource Center (ITRC) — call or text 888.400.5530, free help after identity theft or scams (United States)

https://www.idtheftcenter.org/victim-help-center/
Call 888.400.5530Text 888.400.5530
Hours: 6am–5pm PST ('normal business hours'; days not stated)
Free of charge (as the ITRC states); toll-free by phone or text. Note: Business hours only (6am–5pm Pacific); the page does not say which days.
What It Does
Expert advisors give one-to-one help to victims of identity theft, fraud and scams, for example what to do after a data breach and how to freeze your credit. Call or text 888.400.5530 toll-free during business hours, or chat with an advisor on the website.
Who It Helps
Anyone affected by identity theft, fraud, scams or a data breach, and people supporting a victim.
Free of charge (as the ITRC states); toll-free by phone or text. Note: Business hours only (6am–5pm Pacific); the page does not say which days.
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FEMA Helpline — call 1-800-621-3362 for disaster assistance questions (United States)

https://www.fema.gov/about/contact
Call 1-800-621-3362Email AskIA@fema.dhs.gov
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: Hours are not stated on FEMA's page (a HUD page says 7am–7pm local time, 7 days, 'until further notice'). For disaster aid questions; call 911 in an emergency.
What It Does
Answers questions about your application for federal disaster assistance or your eligibility for a type of help. Call 1-800-621-3362: press 1 for English, 2 for Spanish, 3 for other languages; 711 and Video Relay Service are available. You can also apply and track your application at DisasterAssistance.gov or email AskIA@fema.dhs.gov.
Who It Helps
Disaster survivors in the United States with questions about applying for, or receiving, FEMA assistance.
Free service; call costs depend on your phone plan. Note: Hours are not stated on FEMA's page (a HUD page says 7am–7pm local time, 7 days, 'until further notice'). For disaster aid questions; call 911 in an emergency.
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Cybertip.ca — call 1-866-658-9022 or report online about online sexual exploitation of children and sextortion (Canada)

https://www.cybertip.ca/en/contact/
Call 1-866-658-9022Report to Cybertip.ca
Hours: Phone hours not stated; contact-form messages are reviewed Mon–Fri 8:30am–4pm Central Time
Free — the page lists 1-866-658-9022 as toll-free. Note: A reporting tipline, not a crisis line; phone hours are not stated.
What It Does
Cybertip.ca is Canada's tipline for reporting online child sexual abuse and exploitation, including shared intimate images, online luring and sextortion of young people. Report online or call toll-free 1-866-658-9022; it also supports survivors and families. If you are in crisis, call 911, Kids Help Phone or 9-8-8.
Who It Helps
Young people, parents and anyone in Canada with concerns about the sexual exploitation of children online.
Free — the page lists 1-866-658-9022 as toll-free. Note: A reporting tipline, not a crisis line; phone hours are not stated.
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Emergency Watch and Response Centre (Global Affairs Canada) — call +1-613-996-8885 or text +1-613-686-3658, 24/7 (for Canadians abroad)

https://travel.gc.ca/assistance/emergency-assistance
Call +1-613-996-8885 (from abroad)Call 1-800-387-3124 (Canada/US)Text +1-613-686-3658Email SOS@international.gc.ca
Hours: 24 hours, 7 days ("24/7 consular assistance")
Free service; international call charges may apply (calls from abroad can be made collect where available; the page says carrier charges may apply to SMS). Note: For Canadian citizens abroad; the page says it does not provide information about immigration, permanent residence or visas.
What It Does
Global Affairs Canada's Emergency Watch and Response Centre gives 24/7 consular help to Canadian citizens in an emergency abroad. From abroad, call +1-613-996-8885 (collect where available) or contact the nearest embassy or consulate; you can also text +1-613-686-3658 or email SOS@international.gc.ca. Calling from Canada for a Canadian abroad: 613-996-8885 or 1-800-387-3124 (toll-free from the US and Canada).
Who It Helps
Canadian citizens outside Canada who need emergency help, and people in Canada calling on their behalf. TTY: 613-944-1310 or 1-800-394-3472 (toll-free from the US and Canada).
Free service; international call charges may apply (calls from abroad can be made collect where available; the page says carrier charges may apply to SMS). Note: For Canadian citizens abroad; the page says it does not provide information about immigration, permanent residence or visas.
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Canadian Anti-Fraud Centre — call 1-888-495-8501 or report online to report fraud, scams and cybercrime (Canada)

https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm
Call 1-888-495-8501Report online
Hours: Phone: Monday to Friday, 10 am to 4:45 pm (Eastern time); closed on holidays
Free service; the page lists 1-888-495-8501 as toll free. Note: A fraud reporting centre, not a support or crisis line; phone answered on weekdays only; local police investigate.
What It Does
The Canadian Anti-Fraud Centre takes reports of fraud and cybercrime from victims and witnesses and shares the information with police to link cases and support investigations. Report by phone on 1-888-495-8501 or online at reportcyberandfraud.canada.ca, anonymously if you wish. It does not investigate: the page advises victims to contact their local police as soon as possible.
Who It Helps
Anyone in Canada who has been a victim of, or has witnessed, fraud, a scam or cybercrime, including businesses.
Free service; the page lists 1-888-495-8501 as toll free. Note: A fraud reporting centre, not a support or crisis line; phone answered on weekdays only; local police investigate.
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Crime Stoppers — call 1-800-222-TIPS (8477) to report crime information anonymously (Canada)

https://canadiancrimestoppers.org/
Call 1-800-222-TIPS (8477)Submit a tip online
Hours: Hours not stated on the service's page
Free service; call costs depend on your phone plan. Note: An anonymous tip line, not a support or emergency service; hours are not stated; tips go to local Crime Stoppers programs.
What It Does
Crime Stoppers lets you pass on information about an unsolved crime or suspected criminal activity without giving your name. Call 1-800-222-TIPS (8477) or use the secure online portal; an operator takes your tip, and local Crime Stoppers programs pass the information to police. Crime Stoppers is not the police, does not use caller ID or tracing, and gives each tipster a code to check on the tip and any cash reward.
Who It Helps
Anyone in Canada who knows about a crime and wants to report it anonymously. In an emergency, if you are the victim of a crime or see a crime in progress, call 9-1-1 instead (as the page advises).
Free service; call costs depend on your phone plan. Note: An anonymous tip line, not a support or emergency service; hours are not stated; tips go to local Crime Stoppers programs.
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Línea 145 — call 145, free and anonymous national line to report human trafficking, 24/7 (Argentina)

https://www.argentina.gob.ar/justicia/politicacriminal/trata-de-personas/linea-nacional-gratuita-y-anonima-145
Call 145Email oficinarescate@jus.gov.ar
Hours: 24 hours, 365 days a year
Free (the line is described as 'gratuita'). Note: A reporting and guidance line; the page is in Spanish and does not state other languages.
What It Does
The national line to report trafficking and exploitation of people and get guidance as a possible victim or someone who suspects it. Reports go straight to the specialist prosecutors' office (Protex); emergencies go urgently to the security forces. Call 145; WhatsApp +54911-2189-5495 or email.
Who It Helps
Possible victims of trafficking or exploitation, and anyone in Argentina who suspects someone is being trafficked or exploited.
Free (the line is described as 'gratuita'). Note: A reporting and guidance line; the page is in Spanish and does not state other languages.
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Ohvriabi (Victim Support) — call 116 006, free crisis line for victims of crime and violence, 24/7 (Estonia)

https://www.palunabi.ee/en/victim-support
Call 116 006From abroad +372 614 7393Call 116 123 (emotional support)
Hours: 116 006: 24/7. 116 123 emotional support line: every day 10am–midnight
Free, and anonymous if you wish (as the service states). International charges apply from abroad. Note: Calls to the helpline are recorded (as the service states). Support is in Estonian, Russian and English.
What It Does
Crisis counsellors give round-the-clock support, explain your rights and options and connect you with the right specialists after a crime, violence, neglect or the loss of a loved one in a crime or accident. Call 116 006 (from abroad +372 614 7393) or use the web chat. The same service runs an emotional support line, 116 123.
Who It Helps
Victims of crime, violence, neglect or mistreatment in Estonia, people bereaved by a crime or accident, and anyone reporting someone who may need help.
Free, and anonymous if you wish (as the service states). International charges apply from abroad. Note: Calls to the helpline are recorded (as the service states). Support is in Estonian, Russian and English.
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France Victimes 116 006 — free national victim-support line for any crime, accident or violence, 9am–7pm every day (France)

https://www.france-victimes.fr/index.php/accueil/espace-aide-aux-victimes-2
Call 116 006Email victimes@116006.fr
Hours: Every day of the year 9am–7pm; outside these hours you can leave your number for a call back
Free service and free call (as the service states). Note: Not an emergency line and not 24/7: calls are answered 9am–7pm, and outside these hours you can leave your number for a call-back.
What It Does
Advisers listen, explain your rights and put you in touch with the nearest of about 130 local victim-support associations across mainland and overseas France. Call 116 006 or email victimes@116006.fr; outside opening hours an anonymous message system lets you leave a number to be called back.
Who It Helps
Anyone who has been a victim — of physical, sexual or psychological violence inside or outside the family, a road accident, theft, a scam or any other offence — and their family.
Free service and free call (as the service states). Note: Not an emergency line and not 24/7: calls are answered 9am–7pm, and outside these hours you can leave your number for a call-back.
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Línea y Chat Nacional contra la Trata de Personas — call or WhatsApp 800 5533 000, human trafficking help, 24/7 (Mexico)

https://consejociudadanomx.org/asi-te-ayudamos/junt-at-s-vs-la-trata-de-personas-6271c7545ecab
Call 800 5533 000WhatsApp anti-trafficking chat
Hours: 24 hours, 7 days
Free (the page says help is given 'gratis, de manera confidencial y 24/7'). Note: The page is in Spanish and does not state other languages.
What It Does
A national line to report human trafficking and get help as a victim or witness. The team coordinates with federal, state and local authorities and civil organisations to help victims and witnesses, free and in confidence. Call or WhatsApp 800 5533 000.
Who It Helps
Victims and witnesses of human trafficking or forced labour in Mexico, including people worried about a job offer that seems too good to be true.
Free (the page says help is given 'gratis, de manera confidencial y 24/7'). Note: The page is in Spanish and does not state other languages.
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ScamShield Helpline — call 1799, 24/7 anti-scam helpline (Singapore)

https://www.scamshield.gov.sg/about-scamshield/what-is-scamshield/
Call 1799
Hours: 24 hours, 7 days
Free service; call costs depend on your phone plan.
What It Does
Call if you are unsure whether a message, call or offer is a scam. Operators help you check potential scams and advise how to protect yourself from fraud at any time of day. The ScamShield website also explains what to do if you have been scammed, and you can send scam questions to helpline operators by online chat.
Who It Helps
Anyone in Singapore who is worried about a possible scam.
Free service; call costs depend on your phone plan.
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Worldwide Helpline Directories — When Your Country Isn't Listed

Find A Helpline — free directory of verified helplines you can call, text or chat with, searchable by country and topic (worldwide)

https://findahelpline.com/
Find a helpline
Hours: Directory website; each helpline's own hours are shown in its listing
Free to use. The helplines it lists are described as free; call costs depend on your phone plan. Note: A directory, not a crisis service — in immediate danger call your local emergency number. The page gives two coverage figures (130+ and 175+ countries).
What It Does
A free online directory, not a helpline itself. Choose your country and what you need help with — such as suicidal thoughts, abuse, anxiety, grief or substance use — and it lists free, confidential helplines you can phone, text or chat with. ThroughLine says partner helplines verify their details directly and the data is maintained daily.
Who It Helps
Anyone, anywhere, looking for a free helpline — especially useful when travelling or living somewhere you do not know the local numbers. Friends and carers can use it to find support for someone else.
Free to use. The helplines it lists are described as free; call costs depend on your phone plan. Note: A directory, not a crisis service — in immediate danger call your local emergency number. The page gives two coverage figures (130+ and 175+ countries).
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Child Helpline International — find your country's child helpline in a directory of 150+ member helplines (worldwide)

https://childhelplineinternational.org/helplines/
Find a child helpline
Hours: Directory website; each child helpline sets its own hours
Free to use. Call costs for each helpline are set locally — check the helpline's own page. Note: A directory, not a helpline; not every country has a child helpline, and each member's number is on its own website.
What It Does
A list of member child helplines grouped by region — Africa, the Americas and Caribbean, Asia-Pacific, Europe, and the Middle East and North Africa. Child helplines listen to children and young people, offer counselling and are often their first link to child-protection services. Several members, especially in Europe, use the number 116 111.
Who It Helps
Children (18 and under), young people (25 and under) and adults worried about a child, in any of the 130+ countries and territories with a member helpline.
Free to use. Call costs for each helpline are set locally — check the helpline's own page. Note: A directory, not a helpline; not every country has a child helpline, and each member's number is on its own website.
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WAVE Find Help — database of national women's helplines and about 1,440 specialist violence services in 46 European countries

https://wave-network.org/find-help/
Search women's services
Hours: Online database; each service sets its own hours
Free to use. Note: A directory, not a helpline; map pins may not show a service's real address, and the page gives two different service totals.
What It Does
A searchable map and list of national women's helplines in 46 European countries and around 1,440 women's specialist services, such as shelters, counselling centres and helplines. WAVE's Information Centre also answers cross-border requests from survivors and the people supporting them, referring them to services in the right country.
Who It Helps
Women and girls experiencing violence anywhere in Europe, and friends, family or workers helping them find local support.
Free to use. Note: A directory, not a helpline; map pins may not show a service's real address, and the page gives two different service totals.
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Important Disclaimer
This directory is provided for educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional before making changes to your medication regimen or starting any new therapy.

This document does not guarantee the legitimacy, quality, or suitability of any business, organization, or practitioner listed within. The inclusion of any listing does not constitute an endorsement, recommendation, or verification of credentials. All organizations listed are independent entities over which the creators of this directory have no control or oversight.

This directory is intended to be used as a starting point and reference for the reader to conduct their own research, exercise their own judgment, and apply their own discretion before engaging with any listed organization or professional. Readers are strongly encouraged to independently verify credentials, read reviews, check licensing, and confirm current pricing and availability directly with each organization before committing to any services.

Costs, availability, contact details, and services may change at any time without notice. Information was accurate to the best of our knowledge at the time of publication.

About Notbroken.io: this directory and the accompanying Breathe, Calm, Sleep, Move, Eat, Track and Build tools were created by Nathan Leary, who runs and updates them. How each tool works, its safety notes, the privacy policy and terms of use are at notbroken.io/about, notbroken.io/privacy and notbroken.io/terms. The tools are general wellness aids, not medical devices, and Track is a personal journal that never gives medication advice.

If you are in crisis: Please contact your local emergency services immediately, or reach out to one of the following helplines:

International: Chapter 02 of this directory lists free helplines by situation and country; elsewhere use Find A Helpline — findahelpline.com
United States: 988 Suicide & Crisis Lifeline (call or text 988) • Crisis Text Line (text HOME to 741741)
United Kingdom: Samaritans — 116 123 (free, 24/7)
Canada: Talk Suicide Canada — 988 (call or text, 24/7)
Australia: Lifeline — 13 11 14 (24/7) • Beyond Blue — 1300 22 4636
New Zealand: Need to Talk? — 1737 (free, 24/7)
Europe: European Emergency Number — 112
India: iCall — 9152987821 • Vandrevala Foundation — 1860 2662 345
Singapore: Samaritans of Singapore — 1-767 (24/7)
Japan: TELL Lifeline — 03-5774-0992

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